NHTSA Complaint #11431624 — 2016 CADILLAC XTS

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11431624
Vehicle 2016 CADILLAC XTS
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

20-inch aluminum alloys wheels are all bent. I purchased this vehicle from a dealer near Lansing, Michigan. Upon test driving there were 2 wheels low on air. The dealer inspected the wheels and assured me they were fine. Once I got home I took the car to a local dealer who confirmed that all 4 rims were bent. This was also confirmed by the local tire shop. 4 rims for the vehicle were almost $[XXX], which also had a 3-4 month back order. The dealer and tire shop confirmed that bent 20” rims are a major problem for GM and aftermarket wheels were the only option if I did not want to wait months. I contacted the previous owner of the vehicle (they left their registration under the car seat) and they confirmed they had the same issue. The previous owner was told It was tires, and after purchasing 4 new tires (The same model as came from the factory) the problem persisted. Rather than purchase e new rims on top of the $1500 in tires, the previous owner chose to trade the vehicle. This rim problem is quite common and NOT limited to Corvettes, GM should replace these wheels for no charge. GM engineers and tests these vehicles and rim IN MICHIGAN. Perhaps they should drive and test on the roads the rest of the state has to drive on, not just the freshly paved road of the GM Proving Grounds. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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