2013 CADILLAC XTS — Problems, Recalls & Safety Data
5/5
Safety Rating
145
Owner Complaints
5
Recalls
271
Service Bulletins
0
Investigations
Overview of the 2013 CADILLAC XTS
The 2013 CADILLAC XTS has received a total of 145 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with PARKING BRAKE, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS. 271 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (40 complaints), Suspension (24 complaints), and Unknown Or Other (13 complaints).
Recalls for the 2013 CADILLAC XTS
NHTSA has recorded 6 recalls for the 2013 CADILLAC XTS, potentially affecting up to 302,263 vehicles.
Recall 14V541000 — PARKING BRAKE
| 205,309 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for...
View full details →Recall 14V518000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 5 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Consequence: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at...
View full details →Recall 14V116000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 63,903 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Consequence: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners...
View full details →Recall 13V220000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 10,210 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency...
Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
View full details →Recall 13V220000 — ELECTRICAL SYSTEM
| 10,210 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency...
Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
View full details →Recall 12V525000 — SEATS:MID/REAR ASSEMBLY
| 12,626 vehicles affected
Defect: General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its...
Consequence: In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.
Remedy: General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.
View full details →Owner Complaints for the 2013 CADILLAC XTS
145 complaints have been filed with NHTSA for the 2013 CADILLAC XTS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 40 | 0 | 2 | 0 | 0 |
| Suspension | 24 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 13 | 0 | 0 | 0 | 0 |
| Engine | 12 | 0 | 1 | 0 | 0 |
| Exterior Lighting | 8 | 0 | 0 | 0 | 0 |
| Service Brakes | 6 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 6 | 0 | 0 | 0 | 0 |
| Wheels | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 3 | 0 | 0 | 0 | 0 |
| Seats | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 2 | 0 | 0 | 0 | 0 |
| Wheelsrim | 2 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seatsfront Assemblyseat Heatercooler | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontstabilizer Bar | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2013 Cadillac XTS. The contact stated that while driving at an undisclosed speed, the rear suspension was bouncing, and the vehicle became difficult to maneuver. The message to "Check Leveling System" was displayed on the instrument panel. The contact researched and became aware of a recall; however, the VIN was not under recall. The vehicle was taken to the residence and the vehicle was self-diagnosed and it was determined that the stabilizer bar had detached. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report a failure. The failure mileage was approximately 200,000.
Automatic Headlamp Leveling System malfunction causing safety issues with nighttime driving.
My VIN is not associated with the recall, identified as NHTSA ID 12V525. It affected 12,626 2013 Cadillac XTS vehicles manufactured between October 12, 2011, and August 30, 2012. However, the rear seat headrests in this 2013 Cadillac XTS will not stay in the upright position. SAFETY CONCERN: This could lead to the headrest collapsing during a crash, potentially increasing the risk of injury to rear seat occupant I called my local dealer Red Nolan Cadillac and they informed me that since the VIN is not associated with the recall, they cannot help me with a replacement unless I pay $497 for labor and parts to replace the headrests in the rear of my vehicle. HELP!!! I believe this is a safety issue when someone is in the back seat. It has already been identified as a safety issue. The rear seat headrest mechanism may not engage properly, causing the headrest to not lock in the upright position after being folded forward. REMEDY:The recall involved replacing the affected headrest mechanisms with a revised design.
As I’m driving with cruise set my brake lamps intermittently flashing without breaking and the cruise control potentially disengage. A software glitch in the body controls module. Plus, my passenger light says the dim light it out when it’s not. I’v had a mechanic replace the light multiple times and he says it something in the wiring.
As I’m driving with cruise set my brake lamps intermittently flashing without breaking and the cruise control potentially disengage. A software glitch in the body controls module. Plus, my passenger light says the dim light it out when it’s not. I’v had a mechanic replace the light multiple times and he says it something in the wiring.
Safety Rating for the 2013 CADILLAC XTS
The 2013 CADILLAC XTS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 CADILLAC XTS
General Motors, LLC has issued 271 technical service bulletins (TSBs) for the 2013 CADILLAC XTS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
00-06-01-026Q — ENGINE AND ENGINE COOLING
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIC6435B — UNKNOWN OR OTHER
This Preliminary information communicates that U1523 may set after right headlamp replacement due to a part issue. Engineering is looking into the concern.
990420002L — EQUIPMENT
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIC6435A — EXTERIOR LIGHTING
This Preliminary information communicates that U1523 may set after right headlamp replacement due to a part issue. Engineering is looking into the concern.
12262XTS — EQUIPMENT
2013 Cadillac XTS - This information replacles the information located under "Memory Seats" found in Section 3 of your owner manual
12262XTS — SEATS
2013 Cadillac XTS - This information replacles the information located under "Memory Seats" found in Section 3 of your owner manual
19NA081 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations.
PIC5494J — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is...
17-NA-172 — SUSPENSION:REAR
Rear Suspension Sagging or Sitting Low, Vehicle Not Level After Sitting Overnight Vehicles in new car inventory may be observed or some customers may comment that the rear of the vehicle is riding/sitting low, vehicle sagging, vehicle not level, suspension bottomed out, etc. Review probable causes below.
17-NA-172 — SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
This informational bulletin provides information on Specialized Diagnostic Information on Rear Air Suspension.
Showing 10 of 271 technical service bulletins.
NHTSA Investigations for the 2013 CADILLAC XTS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XTS
- 2013 CADILLAC XTS (current)
- 2014 CADILLAC XTS — 70 complaints
- 2015 CADILLAC XTS — 17 complaints
- 2016 CADILLAC XTS — 25 complaints
- 2017 CADILLAC XTS — 33 complaints
- 2018 CADILLAC XTS — 7 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints