NHTSA Complaint #11597537 — 2016 CADILLAC XTS

I was forced onto the shoulder of the interstate by a vehicle that came into my lane. As I went onto the shoulder, I hit a pothole (there were several), and it split my factory rim in half, damaging my tire, also. It took me several days to find a reasonably priced replacement factory wheel as I could not afford $900 to replace one wheel that should have been able to withstand a pothole on the side of the road. I had to pay $215 for a wheel from a company in Wisconsin that had to ship it to me. and it is a used wheel that has a lot of curb rash, damages to it, so who knows how long it will withstand daily driving. I had to buy a new tire for $115 and wait for that to be shipped so I could pick up. Then I had to pay to have the tire put on the wheel and balanced. This also left me on the side of the road for four hours waiting for a tow truck which was very dangerous. Which my insurance only paid partial because of the distance that I was to my home. They charged me an additional $40 on top of what my car insurance paid them. All of this caused a lot of anxiety being on the side of an interstate waiting for a tow truck because my whole rim split in half. And the stress of figuring out how to pay for it all to be repaired so I could stop borrowing a car just to get to and from work. I called the dealership that I purchased the vehicle from Cable Dahmer Cadillac of Kansas City and the person in the parts department basically told me it wasn't anyone's fault and he didn't have any information on how I could file a claim with Cadillac/GM directly before coming here to file a claim. I also filed a claim with the state of Missouri so they are aware the shoulder/road on the interstate in that location needs repaired so this doesn't happen to anyone else.