NHTSA Complaint #10223156 — 2002 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	10223156
Vehicle	2002 CHEVROLET IMPALA
Component	STEERING
Date of Incident	July 15, 2007
Date Filed	April 2, 2008
Mileage	59,926 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE STEERING MAKES A CLUNKING NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE DIAGNOSIS WAS THAT THE STEERING COLUMN ROD NEEDED TO BE REPLACED. ON APRIL 2, 2008, THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION PRIOR TO A ROAD TRIP. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE STEERING COLUMN ROD WAS GOING TO NEED REPLACING AGAIN SOON. HE BELIEVES THAT THIS IS A MANUFACTURER DEFECT, IN WHICH THEY SHOULD REPAIR. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 59,926. UPDATED 04/22/08. *LJ THE STEERING SHAFT WAS LUBRICATED. UPDATED

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