2019 AUDI Q7 — Problems, Recalls & Safety Data
5/5
Safety Rating
76
Owner Complaints
4
Recalls
64
Service Bulletins
0
Investigations
Overview of the 2019 AUDI Q7
The 2019 AUDI Q7 has received a total of 76 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:ROOF AND PILLARS, STEERING, AIR BAGS:SIDE/WINDOW. 64 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Steering (10 complaints), Suspension (10 complaints), and Electrical System (9 complaints).
Recalls for the 2019 AUDI Q7
NHTSA has recorded 4 recalls for the 2019 AUDI Q7, potentially affecting up to 94,790 vehicles.
Recall 20V658000 — STRUCTURE:BODY:ROOF AND PILLARS
| 94,144 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
View full details →Recall 20V149000 — STEERING
| 229 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Consequence: A sudden loss of loss of steering control may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this...
View full details →Recall 20V093000 — AIR BAGS:SIDE/WINDOW
| 383 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Consequence: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.
View full details →Recall 19V114000 — SUSPENSION:FRONT:SHOCK ABSORBER
| 34 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Consequence: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
View full details →Owner Complaints for the 2019 AUDI Q7
76 complaints have been filed with NHTSA for the 2019 AUDI Q7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 10 | 3 | 0 | 0 | 0 |
| Suspension | 10 | 0 | 0 | 0 | 0 |
| Electrical System | 9 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 8 | 0 | 0 | 0 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 3 | 1 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 1 | 0 | 0 | 0 |
| Wheels | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 1 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The starter in my Audi Q7 2019 failed and the car would not start. I was parked in my garage and manually had to put the car in neutral using the tool provided in the trunk and push the car out of the garage until a flatbed tow truck was able to take my car to the shop. If this happened elsewhere, I could have been stranded without the ability to start my car. My car was towed to a certified shop where they confirmed the failure and made the repair by installing a new starter.
While driving, the vehicle’s infotainment system suddenly froze and then rebooted on its own. During the reboot, the display was unavailable for several minutes, causing loss of access to navigation, vehicle status information, and warning messages while the vehicle was in motion. This occurred without warning and distracted the driver while driving, creating a potential safety risk.
Drive System malfunction code appeared while driving. Engine then shut off immediately. Had it towed to Audi dealership. Fuel Pump and Fuel Pump Module Codes reported in diagnostics check: codes P3044, P1158, and P0148. There is a NHTSA campaign number 22V516 (Audi recall number 20DR) that has been reported on this same issue with the fuel pump, however, my model 2019 is one year shy of the 2020 Q7 to 2021 affected vehicle range. Asking NHTSA to look into other repeated fuel pump issues for the same model vehicle, but for 2019 models. I have read of other 2019 model fuel pump complaints that match the 2020-2021 recall. The 2019 models need to be included in the investigation and recall.
Yesterday I bought a 2019 Audi Q7 and today I get a warning light stating my right parking lamp is defective. Upon checking the light I found that it was on and working. Upon researching the issue I found that there are numerous complaints on 2017 and 2018 models of the same vehicle, for the same issue. Dealership stating it is an entire right headlight replacement to the tune of over $ 2500.
Safety Rating for the 2019 AUDI Q7
The 2019 AUDI Q7 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 AUDI Q7
Volkswagen Group of America, Inc. has issued 64 technical service bulletins (TSBs) for the 2019 AUDI Q7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A9124472070046_3 — ELECTRICAL SYSTEM
This bulletin provides information when there is an SOS Malfunction warning in the instrument cluster in vehicles with ConBox Low.
A9124482070942_4 — ELECTRICAL SYSTEM
This bulletin provides information when there is an SOS Malfunction warning in the instrument cluster in vehicles with ConBox Low; DTC U142100 stored in the gateway.
A9024852073747_1 — UNKNOWN OR OTHER
This bulletin provides information when there are scratches, or a coating on the cover of the instrument cluster, or particles in the housing.
A4024742058489_8 — SUSPENSION
This bulletin provides information when there is a squeaking noise from the front of the vehicle while driving.
AVIN4PIN20240214 — STRUCTURE:BODY:DOOR
Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Front window inoperative Air suspension warning - DTC P089200 Charge handle doesnâÃÂÃÂt release Vehicle will not charge Temp sensor DTC P218500 Corrosion on wheelhouse cover plate
A4024702058489_7 — STRUCTURE
This bulletin provides information for when there is a creaking noise from the front of the vehicle while driving.
A9023642072514_1 — UNKNOWN OR OTHER
This bulletin provides information when the speedometer needle flickers in the Audi virtual cockpit while driving.
A9023362071329_1 — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This Pending Service Solution requests that technicians create a PSS record in instances where the Audi Virtual Cockpit speedometer needle flickers while driving.
A9123032070046_2 — ELECTRICAL SYSTEM
This bulletin provides information for when the emergency call warning appears in the instrument cluster when leaving an area of cellular coverage.
A5723022058452_4 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin provides information for when the rear window defogger is not operational.
Showing 10 of 64 technical service bulletins.
NHTSA Investigations for the 2019 AUDI Q7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q7
- 2014 AUDI Q7 — 65 complaints
- 2015 AUDI Q7 — 56 complaints
- 2016 AUDI Q7 — 2 complaints
- 2017 AUDI Q7 — 388 complaints
- 2018 AUDI Q7 — 170 complaints
- 2019 AUDI Q7 (current)
- 2020 AUDI Q7 — 25 complaints
- 2021 AUDI Q7 — 103 complaints
- 2022 AUDI Q7 — 19 complaints
- 2023 AUDI Q7 — 26 complaints
- 2024 AUDI Q7 — 0 complaints