2013 CHEVROLET CRUZE — Problems, Recalls & Safety Data
5/5
Safety Rating
930
Owner Complaints
5
Recalls
139
Service Bulletins
0
Investigations
Overview of the 2013 CHEVROLET CRUZE
The 2013 CHEVROLET CRUZE has received a total of 930 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), EQUIPMENT:ELECTRICAL. 139 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (208 complaints), Electrical System (116 complaints), and Power Train (111 complaints).
Recalls for the 2013 CHEVROLET CRUZE
NHTSA has recorded 6 recalls for the 2013 CHEVROLET CRUZE, potentially affecting up to 225,950 vehicles.
Recall 16V502000 — ELECTRICAL SYSTEM:IGNITION
| 8,367 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain...
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782....
View full details →Recall 16V502000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
| 8,367 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain...
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782....
View full details →Recall 14V417000 — EQUIPMENT:ELECTRICAL
| 2,990 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix...
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service...
View full details →Recall 14V372000 — AIR BAGS
| 29,019 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
View full details →Recall 14V151000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
| 174,046 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second...
View full details →Recall 13V452000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
| 3,161 vehicles affected
Defect: General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
View full details →Owner Complaints for the 2013 CHEVROLET CRUZE
930 complaints have been filed with NHTSA for the 2013 CHEVROLET CRUZE. Below is a breakdown by vehicle component.
Most Recent Complaints
When I accelerate my rpm goes up but car dosent move as speed says and takes for me to let off the gas to speed up , and my steering when I turn it pulls away n it keep popping up service traction and going off
When I accelerate my rpm goes up but car dosent move as speed says and takes for me to let off the gas to speed up , and my steering when I turn it pulls away n it keep popping up service traction and going off
My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.
My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.
I’ve had the thermostat housing fail twice now. And now it leaking again for the third time!! Now the service stabilitrak light is on, but it only happens when the car is idling. This happened to me before while driving and I replaced the spark plugs and the coil pack. I know on other models the valve cover failed as well but I don’t see a recall on that, or the thermostat housing issues…. I just don’t get whyyyyy if people are having all the same issues why not recall it!!???
Safety Rating for the 2013 CHEVROLET CRUZE
The 2013 CHEVROLET CRUZE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 CHEVROLET CRUZE
General Motors, LLC has issued 139 technical service bulletins (TSBs) for the 2013 CHEVROLET CRUZE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-NA-101 — ENGINE
This service bulletin provides a procedure to replace the intake manifold if diagnostics has found the Non Return Valve missing to correct customer concerns of possible oil consumption and//or leaks.
23-NA-114 — ENGINE AND ENGINE COOLING
This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start up and possible flywheel replacement if the starter and fuse block have previously been replaced.
120941001B — ELECTRICAL SYSTEM
This informational bulletin provides information on how to determine whether or not an airbag module is counterfeit or not and what to do if a counterfeit airbag is found.
060847001O — ELECTRICAL SYSTEM
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PI1297C — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
16186 01 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
16186 01 - Emission Recall. On certain vehicles equipped with a 1.8L engine (RPO LWE), cracking of ceramic components internal to the catalytic converter may occur as a result of higher than anticipated exhaust temperatures. If this occurs, the catalytic converter low efficiency diagnostic will set and the malfunction indicator...
16186 01 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
16186 01 - Emission Recall. On certain vehicles equipped with a 1.8L engine (RPO LWE), cracking of ceramic components internal to the catalytic converter may occur as a result of higher than anticipated exhaust temperatures. If this occurs, the catalytic converter low efficiency diagnostic will set and the malfunction indicator...
1208132001E — ELECTRICAL SYSTEM
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
PIP5495B — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose...
05-00-89-029D — EQUIPMENT
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
Showing 10 of 139 technical service bulletins.
NHTSA Investigations for the 2013 CHEVROLET CRUZE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET CRUZE
- 2010 CHEVROLET CRUZE — 2 complaints
- 2011 CHEVROLET CRUZE — 1,105 complaints
- 2012 CHEVROLET CRUZE — 1,343 complaints
- 2013 CHEVROLET CRUZE (current)
- 2014 CHEVROLET CRUZE — 1,084 complaints
- 2015 CHEVROLET CRUZE — 381 complaints
- 2016 CHEVROLET CRUZE — 383 complaints
- 2017 CHEVROLET CRUZE — 291 complaints
- 2018 CHEVROLET CRUZE — 158 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints