2014 CADILLAC XTS — Problems, Recalls & Safety Data
5/5
Safety Rating
70
Owner Complaints
4
Recalls
98
Service Bulletins
0
Investigations
Overview of the 2014 CADILLAC XTS
The 2014 CADILLAC XTS has received a total of 70 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with PARKING BRAKE, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE, STEERING. 98 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (13 complaints), Suspension (10 complaints), and Unknown Or Other (9 complaints).
Recalls for the 2014 CADILLAC XTS
NHTSA has recorded 4 recalls for the 2014 CADILLAC XTS, potentially affecting up to 269,323 vehicles.
Recall 14V541000 — PARKING BRAKE
| 205,309 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for...
View full details →Recall 14V518000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 5 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Consequence: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at...
View full details →Recall 14V409000 — STEERING
| 106 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Consequence: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's...
View full details →Recall 14V116000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 63,903 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Consequence: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners...
View full details →Owner Complaints for the 2014 CADILLAC XTS
70 complaints have been filed with NHTSA for the 2014 CADILLAC XTS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 13 | 0 | 1 | 0 | 0 |
| Suspension | 10 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 9 | 0 | 0 | 0 | 0 |
| Service Brakes | 4 | 0 | 1 | 0 | 0 |
| Steering | 4 | 1 | 0 | 0 | 0 |
| Air Bags | 3 | 1 | 0 | 1 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 1 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor | 2 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 2 | 0 | 1 | 0 | 0 |
| Structure | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemadasvideo Monitorscreen | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 1 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Equipmentelectricalinfotainment | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Parking Brake | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 1 | 0 | 0 | 0 |
| Wheelsrim | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention the failure has occurred on two different occasions. The manufacture was notified of the failure and they informed him that he will have to pay out of pocket for the cost of the repair. The approximate failure mileage was 122,000.
My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.
My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.
The contact owns a 2014 Cadillac XTS. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact slowly drove the vehicle to the residence five streets away. The contact exited the vehicle and performed an inspection of the vehicle. Upon inspecting the vehicle, the contact noticed that the front passenger’s side rotor was red-hot. The contact poured water on the rotor and steam filled the air. A mobile mechanic was contacted, and the vehicle was diagnosed with a seized brake chamber. The contact was informed that the electric parking brake needed to be replaced with an unknown part. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V541000 (Parking Brake); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The manufacturer confirmed that the recall repair was performed in September 2014 on the vehicle. The failure mileage was approximately 166,000.
Cracking on the white walls & splitting on the gold line wall I purchased the tires new (thinking) they was new with a warranty from discount tire witch they were new not used but already two years old & when I took them back to discount tire they said they was discontinued and they had took just a deduction off the tires with a warranty and it was just like buying some new ones I ask the salesman what's the point of the warranty he don't know or help I couldn't afford to pay for some new ones & I have to make it to work and than the other one did the same I reached out to the manufacturer and send him pictures and the receipt just a run around I had just replaced them again & the date is from 2022 it's 2025 please hold them accountable thanks in advance contact me @ [XXX] please INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety Rating for the 2014 CADILLAC XTS
The 2014 CADILLAC XTS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2014 CADILLAC XTS
General Motors, LLC has issued 98 technical service bulletins (TSBs) for the 2014 CADILLAC XTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
01-00-89-010O — UNKNOWN OR OTHER
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIC6435B — EXTERIOR LIGHTING:HEADLIGHTS
This Preliminary information communicates that U1523 may set after right headlamp replacement due to a part issue. Engineering is looking into the concern.
18NA045 — EXTERIOR LIGHTING:TAIL LIGHTS
This technical bulletin provides a procedure to install a pigtail harness to correct the rear tail lights from flashing fast when hot.
PIE0408A — SUSPENSION:REAR:SHOCK ABSORBER
This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Rear Shock Absorber Leak and/or Noise.
16-NA-169 — EXTERIOR LIGHTING
This technical bulletin provides a procedure to remove the trunk applique wire harness and body harness connectors to correct a customer concern of unwanted trunk opening, unable to open trunk, back up camera and/or license plate lamps inoperative caused by to corrosion of the applique wiring harness connector X411, as...
04-00-89-015L — EQUIPMENT
This informational bulletin provides warranty policy information on required operating procedures.
17-NA-047 — STEERING
This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message due to dirt and debris.
PIP5319E — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
This Preliminary Information communication provides information to the technician that some vehicles may have a rattle coming from the turbo on a cold start. If the technician has verified the rattle noise when cold is from the turbocharger, and the noise is unforced, there is a revised part available for...
PIC6137B — ENGINE
This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their...
GCUS-9-3216 — EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
16087 Special Coverage. On some vehicles, the hazard flashers may turn on after the vehicle is shut down and/or they may turn on while driving. If the hazard flashers turn on after the vehicle is shut down and left unattended for a long period of time, the battery may die....
Showing 10 of 98 technical service bulletins.
NHTSA Investigations for the 2014 CADILLAC XTS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XTS
- 2013 CADILLAC XTS — 145 complaints
- 2014 CADILLAC XTS (current)
- 2015 CADILLAC XTS — 17 complaints
- 2016 CADILLAC XTS — 25 complaints
- 2017 CADILLAC XTS — 33 complaints
- 2018 CADILLAC XTS — 7 complaints
- 2019 CADILLAC XTS — 7 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints