2002 CHEVROLET IMPALA Equipment Problems
12 NHTSA complaints on file
Equipment Issues in the 2002 CHEVROLET IMPALA
12 equipment complaints have been filed with NHTSA for the 2002 CHEVROLET IMPALA. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.
12
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
All Equipment Complaints
GM VEHICLES EQUIPPED WITH THE PASSKEY SYSTEM MAY, AND THOUSANDS DO, EXPERIENCE A PASSLOCK SYSTEM LOCKOUT, WHERE THE SECURITY SYSTEM PREVENTS STARTING OF THE VEHICLE, EVEN WHEN USING THE MFR'S SUPPLIED KEY. THE PASSKEY SENSOR PROBLEM IS RECURRING EVEN AFTER SOME CONSUMERS HAD DEALERS REPLACE IT. THIS DEFECT IN THE PASSKEY II AND III AS WELL AS THE PASSLOCK SYSTEMS ON GM VEHICLES HAS PLAGUED MY VEHICLE SINCE 3 WEEKS AFTER PURCHASE. THE DEALER SAID I HAVE TO REPLACE THE PASSKEY SENSOR, IGNITION CONTROL MODULE, IGNITION SWITCH, BCM AND EVEN POSSIBLY THE ECM. I HAVE CHECKED WITH OTHER SHOPS AND CONSUMERS VIA ONLINE FORUMS AND PERSONAL INTERACTIONS, AND HAVE COME TO LEARN OF 1000'S IF NOT 10,000'S OF CONSUMERS HAVE THIS PROBLEM, AND THE DEALER RECOMMENDED REPAIRS/REPLACEMENTS ONLY COVER UP THE PROBLEM FOR ABOUT A YEAR. THIS PROBLEM PREVENTS THE OWNER FROM STARTING THE CAR, AS WELL AS CAUSE IT...
ON OCTOBER 11, 2010, WAS STOPPED FOR A LEFT TURN, IN MY 2002 CHEVROLET IMPALA. I WAS HIT FROM THE BACK BY A PICKUP TRUCK. UPON IMPACT, MY ONSTAR MIRROR CAME LOOSE FROM THE WINDSHIELD AND THE CABLE BECAME A WEAPON IN THE CAR WITH THE MIRROR STILL ATTACHED. A WITNESS SAID IT LOOKED LIKE A BASEBALL BAT FLYING AROUND ON THE INSIDE OF THE CAR. THE CABLE WAS HANGING AND APPROXIMATELY 2FT LONG WHEN THE WRECKER PULLED IT AWAY. I RECEIVED MULTIPLE INJURIES TO MY HEAD/NECK AND RIGHT EYE DUE TO THIS PARTICULAR INCIDENT. THERE WERE ALSO OTHER INJURIES THAT I FEEL PROBABLY DO NOT PERTAIN TO THIS. THE CAR WAS LATER TOTALED AND SO NOTHING WAS DONE TO CORRECT THE ISSUE. I WILL REMAIN LEARY TO HAVE OR INSTALL ONSTAR EQUIPMENT IN ANY OTHER VEHICLE FOR THIS REASON. *TR
BROUGHT CAR AND WINDSHIELD WIPERS WERE NOT TIMED CORRECTLY AND I NEEDED A PART CALLED PLAW - THE COMPANY SAID THEY WERE FIXED BUT, NOT 3 MONTHS LATER WHEN HEAVY RAIN CAME MY WINDSHIELD WIPERS ARE ON MY WINDSHIELD STRAIGHT UP AND DOWN RIGHT IN FRONT OF WHAT IS SUPPOSED TO BE MY VISIBLE AREA. IM 5'3 AND I HAVE A SEVEN YEAR OLD CHILD AND I WOULD HATE TO BE ON THE EXPRESSWAY WHEN IT STARTS RAINING AND NOT ABLE TO SEE BECAUSE NO ONE TOOK IT SERIOUSLY.. I DO NOT LOOK FORWARD TO RAINY DAYS ESPECIALLY WHEN I HAVE A NEWER CAR BUT I HAVE TO GET A RIDE OR ON THE BUS WITH MY CHILD......... HELP HELP HELP!!!!!!!!!!!!!!! *TR
WENT TO WORK AND WHEN I WENT TO LEAVE THE CAR WOULDN'T START- THOUGHT IT WAS THE BATTERY AND GOT A JUMP, WOULDN'T START. HAD THE CAR TOWED TO AUTO PLACE, AND THEY COULDN'T FIND ANYTHING WRONG, THEN AFTER THAT THE CAR HAS LEFT ME STRANDED AND UNABLE TO GET TO WORK ITS SHUT OFF WHILE DRIVING- THE SECURITY LIGHT WAS ON, AFTER THE MANY COMPLAINTS TO CHEVY- THEY WONT ASSIST WITH THE REPAIR OF THE PASS LOCK SECURITY SYSTEM FOR THE SIMPLE REASON ITS OUT OF WARRANTY. ITS NOT A MAINTENANCE ISSUE ITS A MECHANICAL ISSUE. ITS ALSO A SAFETY ISSUE. THE CAR JUST SHUTS OFF AS IF SOMEONE IS STEALING IT. HOW DANGEROUS- ON ROUTE 80 HIGHWAY OR ANY ROAD FOR THAT MATTER, YOUR CAR SHUTS OFF AND YOUR SMASHED FROM BEHIND WITH CARS PILED UP- SOMEONE WILL BE DEAD ANDMANY WILL BE SERIOUS HURT. OR BEING STRANDED...
I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED...
TRACTION FREQUENTLY ACTIVATES. "SERVICE TRACTION SYSTEM" AND "ABS" LIGHTS COME ON FREQUENTLY. LAST SPRING AND SUMMER, MY MECHANIC REPLACED A COUPLE OF PARTS BUT IT DID NOT RESOLVE THE PROBLEM. I CAN NOT TELL YOU EXACTLY WHAT THOSE PARTS WERE WITHOUT FINDING MY RECEIPTS FOR THE WORK. LAST SPRING AND SUMMER, THE TRACTION DID NOT ACTUALLY ACTIVATE BUT THE LIGHT DID COME ON. DIAGNOSTIC WAS DONE SEVERAL TIMES WITH NO RESULTS EXCEPT FOR A COUPLE OF TIMES. I HAD THE BODY MODULE REPLACE LAST FALL. I HAD NO PROBLEMS FOR ABOUT A MONTH BUT PROBLEMS STARTED PERIODICALLY AND ARE GRADUALLY INCREASING. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. WITH THE TIRES SPINNING LIKE THAT, IT COULD BE DANGEROUS. AFTER STOPPING AT A STOP LIGHT OR STOP SIGN OR MAKING A TURN, MY TRACTION SOMETIMES ACTIVATES. *TR
2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH JUST TO KEEP THIS TO A MINIMUM! BCM REPLACED TWICE BY DEALER, SECURITY ISSUES WON'T ALLOW CAR TO START FOR 15 MINS. EACH TIME, WHICH IS VERY INCONVENIENT. SOOO MANY PROBLEMS AND COMPLAINTS WITH THESE 'QUALITY' GM VEHICLES, AND YET THEY DO NOTHING TO RESOLVE THEM, EXCEPT HOLD OUT THEIR HANDS WANTING MORE $$$ FROM AMERICAN TAXPAYERS TO KEEP ON MAKING JUNK! AND NOW THE NEWEST OF...
WE HAVE A 2002 CHEVY IMPALA. THE SECURITY LIGHT WILL COME ON WHILE DRIVING. WHEN YOU TURN THE CAR OFF. IT WILL NOT RESTART FOR ABOUT 10 TO 20 MINUTES. THIS USED TO HAPPEN OCCASIONALLY BUT NOW IT'S HAPPENING ATLEAST 3 TO 5 TIMES A MONTH. HAVE TAKEN IT IN FOR SERVICE BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEY SAY IT HAS TO ACTUALLY BE DOING IT WHILE THEY ARE CHECKING IT. DEALERSHIP SAYS THEY HAVE NO IDEA WHY IT'S DOING THIS. THIS HAS BEEN OCCURRING NOW FOR THE LAST TWO YEARS SINCE WE BOUGHT THE CAR USED FROM THE CHEVY DEALERSHIP. *TR
ABS LIGHT COMES ON FREQUENTLY AND WHEN BRAKES ARE APPLIED, IT FEELS EXTREMELY UNSAFE. BRAKES EITHER DO NOT RESPOND OR SKID WHEN ATTEMPTING TO STOP. AFRAID TO DRIVE VEHICLE. HAD MECHANICS CHECK VEHICLE AND ISSUE CANNOT BE IDENTIFIED FROM FAILURE CODES. APPEARS WIRING MAY BE DAMAGED AND WILL COST QUITE A BIT TO REPAIR. MECHANICS UNSURE THIS WILL SOLVE IT. DON'T WANT TO SELL VEHICLE AS IT WILL MAKE IT SOMEONE ELSE'S PROBLEM.
I HAVE A 2002 CHEVY IMPALA LS AS OF 05-16-08 THE HEADLIGHTS BLINK ON AND OFF. ON 05-18-08 THEY WENT COMPLETELY OUT WHILE DRIVING AT NIGHT. THE FOLLOWING EVENING I ONLY HAVE HIGH BEAM LIGHTS, NO LOW BEAM. I CAN DRIVE IN LOW LIGHT OR DARK CONDITIONS. LOCAL MECHANIC STATED IT WAS THE MULTI SWITCH ON THE STEERING COLUMN AND THE PART WAS $300-$400 DOLLARS. HE STATED THAT HE HAS HAD MANY IMPALA CUSTOMERS WITH THE SAME ISSUE AND HE STATED THAT IT SHOULD BE A RECALL DUE TO THE SAFETY ISSUE. *TR
VARIOUS ENGINE FAILURES DUE TO DEX COOL COOLANT SYSTEM. ENGINE REBUILT. GASKETS. ETC NEW PARTS INSTALLED IN EACH INSTANCE. *TR
MY CAR WAS RUNNING ONE DAY WHEN I WAS IN A STORE AND I CAME OUT AND GOT IN AND IT WAS DINGING AND LIGHTS WERE FLASHING RADIO DIDN'T WORK FAN WAS NOT AS STRONG AS USUAL. AND ONCE IN AWHILE I WON'T EVEN HAVE LIGHTS UNLESS I HOLD IN THE BRIGHTS SWITCH. BUT THAT WAS JUST THE START IT GOT MORE FREQUENT THAT THIS WOULD HAPPEN THEN, IT WOULN'T START I WOULD TRY FOR HOURS TO GET IT TO START I WOULD HAVE TO DISCONNECT THE BATTERY AND WAIT AND THEN EVEN AFTER DOING THIS IT MIGHT NOT START. AND THEN JUST DRIVING DOWN THE ROAD IT WILL DING AND FLASH RAID SHUTS OFF SAYS "LOCKED" WHAT WHAT IS THIS NOW. SO I WILL STOP SHUT OFF WONT START, FINALLY STARTS THEN NONE OF THE GAUGES WORK OR RADIO OR EVEN THE A/C. I HAVE LOST TWO JOBS BECAUSE...
Other 2002 CHEVROLET IMPALA Problem Areas
Electrical System
247 complaints
Engine
75 complaints
Exterior Lighting
48 complaints
Engine And Engine Cooling
45 complaints
Exterior Lightingheadlights
38 complaints
Steering
37 complaints
Air Bags
27 complaints
Service Brakes Hydraulic
26 complaints
Engine And Engine Coolingcooling System
24 complaints
Electrical Systemignitionanti Theftcontrol Module
22 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
20 complaints
Unknown Or Other
19 complaints
Electronic Stability Control Esc
17 complaints
Power Trainautomatic Transmission
16 complaints
Air Bagsfrontal
15 complaints
Electrical Systemignition
14 complaints
Fuelpropulsion System
14 complaints
Power Train
14 complaints
Traction Control System
14 complaints
Exterior Lightingturn Signal
13 complaints
Engine And Engine Coolingengine
11 complaints
Exterior Lightingheadlightshighlow Beam Dimmer Switch
11 complaints
Service Brakes
11 complaints
Steeringcolumn
11 complaints
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
10 complaints
Vehicle Speed Control
10 complaints
Electrical Systemignitionswitch
9 complaints
Fuel System Gasoline
9 complaints
Visibilitywindshield
9 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
8 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
7 complaints
Visibilitypower Window Devices And Controls
6 complaints
Electrical System Instrument Clusterpanel
5 complaints
Electrical Systemwiring
5 complaints
Engine And Engine Coolingexhaust System
5 complaints
Exterior Lightinghazard Flashing Warning Lightsswitch
5 complaints
Exterior Lightingheadlightsswitch
5 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
5 complaints
Structurebody
5 complaints
Suspension
5 complaints
Tires
5 complaints
Visibility
5 complaints
Electrical Systemhorn
4 complaints
Electrical Systemignitionmodule
4 complaints
Equipmentelectricalanti Theft Devices
4 complaints
Exterior Lightingturn Signalswitch
4 complaints
Interior Lighting
4 complaints
Seats
4 complaints
Seatsfront Assemblyseat Heatercooler
4 complaints
Structure
4 complaints
Suspensionrear
4 complaints
Electrical System12v24v48v Battery
3 complaints
Electrical Systemwiringinteriorunder Dash
3 complaints
Exterior Lightingheadlightsconcealment Devices
3 complaints
Fuel System Gasolinedeliveryfuel Pump
3 complaints
Service Brakes Hydraulicfoundation Componentsdisccaliper
3 complaints
Steeringgear Boxshaft Sector
3 complaints
Vehicle Speed Controlcruise Control
3 complaints
Visibilitywindshield Wiperwasher
3 complaints
Visibilitywindshield Wiperwasherlinkages
3 complaints
Visibilitywindshield Wiperwashermotor
3 complaints
Visibilitywiper
3 complaints
Wheels
3 complaints
Air Bagsfrontalsensorcontrol Module
2 complaints
Air Bagssidewindow
2 complaints
Electrical Systemstarter Assembly
2 complaints
Engine And Engine Coolingenginegasoline
2 complaints
Engine And Engine Coolingexhaust Systememission Control
2 complaints
Equipment Adaptivemobility
2 complaints
Equipmentapplianceair Conditioner
2 complaints
Equipmentelectricalradiotape Deckcd Etc
2 complaints
Exterior Lightingturn Signalflasher Unit
2 complaints
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Seat Belts
2 complaints
Steeringgear Box Other Than Rack And Pinion
2 complaints
Steeringlinkages
2 complaints
Steeringrack And Pinion
2 complaints
Suspensionfront
2 complaints
Suspensionfrontwheel Bearing
2 complaints
Tiressidewall
2 complaints
Tirestreadbelt
2 complaints
Vehicle Speed Controllinkages
2 complaints
Back Over Preventionwarningsexternalpedestrian Alert
1 complaint
Child Seat
1 complaint
Electrical Systemstarter Assemblyrelay
1 complaint
Electrical Systemwiringfront Underhood
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightinghazard Flashing Warning Lights
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Fuel System Diesel
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinefuel Injection Systemfuel Rail
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Fuel System Otherstoragetank Assemblyfillingcharging
1 complaint
Fuel System Otherstoragetank Assemblypressure Relief Devices
1 complaint
Latcheslockslinkages
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Latcheslockslinkagestrunk Lidlock
1 complaint
Power Trainautomatic Transmissiongear Position Indication Prndl
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Power Trainaxle Hubs
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Trainmanual Transmission
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seat Beltsrearother
1 complaint
Seatsfront Assemblypower Adjust
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicfoundation Components
1 complaint
Service Brakes Hydraulicfoundation Componentsdrum
1 complaint
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
1 complaint
Steeringgear Boxshaft Pitman
1 complaint
Steeringlinkagesarmidler And Attachment
1 complaint
Steeringlinkagesknucklespindlearm
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structurebodyroof And Pillars
1 complaint
Suspensionfronthub
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Tiresvalve
1 complaint
Visibilitydefrosterdefoggerhvac Systemheater Core
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Window
1 complaint
Visibilityglass Siderear
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint