2016 CADILLAC XTS — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

25

Owner Complaints

1 Crash

0

Recalls

NO ACTIVE RECALLS

33

Service Bulletins

0

Investigations

Overview of the 2016 CADILLAC XTS

The 2016 CADILLAC XTS has received a total of 25 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 33 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (7 complaints), Unknown Or Other (5 complaints), and Fuelpropulsion System (2 complaints).

Recalls for the 2016 CADILLAC XTS

There are no recalls on file with NHTSA for the 2016 CADILLAC XTS. No Active Recalls

Owner Complaints for the 2016 CADILLAC XTS

25 complaints have been filed with NHTSA for the 2016 CADILLAC XTS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11637014 | ELECTRICAL SYSTEM | | N/A miles
Stabilitrak light comes on that also causes the engine light to come on. The vehicle self-accelerate while in park and did again when in drive. Can not tell you how fast the Rpm accelerated due to panic that the vehicle was self-accelerating but it didn’t last long. Really quick and it went back to normal idling. Vehicle is scheduled for inspection today 1/20/25 at Classic Cadillac Atlanta. No warnings were given, lights(stabiltrak) just came on. Also the suspension rides very low. It feels like there are no shocks either front or rear.
#11637014 | STEERING | | N/A miles
Stabilitrak light comes on that also causes the engine light to come on. The vehicle self-accelerate while in park and did again when in drive. Can not tell you how fast the Rpm accelerated due to panic that the vehicle was self-accelerating but it didn’t last long. Really quick and it went back to normal idling. Vehicle is scheduled for inspection today 1/20/25 at Classic Cadillac Atlanta. No warnings were given, lights(stabiltrak) just came on. Also the suspension rides very low. It feels like there are no shocks either front or rear.
#11637014 | SUSPENSION | | N/A miles
Stabilitrak light comes on that also causes the engine light to come on. The vehicle self-accelerate while in park and did again when in drive. Can not tell you how fast the Rpm accelerated due to panic that the vehicle was self-accelerating but it didn’t last long. Really quick and it went back to normal idling. Vehicle is scheduled for inspection today 1/20/25 at Classic Cadillac Atlanta. No warnings were given, lights(stabiltrak) just came on. Also the suspension rides very low. It feels like there are no shocks either front or rear.
#11610420 | ELECTRICAL SYSTEM | | N/A miles
Screen completely unresponsive and delaminated
#11597537 | WHEELS | | N/A miles
I was forced onto the shoulder of the interstate by a vehicle that came into my lane. As I went onto the shoulder, I hit a pothole (there were several), and it split my factory rim in half, damaging my tire, also. It took me several days to find a reasonably priced replacement factory wheel as I could not afford $900 to replace one wheel that should have been able to withstand a pothole on the side of the road. I had to pay $215 for a wheel from a company in Wisconsin that had to ship it to me. and it is a used wheel that has a lot of curb rash, damages to it, so who knows how long it will withstand daily driving. I had to buy a new tire for $115 and wait for that to be shipped so I could pick up. Then I had to pay to have the tire put on the wheel and balanced. This also left me on the side of the road for four hours waiting for a tow truck which was very dangerous. Which my insurance only paid partial because of the distance that I was to my home. They charged me an additional $40 on top of what my car insurance paid them. All of this caused a lot of anxiety being on the side of an interstate waiting for a tow truck because my whole rim split in half. And the stress of figuring out how to pay for it all to be repaired so I could stop borrowing a car just to get to and from work. I called the dealership that I purchased the vehicle from Cable Dahmer Cadillac of Kansas City and the person in the parts department basically told me it wasn't anyone's fault and he didn't have any information on how I could file a claim with Cadillac/GM directly before coming here to file a claim. I also filed a claim with the state of Missouri so they are aware the shoulder/road on the interstate in that location needs repaired so this doesn't happen to anyone else.

View all Electrical System complaints →

Safety Rating for the 2016 CADILLAC XTS

The 2016 CADILLAC XTS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2016 CADILLAC XTS

General Motors, LLC has issued 33 technical service bulletins (TSBs) for the 2016 CADILLAC XTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

18-NA-263 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

PIC6048N — BACK OVER PREVENTION

This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to...

PIP5180C — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start...

19NA081 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations.

PIP5319F — ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

This Preliminary Information communication provides information to the technician that some vehicles may have a rattle coming from the turbo on a cold start. If the technician has verified the rattle noise when cold is from the turbocharger, and the noise is unforced, there is a revised part available for...

PIP5331G — ENGINE

This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area...

32470-01 — EQUIPMENT

32470 01 - Service Update (Service Procedure Revised) - The Rear (or mid-row seat ) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Replace the Auxiliary Heater and Air Conditioning Control.

32470-01 — EQUIPMENT ADAPTIVE/MOBILITY

32470 01 - Service Update (Service Procedure Revised) - The Rear (or mid-row seat ) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Replace the Auxiliary Heater and Air Conditioning Control.

18NA045 — ELECTRICAL SYSTEM

This technical bulletin provides a procedure to install a pigtail harness to correct the rear tail lights from flashing fast when hot.

16NA075 — VISIBILITY

This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds

Showing 10 of 33 technical service bulletins.

NHTSA Investigations for the 2016 CADILLAC XTS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CADILLAC XTS

View all CADILLAC XTS model years →

Other CADILLAC Models

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