2016 CHEVROLET CRUZE Power Train Problems
29 NHTSA complaints on file
Power Train Issues in the 2016 CHEVROLET CRUZE
29 power train complaints have been filed with NHTSA for the 2016 CHEVROLET CRUZE. Of these, 0 involved a crash, 1 involved a fire, and 0 resulted in injury.
29
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths
All Power Train Complaints
Component or System Failed/Malfunctioned: The turbocharger has been identified by a GM service center as the component that failed or malfunctioned. It is available for inspection upon request at the service center where the diagnosis was made. Safety Risk: The safety of myself and others was compromised due to the vehicle stalling unexpectedly while driving. This resulted in potential rear-end collisions, as well as the inability to accelerate, posing a risk in traffic situations. Confirmation by Dealer or Independent Service Center: Yes, the issue has been confirmed by a GM service center where the turbocharger was diagnosed as the problem. They provided a repair estimate of $2,170 for the turbocharger replacement. Inspections by Manufacturer, Police, Insurance, etc.: The vehicle has been inspected by a GM service center, but it has not been inspected by police, insurance representatives, or other independent parties beyond the GM service center. Warning Lamps, Messages, Symptoms:...
Power train system (po299) A turbocharger harnesses the flow of exhaust gases that spins an internal turbine. This turbine then forces or packs air into the engine faster than normal .This action increases the horsepower of the engine. When it doesn’t work!!!!A failed turbo charger will cause a decrease in engine performance which isn’t for family . (Manufacturer recall number:A212338300 recall date 11/05/21
My vehicle gives the message "shift to park" even when it placed in park, making it impossible to lock and possibly causing the battery to run down. Continuing to restart the vehicle and placing in park until the message goes away has been my only resolution. The issue has been reproduced by an independent service center. They were unable to ascertain what was causing the issue. I am aware a recall was issued for this problem in earlier model Chevy Cruzes. It seems my vehicle should have also been included in this recall. It is evident this has been a huge problems in GM vehicles and when it continues to affect later vehicles it should be addressed and corrected by the company.
My daughter was driving the car and she said that he check engine light came on and she pulled over and turned it off. She immediately called her dad and while on the phone with him the car started shaking and it over heated and all the fluids were underneath the car. I arrived about 15 mins later and saw all the over spill on the side of the road. Called a tow truck and had it towed to a dealership, which told us that GM is aware of the problem with the Chevy Cruze engine doing this. They said that there is no way for you to tell that the part is going bad til it happens and once it does the car gets so hot it crack the head gasket. It is a 3500.00 fix and it is all because of the thermostat at the bottom of the...
Catalytic Converter , it is a 2016 , it absolutely should not be faulty/defective AT ALL . I checked with Dick Wolstrom Chevy Dealer , if this would be included in the Powertrain Warranty and they said it expired in December . I checked with the other Yearly Recalls for this problem, and it did show this exact same recall for the all the previous years of this make and model of car . It should be fixed , I never heard of a Catalytic Converter be defective like this especially in a newer year car . Can you please help me ? Also, I am having problem with the Fuel pressure Sensor , Air flow intake sensor, Knock sensor , all (3) this is crazy . This is the 2nd time the knock sensor has been replaced . My main concern is the Catalytic Converter , please advise ,...
My car was brought to the dealership around December of 2021because every time I stop at a red light or stop sign the auto stop would cut the car completely off. The dealership said it was because the throttle body needed cleaning out. That is not the case because I can be driving and the car will cut off out of nowhere while driving. Also at times the car seems as if it doesn’t want to crank.
PCM failure Almost had numerous accidents. The problem has not been reproduced or confirmed by a dealer or service center. It has been reproduced by other people after explaining the issue. Also has been reproduced on another Gm product around the same year. Vehicle has been inspected by an independent shop, the only thing that was found was excessive brake wear in rear. Problem appeared when I first started driving the car. It is definitely a software issue. Software should be polling the wheel speed sensor while in engine off. There were no idiot lights. Recently, on a private road that had an inclination, I reproduce the problem. The vehicle obtained at least two miles an hour rolling backwards for about a minute. The speedometer did not register any speed. I did not want to test this any longer for fear of engine starting back up and damaging the transmission....
MY 2016 CHEVROLET CRUZE IS ONLY 4 YEARS OLD. I HAD TO REPLACE THE THERMOSTAT AND AFTER A INSPECTION. THE (VVT) VARIABLE VALVE TIMING WHEN TRYING TO START MY CAR, IT WOULD CLICK BUT WOULDN'T TURN OVER ALL LIGHTS AND POWER WAS ON BUT CAR WOULD NOT START. ALSO, MY ENGINE LIGHT WAS ON AND AND THE METAL WIRE RING INSIDE OF THE STARTER WAS COMPLETELY BROKEN IN HALF.AND HAD TO BE REPLACED
THE VEH STARTED WITH A SMALL WATER LEAK, THEN A VERY LARGE LEAK. FOUND OUT THAT THE WATER PUMP WAS BAD AND THE THERMOSTAT WAS BAD. THE WINDSHIELD WIPER FLUID HOLDER HAS A LARGE CRACK IN IT. THE VEHICLE STILL NEEDS MAINTENANCE ON IT AND CAN'T AFFORD IT. NO PHOTOS TO SHARE BUT RECEIPTS OF MY BILL TO REPLACE IT
MY CHECK ENGINE LIGHT HAD COME ON I GOT IT CHECKED AT MY MECHANIC BUT CAN'T SEEM TO FIGURE OUT THE PROBLEM. WHEN YOU FIRST START THE IGNITION IT FEELS LIKE THE CAR IS BOBBING BACK AND FOURTH. ALSO AFTER THE AUTO STOP GOES ON AND YOU TAKE YOUR FOOT OFF THE BRAKE AND PUT IT ON THE GAS PEDAL THE CAR STUTTERS. I ALSO HAD A PROBLEM WHEN I WAS COMING OUT OF MY DRIVEWAY IT STALLED AND LOST ALL POWER STEERING I HAD TO TURN THE CAR OFF AND BACK ON AGAIN.
VEHICLE WAS SHAKING PROFUSELY ON LOCAL STREET, DID NOT ACCELERATE BEYOND 5 MPH, AND HAD A 'STABILITRAK' ERROR CODE. BARELY MADE IT BACK TO THE DRIVEWAY. HAD IT TOWED TO A DEALERSHIP AND CONFIRMED PISTON/CYLINDER PROBLEM, WHICH WILL REQUIRE A COMPLETELY NEW ENGINE. BOUGHT IT USED IN 2018 (WITH 54K MILES) FROM A DEALER, BUT WAS NOT MADE AWARE OF SERVICE BULLETIN PIP5421; AND THE MFG'ERS WARRANTY IS NO LONGER VALID AS THERE IS OVER 90K MILES (BUT STILL WITHIN 5 YEARS). DEALER INDICATES IT WILL COST $9500 TO PUT NEW ENGINE IN, AND WE STILL OWE ON IT....WORTHLESS CAR!
MY CARS CAM SHAFT WAS REPLACED SIX MONTHS AGO, AND IT WAS STILL UNDER WARRANTY. NOW I'M HAVING A BUNCH OF OTHER ISSUES SOME OF THE PROBLEMS ARE BECAUSE THE CHEVY DEALERSHIP, THAT REPLACED IT MY CAM SHAFT WHEEL THEY HAD TO TO TAKE PARTS OFF AND BACK ON TO FIX IT NOW THOSE PARTS THEY TOOK OFF AND NOW BAD PLUS OTHER BOTTOMS UP. IT WON'T KEEP COOLANT. AND KEEPS OVER HEATING, AND THE DEALERSHIP, IS TRYING TO OVER PRICE ME ON PARTS THAT I CAN GET, FOR A FRACTION OF THE PRICE THERE CHARGING ME, AND NOW I'M WITH OUT A VEHICLE UN LESS I COME UP WITH OVER $1400, I FEEL LIKE THEY PURPOSELY DIDN'T PUT EVERYTHING BACK TOGETHER RIGHT, CUZ THEY NEW THEY COULD GET AND MAKE MORE MONEY OUT OF IT BECAUSE SOME OF THE PARTS ARE STILL UNDER WARRANTY. PLUSE WHEN THEY FIXED IT...
MY CAR IS PARKED LOOKS LIKE A RAINBOW COLOR IS COMING OUT FROM UNDER THE ENGINE. IT LOOKS LIKE WATER FROM A DISTANCE UNTIL YOU GET CLOSER. I HAVE NOTIFIED THE DEALERSHIP WHERE I BOUGHT IT AND HE TELLS ME THERE IS NOTHING THEY CAN DO
NEW 2016 CRUZE LIMITED, 2 YEARS AFTER THE PURCHASE OF THE CAR, WATER PUMP AND THERMOSTAT HOUSING REPLACEMENT(COVERED BY THE DRIVE-TRAIN WARRANTY),2 YEARS LATER, CAR OVERHEATS AGAIN, I AM APPARENTLY LOSING WATER BUT NOT EVIDENT IN THE ENGINE COMPARTMENT, I TAKE IT BACK TO THE DEALER, TOLD THEM WHAT I THOUGHT WAS HAPPENING AGAIN AND THEY CONDUCTED AN ANALYSIS FOR WHICH I HAD TO PAY $96.00, (CAR HAS 72,000 MILES, OUT OF WARRANTY) TELLING ME THE SAME THING I HAD ALREADY FIGURED OUT, THAT I NEED A NEW WATER PUMP AND THERMOSTAT HOUSING. THEY TELL ME IT WILL COST ME ABOUT $870.00. TO REPLACE THE WATER PUMP AND THERMOSTAT. NOW UNDERSTAND, MY WIFE AND I BOUGHT THIS CAR ON GOOD FAITH THAT IT WAS GOING TO BE SOMETHING THAT WE COULD RELY ON. I AM RETIRED AND SHE IS DISABLED. I NEEDED A DEPENDABLE MODE OF TRANSPORTATION. WHEN WE FIRST...
COOLANT HOSE LEAKAGE, CRACKED COOLANT HOSE CONNECTOR, THERMOSTAT BROKEN
AFTER REPAIRING THE COOLANT SYSTEM CAR, I DROVE IT AROUND THE BLOCK TO ENSURE IT WAS WORKING PROPERLY. UPON DOING SO, ALL GAUGES STOPPED WORKING. I ALSO PUT THE CAR IN REVERSE TO PARK IT IN THE DRIVEWAY AND THE TRANSMISSION WOULD NOT GO INTO THE SELECTED GEAR. WE HAD TO PUT THE CAR INTO NEUTRAL AND PUSH IT INTO THE DRIVEWAY. ALSO, ALL NOTIFICATION LIGHTS WERE ALSO LIT AT THE TIME. WHEN IT FINALLY SHIFTED INTO DRIVE THE CAR JERKED VERY HARD.
DURING DIAGNOSTIC FOUND EXCESSIVE OIL MIXED IN WITH THE COOLANT ALL THROUGH THE ENGINE. REMOVED SPARK PLUGS AND FOUND CYLINDER #4 HAD COOLANT ON TOP OF THE PISTON AND THE SPARK PLUG WAS SATURATED IN COOLANT AS WELL. REMOVED CYLINDER HEAD AND CLEANED HEAD GASKET SEALING SURFACE. INSPECTED FOR ANY SIGNS OF CRACKS AND FOUND NONE. USING A STRAIGHT EDGE COULD NOT FIND ANY AREAS OF THE CYLINDER HEAD THAT WERE WARPED OR DAMAGED INDICATING A HEAD GASKET FAILURE. HOWEVER ONLY FOUND OIL IN COOLING'SYSTEM BUT NO COOLANT IN THE ENGINE OIL. REMOVED OIL DRAIN PLUG AND FOUND NO SIGNS OF COOLANT. REMOVED TRANSMISSION DRAIN PLUG AND FOUND NO COOLANT IN THE TRANSMISSION FLUID EITHER. AFTER INSPECTING OIL COOLER FOUND IT HAD INTERNALLY FAILED CAUSING THE OIL TO LEAK IN TO THE COOLANT. RECOMMEND REPLACING HEAD GASKET, RADIATOR INLET HOSE, OIL COOLER INLET HOSE, HEATER CORE INLET HOSE, HEATER CORE...
MY 2016 CHEVROLET CRUZE WITH LESS THAN 90K MILES AT THE TIME WAS RUNNING HOT IN 2018,CAR WAS FIXED BY LOCAL CHEVY DEALERSHIP (_COOLANT JUG LEAK/ WATER HOUSING MADE OF PLASTIC CRACKED AT CLAMP CONNECTION AREA) WAS DIAGNOSTIC. AFTER FEW MONTHS IT STARTED RUNNING HOT AGAIN 2019, DEALERSHIP SAID DIAGNOSIS WAS THERMOSTAT, WATERPUMP, HOSES LEAKING.. AFTER ALL PARTS WAS REPLACED AND DRIVEN FOR COUPLE DAYS CAR DASHBOARD NOTIFICATION SAID A/C OFF/ IDLE ENGINE OVERHEATING. PAID FOR ANOTHER DIAGNOSTIC FROM DEALERSHIP AND NOW THEY ARE SAYING MAYBE A BLOWN HEADGASKET OR CRACKED ENGINE BLOCK DUE TO OVERHEATING.SEEMS AS THOUGH THE DEFECTED/ CHEAP PARTS CAUSED THIS FROM THE BEGINNING AND SHOULD BE RECALLED BEFORE SOMEONE ENGINE BLOW UP FROM OVERHEATING
CAR WOULD NOT GO INTO PARK WHILE STATIONARY IN A PARKING LOT. THE SHIFTER WOULD MOVE BETWEEN REVERSE, NEUTRAL, AND DRIVE BUT STOPPED AT PARK. I HAD TO PUSH VERY HARD ON IT TO FORCE IT INTO PARK. DANGEROUS BECAUSE IT COULD ROLL. PLUS YOU CAN'T REMOVE THE KEY FROM THE IGNITION SO YOUR CAR COULD GET STOLEN. THE ENTIRE SHIFTER ASSEMBLY HAD TO BE REPLACED.
CLUTCH PEDAL DID NOT RETURN TO PROPER POSITION. THIS DID NOT ALLOW THE ABILITY TO SHIFT. IF THIS HAD HAPPEND WHILE DRIVING COULD HAVE BEEN DANGEROUS. VEHICLE WAS STATIONARY IN PARKING LOT. THIS IS A KNOWN ISSUE, TSB IS PIP5558C.
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
WHEN LEAVING A GROCERY STORE, ROUGHLY 2 MILES, MY HUSBAND SAID THE GAS PEDDLE CLICKED. MOMENTS LATER, THE CAR STARTED SHIFTING WEIRD. WOULD NOT GET PAST FIRST GEAR. SECOND GEAR MADE THE CAR SUPER SHAKY AND THEN IT SHUT OFF. WHEN RESTARTING, CAR WOULD DRIVE NORMAL FOR A MINUTE THEN ACT UP AGAIN. WE WOULD PUT IT IN NEURAL AND COAST IT WITH NO PROBLEMS UNTIL IT DIED AGAIN. WHEN WE GOT HOME ABOUT 30 MINUTES LATER, I PULLED THE CODE AND IT WAS PULLING O2 BANK 1 SENSOR 2. CAR IS AT THE DEALERSHIP NOW. WAITING FOR A CALL ON THE DIAGNOSIS.
CONTINUING ILLUMINATION OF THE "CHECK ENGINE" LIGHT. TIED TO EMISSION SUSPECT MALFUNCTION CODES. HAS BEEN SERVICE FOR THIS PROBLEM AT LEAST FIVE TIMES. REPLACED FUEL INDUCTION SYSTEM, TURBO, FUEL INDUCTION SOLENOID AND OTHER COMPONENTS. STILL NO RESOLUTION. PROBLEM IS MADE KNOWN BY ILLUMINATION OF "CHECK ENGINE" LIGHT WHILE THE CAR IS RUNNING. NO AFTER MARKET PARTS, APPROX 48,000 MILES. THE DEALER SERVICE DEPARTMENT CANNOT SEEM TO CORRECT THE PROBLEM AFTER MULTIPLE TRIES.
WHILE THE ENGINE IS RUNNING, THE TRANSMISSION SUDDENLY AND WITHOUT WARNING FAILS. CAR IS IN GEAR BUT DOESN'T MOVE. FIRST OCCURRENCE WAS WHEN CAR WAS PARKED IN THE MORNING AND PUT INTO REVERSE TO BLACKOUT AND SECOND OCCURRENCE WAS A COUPLE WEEKS LATER WHEN STOPPED AT A RED LIGHT. TURNING THE CAR OFF FOR A FEW MINUTES SEEMS TO TEMPORARILY CORRECT THE PROBLEM. I AM WORRIED THE TRANSMISSION WILL FAIL SUDDENLY WHILE IN AN INTERSECTION OR OTHER DANGEROUS SITUATION
WHEN IM PRESSING THE BREAKS WHILE TURNING THE RPMS GO UP TO 3. WHEN IM GOING UP A HILL AND TRYING TO ACCELERATE THE CAR IS SLOW AT GETTING UP TO A 3 IN THE RPMS
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO HURRICANE CHEVROLET (200 SATURN WAY, HURRICANE, WV 25526, (304) 562-3005) WHERE IT WAS DIAGNOSED THAT THE CONVERTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER AND WAS INFORMED THAT THE WIRE TO WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS AT THE DEALER AWAITING FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000. *TT *TR
CAR HAS LESS THAN 17,000 MILES ON IT, AND THE CAR JERKS LIKE A FAILING TRANSMISSION. WHEN DRIVING AND STARTING UP AFTER STOPPING IT JERKS AND HESITATES. BRAKES ARE CONTINUOUSLY BEING BLOWN OUT AS THEY SQUEAL.
COOLANT RESERVOIR CRACKED, POSSIBLE BLOWN HEAD GASKET, OR BAD WATER PUMP.
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO SHAKE AND SMOKE BEGAN TO COME FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT PULLED OVER AND PLACED THE VEHICLE IN PARK HOWEVER, THE VEHICLE BEGAN TO REVERSE ON ITS OWN. THE CONTACT REMOVED THEMSELVES FROM THE VEHICLE AND NOTICED LIQUID COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE CAME TO A ROLLING STOP AT WHICH POINT THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE AGAIN. THE CONTACT OPENED THE HOOD AND NOTICED A FIRE COMING FROM THE TRANSMISSION OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED. THE VEHICLE HAD NOT RECEIVED A DIAGNOSING FOR THE FAILURE AND WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO...
Other 2016 CHEVROLET CRUZE Problem Areas
Engine
98 complaints
Electrical System
58 complaints
Unknown Or Other
40 complaints
Fuelpropulsion System
32 complaints
Air Bags
21 complaints
Service Brakes
17 complaints
Steering
17 complaints
Electronic Stability Control Esc
16 complaints
Vehicle Speed Control
10 complaints
Structurebody
7 complaints
Exterior Lighting
6 complaints
Wheels
5 complaints
Engine And Engine Cooling
4 complaints
Seats
4 complaints
Seat Belts
3 complaints
Fuel System Gasoline
2 complaints
Back Over Prevention Camera System
1 complaint
Engine And Engine Coolingcooling Systempump
1 complaint
Engine And Engine Coolingenginecrankcamshaft Position Sensor
1 complaint
Equipment
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Fuel System Otherstoragetank Assemblypressure Relief Devices
1 complaint
Lane Departure Blind Spot Detection
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Power Trainautomatic Transmissioninternalclutchesbands
1 complaint
Service Brakes Hydraulic
1 complaint
Suspension
1 complaint
Tires
1 complaint
Visibility
1 complaint
Visibilitywiper
1 complaint