2002 CHEVROLET IMPALA Electrical System Problems

PASSLOCK SYSTEM WOULD DISABLE THE CAR FROM STARTING DOZENS OF TIMES FOR MONTHS. I WOULD GET STUCK ANYWHERE WITHOUT WARNING FOR HALF AN HOUR OR MORE WITH MY CHILDREN. IT WAS TAKEN IN FOR A COOLANT LEAK ISSUE. THE DEXCOOL ( A HORRIBLE PRODUCT WITH LAWSUITS DUE TO ENGINE DAMAGE) HAD EATEN THE HOSES AND WAS SPRAYING AROUND THE ENGINE. IT CREATED A SLUDGE THAT THANKFULLY DID NOT DESTROY MY RADIATOR. THE CAR FINALLY OUTRIGHT FAILED BECAUSE OF THE SECURITY SYSTEM. THE PASSLOCK SYSTEM IS A KNOWN ISSUE WITH GM. I HAVE READ ENDLESS COMPLAINTS ABOUT THIS PROBLEM. THERE WAS NOTHING WRONG WITH THE CAR, BUT THE SYSTEM WOULD NOT READ THE KEY. IT WAS IN THE SHOP FOR WEEKS. HAD TO GET NEW BCM AND HAVE THE SYSTEM REPROGRAMMED. MY CAR ONLY HAS 37,000 MILES AND FOR IT TO FAIL AND NEED SUCH EXPENSIVE REPAIRS FOR A FAULTY SYSTEM...

YOU NEVER KNOW IF THE CAR WILL START. WILL START 30 TIMES THEN NOTHING. WAITING ABOUT 10 MINUTES AND STARTS. CAN NOT TRUST IT TO START AND NOT LEAVE YOU STRANDED.THE FOLLOWING LINK HAS 218+ OTHERS WITH SAME PROBLEM. HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2002/ELECTRICAL/PASSLOCK_PROBLEM_WONT_START_AND_SECURITY_LIGHT_IS_ON.SHTML. *TR

THE PASSLOCK SECURITY SYSTEM IN MY CAR DISABLES MY FUEL AND MY STARTER. I HAVE BEEN STUCK PLACES BEFORE BECAUSE THE CAR WON'T START. THE SECURITY MESSAGE IS ON AND SO IS THE BATTERY ALONG WITH SERVICE VEHICLE SOON. THE CAR WILL NOT START AND HASN'T FOR MONTHS NOW. I AM VERY UPSET, MY RADIO SAYS LOCKED AND I HAVE TRIED EVERYTHING TO GET MY CAR TO START. IT WILL LEAVE ME STRANDED AT SOME POINT IF IT STARTS. *TR

FACTORY INSTALLED SECURITY SYSTEM WON'T LET ME START THE CAR, I HAVE TO WAIT ANYWHERE FROM 15-45 MINUTES BEFORE IT STARTS, AND THAT IS NOT SAFE TO BE STRANDED WITH THE FAMILY. I'M NOT THE FIRST PERSON WITH THIS PROBLEM, AND I HOPE YOU CAN DO SOMETHING TO HELP ME SOLVE IT. THANK YOU. *TR

I OWN A 2002 CHEVROLET IMPALA. WHILE I WAS DRIVING 50 MPH, THE HEADLIGHTS MALFUNCTIONED WHEN SWITCHING FROM LOW BEAMS TO HIGH BEAMS. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. NEXT THE CAR DOORS WOULD NOT LOCK. ORDERED NEW BODY CONTROL MODULE AND HAD IT PUT IN AND REPROGRAMMED AT DEALER. WORKED FOR A WEEK AND WHILE IN DRIVE THRU AND SHUT CAR OFF WHEN TRIED TO RESTART CAR IT WOULD NOT RESTART BUT START THROWING A BUNCH OF CODES. SAT FOR AWHILE FOUND SECOND SET OF KEYS PUT IT IN AND IT STARTED. APPARENTLY THE SECURITY SYSTEM WOULD NOT RECOGNIZE THE KEY WHEN IT WAS INSERTED INTO THE IGNITION. THIS LOCKED THE CONTACT IN THE VEHICLE AND PREVENTED IT FROM STARTING. THE VEHICLE IS NOW IN THE SHOP. I HAVE FOUND OVER 1,000 COMPLAINTS OF THE SAME NATURE WITH THIS CAR. IN 2004...

HAZARD FLASHER SWITCH IS BAD. THE TURN SIGNALS WILL GO OUT INTERMITTENTLY. IF YOU PRESS THE HAZARD BUTTONS OVER AGAIN THE TURN SIGNALS WORK AGAIN. THIS HAS BEEN HAPPENING SINCE 2012 WHEN MY VEHICLE HAD 70,000 MILES. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE COASTING, THE PASS LOCK SECURITY WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED A FEW TIMES BEFORE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 111,500. UPDATED 9/17/13*CN

I PUT A NEW FUEL PRESSURE SENSOR IN AND NOW MY 02 IMPALA WONT START AND NOT GETTING ANY POWER TO FUEL PUMP NOW, WE ARE A CAR LOT AND THIS CAR HAS BEEN SITTING UNABLE TO START NOW FOR OVER 2 WEEKS, HAD MANY CERTIFIED MECHANICS FROM OUR AREA OBSERVE THE PROBLEM, INCLUDING 2 CERTIFIED CHEVROLET MECHANICS, AND NONE HAVE COME UP WITH A SOLUTION. JUST DON'T MAKE SENSE, I AM SURE CHEVROLET IS AWARE OF THE PROBLEM SO PLEASE LET ME KNOW WHAT THE PROBLEM IS SO I CAN HAVE IT REPAIRED SO WE CAN SELL THE CAR. *TR

INTAKE MANIFOLD LEAK, REPLACED THE ENGINE. INTERMEDIATE NO STARTS, VEHICLE CUTS OFF IN 5 MINS OF DRIVING, TURN SIGNALS WORKS SOMETIMES.. CAR IS DANGEROUS TO DRIVE AND I HAVE ALMOST HAD SEVERAL ACCIDENTS BECAUSE OF THE ISSUES. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED THE FUEL GAUGE READING FLUCTUATED FROM FULL TO EMPTY. THE FAILURE OCCURRED INTERMITTENTLY. ADDITIONALLY, THE HEADLIGHTS WOULD NOT ILLUMINATE WHEN THE CONTACT TURNED THE EXTERIOR SWITCH TO THE ON POSITION. THE CONTACT ALSO NOTICED THE MULTIFUNTION WINDOW SWITCH WOULD NOT OPERATE ANY OF THE WINDOWS WHEN THE EXTERIOR LIGHTING WAS NOT OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE SENDING UNIT RELAY WOULD HAVE TO BE REPLACED TO REPAIR THE FUEL GAUGE FAILURE. THE MULTI FUNCTION SWITCH WOULD HAVE TO BE REPLACED THE REPAIR THE ELECTRICAL FAILURE WITH THE EXTERIOR LIGHTING AND WINDOWS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

SAFETY FLASHES ON DASHBOARD AND CAR WILL NOT START FOR 10 TO 15 MINUTES. IT HAPPENS TOTALLY AT RANDOM TIMES IN ALL KINDS OF WEATHER. DISCONNECTING THE BATTERY DOES NOT HELP NOR DOES RESETTING A FUSE WITH A KILL SWITCH. THIS IS A WIDELY KNOWN PROBLEM WHY ISN'T THERE A RECALL? I WAS TOLD FROM A DEALER IT WAS A COMPUTER ISSUE AND COULD BE FIXED FOR AROUND 1000 DOLLARS. I WANT TO BUY AMERICAN CARS BUT DO I HAVE TO SUFFER BECAUSE OF THIS CHOICE? WHAT AN AWFUL INCONVENIENCE. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG AND SECURITY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS NOTIFIED AND STATED THAT THE FAILURE COULD HAVE BEEN THAT THE BCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 162,000.

AT 10:00 P.M., DRIVER STARTED THE VEHICLE (COLD) AND PULLED AWAY FROM CURB STOPPING AT A STOP SIGN 100 FEET AHEAD. AS DRIVER PULLED AWAY FROM THE CURB, THE DASH LIGHTS (SEAT BELT, ABS, AIRBAG, ETC.) AND TACHOMETER BEGAN TO INTERMITTENTLY FLASH/ FLUCTUATE. DRIVER PROCEEDED TO TAKE A RIGHT TURN ONTO A MAIN ROAD WHEN THE DRIVER'S SIDE HEAD CURTAIN AIRBAG INADVERTENTLY DEPLOYED FROM THE DRIVER'S SEAT BACK. DRIVER IMMEDIATELY STOPPED THE CAR AND PULLED OFF INTO A PARKING LOT TO CALL FOR ASSISTANCE. *TR

THE PASSLOCK SYSTEM HAS BEEN FAILING ME SINCE 2005. THE CAR STARTS WHEN IT FEELS LIKE IT. I HAVE BEEN STRANDED FOR 6 MONTHS, LATE TO WORK, AND MENTALLY STRESSED THANKS TO THIS PROBLEM. EVERYDAY FOR THE LAST 7 YEARS I HAVE EXPERIENCED THIS PROBLEM. IN 2005 I HAD THE BCM REPLACED, AND GM BLAMED THE PROBLEM ON THE VIPER ALARM SYSTEM. AS OF LAST WEEK GENERAL MOTORS CUT A NEW KEY, BECAUSE THE OLD KEY WAS STATED AS THE PROBLEM. NOW THAT THE PROBLEM STILL EXIST GM INFORMS ME THAT I NEED TO REPLACE THE IGNITION. THIS HAS TO BE A FORM OF RAPE. I AM A VETERAN, UNIVERSITY STUDENT, AND A PART-TIME WORKER, SO MY VEHICLE IS VERY MUCH NEEDED. MY FAMILY AND FRIENDS HAVE TO CONTINUOUSLY WATCH ME STRUGGLE DUE TO THIS VEHICLE ISSUE. I GUESS THIS IS THE THANKS YOU GET FOR BEING A HARD WORKING...

PARKED AND TURNED OFF CAR, GAUGES, LOCKS AND LIGHTS WENT CRAZY. CAR WOULD NOT RESTART AND ELECTRICAL SYSTEM CONTINUED TO GO CRAZY EVENTUALLY THE BATTERY EXPLODED AND EVERYTHING TURNED OFF. DEALERSHIP DETERMINED IT WAS THE BCM. 6 YEARS LATER BCM IS BAD AGAIN. *TR

PARKED CAR GAUGES WENT CRAZY WITH A SOUND COMING FROM THE GLOVE COMPARTMENT. BAD BCM. *TR

PROBLEMS BEGAN ALMOST IMMEDIATELY WITH DIGITAL GEAR INDICATOR, DASH, AND OTHER LIGHTS GOING OUT AND COMING BACK ON. GOT NO SATISFACTORY RESPONSE FROM MANUFACTURER AND NOW CLUSTER HAS GONE OUT, SWITCH OUT, LOW COOLANT LIGHT STAYS ON. AT TIMES ACRID SMELL IN VEHICLE. *TR

MY TURN SIGNALS WORK INTERMITTENTLY. SOMETIMES NOT AT ALL AND SOMETIMES HAVE TO ACTIVATE FLASHERS ON AND OFF. SOMETIMES LITES WON'T TURN ALL THE WAY OFF WHEN I PARK THEY WILL MAKE A CHIMING SOUND AND I WILL TURN THEM ON AND OFF TIL IT STOPS. *TR

FOR THE PAST 2-3 YEARS THE SECURITY LIGHT WILL COME ON AND FLASH ABOUT 10 MINUTES. DURING THAT TIME I HAVE TO SIT WITH THE KEY IN THE IGNITION AND THE IGNITION SWITCHED BACK UNTIL THE SECURITY LIGHT STOPS, WHICH THEN THE CARE WILL START. ABOUT A MONTH AGO SAME CONSTANT PROBLEM EXCEPT NOW AFTER THE SECURITY LIGHT STOPS FLASHING CAR WON'T START AT ALL. I'VE GOTTEN NEW BATTERY AND HAD ALTERNATOR CHECKED AND BOTH ARE GOOD. THE SECURITY PASS CODE DEALING WITH THE KEYS OR SOME MESS I WAS TOLD WHICH WILL COST $500.-$600. OMG!!!!! REALLY. IS THERE A RECALL OR SOMETHING FOR THIS. GMC PLEASE DO BETTER. LAST AMERICAN MADE CAR THAT I WILL PURCHASE. *TR

CAR WON'T START AND CAR WILL JUST TURN OFF WHILE IM DRIVING, ITS NOT SAFE TO DRIVE. *TR

WHILE DRIVING AT NIGHT ON I127 HIGHWAY, WITH MY DIM LIGHTS ON AND CARS PASSING ME, MY DIMS GO BLANK. NOTHING. I HAD TO QUICKLY PULL OVER AND MAKE ADJUSTMENTS TO FIND THE PROBLEM. AFTER ABOUT A DOZEN EPISODES OF THESE I FIND THAT MY BRIGHT LIGHTS WOULD STILL OPERATE. AFTER I'D GET HOME I WOULD SHUT THE ENGINE OFF AND WAIT A FEW MINUTES AND RESTART THE ENGINE AND MY DIMS WOULD COME BACK ON !!!!! I HAVE CLEANED THE LITTLE SIGNAL SWITCH ON THE FRONT DASH BUT THEY STILL GO OFF AT ANY TIME OF THE NIGHT. I HAVE COME CLOSE TO A FEW ACCIDENTS. PLEASE HELP ! I HAVE TALKED WITH SEVERAL MECHANICS AND ROOKIES BUT THEY WERE STUMPED. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEAD LIGHTS AND THE INSTRUMENT PANEL LAMPS FAILED. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 159,000.

WENT TO TURN ON THE CAR; ALL LIGHTS LOCKS RADIO WINDOWS WORKED. WHEN I TURNED KEY TO ON POSITION CAR WOULD NOT TURN ON. SECURITY LIGHT AND CHECK ENGINE LIGHTS WOULD COME ON. CAR WOULDN'T TURN ON FOR TEN MINUTES THEN IT TURNED ON. ALSO, WHILE DRIVING SECURITY LIGHT WILL COME ON AND STAY ON UNTIL CAR IS TURN OFF AND BACK ON. SOMETIMES SECURITY LIGHT WILL STAY ON. IN ADDITION, TO SECURITY LIGHT AND CAR NOT WANTING TO TURN ON, TURN SIGNALS WILL RANDOMLY STOP WORKING AND I HAVE TO TURN HAZARD LIGHTS ON AND OFF TO GET TURN SIGNALS TO WORK AGAIN. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS MALFUNCTIONED WHEN SWITCHING FROM LOW BEAMS TO HIGH BEAMS. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOW EXPERIENCING ANOTHER NEW SAFETY CONCERN IN REGARDS TO THE PASS LOCK, WHERE THE COMPONENTS WERE WEARING OUT. THE SECURITY SYSTEM WOULD NOT RECOGNIZE THE KEY WHEN IT WAS INSERTED INTO THE IGNITION. THIS LOCKED THE CONTACT IN THE VEHICLE AND PREVENTED IT FROM STARTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THIS PASS LOCK FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 102,000.

TURN SIGNALS WORK INTERMEDIATELY. THIS IS A VERY COMMON ISSUE WITH IMPALAS. VERY DANGEROUS WHEN I SIGNAL I DON'T KNOW IF IT IS GOING TO WORK. I HAVE ALMOST CAUSED MULTIPLE ACCIDENTS BECAUSE OF THIS ISSUE. I COMPLAINED MULTIPLE TIMES TO THE DEALER BUT THEY CLAIMED NOTHING WAS WRONG. AS SOON AS I HIT THE 100,000 MILE MARK THEY ALL OF A SUDDEN HAVE A SOLUTION. THIS SHOULD BE FIXED BY THE DEALER BECAUSE OF THE NUMBER OF TIMES IT'S BEEN REPORTED. THERE IS OBVIOUSLY SOMETHING GOING ON WITH THE SWITCH. *TR

CAR CRANKS WHEN IT WANTS TOO IT CRANKS UP AND SOMETIME IS DOES NOT. *TR

AIR BAG LIGHT HAS BEEN DIAGNOSTIC BY, AUTHORIZED CHEVY DEALER, AS NEEDING TO BE REPLACED. ESTIMATED COST OF THE PART $703.00 PLUS TAX AND SHIPPING. THIS IS A PART THAT SHOULD LAST THE LIFE OF THE VEHICLE ,ESPECIALLY AT THAT PRICE. I WAS TOLD, THERE IS RECALLS IN REFERENCE THE SAFETY AIR BAG SYSTEM FOR 2002 CHEVY IMPALA'S .WAS THIS PART INCLUDED IN THE RECALL ? IF NOT, THIS PART SHOULD BE, OR AT LEAST MADE AVAILABLE TO THE END CUSTOMER AT THE MANUFACTURERS COST. I AM A CONTINUES GENERAL MOTORS CUSTOMER SINCE 1987. THIS 2002 IMPALA HAS GIVEN ME ELECTRICAL PROBLEMS SINCE I PURCHASED IT. I AM AT THE POINT OF LOOKING AT DIFFERENT PRODUCT LINES. I AM VERY INTERESTED IN GM RESPONSE TO THIS . *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY AFTER DRIVING A SHORT DISTANCE. WHEN THE FAILURE OCCURRED, THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER INFORMED THE CONTACT THAT THE PASS LOCK 2 FUNCTION HAD A FAILED PASS LOCK SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 127,000 AND THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA LS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS WHILE THEY KEY WAS IN THE IGNITION. THE CONTACT STATED THAT A RED SECURITY FAILURE LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE FAILURE MIGHT BE CAUSED BY THE SECURITY PASS LOCK SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 184,000 AND THE CURRENT MILEAGE WAS 191,000.

I HAVE A 2002 CHEVY IMPALA,DOOR LOCKS,LOCK AN UNLOCK BY THERE SELF DRAINING THE BATTERY,DOME LIGHT STAYS ON BLINKERS DON'T WORK THERE'S A CLICKING SOUND COMING OUT OF FUSE BOX DASH LIGHTS AND HEAD LIGHTS BLINK CAR STARTS BUT RUNS ERRATICALLY,REPLACED TURN SIGNAL SWITCH DID NOT HELP,WIPERS STAY IN THE UP RITE POSITION ALSO,I'VE TRIED CONTACTING GM NO LUCK,DO NOT TRUST DEALERSHIP BEEN RIPPED OFF MORE THAN ONCE. *TR

AFTER STARTING THE CAR BLOWER MOTOR WONT WORK CRUISE LIGHT STAYS ON MIRROR CLUSTER DON'T WORK UNTIL 15 MIN THEN EVERYTHING WILL WORK BUT WHEN USING THE CRUISE IT WILL STOP WORKING BUT LIGHT STAYS ON AFTER TIME GAUGES CUT OUT AND THEN COME BACK ON AND ALL PROBLEMS SLOWLY BECOME WORSE WITH TIME. HAVE REASON TO BELIEVE ITS THE IGNITION SWITCH. *KB

I BOUGHT THIS CAR 4 YEARS AGO AND I DID NOT HAVE PROBLEMS TILL THIS HAPPENED, THE CAR DON'T WANT TO STAR IN SEVERAL TIMES, IM ALREADY PISSED OFF AND I DON'T REALLY KNOW WHAT TO DO WITH IT, CUZ I KNOW THAT NOBODY IS GOING TO BUY IT LIKE THAT; I LIKE THE CAR BUT THIS IS INOPERABLE!!!! *TR

SECURITY SYSTEM FAILURE. VEHICLE WOULD NOT START. LUCKILY I WAS IN MY DRIVEWAY WHEN IT REFUSED TO START. HAD TO REPLACE BODY CONTROL MODULE, LOCK CYLINDER WITH PASSLOCK SENSOR BEFORE CAR WOULD START. THIS MAY NOT SEEM LIKE A SAFETY PROBLEM, BUT, WHEN YOU THINK ABOUT ALL THE PLACES YOUR CAR COULD LEAVE YOU STRANDED, IT'S SCARY. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM. THERE ARE THOUSANDS OF COMPLAINTS WITH THIS PROBLEM ON SEVERAL WEB SITES.THIS IS A FAULT OF GENERAL MOTORS, THEY KNOW ABOUT THE PROBLEM AND HAVE NOT DONE ANYTHING TO HELP THEIR CUSTOMERS WITH THIS PROBLEM. THEY NEED TO COME UP WITH A PERMANENT FIX FOR THE PASSLOCK SYSTEM AND HAVE A RECALL AND FIX IT ONCE AND FOR ALL. AVERAGE COST FOR THIS REPAIR IS ABOUT $1,000.00 DOLLARS. THE CUSTOMERS WHO HAVE PAID IT DESERVES THEIR MONEY BACK. *TR

ELECTRONIC - FIRST PROBLEM WAS AIRBAG LIGHT STAYING ON - AFTER AT LEAST 4 TRIPS TO DEALER - PROBLEM FIXED - NOW RADIO IS LOCKED AND SOMEHOW CONNECTED TO DOOR LOCKS AND SECURITY SYSTEM - APPARENTLY THIS IS AN ISSUE FOR THIS MODEL AND NEEDS RECALL. *TR

GM VEHICLES EQUIPPED WITH THE PASSKEY SYSTEM MAY, AND THOUSANDS DO, EXPERIENCE A PASSLOCK SYSTEM LOCKOUT, WHERE THE SECURITY SYSTEM PREVENTS STARTING OF THE VEHICLE, EVEN WHEN USING THE MFR'S SUPPLIED KEY. THE PASSKEY SENSOR PROBLEM IS RECURRING EVEN AFTER SOME CONSUMERS HAD DEALERS REPLACE IT. THIS DEFECT IN THE PASSKEY II AND III AS WELL AS THE PASSLOCK SYSTEMS ON GM VEHICLES HAS PLAGUED MY VEHICLE SINCE 3 WEEKS AFTER PURCHASE. THE DEALER SAID I HAVE TO REPLACE THE PASSKEY SENSOR, IGNITION CONTROL MODULE, IGNITION SWITCH, BCM AND EVEN POSSIBLY THE ECM. I HAVE CHECKED WITH OTHER SHOPS AND CONSUMERS VIA ONLINE FORUMS AND PERSONAL INTERACTIONS, AND HAVE COME TO LEARN OF 1000'S IF NOT 10,000'S OF CONSUMERS HAVE THIS PROBLEM, AND THE DEALER RECOMMENDED REPAIRS/REPLACEMENTS ONLY COVER UP THE PROBLEM FOR ABOUT A YEAR. THIS PROBLEM PREVENTS THE OWNER FROM STARTING THE CAR, AS WELL AS CAUSE IT...

PASSLOCK SYSTEM ON 2002 CHEVROLET IMPALA IS DEFECTIVELY DESIGNED. FAILURE LEAVES OWNER UNABLE TO START OTHERWISE 100% OPERABLE VEHICLE. PASSLOCK DEVICE REPLACED IN 2008 AFTER COMPLETE FAILURE. PASSLOCK DEVICE FAILURE AGAIN IN 2011. GM CLAIMS NOTHING WRONG. ISSUE VERY WIDESPREAD AND WELL KNOWN TO DEALERS AND MECHANICS. *TR

I GOT MY CAR ON 03/09/2011. I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THE ISSUES I AM HAVING WITH MY CAR. IT HESITATES TO CRANK, WHEN TURNING I CAN FEEL A POPPING FEELING IN THE STEERING. VERY OFTEN MY SIGNAL LIGHTS DOESN'T COME ON. I DO A LOT OF HIGHWAY DRIVING BACK AND FORTH TO WORK AND THIS IS VERY DANGEROUS. WHEN HITTING MY BREAKS THE CAR SOMETIMES SPEEDS UP BEFORE SLOWING DOWN, WHICH CAN BE VERY DANGEROUS. THERE IS A SHORTAGE IN THE WIRING. THE LOW COOLANT LEVEL LIGHT STAYS ON, EVEN THOUGH THEY CLAIM THEY FIXED SOME SENSOR SWITCH. THEY ALSO SAID THEY FIXED MY CAR FROM LEAKING BRAKE FLUID, BUT THE BRAKES ARE SOUNDING WORST EVERYDAY. I ASKED THEM IF THE BRAKES NEEDED CHANGING AND THEY SAID IT WAS FINE. THE CAR HESITATES WHEN TAKING OFF. I JUST GOT HOME FROM WORK AND NOT EVEN 30...

ON THE IP THE IGNITION KEY IS NOT FUNCTIONAL EVERY ONCE A WHILE AND IT DOES REQUIRE A 10 MINUTES WAIT IN THE VEHICLE WITH THE KEY IN THE IGNITION BEFORE YOU CAN FIRE THE ENGINE. THIS ISSUE BEEN PERSISTING FOR THE LAST 2 YEARS. I DO WONDER IF THIS PROBLEM BEEN EXPERIENCE WITH CHEVY? *TR

CAR WOULD NOT START. TRIED ABOUT 10 - 100 TIMES AND IT WOULD USUALLY TURN OVER. HAPPENING OVER THE LAST YEAR, BUT GETTING WORSE (CAR WILL NOT START RIGHT AWAY FOR LAST THREE DAYS!). EVERYTHING INSIDE CAR (LIGHTS, RADIO, ETC.) IS ON BUT ENGINE WILL NOT TURN OVER. *TR

MY 02 CHEVY IMPALA HAS ISSUES WITH THE STARTING SYSTEM. I HAVE NO KNOW ELECTRICAL PROBLEMS WITH THIS CAR EXCEPT SOMETIMES IT WILL NOT START AND HOURS OF TRYING TO START THE CAR IT STARTS. I EVEN TRIED TO SHORT OUT MY STARTER AND THAT DIDN'T WORK. IT WAS IN THE MIDDLE OF THE SUMMER AND MY INFANT CHILD GOT VERY HOT WAITING ON ME TO START THE CAR. *LN

MY CAR LEAVES ME STRANDED FOR HOURS BEFORE IT STARTS. PASSLOCK/PASSKEY II IS THE WORST THING CHEVY EVER CREATED. WHILE DRIVING THE GAUGES GO OFF AND ON; AND THE CAR SHUTS THE FUEL OFF. BEING SAID MY SISTER USED MY CAR ONE DAY AND THE FUEL SHUT OFF, THE CAR DIED, AND SHE WAS REAR ENDED. THANKFULLY IT WAS A BUMP AND SHE WASN'T SERIOUSLY INJURED. I'M ALWAYS LATE FOR WORK AND I HAVE REPLACED THE BCM, IGNITION SWITCH, AND TUMBLER. NOTHING IS RESOLVED. I'VE BEEN HOME STRANDED FOR A WEEK, WHICH HAS CAUSED ME TO MISS SCHOOL. DUE TO THE LACK OF MONEY I AM FORCED TO WITHDRAW FROM COLLEGE AND THIS IS MY SENIOR YEAR WHICH THROWS MY OUT OF MY INTERNSHIP. CHEVY NEEDS TO RECALL THIS "PASSLOCK" FEATURE AND REIMBURSE ALL OF THE PEOPLE THEY HAVE SWINDLED. THIS IS THERE FAULT AND WE, THE CONSUMERS, SHOULD NOT...

PASSLOCK 2 SYSTEM FAILED CAUSING THE VEHICLE TO STALL WHILE DRIVING. VEHICLE WOULD NOT START. *TR

HEADLIGHTS SUDDENLY WENT OUT WHILE IN OPERATION. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HAD NO POWER WHEN HE ATTEMPTED TO START IT. THE CONTACT REPLACED THE BATTERY THE FIRST TIME BUT THE REMEDY DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO ADVISED THAT THE VEHICLE WOULD NEED A NEW BODY CONTROL MODULE. THE MECHANIC ADVISED THAT THE FAILURE WAS CAUSED BY THE MODULE BEING BURNED OUT BY THE IGNITION SWITCH. THE VEHICLE WAS NOT INSPECTED BY AN AUTHORIZED DEALER NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 57,000. UPDATED 02/03/11*LJ THE CONSUMER WAS TOLD TO WAIT 15 MINUTES AND THEN START THE VEHICLE. THE CONSUMER STATED HE SHOULD NO HAVE TO WAIT TO START THE VEHICLE. UPDATED 03/22/11

2002 IMPALA "PASSKEY" SYSTEM FAILS... NO START CONDITION, LEAVES DRIVER AND PASSENGERS STRANDED.

INTERMITTENT PASSLOCK FAILURE CAUSED CAR NOT TO START HAVE TO WAIT 20-30 MINUTES TO START MY CAR. *TR

AT TIMES THE CAB OF THE 2002 CHEVY IMPALA SEEMS TO OVERHEAT AND WHEN YOU TRY TO START IT ALL OF THE WARNING LIGHTS FLASH, INCLUDING HEADLIGHTS, THEN IT WON'T START. *TR

2002 IMPALA IN THE CHECK ENGINE LIGHT BOX THE LOW COOLANT LIGHT AND THE SECURITY LIGHTS ALSO SHOWS AND THE BATTERY LIGHT THEN THE ENGINE DIES IN THE MIDDLE OF TRAFFIC I HAVE SEEN SO MANY AND MORE PEOPLE WITH IMPALAS IN DANGEROUS MOMENTS TALKING OF IT ONLINE COULD YOU PLEASE HAVE CHEVY CORRECT THIS DEADLY MESS GOT THE PROBLEM FIXED THEN IT STARTED BACK I DO HAVE KIDS ACTIVE IN SCHOOL SPORTS NEEDING TRANSPORTATION I CAN NOT DESCRIBE HOW BEING STRANDED IN TRAFFIC MAKES ME FEEL. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY SYSTEM ON THE VEHICLE WOULD LOCK UP AND THE VEHICLE WOULD NOT START AS A RESULT. THE FAILURE OCCURRED AT LEAST ONCE EVERY WEEK AT ANY TIME. THE CONTACT WOULD HAVE TO WAIT AND KEEP ATTEMPTING TO START THE VEHICLE; EVENTUALLY, IT WOULD START. THE BATTERY, ALTERNATOR AND STARTER WERE REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE WIRING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 127,000. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

UNKNOWN REASON AS TO WHY THE DIRECTIONALS ON MY 02 IMPALA WORK INTERMITTENTLY. THIS FIRST OCCURRED APPROXIMATELY 4 MONTHS AGO WITH AVERAGE OCCURRENCE OF ONCE A WEEK. NOW IT OCCURS APPROXIMATELY ONCE A DAY. MECHANIC CANNOT FIND A SOLID REASON AS TO WHY THIS IS OCCURRING AND CANNOT REPLICATE IT AT THE TIME THE VEHICLE IS IN THE SHOP. *TR