NHTSA Complaint #10551362 — 2002 CHEVROLET IMPALA

PASSLOCK SYSTEM WOULD DISABLE THE CAR FROM STARTING DOZENS OF TIMES FOR MONTHS. I WOULD GET STUCK ANYWHERE WITHOUT WARNING FOR HALF AN HOUR OR MORE WITH MY CHILDREN. IT WAS TAKEN IN FOR A COOLANT LEAK ISSUE. THE DEXCOOL ( A HORRIBLE PRODUCT WITH LAWSUITS DUE TO ENGINE DAMAGE) HAD EATEN THE HOSES AND WAS SPRAYING AROUND THE ENGINE. IT CREATED A SLUDGE THAT THANKFULLY DID NOT DESTROY MY RADIATOR. THE CAR FINALLY OUTRIGHT FAILED BECAUSE OF THE SECURITY SYSTEM. THE PASSLOCK SYSTEM IS A KNOWN ISSUE WITH GM. I HAVE READ ENDLESS COMPLAINTS ABOUT THIS PROBLEM. THERE WAS NOTHING WRONG WITH THE CAR, BUT THE SYSTEM WOULD NOT READ THE KEY. IT WAS IN THE SHOP FOR WEEKS. HAD TO GET NEW BCM AND HAVE THE SYSTEM REPROGRAMMED. MY CAR ONLY HAS 37,000 MILES AND FOR IT TO FAIL AND NEED SUCH EXPENSIVE REPAIRS FOR A FAULTY SYSTEM WITH NOTHING WRONG WITH THE MECHANICS OF THE CAR IS UNREAL. ANOTHER KNOWN ISSUE IS WITH THE SIGNALS GOING OUT WITHOUT WARNING. I NEVER KNOW IF THE TURN SIGNALS WILL WORK AND THIS IS VERY DANGEROUS. I AM FEARFUL THAT OTHER ISSUES WITH THE ELECTRICAL SYSTEM MIGHT HAPPEN. BUT KNOWING THAT THE BCM MIGHT FAIL AGAIN IN ANOTHER YEAR OR SO IS THE BIGGEST RUB. HOW MANY TIMES DO PEOPLE HAVE TO REPROGRAM THEIR CAR AND REPLACE PARTS ON A FAULTY PASSLOCK SYSTEM THAT WILL FAIL AGAIN? *TR