2013 AUDI Q7 — Problems, Recalls & Safety Data
N/A
Safety Rating
48
Owner Complaints
3
Recalls
130
Service Bulletins
0
Investigations
Overview of the 2013 AUDI Q7
The 2013 AUDI Q7 has received a total of 48 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, TIRES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 130 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (10 complaints), Fuelpropulsion System (9 complaints), and Visibilitywiper (7 complaints).
Recalls for the 2013 AUDI Q7
NHTSA has recorded 5 recalls for the 2013 AUDI Q7, potentially affecting up to 268,315 vehicles.
Recall 23V086000 — EQUIPMENT:OTHER:LABELS
| 12,100 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number...
View full details →Recall 23V086000 — TIRES
| 12,100 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number...
View full details →Recall 17V298000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 240,487 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July...
View full details →Recall 14V516000 — ENGINE AND ENGINE COOLING
| 1,814 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
Consequence: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The...
View full details →Recall 14V516000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 1,814 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
Consequence: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The...
View full details →Owner Complaints for the 2013 AUDI Q7
48 complaints have been filed with NHTSA for the 2013 AUDI Q7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 10 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 9 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 7 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 1 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 1 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 60 | 0 |
| Unknown Or Other | 2 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
Limp mode. started shortly after my purchase in May 2024. On highway and would go into limp mode, almost got hit and caused danger to other traffic. thought it was fixed and it happened again. went to pull out and make a left hand turn and had no rpms again, limp mode. Almost got t-boned. multiple electric issues. drivers side light. windows not wanting to work at times.
Limp mode. started shortly after my purchase in May 2024. On highway and would go into limp mode, almost got hit and caused danger to other traffic. thought it was fixed and it happened again. went to pull out and make a left hand turn and had no rpms again, limp mode. Almost got t-boned. multiple electric issues. drivers side light. windows not wanting to work at times.
Limp mode. started shortly after my purchase in May 2024. On highway and would go into limp mode, almost got hit and caused danger to other traffic. thought it was fixed and it happened again. went to pull out and make a left hand turn and had no rpms again, limp mode. Almost got t-boned. multiple electric issues. drivers side light. windows not wanting to work at times.
Lights on dash were flashing in cluster which made it look like it was low tire pressure. I had a portable air pump which showed tires were fine. The vehicle went into some kind of limp mode which prevented the vehicle from driving the speed limit. It was taken to Auto service center. The diagnosis was Engine failure due to a burnt valve. It's been confirmed through the dealership, mechanics and consumers that is a common problem with this particular make and model vehicle. This engine failure left me on the side of the road and not feeling safe at all while being approximately 3 hours from my home. As an Audi owner I'm was so disappointed to be told that I needed a new motor even though it still runs in limp mode. This vehicle has less than 150k miles. It was the best European vehicle I ever owned until it wasn't. Bad call and poor quality control Audi!
Lately, I have been adding coolant to my car - 2013 Audi Q& TDI and Motor Oil for unknown reasons why it was happening. It started last year, 2023. I thought it was a normal thing that the oil level and coolant level kept on getting depleted. Comparing with my other car, i.e. a 2016 Toyota Avalon, I never encountered these problems My Audi car was serviced sometime 2018 and apparently all gaskets of the engine were replaced after I complained about severe leaking of oil inside my car garage. Until I went online to get if there were similar complaints of other users of this car were reported. My friend's car of same Audi model was also experiencing the same issue. I was also observing a similar gas smell inside my Audi car, whenever I start the engine and my air vent is not closed for couple of months. When I had it serviced to check my vent filter, the mechanic also noticed that there was leaking oil near the filter housing. The brake power is so low despite having it serviced for brake assist recall sometime in 2016 despite new Brake pads were installed. I also noticed that the brake fluid was getting lower sometime July 2023. Looking at the list of recalls - these complaints were not addressed by those 3 recalls reported to NHTSA.
Safety Rating for the 2013 AUDI Q7
NHTSA has not yet tested the 2013 AUDI Q7 in its New Car Assessment Program.
Technical Service Bulletins for the 2013 AUDI Q7
Volkswagen Group of America, Inc. has issued 130 technical service bulletins (TSBs) for the 2013 AUDI Q7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
Dealer 37O4 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Transmission Control Module (TCM) Software
01133820355191 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EVAP emission control system leak detected
01133820355191 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EVAP emission control system leak detected
SM 48-2021 — ELECTRICAL SYSTEM:SOFTWARE
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Circular26M9REV2 — ENGINE
REVISED - Removed the need for particle sensor plug
Circular26M9REV1 — EQUIPMENT
REVISED - Part number for dual clamp corrected in the required parts section and work procedure.
AWA171220190918 — EQUIPMENT
This is the extended warranty for Gen 2.1 TDI vehicles. Revised September 18, 2019 to include information about vehicles with a totaled status, and revised "Loaner Vehicle Applicability" statement.
A9119652050565_2 — ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general software update instructions for vehicles with PR Code 7UH. 2016-2020 A3, 2016-2020 A3 Cabrio, 2016 A3 Sportback, 2016-2020 A4, 2016-2020 A4 allroad, 2016-2012 A4 Avant, 2016-2020 A5 Cabrio, 2016-2020 A5 Coupe, 2018-2020 A5 Sportback, 2016-2020 A6, 2016-2020 A7, 2016-2020 A8, 2016-2020 e-tron, 2019-2020 e-tron quattro, 2016-2020...
A011877 2051053- — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.
A371880 2036113_ — ELECTRICAL SYSTEM:IGNITION
This bulletin contains repair instructions for when the ignition key cannot be removed even though the gear shifter is in park.
Showing 10 of 130 technical service bulletins.
NHTSA Investigations for the 2013 AUDI Q7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q7
- 2008 AUDI Q7 — 44 complaints
- 2009 AUDI Q7 — 34 complaints
- 2010 AUDI Q7 — 44 complaints
- 2011 AUDI Q7 — 26 complaints
- 2012 AUDI Q7 — 44 complaints
- 2013 AUDI Q7 (current)
- 2014 AUDI Q7 — 65 complaints
- 2015 AUDI Q7 — 56 complaints
- 2016 AUDI Q7 — 2 complaints
- 2017 AUDI Q7 — 388 complaints
- 2018 AUDI Q7 — 170 complaints