2002 CHEVROLET IMPALA Electrical System Problems
247 NHTSA complaints on file
All Electrical System Complaints — Page 5
HAVING PROBLEMS WITH PASSLOCK SECURITY SYSTEM IT HAS LOCKED AND WILL NOT LET ME START MY CAR. *TR
THIS IS A PASS-LOCK PROBLEM. RANDOMLY THE PASS-LOCK SYSTEM ON THE 2002 CHEVY IMPALA I OWN WILL NOT ALLOW THE CAR TO START. I WAIT 15 MINUTES AND THE CAR STARTS. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE CHEVY IMPALA AND IT CAUSES ME LOTS OF PROBLEMS. I AM LATE FOR WORK, LATE PICKING UP PEOPLE, SOMETIMES IT HAPPENS WHEN I RUN ERRANDS SO I HAVE TO SIT IN THE PARKING LOT AND WAIT FOR IT TO RESET. A HUGE WASTE OF MY TIME. THE REASON WHY I AM WRITING TODAY IS THAT IT JUST HAPPENED THIS MORNING AND I HAVE FINALLY REACHED THE END OF MY ROPE. *TR
THERE WERE NO EVENTS THAT LEAD TO THIS FAILURE. WITH ALL FUSES OPERATIONAL, I DO NOT HAVE ANY DASHLIGHTS ILLUMINATED AT NIGHT. I HAVE TO USE MY CELL PHONE LIGHT TO PLACE OVER MY SPEEDOMETER CLUSTER PANEL TO VIEW MY SPEED, GAS LEVELS AND ANY WARNING LIGHTS. THIS HAS BEEN ONGOING FOR A LITTLE OVER A YEAR. WHEN MY DAYTIME RUNNING LIGHTS ARE ON, THEY BLINK CONSTANTLY AND OTHER DRIVERS THINK I AM EXPERIENCING AN EMERGENCY. IF I USE MY INTERIOR LIGHTS, THEY FLASH LIKE I AM TRYING TO SIGNAL FOR HELP. SAME IF I OPEN THE VISOR TO USE THE LIGHTED MIRROR. I HAVE NOT HAD THIS REPAIRED SINCE GM WILL NOT GUARANTEE A RESOLUTION WITH A REPAIR. I CANNOT AFFORD TO KEEP GIVING MONEY TO GM DEALERSHIPS WITHOUT A REPAIR. THIS IS VERY DANGEROUS FOR ME AT NIGHT, I CANNOT USE MY CRUISE CONTROL EVERYWHERE. MY TRACTION CONTROL...
APPROXIMATELY 60K MILES, PASS LOCK LIGHT CAME ON. DEALER SAID IT WAS COMMON IN IMPALAS, WOULD COST $1500, NEEDED TO REPLACE COMPUTER MODULE WHICH RUNS THE ENTIRE VEHICLE. STARTED HAVING STARTING ISSUES, AIR BAG MALFUNCTIONS, POWER DOOR LOCKS NOT WORKING, WIPER & WINDOW MALFUNCTIONS, TRUNK OPENING ON ITS OWN, ETC. TOOK TO MECHANIC, SAID SAME AS DEALER, HAS SEEN A NUMBER OF IMPALAS WITH SIMILAR PROBLEM. CAR RANDOMLY DOES NOT START, AIRBAG MALFUNCTION, AND DOORS NOT WORKING. *TR
TRIED TO START MY CAR AND I THOUGHT SOMEONE WAS AFTER ME. WHEN I GOT IN THE CAR TO START IT, IT WOULDN'T START. LUCKILY NO ONE WAS THERE. MECHANIC SAID THAT THE TUMBLER IN THE KEY SYSTEM IS BAD AND THAT THIS IS A VERY COMMON PROBLEM FOR IMPALAS. *TR
WHEN DRIVING AT NIGHT AND USING THE "HIGH BEAMS," THEY GO OUT AFTER AWHILE. NEARLY CRASHED UNTIL I COULD SLOW DOWN ENOUGH TO SAFELY STOP! BY MOVING HIGH/LOW BEAM LEVER, I WAS ABLE TO GET HEADLIGHTS TO COME BACK ON IN THE LOW BEAM POSITION. IN CHECKING NHTSA WEB SITE, FOUND THIS IS A PROBLEM GENERAL MOTORS IS AWARE OF BUT EXPECTS OWNERS TO PAY FOR REPAIR OF POORLY DESIGNED PART. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO EXIT HIS VEHICLE, BUT WAS LOCKED INSIDE THE PASSENGER COMPARTMENT. THE RADIO DISPLAYED "LOCKED" AND HE COULD NOT EXIT THE VEHICLE THROUGH THE DOORS NOR THE WINDOWS BECAUSE THE ELECTRICAL SYSTEM FAILED. THE REPRESENTATIVE AT THE DEALER STATED THAT HE OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE AND HAD EXPERIENCED THE SAME FAILURES. THE DEALER DIAGNOSED THE VEHICLE WITH AN ELECTRICAL SYSTEM DEFECT AND REPAIRED IT AT THE ESTIMATED COST OF OVER $1,400. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY REPLACED THE KEY SWITCH AT THE COST OF $492.13 THE FAILURE MILEAGE WAS 32,301 AND CURRENT MILEAGE WAS 32,328. UPDATED 020209 *BF THE WINDOWS WOULD NOT ROLL DOWN. UPDATED 02/03/09. *JB SEVERAL COMPONENTS WITHIN THE ELECTRICAL SYSTEM WERE REPLACED AND THE SECURITY LIGHT ILLUMINATED TWICE. UPDATED 02/20/09. *JB THE CONSUMER WAS INFORMED...
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AT LEAST ONCE A WEEK, WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, THE SECURITY LIGHT ILLUMINATES ON THE INSTRUMENT PANEL AND THE VEHICLE WILL NOT START. THE VEHICLE LOSES TOTAL POWER. SHE HAS TO DISCONNECT THE POSITIVE BATTERY CABLE AND THEN RECONNECT THE CABLE. AFTER SHE WAITS FOR IT RECHARGE ITSELF, THE VEHICLE WILL START IMMEDIATELY OR TWO HOURS LATER. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AT THE COST OF $445. THE FAILURE MILEAGE WAS 133,000. *UPDATED 10/20/08 *BF UPDATED 10/21/08. *JB
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTS TO START HIS VEHICLE WHILE THE SECURITY LIGHT IS ILLUMINATED, THE VEHICLE WILL NOT START. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT HAS NOTICED THE FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 45,000.
THE PASSLOCK SEEMS TO BE FAILING ON MY 2002 CHEVY IMPALA..74,000 MILES. WHEN I ATTEMPT TO START IT, NOTHING HAPPENS, AND I HAVE TO WAIT 10-20 MINUTES BEFORE I CAN START IT AGAIN. THIS HAS HAPPENED 3 TIMES SINCE MARCH 2008. *TR
ON MANY OCCASIONS, CAR WILL NOT START AFTER SITTING FOR SEVERAL MINUTES. THIS HAS HAPPENED SINCE NEW AND IT HAS BEEN IN THE SHOP MANY TIMES TO BE FIXED. LOTS OF MONEY SPENT AND NO RESOLUTION. LEAVES MY ELDERLY PARENTS STRANDED AND COULD RESULT IN MAJOR ISSUE IF IN THE WRONG PLACE. SOMEONE NEEDS TO ADDRESS THIS ISSUE - GM IS NOT!!! *TR
CAR WOULD NOT START CHANGED PASSLOCK AND STILL WILL NOT START. SECURITY LIGHT IS ON, RADIO IS LOCKED AND THE CHEVY DEALERSHIP DOES NOT KNOW WHAT IS WRONG WITH IT, THEY ARE GUESSING THAT IS THE BCM AND THE SDM BUT THEY CANNOT PROMISE THAT IT WILL WORK. *TR
2002 CHEVROLET IMPALA LS - SECURITY/PASSLOCK SYSTEM PROBLEM - SUMMER 2007 - TOOK IN TO CHEVROLET DEALER (SINCE OUT OF BUSINESS - PALM BAY CHEVROLET IN FLORIDA) BECAUSE SECURITY LIGHT WOULD COME ON AT TIMES, EVENTUALLY DISABLING CAR FOR SHORT PERIODS OF TIME. FIRST REPAIR, BCM REPLACED - SAME ISSUE TWO MONTHS LATER - IGNITION CYLINDER REPLACED - TWO MONTHS LATER, SECURITY LIGHT WOULD COME ON AGAIN. DEALERSHIP OUT OF BUSINESS THAT DID TWO ORIGINAL REPAIRS FOR 1200.00 - TODAY, SECURITY LIGHT WAS FLASHING AND CAR WOULD NOT START. LOOKING ONLINE, THIS IS A VERY COMMON ISSUE WITH IMPALAS FROM 2000 - 2005 - WHY IS THERE NO RECALL? *TR
INITIALLY STARTED WITH THE ENGINE NOT TURNING OVER. FULL BATTERY POWER, PUT CAR IN N TO START, NOTHING. PUT CAR IN EMERGENCY PARK TO START AND IT DID. THIS HAPPENED REPEATEDLY, WITH NO WARNING. NOW THE CAR STARTS EVERY TIME. THE PROBLEM NOW IS INTERIOR/EXTERIOR LIGHTS FLASH LIKE STROBE LIGHTS EVERY TIME I START MY CAR TILL THE TIME I TURN IT OFF, SO I CAN'T DRIVE AT NIGHT. THE "SECURITY" LIGHT PASS LOCK ISSUE INTERFERES WITH THE A/C COMPRESSOR AND WILL BLOW HOT AIR. A CONSTANT CLICKING FROM THE RELAYS IN THE PASSENGER SIDE FUSE BOX. WHY IS IT MANY GM DEALERSHIPS ACROSS THE COUNTRY CANNOT DIAGNOSE THIS WHEN CONSUMERS HAVE BROUGHT IN THE VEHICLE FOR ASSESSMENT. CHECK OUT THE WEBSITE OF CARCOMPLAINTS.COM FOR MORE OF THE SAME ISSUE. FELLOW IMPALA OWNERS; LETS FILE CLASS ACTION LAW SUIT AGAIN GM TO GET THIS RESOLVED. BUT SADLY IT WILL TAKE...
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA LS. WHILE WAITING IN A LINE, THE CONTACT TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY FOUND NO FAILURES. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO THE PASS LOCK. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
AT RANDOM TIMES, THE CAR WILL NOT START WHEN THE IGNITION IS TURNED. THERE IS NO RESPONSE FROM MOTOR AT ALL. THE SECURITY LIGHT WILL FLASH ON THE INFORMATION CENTER DISPLAY WHEN THIS HAPPENS. AFTER WAITING 10-20 MINUTES THE CAR WILL START. THE FIRST INCIDENT OCCURRED ABOUT 1 YEAR AGO AND HAS BEEN OCCURRING AT RANDOM TIMES EVER SINCE. VEHICLE WAS TAKEN TO A GM DEALER SERVICE DEPARTMENT AFTER THE FIRST TIME IT OCCURRED AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. SINCE THEN I HAVE NOTICED THAT THE FAN FOR THE HVAC SYSTEM WILL NOT WORK AT TIMES AND THE SECURITY LIGHT AND OTHER LIGHTS WILL APPEAR ON THE INFORMATION CENTER DISPLAY AT RANDOM TIMES. *TR
I OWN A 2002 CHEVY IMPALA. ON 5/20/05 THE SECURITY LIGHT STARTED COMING ON AND WOULD REMAIN ON. THE SECURITY LIGHT CONTINUED TO COME ON AND NOW THE CAR WOULD NOT START. IT WOULD TAKE 10-30MINUTES BEFORE I COULD START THE CAR. I TOOK THE CAR TO A DEALERSHIP AND THEY REPLACED THE IGNITION CYLINDER. ON 6/15/05 THE SAME EXACT PROBLEM STARTED UP AGAIN. THIS TIME THE DEALERSHIP INSTALLED A NEW STARTER. ON 7/16/05 SAME PROBLEM AROSE AGAIN WITH SECURITY LIGHT. A DIAGNOSTIC WAS DONE AND CODES CAME UP FROM A NOTICE FROM GM (8/04). THE CODE #'S WERE B2958 AND B2960. THE CODE SAID TO REPAIR POOR TERMINAL CONNECTIONS AT BODY CONTROL MODULE. THE SECURITY LIGHT CONTINUES TO COME ON AND CAR DOES NOT START. THIS CONTINUES ON/OFF FROM 9/11/05-11/28/05. ON 11/28/05 THE IGNITION LOCK/SENSOR IS REPLACED AND THE PCM IS REPROGRAMMED. AND I AM GIVEN A NEW KEY....
WHEN THE CAR STARTS, SECURITY LIGHT APPEARS ON DASH, A/C MALFUNCTIONS, TRUNK OPENS AUTOMATICALLY, RADIO DISPLAYS "LOCKED OUT" MESSAGE, LIGHTS FLICKER OFF AND ON, QUICK CLICKING SOUND ON PASSENGER SIDE OF DASHBOARD. THE CAR HAS A 50/50 CHANCE OF STARTING. *TR
20002 CHEVROLET IMPALA, FREQUENTLY DOES NOT START ABOUT ONE IN EVERY TEN TRIES. I HAVE TAKEN IT TO TWO DIFFERENT MECHANICS ONE SAID COULD FIND NOTHING THE SECOND TIME I LEFT IT AT THE GARAGE FOR A WEEK AND A HALF BEFORE IT WOULDN'T START FOR THE MECHANIC. HE CHECKED THE CODES AND THEY SAID IT NEED A NEW IGNITION SWITCH. I AM RELUCTANT TO INSTALL A NEW SWITCH BECAUSE OF ALL OF THE COMPLAINTS WITH THIS YEAR AND MODEL CAR AND IN MANY CASES A NEW SWITCH AND COMPUTER DID NOT CORRECT THE PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE DEALER CHANGED THE BCM MODULE; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER THEN REPLACED THE BCM MODULE AGAIN. APPROXIMATELY SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. AS A RESULT, THE POWER WINDOWS WERE INOPERABLE. THE MECHANIC STATED THAT AN ELECTRICAL SHORT CAUSED THE FAILURE. THEY REPLACED THE WIRES HOWEVER APPROXIMATELY ONE MONTH LATER THE FAILURE OCCURRED AGAIN. AS OF APRIL 14, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 121,000.
THE AIR BAG LIGHT BEGAN ILLUMINATING WITH THE RADIO LOCKING OUT ON OUR 2002 IMPALA AT 15,630 MILES. LOVE CHEVY HUMMER RESET THE COMPUTER. LATER THE SAME PROBLEM RECURRED. AT 16,009 MILES LOVE CHEVY HUMMER REPLACED THE INFLATABLE RESTRAINT SENSING AND DIAGNOSTIC MODULE. LATER, THE SAME PROBLEMS RECURRED MANY TIMES BUT, WE FOUND THAT WE COULD RESET THE COMPUTER BY SHUTTING THE CAR OFF, OPENING AND CLOSING THE DOOR AND RESTARTING THE CAR. AT 23720 MILE THE CAR WAS TAKEN BACK TO TUSCALOOSA CHEVROLET. THE COMPUTER INDICATED THE PROBLEM WAS THE BODY CONTROL MODULE. IT WAS REPROGRAMMED. SEVERAL WEEKS LATER THE SAME PROBLEMS RECURRED OVER AND OVER. WE TOOK THE VEHICLE IN TO BARKLEY PONTIAC, CADILLAC, GMC. THE COMPUTER CODE INDICATED A BODY CONTROL MODULE WAD NEEDED BUT THAT SINCE THE CAR WAS OUT OF WARRANTY I WOULD HAVE TO PAY FOR IT. IT WAS NOT REPAIRED AT THIS TIME....
ON A 2002 CHEVROLET IMPALA, THE SECURITY LIGHT COMES ON WHILE DRIVING. FOLLOWING THIS EVENT VARIOUS ELECTRICAL ABNORMALITIES OCCUR. DASHBOARD WARNING LIGHTS ALL FLASH TOGETHER, DASH GOES DARK. SOMETIMES WHEN YOU START THE CAR THE SECURITY LIGHT COMES ON AND THE HEADLIGHTS FLASH AS IF THEY WERE ICC FLASHERS. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON THE INTERNET. CHEVROLET DOESN'T SEEM TO HAVE ANY FINITE FIX FOR THIS AND RANDOMLY REPLACES THE BCM AND IGNITION SWITCH AS POSSIBLE CAUSES. MOST PEOPLE REPORT HAVING THE EXACT SAME PROBLEM OVER AGAIN SEVERAL DAYS LATER??? DUE TO THIS ERRONEOUS REPORTING I THOUGHT I HAD A BATTERY PROBLEM AND THE GARAGE CHANGED MY ALTERNATOR. AT A COST OF $306 DOLLARS. WHICH I NOW BELIEVE WAS TOTALLY UN-NECESSARY. *TR
ON 01/22/08 WHILE DRIVING, THE "SECURITY" LIGHT APPEARED IN THE MESSAGE CENTER ON THE INSTRUMENT PANEL. WHEN I STOPPED THE CAR, TURNED IT OFF, AND RESTARTED, ALL WAS FINE AND THE LIGHT REMAINED OFF. THE FOLLOWING DAY, AFTER DRIVING APPROXIMATELY 10 MILES, THE "SECURITY" LIGHT APPEARED. THIS HAS HAPPENED A TOTAL OF FOUR TIMES, MOST RECENTLY ON 01/27/08. WHEN THE LIGHT APPEARED, THE HEADLIGHTS DIMMED FOR A MOMENT. WHEN I STOPPED THE CAR, THE LIGHTS ON THE RADIO WERE EXTREMELY DIM. ON 01/28/08, I WENT TO START THE CAR AND THE BATTERY APPEARED TO BE DEAD. AN ATTEMPT TO JUMP OFF THE CAR WAS UNSUCCESSFUL. THIS SEEMS TO BE RELATED TO THE VERY COMMON "PASSLOCK" PROBLEMS ON OTHER GM PRODUCTS. *TR
TL*THE CONTACT OWNS A 2002 CHEVY IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN THE SECURITY LIGHT ILLUMINATED. IN ADDITION, THE FAILURE OCCURRED INTERMITTENTLY THE LAST THREE YEARS. THE DEALER REPLACED THE IGNITION AND PASS SENSOR; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 96,000 AND FAILURE MILEAGE WAS 60,000.
DEALER SAYS I NEED A NEW ELECTRONIC BODY CONTROL MODULE.( $1,100.) ABS LIGHT ON AND OFF, TRACTION LIGHT ON AND OFF, SECURITY LIGHT ON AND OFF, CAR WOULD NOT START 4 TIMES. TRUNK OPENS ON AND OFF. SERVICE WRITER TOLD ME IT IS NOT COMMON. WHILE PICKING UP MY CAR,I REFUSED TO HAVE THE EBCM REPLACED, ANOTHER CUSTOMER CALLED IN WITH THE SAME PROBLEM. MECHANICS WHO WORK INDEPENDENT HAVE TOLD ME THE MAINTENANCE PROGRAMS GM REQUIRES ARE A MAJOR RIP OFF. A CLASS ACTION SUIT NEEDS TO BE STARTED AGAINST GM FOR DESTROYING THE MORAL OF THE AUTO CONSUMER. I HAVE SEEN OTHERS POST THAT THEY HAD THE MODULE REPROGRAMMED. OTHERS HAVE HAD IT REPLACED FOR $400-500. SERVICE WRITERS SHOULD NOT BE ON COMMISSION THIS GIVES THEM A RIP YOU OFF MENTALITY! GM DEALERS ARE SCUM CHEVY IS SCUM. *TR
WAS STRANDED FOR ABOUT 30 MINUTES BECAUSE CAR WOULDN'T START ON MY 2002 CHEVY IMPALA THE ORIGINAL SECURITY SYSTEM PASSLOCK DOESN'T LET THE VEHICLE START. HAS HAPPENED SEVERAL TIMES ABOUT 10 AND I HAVE ONLY HAD THIS VEHICLE FOR 4 MONTHS I HAVE READ SOME FORUMS IN THE INTERNET AND IT'S A KNOWN PROBLEM WITH GM AND A LOT OF PEOPLE HAVE THIS PROBLEM AND A RISK SINCE THEY ARE TRYING TO FIX IT BY WORKING BY THE STEERING WHEEL AND TRIGGER THE AIR BAG. SOME PEOPLE SAY IT COULD BE THE BCM I DON'T KNOW BUT GM DOES. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS WORK SPORADICALLY AND THE VEHICLE SHUTS OFF AND ON INTERMITTENTLY. HE STATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAILURE. THE DEALER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 102,000.
SECURITY LIGHT COMING ON AND PASSLOCK FAILURE. I WOULD LIKE TO KNOW WHY GM IS NOT FIXING THIS PROBLEM WHEN SO MANY PEOPLE ARE HAVING THEM. MY SECURITY LIGHT WILL ONLY GO OFF IF I SHUT THE CAR OFF AND RESTART IT. THE LIGHTS BLINK, AND FROM WHAT I AM HEARING, SOON I WILL NOT BE ABLE TO START MY CAR. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING AT ANY RATE OF SPEED, THE HEAD LIGHTS WOULD SHUT OFF WITHOUT WARNING. THE CONTACT STATED HE WOULD HAVE TO TURN HEADLIGHTS FROM HIGH TO LOW, TO GET THEM TO ILLUMINATE. THE DEALER STATED THAT THEY HAVE NEVER HEARD OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 46,000.
SEVERAL TIMES I WOULD GO TO START MY CAR AND THE SECURITY LIGHT WOULD BE ON IN THE MESSAGE CENTER. THE CAR WOULD NOT START. IT DID NOTHING LIKE A DEAD BATTERY. I WOULD WAIT ABOUT 15 MINUTES AND TRY AGAIN. SOMETIMES IT WOULD START SOMETIMES IT WOULDN'T. IT WAS DOING THIS 2 OR 3 TIMES A WEEK. ON SEPT. 9, 2006 I CAME OUT FROM SHOPPING AND IT WOULDN'T START. I WAITED FOR 15 MINUTES AND STILL NOTHING. I DID THIS FOR AN HOUR. THEN I CALLED A FRIEND TO COME AND GET ME. I WENT BACK TO MY CAR WHICH IS A 2002 IMPALA, THE NEXT DAY, STILL NOTHING. THE NEXT DAY, STILL NOTHING. I CALLED A TOW TRUCK TO THE DEALER TO GET IT FIXED. ALSO MY POWER DOOR LOCKS HAD QUIT AT THE SAME TIME. I WAS TOLD I HAD TO GIVE THEM $100.00 JUST TO...
WAS WAITING IN TERMINAL FOR MY FERRY HOME...TRIED TO START CAR WHEN ASKED TO MOVE ONTO FERRY...NOTHING CAR WOULD NOT START .. JUST DEAD...TRIED TO START WITH TWO DIFFERENT CHARGERS..NO LUCK.. CALLED BCAA .. MISSED FERRY...FINALLY BACK IN CAR TO WAIT FOR AAA TALKING TO HUSBAND WHO ASKED IF WINDOWS WORKED AND RADIO? YES WINDOWS DID BUT HADN'T TRIED RADIO...WENT INTO CAR TURNED ON IGNITION TO START RADIO AND CAR STARTED RIGHT AWAY...NO HESITATION...HAD TO LEAVE ON WHILE WAITING FOR LAST FERRY HOME AND DURING THE TRIP ACROSS THE STRAIGHT...GOT HOME TURNED OFF CAR...TRIED TO START AGAIN...NO PROBLEM STARTED FIRST TIME...STILL HAVEN'T FOUND OUT WHAT THE PROBLEM WAS AND HOW TO FIX IT. *AK
MY CAR WAS RUNNING ONE DAY WHEN I WAS IN A STORE AND I CAME OUT AND GOT IN AND IT WAS DINGING AND LIGHTS WERE FLASHING RADIO DIDN'T WORK FAN WAS NOT AS STRONG AS USUAL. AND ONCE IN AWHILE I WON'T EVEN HAVE LIGHTS UNLESS I HOLD IN THE BRIGHTS SWITCH. BUT THAT WAS JUST THE START IT GOT MORE FREQUENT THAT THIS WOULD HAPPEN THEN, IT WOULN'T START I WOULD TRY FOR HOURS TO GET IT TO START I WOULD HAVE TO DISCONNECT THE BATTERY AND WAIT AND THEN EVEN AFTER DOING THIS IT MIGHT NOT START. AND THEN JUST DRIVING DOWN THE ROAD IT WILL DING AND FLASH RAID SHUTS OFF SAYS "LOCKED" WHAT WHAT IS THIS NOW. SO I WILL STOP SHUT OFF WONT START, FINALLY STARTS THEN NONE OF THE GAUGES WORK OR RADIO OR EVEN THE A/C. I HAVE LOST TWO JOBS BECAUSE...
CAR DOES NOT TURN OVER. EVERY SIX MONTHS OR SO THE CAR DOES NOT TURN OVER. THERE WERE NO INDICATIONS THAT IT WOULD NOT START. AAA WAS CALLED AND STATED IT WAS THE STARTER. NEXT MORNING, CAR STARTED RIGHT UP. DIAGNOSTIC TEST INDICATES THAT IT IS ELECTRONIC .AND SHOULD BE A RECALL. DIAGNOSTIC CODES P1626, 1064. *AK
THE FOLLOWING MATTER IS A POTENTIAL DISASTER WAITING TO OCCUR. I HAVE INFORMED GM BY MAIL AND TELEPHONE. I HAVE WENT TO THE CHEVY DEALER ONLY TO COME OUT WITH MY KEY FIVE HAND HELD TRANSMITTER TO STOP WORKING. I HAVE SENT LETTERS TO THE DEALERSHIP THAT SOLD ME THE CAR. T THE SECURITY SYSTEM SHUTS DOWN THE VEHICLE AT RANDOM TIMES AUTOMATICALLY. CONTINUOUS PROBLEMS: SECURITY LIGHT ON MESSAGE CENTER CONTINUES TO FLASH SECURITY SERVICE VEHICLE SOON, - BATTERY THE SECURITY SYSTEM AUTOMATICALLY, CONTINUOUSLY ATTEMPTS TO SHUT DOWN MY CAR THIS SECURITY SYSTEM ALSO UNLOCKS MY TRUNK THE HANDHELD TRANSMITTER DOES NOT WORK AFTER REPLACING THE BATTERY AFTER THE CHEVY DEALER CHECKED THE PROBLEM I HAVE TO UNLOCK THE DOORS MANUALLY THE LIGHTS FLASH AND THE MESSAGE ON THE RADIO PANEL SAYS LOCKED I CANNOT USE MY CAR, IT WILL NOT START - ENGINE LIGHT COMES ON - ALL LIGHTS...
DRIVING WHEN ALL WARNING LIGHTS CAME ON, THEN THE BATTERY LIGHT STAYED ON FOR A SHORT PERIOD. IT DID NOT EFFECT THE CAR PERFORMANCE BUT IT DID RESET THE CLOCK ON THE RADIO AS IF THE BATTERY HAD BEEN DISCONNECTED. ANOTHER TIME THE TRACTION CONTROL AND ABS BRAKE LIGHTS FLASHED AND THE RADIO PULSED. THE SECURITY LIGHT REMAINED ON AS I WAS MOVING FORWARD OUT OF A DRIVEWAY THE VEHICLE STALLED BUT IMMEDIATELY RESTARTED AND ALL THE LIGHTS CLEARED. *NM
2002 IMPALA LS WITH SERIOUS ELECTRICAL PROBLEMS. THE FIRST PROBLEM STARTED WITH THE TURN SIGNALS GOING OUT. THEN THE RADIO WOULD NOT GO OFF EVEN WHEN THE KEYS WERE OUT AND DOORS LOCKED, AND SOMETIMES DOES NOT WORK AT ALL. AUTOMATIC DOOR LOCK NO LONGER WORKS. WHEN TRYING TO START THE CAR, I HAVE TO TURN THE KEY SEVERAL TIMES AND THEN WAIT FOR IT TO FINALLY START. THE INTERIOR LIGHTS FLICKER. THE HEADLIGHTS DON'T ALWAYS WORK - I TRY NOT TO DRIVE AT NIGHT BECAUSE I NEVER KNOW WHEN THEY'LL GO OUT. THE INSTRUMENT PANEL WORKS ABOUT HALF THE TIME, SO I DON'T KNOW HOW MUCH FUEL I HAVE OR HOW FAST I AM GOING. THE MESSAGE DISPLAY GOES BETWEEN "SECURITY", "HIGH BEAM OUT", "SERVICE ENGINE SOON", WHEN IT'S WORKING. THERE SEEMS TO BE A NEW ELECTRICAL COMPONENT THAT GOES OUT EACH DAY. *JB
CAR WOULD NOT START. THOUGHT IT WAS THE BATTERY OR POSSIBLY THE ALTERNATOR, BUT IT TURNED OUT TO BE A FAILED BODY CONTROL MODULE (BCM). OUR CAR HAD ONLY 46,000 MILES WHEN THIS OCCURRED. THERE SHOULD BE AN OFFICIAL RECALL ON THE BCM GIVEN THE NUMEROUS BULLETINS AND COMPLAINTS CONCERNING THE BCM BEFORE SOMEONE'S LOSES HIS OR HER LIFE AS A DIRECT OR INDIRECT RESULT OF ITS FAILURE. *JB
DT*: THE CONTACT STATED THE HEADLIGHTS FAILED WITHOUT WARNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/16/2006 - WHEN THE HIGH BEAMS WERE USED THE DASH LIGHTS WENT DARK. *NM
BODY CONTROL MODULE (BCM) FAILED AFTER 57,000 MILES. THE OTHER COMPUTER THAT RESIDES IN THE SAME HOUSING IS COVERED BY A 80,000 MILE WARRANTY, WHERE AS THE BCM IS NOT. THERE ARE NUMEROUS TSB'S THAT ARE POSTED CONCERNING FAILURE OF THE BCM. THERE ARE MANY PEOPLE WHO HAVE SIMILAR PROBLEMS AND MANY SOURCES ARE AVAILABLE BY RESEARCHING THE INTERNET. THE TECHNICIAN AT THE DEALERSHIP EVEN SAID THAT "IMPALAS ARE NOTORIOUS" FOR PROBLEM WITH THE BCM. GENERAL MOTORS SAYS THAT IT IS NOT COVERED AND THEREFORE WILL NOT COVER THE REPLACEMENT COSTS OF THE BCM. IF SO MANY PEOPLE ARE HAVING PROBLEMS WITH THIS YEAR MODEL (2002 IMPALA LS) THEN WHY HASN'T ANYTHING BEEN DONE BY THEM. I AM THANKFUL THAT MY CAR DID NOT SHUT OFF ON THE HIGHWAY AND DID SO IN MY PARKING LOT. *NM
2002 CHEVY IMPALA LS CAR STALLS AT HIGHWAY SPEEDS, OFTEN AFTER HITTING LARGE BUMP, RESULTING LOSS OF POWER BRAKES AND POWER STEERING IS DANGEROUS. FULL TEXT OF CORRESPONDENCE WITH GM, POSTINGS ON LINE AND SEARCH OF TSB IS AVAILABLE. *NM
HEADLITES GO DIM AND THEN GET BRIGHTER, THIS HAPPENS OFF AND ON, BY THEMSELVES.
PROBLEM WITH MESSAGE CENTER, SECURITY LITE COMES ON THEN BATTERY LITE, THEN SERVICE VEHICLE SOON, THEN AIR CONDITIONING WOULD NOT TURN ON, STARTED FUNNY, DID NOT START TURNING OVER WHEN I FIRST TURNED THE KEY IT STARTED TO TURN OVER ABOUT 1 SEC AFTER TURNING THE KEY AND STARTED OK THEN. ALL OF THIS HAPPENED A THE SAME TIME FOR THE FIRST TIME. PRIOR TO THIS I REPORTED A POPPING/SNAPPING NOISE WHEN YOU TURNED THE KEY. THE CHEV DEALER SAID THIS WAS NORMAL (3 WEEKS PRIOR TO THE PROBLEM).
DT: THE REAR OF THE VEHICLE CAUGHT ON FIRE. THE ENGINE WAS NOT DESTROYED, BUT THE SEATS WERE DOWN TO THE WIRES. THE VEHICLE HAD JUST BEEN PARKED WHEN HE NOTICED A SPARK COME FROM THE REAR DRIVER SIDE. THE VEHICLE HAS NOT BEEN INSPECTED, BUT THE INSURANCE COMPANY STATES THEY ARE GOING TO INSPECT IT. THE BACK WINDSHIELD SHATTERED BEFORE THIS, APPROXIMATELY THREE MONTHS PRIOR. THE VEHICLE WAS IDLING ERRATICALLY BEFORE THE VEHICLE CAUGHT ON FIRE. THE MANUFACTURER HAS NOT BEEN CONTACTEED BUT ACCORDING TO THE DEALERSHIP THEY HAVE TO DETERMINE IF THE VEHICLE IS STILL UNDER WARRANTY. THE FIRE DEPARTMENT DID RESPOND. THEY THOUGHT IT MIGHT BE BECAUSE OF ELECTRICAL WIRING. THE POLICE DID RESPOND, BUT DID NOT FILE A REPORT. THIS HAPPENED JULY 3, 2005. *NM
BOTH LEFT AND RIGHT HUB BEARING ASSEMBLY HAVE BEEN DIAGNOSED AS LOOSE. AN INDEPENDENT REPAIR SHOP ADVISED THAT BOTH NEED TO BE REPLACED BEFORE AN ALIGNMENT COULD BE PERFORMED. JOHN WIGANT OF WALKER CHEVROLET TOLD ME, PRIOR TO A WRITTEN STATEMENT, THAT BOTH SIDES EXHIBIT A WORN OUT DIAGNOSIS, BUT THAT ONLY ONE SIDE SHOULD BE REPLACED NOW AND THAT THE OTHER MIGHT NEVER NEED TO BE REPLACED OR IT COULD GET WORSE. IN A WRITTEN STATEMENT FROM JOHN WIGANT OF WALKER CHEVROLET, I WAS INFORMED THAT ONLY THE PASSENGER SIDE BEARING SHOULD BE REPLACED. I HAVE HAD OTHER PROBLEMS WITH ROTORS THAT LITERALLY SHOOK MY FRONT END AND STEERING COLUMN DURING THE WARRANTY PERIOD OF 36,000 MILES. AND THE INTERMEDIATE SHAFT HAS BEEN REPAIRED AND REPLACED 3 TIMES. THE LAST TIME IT WAS REPORTED ON NOVEMBER 18, '04 AND NOT REPAIRED UNTIL DECEMBER 30, '04 AT 53,267 MILES. I...
MY 2002 CHEVY IMPALA LS HAS HAD A PROBLEM, SINCE BUYING IT IN MAY 2002, WITH THE HEADLIGHTS DIMMING TO THE POINT OF CUTOFF THEN COMING BACK TO FULL INTENSITY IN A RAPID FASHION. I HAVE HAD THE ALTERNATOR, BATTERY, BELTS, CABLES/WIRES CHECKED BUT TO NO AVAIL. I DO NOTICE THAT IF I ACCELERATE SHARPLY, OVER 3000 RPM, THE PROBLEM GOES AWAY FOR A WHILE, SUGGESTING THERE IS A CHARGING PROBLEM. THIS PROBLEM IS INTERMITTENT, BUT IS INCREASING IN FRENQUENCY AS MY ODO REACHES 23,000 MILES.
I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORRIBLE AND GRINDING AND THE CAR FEELS LIKE IT HAS NO GET UP AND GO POWER. I TOOK MY CAR TO BRAKE CHECK AFTER LEAVING BECAUSE WHEN THE DEALER DID THE OVERALL CHECK OF MY CAR THEY SAID I NEEDED A FRONT BRAKE JOB. AND THEY WANTED TO...
THE CAR STALLS ON THE FREEWAYS OR SIDE STREETS WITHOUT ANY WARNINGS, AND I LOSE CONTROL THE POWER OF THE CAR AND THE BRAKES. IT HAPPENED SEVERAL TIMES AND THE DEALERS ARE NOT ABLE TO REPAIR IT. *NLM
Other 2002 CHEVROLET IMPALA Problem Areas
Engine
75 complaints
Exterior Lighting
48 complaints
Engine And Engine Cooling
45 complaints
Exterior Lightingheadlights
38 complaints
Steering
37 complaints
Air Bags
27 complaints
Service Brakes Hydraulic
26 complaints
Engine And Engine Coolingcooling System
24 complaints
Electrical Systemignitionanti Theftcontrol Module
22 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
20 complaints
Unknown Or Other
19 complaints
Electronic Stability Control Esc
17 complaints
Power Trainautomatic Transmission
16 complaints
Air Bagsfrontal
15 complaints
Electrical Systemignition
14 complaints
Fuelpropulsion System
14 complaints
Power Train
14 complaints
Traction Control System
14 complaints
Exterior Lightingturn Signal
13 complaints
Equipment
12 complaints
Engine And Engine Coolingengine
11 complaints
Exterior Lightingheadlightshighlow Beam Dimmer Switch
11 complaints
Service Brakes
11 complaints
Steeringcolumn
11 complaints
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
10 complaints
Vehicle Speed Control
10 complaints
Electrical Systemignitionswitch
9 complaints
Fuel System Gasoline
9 complaints
Visibilitywindshield
9 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
8 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
7 complaints
Visibilitypower Window Devices And Controls
6 complaints
Electrical System Instrument Clusterpanel
5 complaints
Electrical Systemwiring
5 complaints
Engine And Engine Coolingexhaust System
5 complaints
Exterior Lightinghazard Flashing Warning Lightsswitch
5 complaints
Exterior Lightingheadlightsswitch
5 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
5 complaints
Structurebody
5 complaints
Suspension
5 complaints
Tires
5 complaints
Visibility
5 complaints
Electrical Systemhorn
4 complaints
Electrical Systemignitionmodule
4 complaints
Equipmentelectricalanti Theft Devices
4 complaints
Exterior Lightingturn Signalswitch
4 complaints
Interior Lighting
4 complaints
Seats
4 complaints
Seatsfront Assemblyseat Heatercooler
4 complaints
Structure
4 complaints
Suspensionrear
4 complaints
Electrical System12v24v48v Battery
3 complaints
Electrical Systemwiringinteriorunder Dash
3 complaints
Exterior Lightingheadlightsconcealment Devices
3 complaints
Fuel System Gasolinedeliveryfuel Pump
3 complaints
Service Brakes Hydraulicfoundation Componentsdisccaliper
3 complaints
Steeringgear Boxshaft Sector
3 complaints
Vehicle Speed Controlcruise Control
3 complaints
Visibilitywindshield Wiperwasher
3 complaints
Visibilitywindshield Wiperwasherlinkages
3 complaints
Visibilitywindshield Wiperwashermotor
3 complaints
Visibilitywiper
3 complaints
Wheels
3 complaints
Air Bagsfrontalsensorcontrol Module
2 complaints
Air Bagssidewindow
2 complaints
Electrical Systemstarter Assembly
2 complaints
Engine And Engine Coolingenginegasoline
2 complaints
Engine And Engine Coolingexhaust Systememission Control
2 complaints
Equipment Adaptivemobility
2 complaints
Equipmentapplianceair Conditioner
2 complaints
Equipmentelectricalradiotape Deckcd Etc
2 complaints
Exterior Lightingturn Signalflasher Unit
2 complaints
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Seat Belts
2 complaints
Steeringgear Box Other Than Rack And Pinion
2 complaints
Steeringlinkages
2 complaints
Steeringrack And Pinion
2 complaints
Suspensionfront
2 complaints
Suspensionfrontwheel Bearing
2 complaints
Tiressidewall
2 complaints
Tirestreadbelt
2 complaints
Vehicle Speed Controllinkages
2 complaints
Back Over Preventionwarningsexternalpedestrian Alert
1 complaint
Child Seat
1 complaint
Electrical Systemstarter Assemblyrelay
1 complaint
Electrical Systemwiringfront Underhood
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightinghazard Flashing Warning Lights
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Fuel System Diesel
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinefuel Injection Systemfuel Rail
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Fuel System Otherstoragetank Assemblyfillingcharging
1 complaint
Fuel System Otherstoragetank Assemblypressure Relief Devices
1 complaint
Latcheslockslinkages
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Latcheslockslinkagestrunk Lidlock
1 complaint
Power Trainautomatic Transmissiongear Position Indication Prndl
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Power Trainaxle Hubs
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Trainmanual Transmission
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seat Beltsrearother
1 complaint
Seatsfront Assemblypower Adjust
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicfoundation Components
1 complaint
Service Brakes Hydraulicfoundation Componentsdrum
1 complaint
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
1 complaint
Steeringgear Boxshaft Pitman
1 complaint
Steeringlinkagesarmidler And Attachment
1 complaint
Steeringlinkagesknucklespindlearm
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structurebodyroof And Pillars
1 complaint
Suspensionfronthub
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Tiresvalve
1 complaint
Visibilitydefrosterdefoggerhvac Systemheater Core
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Window
1 complaint
Visibilityglass Siderear
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint