2002 CHEVROLET IMPALA Steeringcolumn Problems

11 NHTSA complaints on file

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Steeringcolumn Issues in the 2002 CHEVROLET IMPALA

11 steeringcolumn complaints have been filed with NHTSA for the 2002 CHEVROLET IMPALA. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

Complaints

Crashes

Fires

Injuries

Deaths

All Steeringcolumn Complaints

#10224346 | April 13, 2008

CAR HAS APPROXIMATELY 50,000 MILES. THE STEERING SHAFT WAS SERVICED UNDER WARRANTY. THE STEERING BEGAN TO SQUEAL WHEN TURNING AND NOW THERE IS A CLUNKING NOISE. THERE IS NO SLACK IN THE STEERING. A TIE ROD END WAS REPLACED ALSO WHEN THE STEERING SHAFT WAS SERVICE. THE SERVICE MANAGER STATED THAT THERE WAS A TECH BULLETIN ON THE SHAFT BUT NO RECALL. THIS PROBLEM DEFINITELY SHOULD BE RECALLED. STEERING FAILURE IS A POSSIBILITY. *TR

#10209214 | November 17, 2007

OUR 2002 CHEVY IMPALA'S STEERING COLUMN BEGAN TO SHOW ALOT OF PLAY. WE TOOK OUR VEHICLE INTO OUR MECHANIC WHO DETERMINED THE INTERMEDIATE STEERING SHAFT BECAME CRACKED. WE THEN HAD IT REPLACED. *TR

#10191076 | May 17, 2007

LOUD CLANKING NOISE IN STEERING COLUMN. DEALERSHIP STATED THIS WAS A PROBLEM THAT HAS BEEN IN THE STEERING SHAFT. HOWEVER, GM HAS NOT RECALLED IT. SISTER-IN-LAW PURCHASED AN IMPALA SHORTLY AFTER I DID. SHE HAS SINCE HAD TO PAY $350.+ TO HAVE THE PROBLEM CORRECTED.*AK

#10173691 | November 16, 2006

DT*: THE CONTACT STATED WHILE DRIVING 15 MPH AND MAKING A TURN, A CLANKING NOISE CAME FROM THE STEERING WHEEL COLUMN. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHO DETERMINED A LACK OF LUBRICATION, HOWEVER THE NOISE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC WHO DETERMINED THAT THE LOW STEERING SHAFT, BUSHES AND LINKS NEEDED TO BE REPLACED. THE NOISE RECURRED AFTER THE REPAIR. THE CONTACT EXPRESSED CONCERN DUE TO THE UNCERTAINTY CREATED BY THE NOISE. THE MANUFACTURER HAD NOT BEEN CONTACTED.

#10173068 | November 9, 2006

STEERING COLUMN SHAFT RATTLES. PROBLEMS WITH THIS SINCE SHORTLY AFTER PURCHASING. NOW AFTER 100,000+ MILES, THEY HAVE SAID THIS IS THE PROBLEM. I HAVE FOUND THAT OTHER PROBLEMS LIKE THIS HAVE BEEN REPORTED. I CAN NOT BELIEVE THIS HAS NOT BEEN RECALLED. *NM

#10128686 | July 13, 2005

ITERMEADIATE STERRING SHAFT HAD TO BE REPLACED, COST $400.

#10115984 | March 29, 2005

WHEN TURNING THE STEERING WHEEL DURING A SLOW MANEUVER, YOU CAN HEAR AND FEEL CLUNKING COMING FROM THE STEERING COLUMN. IT FEELS THAT THE STEERING WHEEL IS BECOMING LOOSE. I HAVEN'T GONE TO THE DEALER YET BECAUSE MY WARRANTY EXPIRED AND SEEING SOO MANY COMPLAINS ABOUT IT IT SHOULD BE RECALLED.

#10112370 | March 1, 2005

LOOSE/DAMAGED STEERING COLUMN PART CAUSES " CLUNKING SOUND" WHILE TURNING OR BRAKING. STARTED AROUND 2000 MILES-FEELS LIKE SOMETHING IS LOOSE AND I AM AFRAID SOME DAY SOMETHING IS GOING TO COME OFF THE CAR! VERY INSECURE FEELING. REPORTED TO THE DEALER SEVERAL TIMES, BUT NO DIAGNOSIS ACCORDING TO THE DEALER.. *JB

#10065395 | April 1, 2004 Crash

WHILE DRIVING AT ANY SPEED THERE WAS A CLICKING SOUND COMING FROM THE STEERING COLUMN. ALSO, CONSUMER WAS SLOWING FOR A STOP SIGN WHEN ANOTHER VEHICLE COLLIDED INTO THE RIGHT FRONT SIDE OF CONSUMER'S VEHICLE. CONSUMER ATTEMPTED TO AVOID THE COLLISION, BUT WAS UNABLE TO SO DUE TO THE STEERING COLUMN LOCKING UP. *AK *NM

#10023296 | June 18, 2003

I RECENTLY BOUGHT A SECOND HAND 2002 CHEVROLET IMPALA WITH 45,955 MILES AS PART OF THE DEAL THE DEALER WAS TO FIX THE AIR BAG LIGHT -IT WOULD NOT GO OUT- A MONTH AFTER THE SALE OF THIS CAR I HAD TO HAVE THE INTERMEDIATE STEERING COLUMN REPLACED AT A COST OF $331 BECAUSE THE STEERING WAS KNOCKING ALL THE TIME, NO MATTER THE ROAD CONDITION. I BELIEVE THAT FOR A CAR THAT HAS HAD NO ACCIDENT DAMAGE AND HAS THIS AMOUNT OF MILEAGE ON IT, THAT THIS SHOULD NOT BE HAPPENING. AND I WOULD LIKE TO KNOW IF I CAN EXPECT MORE OF THE SAME AND IF THIS WAS/IS A SAFETY ISSUE? I DRIVE ABOUT 5000 MILES A YEAR MYSELF. I AM NOT TO PLEASE WITH THIS CAR AT THE PRESENT TIME BECAUSE OF THE ABOVE AM I AM WONDERING IF, I SHOULD CUT MY LOSSES AND SELL IT....

#10018052 | May 2, 2003

THE VEHICLES STEERING COLUMN WAS VERY LOOSE AND PRODUCED A LOUD SQUEAKING NOISE. *NLM

Other 2002 CHEVROLET IMPALA Problem Areas

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