NHTSA Complaint #10082397 — 2000 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10082397
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	July 19, 2004
Date Filed	July 21, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AFTER DRIVING OVER 100 MILES ON INTERSTATE I-79 I PULLED INTO A PARKING LOT AND MY RIGHT FRONT TIRE BROKE OFF LEAVING THE VEHICLE UNABLE TO MOVE. UPPER BALL JOINT BROKE WHICH IN TURN BROKE THE AXEL WHICH BROKE THE TIE ROD. WHEN THE LOWER BALL JOINT WAS REMOVED IT ALSO FELL APART. I WAS TERIFIED BY WHAT HAD HAPPENED. I WAS TOLD BY THE SERVICE DEPARTMENT MAKING THE REPAIRS THAT A PART IN THE TIE ROD WAS BROKEN BUT NO REPLACEMENT PART WAS MADE SO THE ENTIRE TIE ROD MUST BE REPLACED. ALSO THE TIE ROD NEEDED WAS ON BACK ORDER SO A USED TIE ROD WILL HAVE TO BE USED. I HAVE BEEN TOLD THAT THE USED TIE ROD SHOULD BE OKAY WITH NO DEFECTS. THE COST TO REPAIR HAS GONE WELL OVER $1,000.00. I CAN NOT STRESS TO YOU HOW UPSET I HAVE BEEN SINCE THIS HAPPENED. IF I HAD LOST THAT TIRE OUT ON THE INTERSTATE MYSELF AND OTHERS COULD HAVE BEEN KILLED. *LA

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