NHTSA Complaint #10090419 — 2000 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10090419
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	September 3, 2004
Date Filed	September 4, 2004
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

BEGINNING AT APPROXIMATELY 25,000 MILES A NOISE FROM THE FRONT SUSPENSION BEGAN. OVER TIME THE NOISE CONTINUED TO GET WORSE. THE SOURCE OF THE NOISE WAS THE UPPER BALL JOINTS WHICH FAILED WITH ONLY APPOXIMATELY 49,000 MILES ON A 2000 DODGE DURANGO. THE DEALER INFORMED ME THAT THIS IS A COMMON FAILURE WITH DURANGOS. BOTH UPPER BALL JOINTS FAILED. THIS IS A PREMATURE FAILURE WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE LOSS OF LIFE. CHRYSLER SHOULD RECALL AND REPLACE THE DEFECTIVE COMPONENTS BEFORE SOMEONE IS INJURED.*AK

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