2017 CHEVROLET CRUZE — Problems, Recalls & Safety Data
4/5
Safety Rating
291
Owner Complaints
2
Recalls
84
Service Bulletins
0
Investigations
Overview of the 2017 CHEVROLET CRUZE
The 2017 CHEVROLET CRUZE has received a total of 291 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. 84 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (71 complaints), Power Train (38 complaints), and Electrical System (32 complaints).
Recalls for the 2017 CHEVROLET CRUZE
NHTSA has recorded 2 recalls for the 2017 CHEVROLET CRUZE, potentially affecting up to 129,163 vehicles.
Recall 18V304000 — FUEL SYSTEM, GASOLINE
| 111,966 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System...
Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may...
View full details →Recall 17V057000 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
| 17,197 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor...
Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's...
View full details →Owner Complaints for the 2017 CHEVROLET CRUZE
291 complaints have been filed with NHTSA for the 2017 CHEVROLET CRUZE. Below is a breakdown by vehicle component.
Most Recent Complaints
Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield
Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield
Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.
Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.
My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few months. This suggests improper installation or a defective part. The problem returned even though the part was recently replaced. I immediately called the dealership who fixed it and the manager stated I’d have to wait to the following week for another inspection and that I can not be squeezed in . The vehicle is still unsafe to drive because it shakes and can stall unexpectedly. I am concerned because this issue has happened more than once and could have caused an accident. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety Rating for the 2017 CHEVROLET CRUZE
The 2017 CHEVROLET CRUZE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★☆ (4/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 CHEVROLET CRUZE
General Motors, LLC has issued 84 technical service bulletins (TSBs) for the 2017 CHEVROLET CRUZE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
18-NA-171 — ENGINE AND ENGINE COOLING
This service bulletin provides a procedure to repair the mechanical components and then reprogram the throttle body to prevent the conditions of a rough running engine, MIL Illuminated.
22NA007 — ENGINE AND ENGINE COOLING
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
PIP5812A — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate freezing in Turbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving
21NA150 — VISIBILITY
This service bulletin provides repair information to correct a customer concern of seeing moisture, condensation in one of the headlamp assemblies.
PIP5812 — ENGINE
This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate freezing in Turbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving
17NA334 — ENGINE AND ENGINE COOLING
This informational bulletin explains a normal condition caused by exhaust soot blowing by the VGT pivot seal.
18NA325 — EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of infotainment screen appearing too bright at night.
PIP5517C — ENGINE AND ENGINE COOLING
This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
N192265370 — STRUCTURE
N192265370 - Customer Satisfaction Program. Certain vehicles may accumulate water in the rear compartment battery tub. This could occur from leaving a deck lid open in inclement weather, ice chest spillage, or water leak. Water intrusion into the DC/DC converter, which is located in the battery tub, could damage it....
18NA171 — ENGINE
This technical bulletin provides a procedure to repair the mechanical components and then be sure to reprogram the throttle body to prevent the conditions of a rough running engine, MIL On from happening again.
Showing 10 of 84 technical service bulletins.
NHTSA Investigations for the 2017 CHEVROLET CRUZE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET CRUZE
- 2012 CHEVROLET CRUZE — 1,343 complaints
- 2013 CHEVROLET CRUZE — 930 complaints
- 2014 CHEVROLET CRUZE — 1,084 complaints
- 2015 CHEVROLET CRUZE — 381 complaints
- 2016 CHEVROLET CRUZE — 383 complaints
- 2017 CHEVROLET CRUZE (current)
- 2018 CHEVROLET CRUZE — 158 complaints
- 2019 CHEVROLET CRUZE — 26 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints