2014 AUDI Q7 — Problems, Recalls & Safety Data
N/A
Safety Rating
65
Owner Complaints
2
Recalls
116
Service Bulletins
0
Investigations
Overview of the 2014 AUDI Q7
The 2014 AUDI Q7 has received a total of 65 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, TIRES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 116 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Fuelpropulsion System (11 complaints), Engine (10 complaints), and Electrical System (7 complaints).
Recalls for the 2014 AUDI Q7
NHTSA has recorded 3 recalls for the 2014 AUDI Q7, potentially affecting up to 264,687 vehicles.
Recall 23V086000 — EQUIPMENT:OTHER:LABELS
| 12,100 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number...
View full details →Recall 23V086000 — TIRES
| 12,100 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number...
View full details →Recall 17V298000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 240,487 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July...
View full details →Owner Complaints for the 2014 AUDI Q7
65 complaints have been filed with NHTSA for the 2014 AUDI Q7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 11 | 0 | 0 | 0 | 0 |
| Engine | 10 | 0 | 0 | 0 | 0 |
| Electrical System | 7 | 0 | 0 | 2 | 0 |
| Fuel System Gasoline | 5 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 5 | 1 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 2 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 2 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Gas leak under left passenger side of the vehicle.
The contact owns a 2014 Audi Q7. The contact stated that while driving 60 MPH, there was an abnormal beeping sound coming from the warning light on the instrument panel. The message "Low Coolant" was displayed. In addition, the vehicle stalled. The contact was unable to move over to the side of the road. The contact raised the hood and refilled the coolant reservoir. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in the Volkswagen Emissions Scandal several years ago, and the vehicle was repaired. The contact stated that the failure persisted. The contact related the failure to the EGR (Exhaust Gas Recirculation), where the valve recirculates exhaust gas to lower combustion temperatures and reduce nitrogen oxide (NOx) emissions. The manufacturer was not made aware of the issue. The failure mileage was approximately 111,000.
The contact owns a 2014 Audi Q7. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with fuel filter flange failure. The contact was informed that the fuel filter flange needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); however, the recall repair had been performed in December 2017. The contact was informed that the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.
Component/System That Failed: The airbag system failed to deploy during a frontal collision. The vehicle’s front driver and passenger airbags did not activate at the time of impact. The airbag system is still present in the vehicle and is available for inspection upon request. ⸻ Safety Risk: The failure of the airbags to deploy during a significant front-end collision put my safety and the safety of my passengers at serious risk. The impact was forceful enough to cause frame displacement and over $11,000 in structural damage, rendering the vehicle inoperable. Had the collision occurred at a slightly higher speed or involved another passenger vehicle, the lack of airbag protection could have resulted in serious injury or death. ⸻ Reproduced or Confirmed by a Dealer or Service Center: The issue has not been reproduced, as it occurred during a single collision event. However, an independent body shop has confirmed structural frame damage, and Audi of America was provided photos, repair estimates, and the official police report. Audi reviewed the case but denied the claim, stating the crash “did not meet the deceleration threshold” for deployment — despite the vehicle being disabled in the crash. ⸻ Inspected By: •Police: Yes – an official California Highway Patrol report was filed (Report #231220583). •Insurance Representative: Yes – damage was assessed and repairs partially initiated. •Manufacturer: Yes – Audi of America reviewed photos and documentation submitted by me but declined further inspection. •Independent Service Center: Yes – initial damage assessment and frame displacement confirmed. ⸻ Warning Lamps or Symptoms: There were no warning lights or malfunction indicators related to the airbag system before the collision. The vehicle was operating normally at the time of the incident. Post-incident, the airbags never deployed and no system alerts were generated.
The contact owns a 2014 Audi Q7. The contact stated that while inside or outside the vehicle, there was an abnormally strong gasoline odor detected. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); however, the failure recurred and there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Safety Rating for the 2014 AUDI Q7
NHTSA has not yet tested the 2014 AUDI Q7 in its New Car Assessment Program.
Technical Service Bulletins for the 2014 AUDI Q7
Volkswagen Group of America, Inc. has issued 116 technical service bulletins (TSBs) for the 2014 AUDI Q7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
01133820355191 — FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
EVAP emission control system leak detected
01133820355191 — FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
EVAP emission control system leak detected
A0020362002047_1 — EQUIPMENT:ELECTRICAL
This information bulletin contains instructions for technicans on how to ensure their TAC call goes smoothly.
Circular 23Z9 — EQUIPMENT
Audi is releasing a software calibration update to the Approved Emissions Modification (AEM). This software calibration will include the following changes to the vehicles emissions control and on-board diagnostics (OBD) software: (1) It will correct an issue that is causing the 'check engine' light to falsely illuminate under certain driving...
A9019192032113_2 — ELECTRICAL SYSTEM
This information bulletin contains a background on the outside air temperature reading. 2008-2020 A3, 2015-2020 A3 Cabrio, 2008-2016 A3 Sportback, 2008-2020 A4, 2010-2020 A4 allroad, 2008-2012 A4 Avant, 2008-2009 A4 Cabrio, 2010-2020 A5 Cabrio, 2008-2020 A5 Coupe, 2018-2020 A5 Sportback, 2008-2020 A6, 2008-2011 A6 Avant, 2008-2020 A7, 2008-2020 A8, 2008-2019...
A011914 20510534 — FUEL SYSTEM, GASOLINE
This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.
A011911 20510533 — EQUIPMENT
This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.
A011905 2034359- — ELECTRICAL SYSTEM
Remove the G684 Reducing Agent Tank level sensor.
A011999 2033806 — ENGINE AND ENGINE COOLING
This bulletin provides repair instructions when coolant control valves have coolant inside of their electrical connector.
A011880 2034359- — EQUIPMENT ADAPTIVE/MOBILITY
This bulletin contains repair instructions for when a MIL is on and DTC P20E900 or P20FE00 is stored in the ECM.
Showing 10 of 116 technical service bulletins.
NHTSA Investigations for the 2014 AUDI Q7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q7
- 2009 AUDI Q7 — 34 complaints
- 2010 AUDI Q7 — 44 complaints
- 2011 AUDI Q7 — 26 complaints
- 2012 AUDI Q7 — 44 complaints
- 2013 AUDI Q7 — 48 complaints
- 2014 AUDI Q7 (current)
- 2015 AUDI Q7 — 56 complaints
- 2016 AUDI Q7 — 2 complaints
- 2017 AUDI Q7 — 388 complaints
- 2018 AUDI Q7 — 170 complaints
- 2019 AUDI Q7 — 76 complaints