NHTSA Complaint #10986039 — 2016 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO SHAKE AND SMOKE BEGAN TO COME FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT PULLED OVER AND PLACED THE VEHICLE IN PARK HOWEVER, THE VEHICLE BEGAN TO REVERSE ON ITS OWN. THE CONTACT REMOVED THEMSELVES FROM THE VEHICLE AND NOTICED LIQUID COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE CAME TO A ROLLING STOP AT WHICH POINT THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE AGAIN. THE CONTACT OPENED THE HOOD AND NOTICED A FIRE COMING FROM THE TRANSMISSION OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED. THE VEHICLE HAD NOT RECEIVED A DIAGNOSING FOR THE FAILURE AND WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO CONTACT THEIR INSURANCE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.