2019 CHEVROLET CRUZE — Problems, Recalls & Safety Data
5/5
Safety Rating
26
Owner Complaints
2
Recalls
27
Service Bulletins
0
Investigations
Overview of the 2019 CHEVROLET CRUZE
The 2019 CHEVROLET CRUZE has received a total of 26 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 27 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (5 complaints), Engine (4 complaints), and Electrical System (3 complaints).
Recalls for the 2019 CHEVROLET CRUZE
NHTSA has recorded 2 recalls for the 2019 CHEVROLET CRUZE, potentially affecting up to 404,733 vehicles.
Recall 20V668000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 194,105 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service...
View full details →Recall 18V576000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 210,628 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or...
View full details →Owner Complaints for the 2019 CHEVROLET CRUZE
26 complaints have been filed with NHTSA for the 2019 CHEVROLET CRUZE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 2 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Air Bagssrs Malfunction Warning Lamplight | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 1 | 1 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 1 | 1 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 1 | 0 | 2 | 0 |
| Visibilitydefrosterdefoggerhvac System | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience
I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience
I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience
Timing chain rattles, due the the chain tensioner not having motor oil at early morning start-up. This causes the chain to be loose and eventually engine damage. Europe already issued recalls to this issue. They solved this issue by installing a seal, TIMING CHAIN TENSIONER FOR CHEVROLET GMC OPEL FEBI BILSTEIN 181945.
The vehicle needs the transmission bolts replaced has a recall need repaired as as possible. The automatic transmission jerk
Safety Rating for the 2019 CHEVROLET CRUZE
The 2019 CHEVROLET CRUZE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 CHEVROLET CRUZE
General Motors, LLC has issued 27 technical service bulletins (TSBs) for the 2019 CHEVROLET CRUZE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
18-NA-361 — FUEL/PROPULSION SYSTEM
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
20-NA-024 — ENGINE AND ENGINE COOLING
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
23-NA-040 — POWER TRAIN
This service bulletin provides a procedure to replace the torque convertor if found the cause of the rattle or engine stalling when placing transmission in gear.
PIP5598D — ELECTRICAL SYSTEM:STARTER ASSEMBLY
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
22-NA-007 — ELECTRICAL SYSTEM
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
PIP5842 — ENGINE
This Preliminary information communicates how technicians should diagnose and repair a possible engine stall and/or rattle noise
20NA047 — ENGINE AND ENGINE COOLING
This service bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL Illuminated with DTC P1101 Set.
20NA110 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak test to prime the pump.
PIP5599B — POWER TRAIN
This Preliminary information communicates to the dealer technician that the T01 transmission control module part restriction has ended.
PIP5657B — ELECTRICAL SYSTEM
This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.
Showing 10 of 27 technical service bulletins.
NHTSA Investigations for the 2019 CHEVROLET CRUZE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET CRUZE
- 2014 CHEVROLET CRUZE — 1,084 complaints
- 2015 CHEVROLET CRUZE — 381 complaints
- 2016 CHEVROLET CRUZE — 383 complaints
- 2017 CHEVROLET CRUZE — 291 complaints
- 2018 CHEVROLET CRUZE — 158 complaints
- 2019 CHEVROLET CRUZE (current)
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints