2016 CHEVROLET CRUZE — Problems, Recalls & Safety Data
4/5
Safety Rating
383
Owner Complaints
4
Recalls
79
Service Bulletins
0
Investigations
Overview of the 2016 CHEVROLET CRUZE
The 2016 CHEVROLET CRUZE has received a total of 383 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, ELECTRICAL SYSTEM:IGNITION. 79 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (98 complaints), Electrical System (58 complaints), and Unknown Or Other (40 complaints).
Recalls for the 2016 CHEVROLET CRUZE
NHTSA has recorded 5 recalls for the 2016 CHEVROLET CRUZE, potentially affecting up to 178,810 vehicles.
Recall 18V304000 — FUEL SYSTEM, GASOLINE
| 111,966 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System...
Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may...
View full details →Recall 17V057000 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
| 17,197 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor...
Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's...
View full details →Recall 16V502000 — ELECTRICAL SYSTEM:IGNITION
| 8,367 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain...
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782....
View full details →Recall 16V502000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
| 8,367 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain...
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782....
View full details →Recall 16V498000 — EXTERIOR LIGHTING:HEADLIGHTS
| 32,913 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and...
Consequence: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall...
View full details →Owner Complaints for the 2016 CHEVROLET CRUZE
383 complaints have been filed with NHTSA for the 2016 CHEVROLET CRUZE. Below is a breakdown by vehicle component.
Most Recent Complaints
The rear brakes lights have a crack causing water to leak through. The water caused damage to the converter output
The contact owns a 2016 Chevrolet Cruze. The contact stated that upon returning to the parked vehicle, while attempting to unlock the doors with the key fob, the doors failed to open. The contact was able to open the door manually using the key. The contact stated that upon entering the vehicle and closing the front driver's side door, the doors locked and failed to unlock. The contact depressed the brake pedal and pressed the Push to Start button, but the vehicle failed to start or unlock. The message "No Key Fob Detected" was displayed. The contact disassembled the key fob and wiped the battery; however, the failure persisted. The contact called his wife, who arrived with another key fob. The vehicle was able to restart after several attempts. The message "Theft Alarm" was displayed. The contact was trapped inside the vehicle for 5 minutes and was sweating due to the temperature inside the vehicle. The contact drove to the residence; however, the instrument panel was partially inoperable. The contact stated that only the RPMs, the speedometer, and the odometer were operable. Upon returning to the residence, the vehicle restarted and operated as needed after several attempts. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,639.
My husband was driving and noticed smoke coming from the engine so we pulled over and he lifted the hood and when he did we clearly saw a part of the Bosch manifold absolute pressure map sensor had come off and appeared to have melted off. I have taken it to a mechanic and have photos to show the exact parts.
The contact owns a 2016 Chevrolet Cruze. The contact stated that while driving at various speeds, an abnormal burning odor was coming from the vehicle. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was hot(H). The contact pulled over, added water to the coolant reservoir, and the vehicle returned to normal operation. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 104,000.
My tire pressure sensor keeps coming on even after I had it worked on. 3 of them shows the pressure level but one shows 2 lines but no pressure level but there’s air in the tire. The other problem I’m having is the check engine light is on. Please advise if any issues are recalls or do I need to take my car to a service center. Thank you
Safety Rating for the 2016 CHEVROLET CRUZE
The 2016 CHEVROLET CRUZE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★☆ (4/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 CHEVROLET CRUZE
General Motors, LLC has issued 79 technical service bulletins (TSBs) for the 2016 CHEVROLET CRUZE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
05-08-51-001L — STRUCTURE:BODY
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-007 — STRUCTURE
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
22-NA-007 — ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
19NA237 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This informational bulletin explains how to identify possible DEF contamination.
20NA144 — ENGINE
This technical bulletin provides repair information to correct a customer concern of Check Engine Light Illuminated, DTC P0606 Set in Engine Control Module.
20NA093 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.
20NA056 — STRUCTURE:BODY:TRUNK LID
This technical bulletin provides a procedure to add a sealant around the rear spoiler mounting studs to eliminate water intrusion into the trunk.
PIP5495L — EQUIPMENT ADAPTIVE/MOBILITY
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found. The purpose...
17NA233 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure to correct a condition of an MIL Illuminated with DTC P0446 Set.
N192210230 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
N192210230 - Special Coverage - Some 2015-2016 Chevrolet Cruze and 2015 Chevrolet Sonic vehicles equipped with a 1.4L engine may have a condition where cracks can develop in the diaphragm of the Positive Crankcase Ventilation (PCV) pressure regulator valve. This valve is a part of the engine camshaft cover. If...
Showing 10 of 79 technical service bulletins.
NHTSA Investigations for the 2016 CHEVROLET CRUZE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET CRUZE
- 2011 CHEVROLET CRUZE — 1,105 complaints
- 2012 CHEVROLET CRUZE — 1,343 complaints
- 2013 CHEVROLET CRUZE — 930 complaints
- 2014 CHEVROLET CRUZE — 1,084 complaints
- 2015 CHEVROLET CRUZE — 381 complaints
- 2016 CHEVROLET CRUZE (current)
- 2017 CHEVROLET CRUZE — 291 complaints
- 2018 CHEVROLET CRUZE — 158 complaints
- 2019 CHEVROLET CRUZE — 26 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints