NHTSA Complaint #10214157 — 2002 CHEVROLET IMPALA

DEALER SAYS I NEED A NEW ELECTRONIC BODY CONTROL MODULE.( $1,100.) ABS LIGHT ON AND OFF, TRACTION LIGHT ON AND OFF, SECURITY LIGHT ON AND OFF, CAR WOULD NOT START 4 TIMES. TRUNK OPENS ON AND OFF. SERVICE WRITER TOLD ME IT IS NOT COMMON. WHILE PICKING UP MY CAR,I REFUSED TO HAVE THE EBCM REPLACED, ANOTHER CUSTOMER CALLED IN WITH THE SAME PROBLEM. MECHANICS WHO WORK INDEPENDENT HAVE TOLD ME THE MAINTENANCE PROGRAMS GM REQUIRES ARE A MAJOR RIP OFF. A CLASS ACTION SUIT NEEDS TO BE STARTED AGAINST GM FOR DESTROYING THE MORAL OF THE AUTO CONSUMER. I HAVE SEEN OTHERS POST THAT THEY HAD THE MODULE REPROGRAMMED. OTHERS HAVE HAD IT REPLACED FOR $400-500. SERVICE WRITERS SHOULD NOT BE ON COMMISSION THIS GIVES THEM A RIP YOU OFF MENTALITY! GM DEALERS ARE SCUM CHEVY IS SCUM. *TR