2019 CADILLAC XTS — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
2
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2019 CADILLAC XTS
The 2019 CADILLAC XTS has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 13 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Engine (1 complaint), and Power Train (1 complaint).
Recalls for the 2019 CADILLAC XTS
NHTSA has recorded 2 recalls for the 2019 CADILLAC XTS, potentially affecting up to 210,803 vehicles.
Recall 18V899000 — SEAT BELTS:FRONT
| 175 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.
Consequence: If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for...
View full details →Recall 18V576000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 210,628 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or...
View full details →Owner Complaints for the 2019 CADILLAC XTS
7 complaints have been filed with NHTSA for the 2019 CADILLAC XTS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transmission cooler line and performed a drain and fill, but the shudder continues.
currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transmission cooler line and performed a drain and fill, but the shudder continues.
The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.
Safety Rating for the 2019 CADILLAC XTS
NHTSA has not yet tested the 2019 CADILLAC XTS in its New Car Assessment Program.
Technical Service Bulletins for the 2019 CADILLAC XTS
General Motors, LLC has issued 13 technical service bulletins (TSBs) for the 2019 CADILLAC XTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
N222369620 — ENGINE AND ENGINE COOLING
Certain vehicles may have a condition that could cause the evaporative emissions purge valve to not fully close. If this condition occurs, the engine could run rough, hesitate, or stall at idle speeds. Additionally, the Malfunction Indicator Light (Check Engine Light) would illuminate, and a diagnostic trouble code would be...
PIC6418A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates steps to perform to determine if the concern relates to a concern that is under engineering investigation.
PIC6418 — ELECTRICAL SYSTEM
This Preliminary information communicates steps to perform to determine if the concern relates to a concern that is under engineering investigation.
150089002B — STRUCTURE
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIC6376B — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes...
20NA023 — EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin provides a procedure to correct a condition of a fluid leak from front of vehicle.
080310006G — EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
N192269770 — SEAT BELTS:FRONT:ANCHORAGE
N192269770 - Service Update. Certain vehicles may have the driver side front seatbelt intermediate guide not properly installed into the B-Pillar. When this happens, the intermediate guide may become disengaged from the pillar. A loose intermediate guide may produce a metal to metal sound while allowing the seatbelt webbing to...
N192269770 — EQUIPMENT
N192269770 - Service Update. Certain vehicles may have the driver side front seatbelt intermediate guide not properly installed into the B-Pillar. When this happens, the intermediate guide may become disengaged from the pillar. A loose intermediate guide may produce a metal to metal sound while allowing the seatbelt webbing to...
PIC6340B — ELECTRICAL SYSTEM:SOFTWARE
This Preliminary information communicates information to not replace any parts for Favorites unavailable message intermittently. This PI will be deleted and a bulletin created when new software is available.
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2019 CADILLAC XTS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XTS
- 2014 CADILLAC XTS — 70 complaints
- 2015 CADILLAC XTS — 17 complaints
- 2016 CADILLAC XTS — 25 complaints
- 2017 CADILLAC XTS — 33 complaints
- 2018 CADILLAC XTS — 7 complaints
- 2019 CADILLAC XTS (current)
- 2020 CADILLAC XTS — 0 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints