2002 CHEVROLET IMPALA Equipment Problems

12 NHTSA complaints on file

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Equipment Issues in the 2002 CHEVROLET IMPALA

12 equipment complaints have been filed with NHTSA for the 2002 CHEVROLET IMPALA. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

12
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Equipment Complaints

#10419576 |
GM VEHICLES EQUIPPED WITH THE PASSKEY SYSTEM MAY, AND THOUSANDS DO, EXPERIENCE A PASSLOCK SYSTEM LOCKOUT, WHERE THE SECURITY SYSTEM PREVENTS STARTING OF THE VEHICLE, EVEN WHEN USING THE MFR'S SUPPLIED KEY. THE PASSKEY SENSOR PROBLEM IS RECURRING EVEN AFTER SOME CONSUMERS HAD DEALERS REPLACE IT. THIS DEFECT IN THE PASSKEY II AND III AS WELL AS THE PASSLOCK SYSTEMS ON GM VEHICLES HAS PLAGUED MY VEHICLE SINCE 3 WEEKS AFTER PURCHASE. THE DEALER SAID I HAVE TO REPLACE THE PASSKEY SENSOR, IGNITION CONTROL MODULE, IGNITION SWITCH, BCM AND EVEN POSSIBLY THE ECM. I HAVE CHECKED WITH OTHER SHOPS AND CONSUMERS VIA ONLINE FORUMS AND PERSONAL INTERACTIONS, AND HAVE COME TO LEARN OF 1000'S IF NOT 10,000'S OF CONSUMERS HAVE THIS PROBLEM, AND THE DEALER RECOMMENDED REPAIRS/REPLACEMENTS ONLY COVER UP THE PROBLEM FOR ABOUT A YEAR. THIS PROBLEM PREVENTS THE OWNER FROM STARTING THE CAR, AS WELL AS CAUSE IT...
#10405327 | Crash
ON OCTOBER 11, 2010, WAS STOPPED FOR A LEFT TURN, IN MY 2002 CHEVROLET IMPALA. I WAS HIT FROM THE BACK BY A PICKUP TRUCK. UPON IMPACT, MY ONSTAR MIRROR CAME LOOSE FROM THE WINDSHIELD AND THE CABLE BECAME A WEAPON IN THE CAR WITH THE MIRROR STILL ATTACHED. A WITNESS SAID IT LOOKED LIKE A BASEBALL BAT FLYING AROUND ON THE INSIDE OF THE CAR. THE CABLE WAS HANGING AND APPROXIMATELY 2FT LONG WHEN THE WRECKER PULLED IT AWAY. I RECEIVED MULTIPLE INJURIES TO MY HEAD/NECK AND RIGHT EYE DUE TO THIS PARTICULAR INCIDENT. THERE WERE ALSO OTHER INJURIES THAT I FEEL PROBABLY DO NOT PERTAIN TO THIS. THE CAR WAS LATER TOTALED AND SO NOTHING WAS DONE TO CORRECT THE ISSUE. I WILL REMAIN LEARY TO HAVE OR INSTALL ONSTAR EQUIPMENT IN ANY OTHER VEHICLE FOR THIS REASON. *TR
#10368607 |
BROUGHT CAR AND WINDSHIELD WIPERS WERE NOT TIMED CORRECTLY AND I NEEDED A PART CALLED PLAW - THE COMPANY SAID THEY WERE FIXED BUT, NOT 3 MONTHS LATER WHEN HEAVY RAIN CAME MY WINDSHIELD WIPERS ARE ON MY WINDSHIELD STRAIGHT UP AND DOWN RIGHT IN FRONT OF WHAT IS SUPPOSED TO BE MY VISIBLE AREA. IM 5'3 AND I HAVE A SEVEN YEAR OLD CHILD AND I WOULD HATE TO BE ON THE EXPRESSWAY WHEN IT STARTS RAINING AND NOT ABLE TO SEE BECAUSE NO ONE TOOK IT SERIOUSLY.. I DO NOT LOOK FORWARD TO RAINY DAYS ESPECIALLY WHEN I HAVE A NEWER CAR BUT I HAVE TO GET A RIDE OR ON THE BUS WITH MY CHILD......... HELP HELP HELP!!!!!!!!!!!!!!! *TR
#10346123 |
WENT TO WORK AND WHEN I WENT TO LEAVE THE CAR WOULDN'T START- THOUGHT IT WAS THE BATTERY AND GOT A JUMP, WOULDN'T START. HAD THE CAR TOWED TO AUTO PLACE, AND THEY COULDN'T FIND ANYTHING WRONG, THEN AFTER THAT THE CAR HAS LEFT ME STRANDED AND UNABLE TO GET TO WORK ITS SHUT OFF WHILE DRIVING- THE SECURITY LIGHT WAS ON, AFTER THE MANY COMPLAINTS TO CHEVY- THEY WONT ASSIST WITH THE REPAIR OF THE PASS LOCK SECURITY SYSTEM FOR THE SIMPLE REASON ITS OUT OF WARRANTY. ITS NOT A MAINTENANCE ISSUE ITS A MECHANICAL ISSUE. ITS ALSO A SAFETY ISSUE. THE CAR JUST SHUTS OFF AS IF SOMEONE IS STEALING IT. HOW DANGEROUS- ON ROUTE 80 HIGHWAY OR ANY ROAD FOR THAT MATTER, YOUR CAR SHUTS OFF AND YOUR SMASHED FROM BEHIND WITH CARS PILED UP- SOMEONE WILL BE DEAD ANDMANY WILL BE SERIOUS HURT. OR BEING STRANDED...
#10294570 |
I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED...
#10278461 |
TRACTION FREQUENTLY ACTIVATES. "SERVICE TRACTION SYSTEM" AND "ABS" LIGHTS COME ON FREQUENTLY. LAST SPRING AND SUMMER, MY MECHANIC REPLACED A COUPLE OF PARTS BUT IT DID NOT RESOLVE THE PROBLEM. I CAN NOT TELL YOU EXACTLY WHAT THOSE PARTS WERE WITHOUT FINDING MY RECEIPTS FOR THE WORK. LAST SPRING AND SUMMER, THE TRACTION DID NOT ACTUALLY ACTIVATE BUT THE LIGHT DID COME ON. DIAGNOSTIC WAS DONE SEVERAL TIMES WITH NO RESULTS EXCEPT FOR A COUPLE OF TIMES. I HAD THE BODY MODULE REPLACE LAST FALL. I HAD NO PROBLEMS FOR ABOUT A MONTH BUT PROBLEMS STARTED PERIODICALLY AND ARE GRADUALLY INCREASING. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. WITH THE TIRES SPINNING LIKE THAT, IT COULD BE DANGEROUS. AFTER STOPPING AT A STOP LIGHT OR STOP SIGN OR MAKING A TURN, MY TRACTION SOMETIMES ACTIVATES. *TR
#10265438 |
2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH JUST TO KEEP THIS TO A MINIMUM! BCM REPLACED TWICE BY DEALER, SECURITY ISSUES WON'T ALLOW CAR TO START FOR 15 MINS. EACH TIME, WHICH IS VERY INCONVENIENT. SOOO MANY PROBLEMS AND COMPLAINTS WITH THESE 'QUALITY' GM VEHICLES, AND YET THEY DO NOTHING TO RESOLVE THEM, EXCEPT HOLD OUT THEIR HANDS WANTING MORE $$$ FROM AMERICAN TAXPAYERS TO KEEP ON MAKING JUNK! AND NOW THE NEWEST OF...
#10265121 |
WE HAVE A 2002 CHEVY IMPALA. THE SECURITY LIGHT WILL COME ON WHILE DRIVING. WHEN YOU TURN THE CAR OFF. IT WILL NOT RESTART FOR ABOUT 10 TO 20 MINUTES. THIS USED TO HAPPEN OCCASIONALLY BUT NOW IT'S HAPPENING ATLEAST 3 TO 5 TIMES A MONTH. HAVE TAKEN IT IN FOR SERVICE BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEY SAY IT HAS TO ACTUALLY BE DOING IT WHILE THEY ARE CHECKING IT. DEALERSHIP SAYS THEY HAVE NO IDEA WHY IT'S DOING THIS. THIS HAS BEEN OCCURRING NOW FOR THE LAST TWO YEARS SINCE WE BOUGHT THE CAR USED FROM THE CHEVY DEALERSHIP. *TR
#10232551 |
ABS LIGHT COMES ON FREQUENTLY AND WHEN BRAKES ARE APPLIED, IT FEELS EXTREMELY UNSAFE. BRAKES EITHER DO NOT RESPOND OR SKID WHEN ATTEMPTING TO STOP. AFRAID TO DRIVE VEHICLE. HAD MECHANICS CHECK VEHICLE AND ISSUE CANNOT BE IDENTIFIED FROM FAILURE CODES. APPEARS WIRING MAY BE DAMAGED AND WILL COST QUITE A BIT TO REPAIR. MECHANICS UNSURE THIS WILL SOLVE IT. DON'T WANT TO SELL VEHICLE AS IT WILL MAKE IT SOMEONE ELSE'S PROBLEM.
#10228258 |
I HAVE A 2002 CHEVY IMPALA LS AS OF 05-16-08 THE HEADLIGHTS BLINK ON AND OFF. ON 05-18-08 THEY WENT COMPLETELY OUT WHILE DRIVING AT NIGHT. THE FOLLOWING EVENING I ONLY HAVE HIGH BEAM LIGHTS, NO LOW BEAM. I CAN DRIVE IN LOW LIGHT OR DARK CONDITIONS. LOCAL MECHANIC STATED IT WAS THE MULTI SWITCH ON THE STEERING COLUMN AND THE PART WAS $300-$400 DOLLARS. HE STATED THAT HE HAS HAD MANY IMPALA CUSTOMERS WITH THE SAME ISSUE AND HE STATED THAT IT SHOULD BE A RECALL DUE TO THE SAFETY ISSUE. *TR
#10222647 |
VARIOUS ENGINE FAILURES DUE TO DEX COOL COOLANT SYSTEM. ENGINE REBUILT. GASKETS. ETC NEW PARTS INSTALLED IN EACH INSTANCE. *TR
#10192170 |
MY CAR WAS RUNNING ONE DAY WHEN I WAS IN A STORE AND I CAME OUT AND GOT IN AND IT WAS DINGING AND LIGHTS WERE FLASHING RADIO DIDN'T WORK FAN WAS NOT AS STRONG AS USUAL. AND ONCE IN AWHILE I WON'T EVEN HAVE LIGHTS UNLESS I HOLD IN THE BRIGHTS SWITCH. BUT THAT WAS JUST THE START IT GOT MORE FREQUENT THAT THIS WOULD HAPPEN THEN, IT WOULN'T START I WOULD TRY FOR HOURS TO GET IT TO START I WOULD HAVE TO DISCONNECT THE BATTERY AND WAIT AND THEN EVEN AFTER DOING THIS IT MIGHT NOT START. AND THEN JUST DRIVING DOWN THE ROAD IT WILL DING AND FLASH RAID SHUTS OFF SAYS "LOCKED" WHAT WHAT IS THIS NOW. SO I WILL STOP SHUT OFF WONT START, FINALLY STARTS THEN NONE OF THE GAUGES WORK OR RADIO OR EVEN THE A/C. I HAVE LOST TWO JOBS BECAUSE...

Other 2002 CHEVROLET IMPALA Problem Areas

Electrical System 247 complaints Engine 75 complaints Exterior Lighting 48 complaints Engine And Engine Cooling 45 complaints Exterior Lightingheadlights 38 complaints Steering 37 complaints Air Bags 27 complaints Service Brakes Hydraulic 26 complaints Engine And Engine Coolingcooling System 24 complaints Electrical Systemignitionanti Theftcontrol Module 22 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 20 complaints Unknown Or Other 19 complaints Electronic Stability Control Esc 17 complaints Power Trainautomatic Transmission 16 complaints Air Bagsfrontal 15 complaints Electrical Systemignition 14 complaints Fuelpropulsion System 14 complaints Power Train 14 complaints Traction Control System 14 complaints Exterior Lightingturn Signal 13 complaints Engine And Engine Coolingengine 11 complaints Exterior Lightingheadlightshighlow Beam Dimmer Switch 11 complaints Service Brakes 11 complaints Steeringcolumn 11 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 10 complaints Vehicle Speed Control 10 complaints Electrical Systemignitionswitch 9 complaints Fuel System Gasoline 9 complaints Visibilitywindshield 9 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 8 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 7 complaints Visibilitypower Window Devices And Controls 6 complaints Electrical System Instrument Clusterpanel 5 complaints Electrical Systemwiring 5 complaints Engine And Engine Coolingexhaust System 5 complaints Exterior Lightinghazard Flashing Warning Lightsswitch 5 complaints Exterior Lightingheadlightsswitch 5 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 5 complaints Structurebody 5 complaints Suspension 5 complaints Tires 5 complaints Visibility 5 complaints Electrical Systemhorn 4 complaints Electrical Systemignitionmodule 4 complaints Equipmentelectricalanti Theft Devices 4 complaints Exterior Lightingturn Signalswitch 4 complaints Interior Lighting 4 complaints Seats 4 complaints Seatsfront Assemblyseat Heatercooler 4 complaints Structure 4 complaints Suspensionrear 4 complaints Electrical System12v24v48v Battery 3 complaints Electrical Systemwiringinteriorunder Dash 3 complaints Exterior Lightingheadlightsconcealment Devices 3 complaints Fuel System Gasolinedeliveryfuel Pump 3 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 3 complaints Steeringgear Boxshaft Sector 3 complaints Vehicle Speed Controlcruise Control 3 complaints Visibilitywindshield Wiperwasher 3 complaints Visibilitywindshield Wiperwasherlinkages 3 complaints Visibilitywindshield Wiperwashermotor 3 complaints Visibilitywiper 3 complaints Wheels 3 complaints Air Bagsfrontalsensorcontrol Module 2 complaints Air Bagssidewindow 2 complaints Electrical Systemstarter Assembly 2 complaints Engine And Engine Coolingenginegasoline 2 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Equipment Adaptivemobility 2 complaints Equipmentapplianceair Conditioner 2 complaints Equipmentelectricalradiotape Deckcd Etc 2 complaints Exterior Lightingturn Signalflasher Unit 2 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Seat Belts 2 complaints Steeringgear Box Other Than Rack And Pinion 2 complaints Steeringlinkages 2 complaints Steeringrack And Pinion 2 complaints Suspensionfront 2 complaints Suspensionfrontwheel Bearing 2 complaints Tiressidewall 2 complaints Tirestreadbelt 2 complaints Vehicle Speed Controllinkages 2 complaints Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Child Seat 1 complaint Electrical Systemstarter Assemblyrelay 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightinghazard Flashing Warning Lights 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Fuel System Diesel 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Gasolinefuel Injection Systemfuel Rail 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Otherstoragetank Assemblyfillingcharging 1 complaint Fuel System Otherstoragetank Assemblypressure Relief Devices 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Trainaxle Hubs 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Trainmanual Transmission 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Seat Beltsrearother 1 complaint Seatsfront Assemblypower Adjust 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicfoundation Components 1 complaint Service Brakes Hydraulicfoundation Componentsdrum 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Steeringgear Boxshaft Pitman 1 complaint Steeringlinkagesarmidler And Attachment 1 complaint Steeringlinkagesknucklespindlearm 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodyroof And Pillars 1 complaint Suspensionfronthub 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiresvalve 1 complaint Visibilitydefrosterdefoggerhvac Systemheater Core 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilityglass Siderear 1 complaint Visibilityrearview Mirrorsdevices 1 complaint
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