2002 CHEVROLET IMPALA Steering Problems

37 NHTSA complaints on file

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Steering Issues in the 2002 CHEVROLET IMPALA

37 steering complaints have been filed with NHTSA for the 2002 CHEVROLET IMPALA. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

37
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Steering Complaints

#11173601 |
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL, FUEL, AND POWER STEERING FLUID. IN ADDITION, THE VEHICLE FAILED TO START AND THE ENGINE, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
#10715594 |
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN TO THE ON POSITION AND THE STEERING WHEEL DID NOT LOCK WHILE THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
#10653411 |
MASS AIR FLOW SENSOR MAF MALFUNCTION IF CORRODED OR DIRTY WILL CAUSE THE ENGINE TO STALL. ENGINE STALLING CAUSES LOSS OF POWER STEERING AND LOSS OF BRAKES. DISASTEROUS AT FREEWAY SPEEDS, INTERSECTIONS, OR IN ANY SITUATION REQUIRING STEERING OR BRAKING. THIS CAR MAF FAILED GOING DOWN A STEEP MOUNTAIN ROAD, THE DRIVER WAS ABLE TO STOP THE VEHICLE USING MANUAL BRAKE AND HAD IT TOWED TO THE DEALER FOR REPAIR. *TR
#10644459 |
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE POWER STEERING FAILED. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
#10607310 | Crash
THIS CAR WAS ONE-OWNER AND VERY WELL TAKEN CARE OF AND SERVICED ROUTINELY. I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY CAR JUST LOST POWER. I HAD NO CONTROL OF THE CAR. IT SLAMMED INTO THE CONCRETE MEDIUM WALL ON DRIVERS SIDE, THEN SPUN AROUND AND LODGED UNDERNEATH THE TRAILER OF A SEMI-TRACTOR. THE SEMI HIT THE BRAKES AND IT PROJECTED ME BACK ACROSS UPON THE TOP OF THE CONCRETE MEDIUM WHERE MY CAR JUST RODE TO A STOP. THE AIR BAGS DID NOT DEPLOY. MY BEAUTIFUL CAR WAS TOTALED BUT, BY THE GRACE OF GOD AND SEAT BELTS I AM ALIVE. I HAVE A CONCUSSION, SPRAINED ANKLE, CUTS, AND BRUISES, BUT I AM HERE TO TELL ABOUT IT. HOPEFULLY, THE NHTSA WILL INVESTIGATE AND SAVE SOMEONE ELSE FROM INJURY OR DEATH. MY CAR IS AVAILABLE TO INSPECT. *TR
#10552694 |
PROBLEM WITH STARTING HAS PROGRESS TO A PROBLEM WITH THE CAR SHUTTING OFF DURING OPERATION. SEVERAL TIMES NOW THE CAR HAS SHUT DOWN WITH NO WARNING AND AT DIFFERENT SPEEDS. THIS CAUSES A LOSS OF CONTROL WITH THE POWER STEERING AND POWER BRAKES. I HAVE BEEN ABLE TO PLACE THE TRANSMISSION IN NEUTRAL AND RESTART THE CAR WHILE MOVING. THE LAST TIME IT HAPPENED, I WAS MAKING A RIGHT TURN AND MERGING INTO THE FLOW OF TRAFFIC. I HAD PRESSURE ON THE STEERING WHEEL WHILE TRYING TO MAKE THE CURVE WHEN I RESTARTED THE CAR. AT THIS POINT, THE POWER STEERING KICKED IN AND I FOUND MYSELF SWERVING FROM THE SUDDEN SNATCH ON THE STEERING. WE WERE LUCKY THAT WE DIDN'T CAUSE AN ACCIDENT. IF MY WIFE HAD BEEN AT THE CONTROLS I KNOW IT WOULD HAVE TURN OUT BAD! I SEE UNLIMITED COMPLAINS AROUND THIS ITEM. DO WE HAVE...
#10462250 |
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, A POPPING NOISE EMITTED INSIDE OF THE VEHICLE WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN INSPECTION. THE TECHNICIAN STATED THAT THE STEERING COLUMN FUNCTIONED AS DESIGNED AND THAT THERE WAS NOT A SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500. THE VIN WAS UNAVAILABLE.
#10449762 |
MY ABS AND SERVICE TRACTION CONTROL LIGHT STAYS ON. WHEN I TURN MY STEERING WHEEL, THERE'S A FUNNY NOISE AND A FEELING LIKE MY BRAKES ARE SCRUBBING. *TR
#10430486 |
PURCHASED VEHICLE THAT WAS FRAUDULENTLY MISREPRESENTED AS A SAFE VEHICLE TO DRIVE ON PUBLIC HIGHWAYS, WHICH TURN OUT TO BE THE OPPOSITE. FEAR, VEHICLE IS UNSAFE TO DRIVE AND COULD RESULT IN A FATALITY. *TR
#10417124 |
I GOT MY CAR ON 03/09/2011. I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THE ISSUES I AM HAVING WITH MY CAR. IT HESITATES TO CRANK, WHEN TURNING I CAN FEEL A POPPING FEELING IN THE STEERING. VERY OFTEN MY SIGNAL LIGHTS DOESN'T COME ON. I DO A LOT OF HIGHWAY DRIVING BACK AND FORTH TO WORK AND THIS IS VERY DANGEROUS. WHEN HITTING MY BREAKS THE CAR SOMETIMES SPEEDS UP BEFORE SLOWING DOWN, WHICH CAN BE VERY DANGEROUS. THERE IS A SHORTAGE IN THE WIRING. THE LOW COOLANT LEVEL LIGHT STAYS ON, EVEN THOUGH THEY CLAIM THEY FIXED SOME SENSOR SWITCH. THEY ALSO SAID THEY FIXED MY CAR FROM LEAKING BRAKE FLUID, BUT THE BRAKES ARE SOUNDING WORST EVERYDAY. I ASKED THEM IF THE BRAKES NEEDED CHANGING AND THEY SAID IT WAS FINE. THE CAR HESITATES WHEN TAKING OFF. I JUST GOT HOME FROM WORK AND NOT EVEN 30...
#10404381 |
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE POWER STEERING WOULD NOT FUNCTION. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE POWER STEERING SHAFT WAS BROKEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
#10368607 |
BROUGHT CAR AND WINDSHIELD WIPERS WERE NOT TIMED CORRECTLY AND I NEEDED A PART CALLED PLAW - THE COMPANY SAID THEY WERE FIXED BUT, NOT 3 MONTHS LATER WHEN HEAVY RAIN CAME MY WINDSHIELD WIPERS ARE ON MY WINDSHIELD STRAIGHT UP AND DOWN RIGHT IN FRONT OF WHAT IS SUPPOSED TO BE MY VISIBLE AREA. IM 5'3 AND I HAVE A SEVEN YEAR OLD CHILD AND I WOULD HATE TO BE ON THE EXPRESSWAY WHEN IT STARTS RAINING AND NOT ABLE TO SEE BECAUSE NO ONE TOOK IT SERIOUSLY.. I DO NOT LOOK FORWARD TO RAINY DAYS ESPECIALLY WHEN I HAVE A NEWER CAR BUT I HAVE TO GET A RIDE OR ON THE BUS WITH MY CHILD......... HELP HELP HELP!!!!!!!!!!!!!!! *TR
#10327222 |
AS I BRAKE MY STEERING WHEEL SHAKES ON MY 2002 CHEVY IMPALA. THIS IS THE SECOND TIME FOR THIS VEHICLE. I HAD IT SERVICED AT AN AUTO REPAIR SHOP IN PLAINVILLE CT. ON OR ABOUT JUNE 20 2009. *TR
#10320724 |
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE TRAVELING APPROXIMATELY 2 MPH THE CONTACT NOTICED A LOUD CLUNKING SOUND COMING FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING JOINT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 37464 AND THE CURRENT MILEAGE WAS 37964.
#10314749 |
THE POWER STEERING WENT COMPLETELY OUT MANY TIMES IN THE PAST 2 YEARS. IT CONTINUES TO GO OUT ALL THE TIME. THE RACK & PINION GEAR, THE PUMP AND THE HOSES WERE REPLACED WITH ORIGINAL DELCO PARTS BUT THIS DID NOT CORRECT THE PROBLEM. THE CHEVROLET DEALER MECHANIC TOLD ME IT WAS CAUSED BY LOW TIRES BUT MY TIRES WERE NOT LOW. I BOUGHT NEW TIRES BUT THE PROBLEM CONTINUES. IT IS HARD TO STEER ON THE STRAIGHT ROAD AND IT GOES OUT ON A TURN AND I CAN'T STEER IT. I HAVE TO HIT MY BRAKES. A LOCAL MECHANIC HAS TRIED TO REPAIR IT ABOUT 5 TIMES AND HE FINALLY GAVE ME MY MONEY BACK AND SAID TO TAKE IT TO THE CHEVROLET DEALER WHICH I DID AS NOTED ABOVE. *TR
#10289629 |
2002 CHEVROLET IMPALA HAS A PROBLEM WITH THE STEERING WHEEL SHAFT. *NJ THE CONSUMER STATED AT 36,000 MILES THE STEERING WHEEL WAS LOOSE AND THE FRONT END OF THE VEHICLE WAS MAKING A LOT OF NOISE. THE DEALER REPLACED THE INTERMEDIATE SHAFT. AT 43,165 MILES, THE PROBLEM RETURNED. THE DEALER ONCE AGAIN REPLACED THE INTERMEDIATE SHAFT.*JB
#10267895 |
WE ARE THE OWNERS OF A 2002 CHEVROLET IMPALA LS. WE PURCHASED THE CAR NEW IN OCTOBER OF 2001. IT HAS BEEN LIGHTLY DRIVEN AND WELL MAINTAINED. IT HAS HAD TWO MAJOR REPAIRS; THE FIRST BEING A RECALL OF THE STEERING SYSTEM, THE SECOND, A FAILURE OF THE CATALYTIC CONVERTER WHICH WAS COVERED UNDER FEDERAL LAW AND REPLACED. TODAY, I FOUND OUT THAT THERE IS A SAFETY RECALL FOR POSSIBLE FIRE FROM DRIPPING OIL. THAT IS THE BASIC HISTORY. FOR ABOUT A YEAR AND A HALF, WE HAVE HAD A FRIGHTENING ISSUE WITH THE CAR. YOU TURN THE KEY AND NOTHING. A LIGHT THAT SAYS "SECURITY" FLASHES THREE TIMES OVER AND OVER AND YOU CANNOT START THE CAR FOR TEN MINUTES. GM'S PASSLOCK SYSTEM, WHICH I BELIEVE MALFUNCTIONS, THINKS THE CAR IS BEING STOLEN. TEN MINUTES LATER, YOU CAN START THE CAR. THE PROBLEM IS EVEN IN THE MANUAL FOR...
#10266128 |
NOT BEEN NOTIFIED BY G.M. ABOUT SAFETY DEFECT, I JUST HAPPEN TO TAKE MY CAR IN THE SHOP AND HAD TO PAY FOR A RECALL ; I HAVE A 2002 IMPALA THE STEERING SHAKES, I FEEL SOMETHING RATTLING AROUND IN THE STEERING. *TR
#10265438 |
2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH JUST TO KEEP THIS TO A MINIMUM! BCM REPLACED TWICE BY DEALER, SECURITY ISSUES WON'T ALLOW CAR TO START FOR 15 MINS. EACH TIME, WHICH IS VERY INCONVENIENT. SOOO MANY PROBLEMS AND COMPLAINTS WITH THESE 'QUALITY' GM VEHICLES, AND YET THEY DO NOTHING TO RESOLVE THEM, EXCEPT HOLD OUT THEIR HANDS WANTING MORE $$$ FROM AMERICAN TAXPAYERS TO KEEP ON MAKING JUNK! AND NOW THE NEWEST OF...
#10248805 |
HAVE A CLUNKING SOUND WITH STEERING. HAVE READ ON THE INTERNET THAT AT TIMES THIS PROBLEM HAS CAUSED A LOCK UP AND COULD NOT STEER THE CAR. I HAVE NOT RECEIVED A RECALL NOTICE ON THIS PROBLEM AND GM KNOWS ABOUT IT. THERE IS A TSB #01023200 ON THE CAR. DON'T KNOW WHAT TO DO THE CAR HAS 38,000 MILES ON IT AND HAS DONE THIS SINCE IT WAS NEW. JIMMI
#10243526 |
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO EXIT HIS VEHICLE, BUT WAS LOCKED INSIDE THE PASSENGER COMPARTMENT. THE RADIO DISPLAYED "LOCKED" AND HE COULD NOT EXIT THE VEHICLE THROUGH THE DOORS NOR THE WINDOWS BECAUSE THE ELECTRICAL SYSTEM FAILED. THE REPRESENTATIVE AT THE DEALER STATED THAT HE OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE AND HAD EXPERIENCED THE SAME FAILURES. THE DEALER DIAGNOSED THE VEHICLE WITH AN ELECTRICAL SYSTEM DEFECT AND REPAIRED IT AT THE ESTIMATED COST OF OVER $1,400. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY REPLACED THE KEY SWITCH AT THE COST OF $492.13 THE FAILURE MILEAGE WAS 32,301 AND CURRENT MILEAGE WAS 32,328. UPDATED 020209 *BF THE WINDOWS WOULD NOT ROLL DOWN. UPDATED 02/03/09. *JB SEVERAL COMPONENTS WITHIN THE ELECTRICAL SYSTEM WERE REPLACED AND THE SECURITY LIGHT ILLUMINATED TWICE. UPDATED 02/20/09. *JB THE CONSUMER WAS INFORMED...
#10242790 |
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. TO KEEP THE VEHICLE IN STRAIGHT LINE, THE DRIVER MUST MOVE THE STEERING WHEEL FURTHER OUT. DEPENDING ON WHAT SIDE THE STEERING WHEEL IS TURNED, THERE IS SOME SLACK IN THE WHEEL AND NOISES ARE MADE. THE FAILURE WAS REPAIRED UNDER WARRANTY AFTER THE FIRST INCIDENT AND THE DEALER INSTALLED A SHORT STEERING SHAFT. THIS REPAIR CORRECTED THE FAILURE FOR FOUR YEARS. WHEN THE FAILURE RECURRED, THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY REFUSED TO REPAIR IT UNDER THE WARRANTY SINCE IT EXCEEDED THE MILEAGE. THE CONTACT BELIEVES THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED FOR FREE BECAUSE IT SEEMS TO BE A MANUFACTURER DEFECT. HE PAID FOR THE DEALER TO INSTALL A NEW SHORT STEERING SHAFT ON THE VEHICLE. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB
#10223156 |
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE STEERING MAKES A CLUNKING NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE DIAGNOSIS WAS THAT THE STEERING COLUMN ROD NEEDED TO BE REPLACED. ON APRIL 2, 2008, THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION PRIOR TO A ROAD TRIP. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE STEERING COLUMN ROD WAS GOING TO NEED REPLACING AGAIN SOON. HE BELIEVES THAT THIS IS A MANUFACTURER DEFECT, IN WHICH THEY SHOULD REPAIR. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 59,926. UPDATED 04/22/08. *LJ THE STEERING SHAFT WAS LUBRICATED. UPDATED
#10220600 |
2002 CHEVROLET IMPALA WITH A STEERING PROBLEM. CONSUMER STATES THAT THE INTERMEDIATE STEERING SHAFT WAS REPLACED. THE PROBLEM OCCURRED AGAIN AFTER 20,000 MILES. CONSUMER STATES THAT THE INTERMEDIATE STEERING SHAFT HAS BEEN REPLACED TWICE. *KB
#10173778 |
I HAVE A PROBLEM WITH MY 2002 CHEVY IMPALA. WHEN YOU TURN THE STEERING WHEEL LEFT OR RIGHT, THERE ARE CLUNKING NOISES COMING FROM THE STEERING COLUMN. THE SHARPER THE TURN, THE WORSE THE PROBLEM IS. I ALSO HEAR AN INTERMITTENT WHIRRING NOISE WHEN I MAKE TURNS (THE SOUND IS LIKE WHEN YOU WEAR A NYLON COAT, AND YOUR SLEEVES RUB AGAINST THE BODY OF THE COAT). IT IS A CONSTANT PROBLEM, AND I AM NOW AFRAID TO DRIVE THE CAR BECAUSE I'M AFRAID THAT I WILL LOOSING STEERING CONTROL. I MADE THE MISTAKE OF LOOKING AT THE COMPLAINTS ON THIS WEBSITE, AND I HAVE FOUND 17 OTHER COMPLAINTS OF THIS EXACT ISSUE WITH 2002 CHEVY IMPALA VEHICLES. NOW I AM REALLY AFRAID TO DRIVE THE CAR. I AM PLANNING ON GETTING THE FIRST AVAILABLE APPOINTMENT WITH THE DEALER TO SEE IF THEY CAN RESOLVE THE ISSUE. I WILL HAVE...
#10170824 |
A STATE INSPECTION @30,000 MILES REVEALED A BAD UPPER CONTROL ARM, LEFT AND RIGHT INNER TIE ROD ENDS AND BOTH MOTOR MOUNTS. MY MECHANIC FEELS AS THOUGH THESE PART FAILURES ARE VERY PREMATURE AND WERE CAUSED BY A VERY LOOSE STEERING RACK . HE TOLD ME THAT I SHOULD CONTACT SOMEONE TO SEE IF THERE IS A REPAIR BULLETIN FOR THIS PROBLEM. I DON'T THINK A CAR SHOULD NEED THAT KIND OF FRONT END WORK A 30,000 MILES . I'M ALSO CONCERNED THAT MY WIFE ,WHO DRIVES THE CAR ON A DAILY BASIS, IS AT RISK WHILE DRIVING HERSELF AND OUR 2 KIDS TO AND FROM THEIR DAILY ROUTINES. PLEASE LET ME KNOW IF ANYTHING CAN BE DONE TO CORRECT THIS PROBLEM AS SOON AS POSSIBLE!! THANK YOU!! *NM
#10153470 |
NOTICEABLE LOOSENESS AND "CLUNK" IN STEERING WHEN TURNING AND/OR ACCELERATING FROM A STOP OR AT LOW SPEED. CAR HAD NEARLY 50,000 MILES. HOW MUCH LONGER BEFORE A LOSS OF STEERING COULD OCCUR? *NM
#10143706 |
1. LOW COOLANT LIGHT WAS CONTINUALLY ON, AND IT DID REQUIRE COOLANT AT THE TIME, BUT THERE WAS NO INDICATION WHAT WAS HAPPENING TO THE COOLANT - AFTER 2 WEEKS OF SMELLING ANTIFREEZE WITHIN THE VEHICLE, IT WAS THEN DISCOVERED THAT THE COOLANT WAS LEAKING AROUND THE LOWER INTAKE MANIFOLD GASKET NEAR THE BOLTS AND THEN THIS LED TO THE REPLACEMENT OF THE GASKET ITSELF..IT TOOK 8.5 HOURS OF LABOR AND THE COST OF THE NEW GASKET TO CORRECT THE PROBLEM. 2. THERE IS A LOUD CLUNKING NOISE IN THE FRONT END OF THE VEHICLE WHEN TURNING THE VEHICLE AT SLOW SPEEDS...APPARENTLY IT IS THE INTERMEDIATE STEERING SHAFT AND HAS BEEN IDENTIFIED BY THE CHEVROLET DEALER BUT WILL NOT FIX THE PROBLEM FOR US...THEY SAY THAT THERE IS NO RECALL FOR THIS PROBLEM, BUT ADMIT THAT THEY HAVE NUMEROUS COMPLAINTS ABOUT THIS AND THAT THEY HAVE TRIED TO GET CHEVROLET...
#10128686 |
ITERMEADIATE STERRING SHAFT HAD TO BE REPLACED, COST $400.
#10114837 |
STEERING CLUNKS WHEN TURNING OR TOUCHING THE BRAKES OR LETTING OF THE BRAKES AND EXCELLERATING. I AM AFRAID OF A SAFETY PROBLEM WITH THIS.
#10091431 |
AFTER GOING OVER A BUMP, THE VEHICLE VIBRATED. THE DEALER STATED THAT THE STEERING GEAR SHAFT WAS DEFECTIVE. *JB
#10088082 |
CLICKING OR CLUNKING SOUND IN THE FRONT END WHEN YOU TURN TO GO AROUND A CORNER. IT SOUNDS LIKE SOMETHING IS LOOSE. I HAVE CALLED THE DEALER ABOUT THE PROBLEM. THEY WERE VERY MUCH AWARE OF IT. THEY HAVE HAD TO REPLACE THE FAULTY PARTS QUITE OFTEN. MY PROBLEM IS THAT I AM OVER MY WARRANTY IN MILES. THIS IS ALSO NOT JUST A PROBLEM ON THE 2002 MODELS. IT HAS BEEN A PROBLEM BEFORE. BECAUSE THIS HAS BEEN AND ON GOING PROBLEM I FEEL ALL VEHICLES WITH THIS PROBLEM SHOULD BE RECALLED. THANK YOU FOR YOUR TIME. *JB
#10054130 |
WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT, THE STEERING WHEEL MADE A KNOCKING SOUND. THE CONSUMER BELIEVED IT WAS THE INTERMEDIATE SHAFT. PLEASE DESCRIBE FURTHER. *JB THE STEERING FELT LOOSE AS IF IT SHOULD HAVE BEEN TIGHTER. *JB
#10047236 |
THE STEERING ON MY 2002 CHEVROLET IMPALA LS HAS BEEN GIVING ME PROBLEMS SINCE I FIRST PURCHASED IT IN NOVEMBER OF 2002 WITH 5,000 MILES ON IT. IT FEELS LIKE SOMETHING IS LOOSE IN THE FRONT END AND THE STEERING IS TERRIBLE. I HAVE HAD THE VEHICLE AT THE DEALER AT LEAST THREE TIMES IN THE PAST YEAR FOR THE PROBLEM AND IT HAS YET TO BE RESOLVED. I AM VERY CONCERNED THAT WHATEVER IS LOOSE OR DEFECTIVE IN THE FRONT END IS GOING TO CAUSE ME TO LOSE CONTROL OF THE VEHICLE ON THE FREEWAY AT SOME POINT. MY VEHICLE ONLY HAS 29,000 MILES AND IT SHOULD NOT BE HAVING THESE PROBLEMS. *LA
#10042833 |
WHILE DRIVING, THE STEERING PRODUCED A LOUD KNOCKING NOISE. *AK THE STEERING SHAFT FAILED. CONSUMER HAS OWNED GM VEHICLES ALL HIS LIFE AND NEVER EXPERIENCED STEERING FAILURE, EVEN AT 54,000 MILES. HE BELIEVED THE STEERING SHOULD BE RECALLED. *PH *JB
#10018535 |
I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORRIBLE AND GRINDING AND THE CAR FEELS LIKE IT HAS NO GET UP AND GO POWER. I TOOK MY CAR TO BRAKE CHECK AFTER LEAVING BECAUSE WHEN THE DEALER DID THE OVERALL CHECK OF MY CAR THEY SAID I NEEDED A FRONT BRAKE JOB. AND THEY WANTED TO...
#8022860 |
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THEY WILL HAVE ERRATIC STEERING CONTROL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED TS

Other 2002 CHEVROLET IMPALA Problem Areas

Electrical System 247 complaints Engine 75 complaints Exterior Lighting 48 complaints Engine And Engine Cooling 45 complaints Exterior Lightingheadlights 38 complaints Air Bags 27 complaints Service Brakes Hydraulic 26 complaints Engine And Engine Coolingcooling System 24 complaints Electrical Systemignitionanti Theftcontrol Module 22 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 20 complaints Unknown Or Other 19 complaints Electronic Stability Control Esc 17 complaints Power Trainautomatic Transmission 16 complaints Air Bagsfrontal 15 complaints Electrical Systemignition 14 complaints Fuelpropulsion System 14 complaints Power Train 14 complaints Traction Control System 14 complaints Exterior Lightingturn Signal 13 complaints Equipment 12 complaints Engine And Engine Coolingengine 11 complaints Exterior Lightingheadlightshighlow Beam Dimmer Switch 11 complaints Service Brakes 11 complaints Steeringcolumn 11 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 10 complaints Vehicle Speed Control 10 complaints Electrical Systemignitionswitch 9 complaints Fuel System Gasoline 9 complaints Visibilitywindshield 9 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 8 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 7 complaints Visibilitypower Window Devices And Controls 6 complaints Electrical System Instrument Clusterpanel 5 complaints Electrical Systemwiring 5 complaints Engine And Engine Coolingexhaust System 5 complaints Exterior Lightinghazard Flashing Warning Lightsswitch 5 complaints Exterior Lightingheadlightsswitch 5 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 5 complaints Structurebody 5 complaints Suspension 5 complaints Tires 5 complaints Visibility 5 complaints Electrical Systemhorn 4 complaints Electrical Systemignitionmodule 4 complaints Equipmentelectricalanti Theft Devices 4 complaints Exterior Lightingturn Signalswitch 4 complaints Interior Lighting 4 complaints Seats 4 complaints Seatsfront Assemblyseat Heatercooler 4 complaints Structure 4 complaints Suspensionrear 4 complaints Electrical System12v24v48v Battery 3 complaints Electrical Systemwiringinteriorunder Dash 3 complaints Exterior Lightingheadlightsconcealment Devices 3 complaints Fuel System Gasolinedeliveryfuel Pump 3 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 3 complaints Steeringgear Boxshaft Sector 3 complaints Vehicle Speed Controlcruise Control 3 complaints Visibilitywindshield Wiperwasher 3 complaints Visibilitywindshield Wiperwasherlinkages 3 complaints Visibilitywindshield Wiperwashermotor 3 complaints Visibilitywiper 3 complaints Wheels 3 complaints Air Bagsfrontalsensorcontrol Module 2 complaints Air Bagssidewindow 2 complaints Electrical Systemstarter Assembly 2 complaints Engine And Engine Coolingenginegasoline 2 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Equipment Adaptivemobility 2 complaints Equipmentapplianceair Conditioner 2 complaints Equipmentelectricalradiotape Deckcd Etc 2 complaints Exterior Lightingturn Signalflasher Unit 2 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Seat Belts 2 complaints Steeringgear Box Other Than Rack And Pinion 2 complaints Steeringlinkages 2 complaints Steeringrack And Pinion 2 complaints Suspensionfront 2 complaints Suspensionfrontwheel Bearing 2 complaints Tiressidewall 2 complaints Tirestreadbelt 2 complaints Vehicle Speed Controllinkages 2 complaints Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Child Seat 1 complaint Electrical Systemstarter Assemblyrelay 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightinghazard Flashing Warning Lights 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Fuel System Diesel 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Gasolinefuel Injection Systemfuel Rail 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Otherstoragetank Assemblyfillingcharging 1 complaint Fuel System Otherstoragetank Assemblypressure Relief Devices 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Trainaxle Hubs 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Trainmanual Transmission 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Seat Beltsrearother 1 complaint Seatsfront Assemblypower Adjust 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicfoundation Components 1 complaint Service Brakes Hydraulicfoundation Componentsdrum 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Steeringgear Boxshaft Pitman 1 complaint Steeringlinkagesarmidler And Attachment 1 complaint Steeringlinkagesknucklespindlearm 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodyroof And Pillars 1 complaint Suspensionfronthub 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiresvalve 1 complaint Visibilitydefrosterdefoggerhvac Systemheater Core 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilityglass Siderear 1 complaint Visibilityrearview Mirrorsdevices 1 complaint
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