NHTSA Complaint #10314749 — 2002 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	10314749
Vehicle	2002 CHEVROLET IMPALA
Component	STEERING
Date of Incident	March 1, 2008
Date Filed	February 27, 2010
Mileage	55,985 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE POWER STEERING WENT COMPLETELY OUT MANY TIMES IN THE PAST 2 YEARS. IT CONTINUES TO GO OUT ALL THE TIME. THE RACK & PINION GEAR, THE PUMP AND THE HOSES WERE REPLACED WITH ORIGINAL DELCO PARTS BUT THIS DID NOT CORRECT THE PROBLEM. THE CHEVROLET DEALER MECHANIC TOLD ME IT WAS CAUSED BY LOW TIRES BUT MY TIRES WERE NOT LOW. I BOUGHT NEW TIRES BUT THE PROBLEM CONTINUES. IT IS HARD TO STEER ON THE STRAIGHT ROAD AND IT GOES OUT ON A TURN AND I CAN'T STEER IT. I HAVE TO HIT MY BRAKES. A LOCAL MECHANIC HAS TRIED TO REPAIR IT ABOUT 5 TIMES AND HE FINALLY GAVE ME MY MONEY BACK AND SAID TO TAKE IT TO THE CHEVROLET DEALER WHICH I DID AS NOTED ABOVE. *TR

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