NHTSA Complaint #10224511 — 2002 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10224511
Vehicle 2002 CHEVROLET IMPALA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State IL

Consumer Description

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE DEALER CHANGED THE BCM MODULE; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER THEN REPLACED THE BCM MODULE AGAIN. APPROXIMATELY SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. AS A RESULT, THE POWER WINDOWS WERE INOPERABLE. THE MECHANIC STATED THAT AN ELECTRICAL SHORT CAUSED THE FAILURE. THEY REPLACED THE WIRES HOWEVER APPROXIMATELY ONE MONTH LATER THE FAILURE OCCURRED AGAIN. AS OF APRIL 14, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 121,000.

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