2000 DODGE DURANGO Suspensionfrontcontrol Armupper Ball Joint Problems

THE RIGHT FRONT WHEEL SEPARATED FROM THE VEHICLE WHILE DRIVING 20 MPH. VEHICLE WAS TOWED TO THE DEALER. DEALER REPLACED BOTH THE LOWER AND THE UPPER BALL JOINTS.*AK

NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER FOR AN APPOINTMENT, AND MECHANIC INFORMED CONSUMER THAT THE NEXT AVAILABLE APPOINTMENT WOULD BE APRIL 25, 2005. *AK

WOULD LIKE TO KNOW IF UPPER BALL JOINT FALIURE WAS CAUSE OF MY WIFES ACCIDENT ON DEC23,2004. THE ACCIDENT TOTALED OUT OUR 2000 DURANGO. PLEASE SHOW ME WHERE TO GO FOR HELP. I RECIEVED MY RECALL LETER FROM CHRYSLER ON JAN 3, 2004. A LITTLE TO LATE.*AK

NHTSA RECALL 04V596000 CONCERNING UPPER BALL JOINT WEAR. DEALER REFUSED TO HONOR THE RECALL BECAUSE VEHICLE WAS NOT PURCHASED AT THAT PARTICULAR DEALER. *AK THE CONSUMER STATED THAT THE RECALL WAS NOT COMPLETED BECAUSE THE DEALER DID NOT HAVE THE PARTS. *TC

THE DEALERSHIP IS REFUSING TO PERFORM THE UPPER BALL JOINT WEAR RECALL 04V596000 UNTIL THEY HAVE PERFORMED THE RECALL ON THE TRUCKS THAT WERE BROUGHT FROM THEM. *JB

NHTSA RECALL 04V596000 ON THE BALL JOINT WEAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL, HOWEVER THE MECHANIC INFORMED THE CONSUMER THAT SHE WOULD HAVE TO PAY FOR AN ALIGNMENT FIRST BEFORE HAVING THE BALL JOINT REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

ON SEPT. 17, 2004, I TOOK MY 2000 DODGE DURANGO TO THE NORM REEVES DEALERSHIP IN TEMECULA, CALIFORNIA, FOR SOME WARRANTY WORK AND A 60,000 MILE SERVICE. I WAS INFORMED THAT I NEEDED NEW BRAKES, AND I AUTHORIZED THIS SERVICE. I LATER GOT A CALL AND WAS INFORMED THAT THE REAR DIFFERENTIAL NEEDED SERVICE. WHILE THIS SERVICE WAS BEING PERFORMED, APPARENTLY THE LEFT FRONT SPINDLE CAME OUT WHEN THE CALIPER BOLT WAS BEING REMOVED. I WAS TOLD THAT MY WHEELS COULD HAVE FALLEN OFF. THESE TWO REPAIRS CAME TO NEARLY $1,000.00. MY QUESTION IS: IS ANY OF THIS RELATED TO THE BALL JOINT MOISTURE LEAK THAT WAS RECENTLY PUBLICIZED BY YOUR ORGANIZATION? IF SO, HOW SHOULD I ATTEMPT TO GET REIMBURSEMENT FROM THE DEALERSHIP AND/OR DODGE? THANK YOU FOR YOUR ASSISTANCE! I AM A SINGLE PARENT, AND FEEL I WAS TAKEN ADVANTAGE OF BECAUSE I HAVE NO AUTOMOTIVE KNOWLEDGE. *JB

NOISE,POOR HANDLING.UNEVEN TIRE WARE. *AK

(1) DRIVING VEHICLE, NORMAL SPEED, CROSSING RAILROAD TRACKS (2) UPPER BALL JOINT SEPARATED, ALLOWING RIGHT FRONT WHEEL ASSEMBLY TO COME FALL OUSIDE THE VEHICLE. FAILURE CAUSED LACK OF STEERING CONTROL OF VEHICLE UNTIL STOPPED. DAMAGE AFFECTED ALL RELATED PARTS OUTSIDE OF FRAME INCLUDING ABS SENSOR, UPPER AND LOWER CONTROL ARMS, TIRE WHEEL, WHEEL BERRINGS, AXEL, DRIVE SHAFT, BRAKE LINE, LOWER BALL JOINT, STEERING ARM, ETC. (3) ALL COMPONENTS REPLACED. *AK

I HAD NOTIICE FOR SOME TIME THAT MY VEHICLE , A 2000 DURANGO HAD AN UNUSUSAL NOISE WHEN TURNING TO THE RIGHT ALONG WITH A "LOOSE" FEEL WHEN DRIVING ,ESPECIALLY WHEN ON A CURVE OR BUMPY ROAD. I TOOK MY VEHICLE TO A LOCAL DEALER TO BE CHECKED OUT AND THEIR FIRST RESPONSE WAS THAT I NEEDED TO HAVE MY UPPER BALL JOINTS REPLACED. I HAD PURCHASED EXTENDED WARRANTY INSURANCE FOR THE VEHICLE SO THAT PAID FOR MOST OF THE REPLACEMENT COST BUT THAT DID NOT PAY ANYTHING FOR THE FRONT END ALIGNMENT REQUIRED AFTER THE BALL JOINTS WERE REPLACED. IT SEEMS REALLY UNUSUSUL THAT BALL JOINTS WHICH REQUIRE NO LUBRICATION AND CAN NOT BE LUBRICATED WOULD DETERIORATE SO RAPIDLY IN JUST 40000 MILES OF NORMAL OPERATION. AT THE TIME I ALSO WONDERED WHY THEY IMMEDIATELY DECIDED THAT THE UPPER BALL JOINTS WERE DEFECTIVE BUT I SEE FROM THE NEWS...

MY 2000 DODGE DURANGO WAS DIAGNOSED WITH UNDERCARRIAGE PROBLEMS AND IN NEED OF BALL JOINT REPLACEMENT AND NUMEROUS OTHER PARTS IN BOTH FRONT TIRES. IN ADDITION, I HAVE REPLACED THE CV JOINTS ONCE ALREADY BECAUSE THEY WERE WORN OUT AND THEY ARE IN NEED OF REPLACEMENT AGAIN. THE BALL JOINTS ARE A CRITICAL PART OF THE SUSPENSION, STEERING, AND SAFETY OF ANY VEHICLE, PASSENGERS, AND OTHERS. IF THE BALL JOINTS SHALL FAIL, AS MANY HAVE INDICATED HAVE DONE ON DODGE DURANGO'S, THERE WOULD BE SERIOUS INJURY, DAMAGE, AND POTENTIAL DEATH FOR THOSE INVOLVED. I HAVE ALSO REPLACED THE TIRES TO DUE UNEVEN WARE, WHICH I HAVE BEEN TOLD COULD BE DUE TO THE BALL JOINTS. WITH THE HISTORY OF THE BALL JOINT PROBLEMS WITH DODGE DURANGOS, THERE SHOULD BE NO REASON DODGE DOESN'T RECALL THEM. DODGE'S LIABILITY AND CONSEQUENCE FOR NOT RECALLING THEM WILL BE FAR MORE DRAMATIC AND FINANCIALLY...

RIGHT UPPER BALL JOINT WAS LOOSE AND VERY WORN. *AK

RIGHT UPPER BALL JOINT WAS WORN AND VERY LOOSE. *AK

2000 DODGE DURANGO PREMATURE WEAR UPPER BALL JOINTS IN SEPTEMBER 2003 WITH ONLY 39,000 MILES THE DURANGO WAS DIAGNOSED WITH EARLY UPPER BALL JOINT WEAR. DODGE DEALERSHIP IGNORES SEVERAL REQUESTS TO ADDRESS THE PROBLEM. *AK DO WE HAVE TO WAIT UNTIL IT FAILS AND SOMEONE IS KILLED TO SOLVE, WHAT I NOW FIND, IS A COMMON PROBLEM?

2000 DODGE DURANGO - DEALER RECOMMENDS REPLACING UPPER BALL JOINTS. DEALERS OPINION IS THAT THE VEHICLE IS UNSAFE TO OPERATE. FOR THE PAST THREE YEARS, DODGE HAS BEEN REVIEWING A PRODUCT RECALL ON THE DURANGO BALL JOINTS. THIS DEFECTIVE PRODUCT ISSUE NEEDS TO BE RESOLVED.*AK

2000 DODGE DURANGO - DEALER RECOMMENDS REPLACING UPPER BALL JOINTS. DEALERS OPINION IS THAT THE VEHICLE IS UNSAFE TO OPERATE. FOR THE PAST THREE YEARS, DODGE HAS BEEN REVIEWING A PRODUCT RECALL ON THE DURANGO BALL JOINTS. THIS DEFECTIVE PRODUCT ISSUE NEEDS TO BE RESOLVED.*AK

CONSUMER REPLACED THE BALL JOINTS IN AUGUST 2003. AS OF TODAY PASSENEGER'S SIDE BALL JOINTS NEED TO BE REPLACED. CONSUMER WAS FRUSTRATED. *AK *TT

AFTER TWO WEEKS OF PURCHASING OUR (2 YEARS OLD @ THAT TIME)DURANGO, AS WE WERE DRIVING WE HEARD A LOUD SCREACHING NOISE, WE FOUND A PIECE THAT APPEARANTLY BROKE OFF, IT HAD TO DO WITH THE BRAKES WE WERE TOLD. LATER OUR TRANSMISSION WASNT FUNCTIONING PROPERLY, IT NEEDED NEW SENSOR. WHEN STEERING IT SCREACHES (HAD PROBLEM RIGHT AFTER PURCHASING) AND ITS BEEN GETTING WORSE, WE TOOK IT TO DEALER AND THEY FLUSHED POWER STEERING FLUID AND WE ALSO HAD TO HAVE RIGHT BALL JOINT REPLACED AT THE SAME TIME. WHEN STEERING IT STILL SOUNDS BAD. WE HAD TO REPLACE THE BATTERY A YEAR AFTER PURCHASING ONE AT THE DEALERSHIP AND A MONTH AFTER THAT OUR TRANSMISSION WENT OUT. DEALER WANTED TO CHARGE $3700.00. WE TOOK IT SOMEWHERE ELSE, HOPE TO PICK UP TODAY FROM SHOP WILL BE PAYING $2570.00. *AK

ON OCTOBER 26TH AT APPROXIMATELY 3:40PM MY WIFE, CARRYING OUR SIX CHILDREN, WAS DRIVING OUR 2000 DODGE DURANGO ON CHICAGO'S LAKE SHORE DRIVE WHEN THE RIGHT FRONT WHEEL POPPED OFF. FORTUNATELY THERE WHER NO INJURIES RELATED TO THIS POTENTIALLY FATAL MECHANICAL BREAKDOWN. OUR DURANGO HAS LESS THAN 75,000 MILES ON IT. IT IS OUR UNDERSTANDING THAT MANY DODGE DURANGOS HAVE EXPERIENCED THIS PROBLEM HOWEVER, NEITHER DODGE NOR THE NHTSA HAS DONE ANYTHING ABOUT IT. *AK

2000 DODGE DURANGO IN WHICH THE BALL JOINT HAD TO BE REPLACED AT 53230 MILES. THEY WERE SO FAR GONE THAT THE MECHANIC DOING THE INSPECTION STATED THE DURANGO COULD NOT BE DRIVEN UNTIL THE NECESSARY REPAIRS WERE MADE BECAUSE IT WAS TO DANGREOUS TO DRIVE. I FEEL LUCKLY THAT THIS WAS CAUGHT BY THE MECHANIC DURING A OIL CHANGE, FOR WE WERE USING IT FOR A 1000 MILE VACATION THE FOLLOWING WEEK . THE COST OF REPAIR $760.57 BALL JOINTS WER R&R

MY COMPLAINT IS SIMPLY THAT I CANNOT UNDERSTAND WHY YOUR AGENCY HASN'T ORDERED A RECALL CONCERNING DEFECTIVE BALL JOINTS ON 2000 DODGE DURANGOS, AND DURANGOS OF OTHER MODEL YEARS SO AFFECTED. THESE DEFECTS ARE HIGHLY DANGEROUS, AND HIGHLY COSTLY TO OWNERS. YOUR INACTION IS SIMPLY FACILITATING DAIMLER CHRYSLER'S CYNICAL POLICY OF IGNORING THE ISSUE AND HOPING THAT IT BLOWS OVER. IN THE ABSENCE OF A RECALL ORDER, I FAIL TO SEE HOW YOUR AGENCY IS PROTECTING AMERICAN TAXPAYERS. *NM

10/8/04 DROVE VEHICLE FOR APPROX 4 MILES TODAY, EVERYTHING NORMAL AS COULD BE. LEAVING A PARKING SPOT WITH LIMITED CLEARANCE, REQUIRING A FULL TURN-TO-LOCK ON THE STEERING WHEEL, UPPER BALL JOINT FAILED, CAUSING SEPARATION OF THE FRONT AXLE (4WD), AND SEPARATION OF THE LOWER BALL JOINT. THERE WAS NO NOISE OR OTHER INDICATION OF IMPENDING FAILURE. *NM

WHILE DRIVING DRIVER"SEHICLE WANDERED FROM SIDE TO SIDE. STEERING WHEEL WOULD PULL FROM LEFT TO RIGHT ON ITS OWN. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

I HAVE A 2000 DODGE DURANGO AND I HAVE HAD PROBLEMS WITH MY BALLJOINTS. I'VE HAD MY CAR IN FOR NUMEROUS PROBLEMS BUT NONE AS SCARY AS THE NEAR LOOSING CONTROL OF MY CAR EVERYTIME I GO OVER A POTHOLE OR UNEVEN PAVEMENT. FINALLY IN MARCH 2004 I HAD ALL FOUR OF THE BALLJOINTS REPLACED BECAUSE THEY WERE FOUND TO HAVE "EXCESSIVE RADIAL FREE PLAY, OVER .250 INCH". AFTER HAVING THEM REPLACED IN MARCH THERE IS STILL A PROBLEM. I BROUGHT THE CAR BACK FOR THE SAME PROBLEM BUT WAS TOLD THAT EVERYTHING WAS TIGHT BUT THAT I NEEDED NEW SHOCKS. I'VE REPLACED THE SHOCKS AND THE PROBLEM STILL PERSISTS. I ASKED THE DEALER IF I COULD HAVE THE OLD PARTS BUT THEY SAID SINCE IT WAS A WARRANTY ISSUE THAT I WOULDN'T BE ABLE TO HAVE THEM BECASUSE THEY WOULD HAVE TO SEND THEM BACK TO MOPAR. I ALSO...

BASIC AUTO CHECKUP DESOVERED ISSUE. WHEN THE VEHICLE WAS LIFTED IN THE AIR THE FRONT END FELL APART. BOTH BALL JOINTS FOR THE 2000 DURANGO I OWN HAD TO BE REPLACED WHICH END UP COSTING CLOSE TO $500. I HAD HEARD 1 YEAR AGO ABOUT POSSIBLE PROBLEM BUT DIDN'T THINK ANYTHING OF IT UNTIL NOW WHICH LEAD ME TO RESEARCH IT. IT WOULD SEEM THIS IS A VERY COMMON ISSUE, AND IT COULD HAVE POSSIBLITY BEEN WORSE BY IT FALLING OFF WHILE I WAS DRIVING, WHICH COULD HAVE RESULTING IS SERIOUS INJURY.*AK

BEGINNING AT APPROXIMATELY 25,000 MILES A NOISE FROM THE FRONT SUSPENSION BEGAN. OVER TIME THE NOISE CONTINUED TO GET WORSE. THE SOURCE OF THE NOISE WAS THE UPPER BALL JOINTS WHICH FAILED WITH ONLY APPOXIMATELY 49,000 MILES ON A 2000 DODGE DURANGO. THE DEALER INFORMED ME THAT THIS IS A COMMON FAILURE WITH DURANGOS. BOTH UPPER BALL JOINTS FAILED. THIS IS A PREMATURE FAILURE WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE LOSS OF LIFE. CHRYSLER SHOULD RECALL AND REPLACE THE DEFECTIVE COMPONENTS BEFORE SOMEONE IS INJURED.*AK

MY 2000 DODGE DURANGO 4.7 UPPER BALL JOINT FAILED AND HAS UNUSAL RUSTED WEAR AND TEAR FOR THIS VEHICLE. AFTER AN INSPECTION I WAS ALERTED THAT THIS BALL JOINT WAS UNUALLY WORN AND THAT IT WOULD NEED REPLACING. THERE WAS NO INDICATION THAT IT HAD WORN TO THE EXTENT IT HAD . I CONSIDER MY SELF LUCKY BUT IT SEEMS THAT THERE IS A DEFINTE ISSUE HERE AS NOT ONLY THAT IT WAS WARN ON MY VEHICLE BUT THE PART IS ALMOST IMPOSSIBLE TO FIND AS MANY OTHER ARE EXPERINCING THE SAME ISSUE. YET THERE HAS BEEN NO RECALL ON THIS PART I THINK SOME POEPLE ARE GOING TO GET HURT HERE AND BEFORE THEY DO PLEASE ASK DIAMER CHRYSLER TO LOOK INTO THIS ISSUE.*AK

THE UPPER BALL JOINTS FAILED. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED. *AK

CONSUMER COMPLAINED ABOUT A BALL JOINTS WERE REPLACED.*AK THE VEHICLE SHAKES WHEN DRIVING SPEEDS OF 40 MPH AND HIGHER. *TC *JB

BALL JOINT FAILURE ON PASSENGER SIDE. THE UPPER CONTROL ARMS, ALONG WITH THE BALL JOINTS HAVE BEEN REPLACED 3 TIMES IN THE FIRST 24 MONTHS OF OPERATION.*AK

WHILE DRIVING LEFT FRONT TIRE FELL OFF AFTER CROSSING A RAIL ROAD TRACK. THE BALL JOINTS WERE DEFECTIVE. DEALER STATED THIS WAS NOT UNDER WARRANTY.*AK *TC

WHILE DRIVING AT LOW SPEEDS THE STEERING COLUMN PULSATED. DEALER STATED THAT THE UPPER BALL JOINTS FAILED. *AK

NAR 06/06/2003 *MR WHILE DRIVING THE CONSUMER HIT A DIP IN THE ROAD AND THE WHOLE WHEEL ASSEMBLY FLEW OFF. CORRODED BALL JOINTS. *CB

EA 03 023 & PE 03 032/ BALL JOINT FAILURE: WHILE DRIVING 45-50 MPH UPPER BALL JOINT BROKE ON THE PASSENGER'S SIDE. VEHICLE WENT OUT OF CONTROL AND ROLLED OVER TWICE INTO AN EMBANKMENT BEFORE STOPPING. DRIVER AND THE PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO THE LOCAL HOSPITAL BY AN AMBULANCE. *AK

PASSENGER SIDE UPPER BALL JOINT BAD AT 37,000 MILES. COULD FEEL SOMETHING WRONG THROUGH THE STEERING WHEEL AND MADE SEVERAL VISITS TO DODGE DEALER AND NON-DODGE DEALER AND ALL SAID NOTHING WAS WRONG. FINALLY INSISTED THE DEALER WHERE THE VEHICLE WAS PURCHASED PUT IT ON THE FRONT END MACHINE AND TAKE A LOOK. PROBLEM WAS EASILY DISCOVERED BY THE MECHANIC PRIOR TO MAKING IT TO THE MACHINE. ALSO REPLACED DRIVERS SIDE AUTOMATIC DOOR LOCK ASSEMBLY TWICE IN TWO MONTHS. *AK

2000 DODGE DURANGO 2 WHEEL DRIVE. I BOUGHT THE VEHICLE NEW. CURRENTLY HAS 39,000 MILES ON IT. AVE HAD TO REPLACE BOTH UPPER BALL JOINTS ON THE VEHICLE ALREADY (APPROXIMATELY 23,000 MILES WERE ON THE VEHICLE AT THE TIME). NOW, I AM TOLD, I HAVE TO REPLACE THE RIGHT UPPER AGAIN. I ALSO HAVE TO REPLACE THE RIGHT INNER TIE-ROD, AND THE RACK & PINION BUSHINGS. I HAVE HAD CONSTANT FRONT TIRE WEAR PROBLEMS SINCE THE CAR WAS NEW. I AM ON MY THIRD SET OF TIRES FOR THE FRONT END.*AK

TOOK VEHICLE TO MECHANIC TO HAVE WHEELS REALIGNED. WHEELS WEREN'T REALIGNED BECAUSE UPPER BALL JOINT WAS SO BAD MECHANIC ADVISED CONSUMER HAVE IT REPLACED. (NAR) *LA *CB

FAILED UPPER BALLJOINTS. *AK

WHILE DRIVING AT ANY SPEED, CONSUMER CAN HEAR A CLICKING SOUND COMING FROM THE FRONT WHEELS. A MECHANIC EXAMINED THE VEHICLE AND FOUND THAT THE BALL JOINTS WERE WORN ON BOTH SIDES. THE CONSUMER ALSO FOUND OUT THAT THE CLOCK SPRING IS DEFECTIVE IN THE VEHICLE. *LA *TS

AFTER DRIVING OVER 100 MILES ON INTERSTATE I-79 I PULLED INTO A PARKING LOT AND MY RIGHT FRONT TIRE BROKE OFF LEAVING THE VEHICLE UNABLE TO MOVE. UPPER BALL JOINT BROKE WHICH IN TURN BROKE THE AXEL WHICH BROKE THE TIE ROD. WHEN THE LOWER BALL JOINT WAS REMOVED IT ALSO FELL APART. I WAS TERIFIED BY WHAT HAD HAPPENED. I WAS TOLD BY THE SERVICE DEPARTMENT MAKING THE REPAIRS THAT A PART IN THE TIE ROD WAS BROKEN BUT NO REPLACEMENT PART WAS MADE SO THE ENTIRE TIE ROD MUST BE REPLACED. ALSO THE TIE ROD NEEDED WAS ON BACK ORDER SO A USED TIE ROD WILL HAVE TO BE USED. I HAVE BEEN TOLD THAT THE USED TIE ROD SHOULD BE OKAY WITH NO DEFECTS. THE COST TO REPAIR HAS GONE WELL OVER $1,000.00. I CAN NOT STRESS TO YOU HOW UPSET I HAVE BEEN SINCE THIS HAPPENED....

UPPER AND LOWER BALL JOINTS FAILED INSPECTION. MY CAR HAS ONLY 36,000 MILES. THERE HAS NEVER BEEN ANY INDICATION THAT THERE WAS A PROBLEM WITH MY CAR(IN OPPOSITON TO CHRYSLER'S CLAIM THAT OWNERS WILL BE ABLE TO TELL). *AK

UPPER AND LOWER SUSPENSION BALL JOINTS ARE OUT OF SPECIFICATION AND PREMATURE WEARING. DEALER INFORMS ME THIS IS A FREQUENT AND RECURRING PROBLEM WITH DURANGOS AND CAN LEAD TO SERIOUS FRONT END LOSS OF VEHICLE CONTROL. IF THE DEALER SAYS THIS IS A RECURRING PROBLEM, HOW CAN THIS NOT BE A RECALL ITEM?*AK

WHILE DRIVING 35 MPH, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK *SC *JB

WHILE VEHICLE WAS GOING THROUGH STATE INSPECTION TECHNICIAN NOTICED THAT ONE OF THE WHEELS WAS WOBBLY, AND TECHNICIAN DETERMINED THAT THE BALL JOINTS NEEDED TO BE REPLACED. *AK

WHILE HAVING VEHICLE SERVICED TECHNICIAN DETERMINED THAT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

WHILE DRIVING 10 MPH, THE CONSUMER HEARD A LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER, WHO WAS A MECHANIC, INSPECTED THE VEHICLE AND NOTICED THAT THE UPPER FRONT BALL JOINT NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK AFTER THE REMOVAL OF THE RIGHT SIDE UPPER BALL JOINTS, THEY APPEARED TO HAVE NEVER BEEN LUBED AT THE ASSEMBLY LINE. *SC *JB

WHILE DRIVING, THE CONSUMER HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND TR MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. *AK THERE WAS NO WARNING. THE UPPER BALL JOINT SEPARATED UNDER NORMAL CONDITIONS. THERE WAS DAMAGE IN THE LEFT FRONT SUSPENSION, STEERING GEAR, CONTROL ARM, AND THE AXLE SHAFT WERE ALL REPLACED. *SC *JB

DEFECTIVE UPPER BALL JOINTS ON 2000 DODGE DURANGO. *PH *JB

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT MECHANIC INFORMED CONSUMER THAT FRONT LOWER ARM BALL JOINT AND UPPER ARM BALL JOINT WORE OUT, AND NEEDED TO BE REPLACED. *AK

2000 DODGE DURANGO BALL JOINT FAILURE. 49,000 MILES ON IT AND THE BALL JOINTS NEED REPLACING. CHRYSLER NEEDS TO RECALL THESE AND FIX THEM. *AK