2015 CADILLAC XTS — Problems, Recalls & Safety Data
5/5
Safety Rating
17
Owner Complaints
2
Recalls
50
Service Bulletins
0
Investigations
Overview of the 2015 CADILLAC XTS
The 2015 CADILLAC XTS has received a total of 17 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW, PARKING BRAKE. 50 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Unknown Or Other (3 complaints), and Power Train (2 complaints).
Recalls for the 2015 CADILLAC XTS
NHTSA has recorded 2 recalls for the 2015 CADILLAC XTS, potentially affecting up to 205,704 vehicles.
Recall 15V666000 — AIR BAGS:SIDE/WINDOW
| 395 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service...
View full details →Recall 14V541000 — PARKING BRAKE
| 205,309 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for...
View full details →Owner Complaints for the 2015 CADILLAC XTS
17 complaints have been filed with NHTSA for the 2015 CADILLAC XTS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 4 | 0 | 0 | 1 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Equipmentelectricalinfotainment | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 1 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The CUE system has totally quit so we are unable to change radio stations, get driving instructions, talk on the telephone etc. After reading online, this is a problem that Cadillac is not addressing and just tells us we have to replace it at our cost. Very disappointed that this hasn't been addressed in the past as many cars have been affected.
Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set up appt with the factory service rep and he has not gotten back to me by today's date June 12th 2023. Looking forward to hearing from someone about this problem I feel I am getting the runaround! Thank you [XXX] [XXX] [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set up appt with the factory service rep and he has not gotten back to me by today's date June 12th 2023. Looking forward to hearing from someone about this problem I feel I am getting the runaround! Thank you [XXX] [XXX] [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Please note GM PIP5146A...Chatter or Bind Feel on turns... AKA transmission shudder. According to Cadillac dealer in Durham, NC. The car needs it's rear differential replaced; 90,000 miles.. That is happening now. Ally, the extended warranty company, sent a technician to inspect the part. I don't know if the original part is still available. I 1st noticed the problem in Fall 2019. Shop invoice, 62,187miles, reflects differential fluid & filter change which temporarily, partially mitigated the problem for a few years. It never disappeared. I am not sure what the worse case safety scenario is. I never let it get that far.
Cue screen spiderd Causing you to not control radio at times I’m driving and my radio is on 12 and the volume and can out of nowhere jump up to like 60 you cannot turn it down even if you hold the button on the steering wheel This has happened multiple times I’ve had at the dealership they have seen the video and they’re telling me it’s possibly an electrical issue but it needs to be fixed before he causes an accident
Safety Rating for the 2015 CADILLAC XTS
The 2015 CADILLAC XTS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 CADILLAC XTS
General Motors, LLC has issued 50 technical service bulletins (TSBs) for the 2015 CADILLAC XTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIP5913 — EQUIPMENT
This Preliminary information communicates additional diagnostics to help isolate source of complaint.
PIC6376C — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes...
PIC5815D — SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that may have sit lower at being parked for several days. It is important to note that, under normal conditions, it is typical and acceptable for the air suspension system to drop slightly over time. Dealers can remind customers...
PIC6042B — STEERING
This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
PIP5319F — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
This Preliminary Information communication provides information to the technician that some vehicles may have a rattle coming from the turbo on a cold start. If the technician has verified the rattle noise when cold is from the turbocharger, and the noise is unforced, there is a revised part available for...
PIP5095E — ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the...
PIC5815C — SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that may have sit lower at being parked for several days. It is important to note that, under normal conditions, it is typical and acceptable for the air suspension system to drop slightly over time. Dealers can remind customers...
PIC6042A — STEERING
This Preliminary Information communication provides information to the technician about vehicles that if replacement of either shift paddle is necessary, the steering wheel does not need to be replaced nor does it need to be removed to replace either shift paddle.
16NA381 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
This technical bulletin provides a procedure to install a clip on the head rest j-clip to correct a condition of the head rest material coming loose due to the j-clip not being robust enough to retain the material down.
PIC6048H — ELECTRICAL SYSTEM
This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to...
Showing 10 of 50 technical service bulletins.
NHTSA Investigations for the 2015 CADILLAC XTS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XTS
- 2013 CADILLAC XTS — 145 complaints
- 2014 CADILLAC XTS — 70 complaints
- 2015 CADILLAC XTS (current)
- 2016 CADILLAC XTS — 25 complaints
- 2017 CADILLAC XTS — 33 complaints
- 2018 CADILLAC XTS — 7 complaints
- 2019 CADILLAC XTS — 7 complaints
- 2020 CADILLAC XTS — 0 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints