2017 AUDI Q7 — Problems, Recalls & Safety Data
N/A
Safety Rating
388
Owner Complaints
7
Recalls
208
Service Bulletins
0
Investigations
Overview of the 2017 AUDI Q7
The 2017 AUDI Q7 has received a total of 388 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with STEERING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL, SEAT BELTS:PRETENSIONER. 208 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Exterior Lighting (122 complaints), Engine (57 complaints), and Electrical System (49 complaints).
Recalls for the 2017 AUDI Q7
NHTSA has recorded 11 recalls for the 2017 AUDI Q7, potentially affecting up to 292,436 vehicles.
Recall 20V149000 — STEERING
| 229 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Consequence: A sudden loss of loss of steering control may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this...
View full details →Recall 19V035000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
| 74,881 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
View full details →Recall 16V955000 — SEAT BELTS:PRETENSIONER
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:SIDE/WINDOW
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V641000 — SEATS:MID/REAR ASSEMBLY
| 19,205 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating...
Consequence: If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
Remedy: Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall...
View full details →Recall 16V648000 — STEERING:ELECTRIC POWER ASSIST SYSTEM
| 8 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Consequence: With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Remedy: Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
View full details →Recall 16V642000 — EXTERIOR LIGHTING
| 79,895 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights....
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
View full details →Recall 16V642000 — ELECTRICAL SYSTEM:SOFTWARE
| 79,895 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights....
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
View full details →Recall 16V519000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 14,535 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: Air bags that deploy with excessive force may increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
View full details →Owner Complaints for the 2017 AUDI Q7
388 complaints have been filed with NHTSA for the 2017 AUDI Q7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Exterior Lighting | 122 | 0 | 0 | 0 | 0 |
| Engine | 57 | 0 | 1 | 1 | 0 |
| Electrical System | 49 | 0 | 2 | 2 | 0 |
| Suspension | 30 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 30 | 2 | 2 | 1 | 0 |
| Steering | 19 | 2 | 0 | 2 | 0 |
| Fuelpropulsion System | 16 | 0 | 0 | 0 | 0 |
| Service Brakes | 9 | 0 | 0 | 0 | 0 |
| Power Train | 8 | 0 | 0 | 0 | 0 |
| Wheels | 7 | 0 | 0 | 0 | 0 |
| Air Bags | 6 | 3 | 0 | 5 | 0 |
| Structurebody | 6 | 0 | 0 | 1 | 0 |
| Visibilitywiper | 5 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 3 | 1 | 0 | 1 | 0 |
| Seat Belts | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 2 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 1 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingcooling System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingturn Signalbulbs | 1 | 0 | 0 | 0 | 0 |
| Firerelated | 1 | 0 | 1 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Power Traindrivelinedifferential Unit | 1 | 0 | 0 | 0 | 0 |
| Seat Beltsfrontretractor | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal odor. The vehicle started shaking, and the drive train malfunction indicator was displayed. The contact pulled over to the side of the road, and the vehicle was towed to an independent mechanic, where it was diagnosed and determined that the exhaust valve had burned a hole through cylinder #1 due to a misfire. The contact notified the dealer, but assistance was declined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.
Car has a burnt cylinder from excessive oil consumption due to poor piston ring design. These engines are prone to failure to do carbon buildup on the cylinders which leads to poor PCV performance to exacerbate the problem. Audi dealership has confirmed my cylinder 3 has a burnt valve and requires a new engine.
The car is displaying "Right front marker light defective". This lessens the visibility when turning. This problem is a VIN specific recall of the 2017 Q7 and my VIN is not included, even though I am experiencing the exact same problem as the recall on the other VINs from the same year.
Getting error message that the "Front Right Side Marker Light Defective". The light appears to be operational. Searched for this issue and Audi recalled some models but many users outside the current recall report this same issue. Please expand the vin numbers for the recall action for safety.
Catastrophic Engine failure while driving on highway with family. System gave error codes DTC P054A, DTC P0301, DTC P0017. Vehicle was not drivable. Always serviced with oil and filter change at recommended service intervals at authorized Audi dealer. Never showed any signs of malfunction or warning lamps prior to this incidence. Brought it to a mechanic specializing in European cars and diagnosis was the Engine has failed completely and needs new engine.
Safety Rating for the 2017 AUDI Q7
NHTSA has not yet tested the 2017 AUDI Q7 in its New Car Assessment Program.
Technical Service Bulletins for the 2017 AUDI Q7
Volkswagen Group of America, Inc. has issued 208 technical service bulletins (TSBs) for the 2017 AUDI Q7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_2060719_5 — STRUCTURE:BODY
This bulletin provides information when there is a noise complaint at the anchoring point of the second row seat caused by contact between the lock and the locking mechanism.
SM 42-2025 — ENGINE
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
A0124352048402_10 — ENGINE
This buylletin provides information when the MIL is on, DTC P05A000 is stored in the ECM.
A2024712070211_2 — ENGINE
This bulletin provides information when the EPC light is on; fuel level sender; DTC entry B10581B, B103E1B Resistance too high.
A9724072073305_1 — UNKNOWN OR OTHER
This bulletins provides information when the radiator fans, alarm, or wipers are not working; DTC P048000, _048100, U063200, U063300, U10F300, U10A400, P10EF00.
WS_wh cover plate — STRUCTURE:BODY
Corrosion on wheelhouse cover plate
A9023582072005_2 — ELECTRICAL SYSTEM:SOFTWARE
This bulletin provides information for when the error message "CBR1021E: Can't parse Request. (cpngw)" appears when adapting control units, keys, or immobilizer; DTC B201700.
A9023502072005_1 — ELECTRICAL SYSTEM
This bulletin provides information for when the error message "CBR1021E: Cant parse Request. (cpngw)" appears when adapting control units, keys, or immobilizer; DTC B201700.
A5723102058159_5 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
This bulletin provides information for when the power closing door latch is intermittently inoperative.
A6023622054203_5 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
This bulletin provides information on when noises are heard in the panoramic sunroof, particularly over rough roads, and usually when the sunroof glass panel is closed.
Showing 10 of 208 technical service bulletins.
NHTSA Investigations for the 2017 AUDI Q7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q7
- 2012 AUDI Q7 — 44 complaints
- 2013 AUDI Q7 — 48 complaints
- 2014 AUDI Q7 — 65 complaints
- 2015 AUDI Q7 — 56 complaints
- 2016 AUDI Q7 — 2 complaints
- 2017 AUDI Q7 (current)
- 2018 AUDI Q7 — 170 complaints
- 2019 AUDI Q7 — 76 complaints
- 2020 AUDI Q7 — 25 complaints
- 2021 AUDI Q7 — 103 complaints
- 2022 AUDI Q7 — 19 complaints