2015 AUDI Q7 — Problems, Recalls & Safety Data

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N/A

Safety Rating

56

Owner Complaints

1 Crash

2

Recalls

ACTIVE RECALL

60

Service Bulletins

0

Investigations

Overview of the 2015 AUDI Q7

The 2015 AUDI Q7 has received a total of 56 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, TIRES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 60 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (12 complaints), Fuelpropulsion System (7 complaints), and Unknown Or Other (6 complaints).

Recalls for the 2015 AUDI Q7

NHTSA has recorded 3 recalls for the 2015 AUDI Q7, potentially affecting up to 264,687 vehicles.

Recall 23V086000 — EQUIPMENT:OTHER:LABELS

| 12,100 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Consequence: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number...

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Recall 23V086000 — TIRES

| 12,100 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Consequence: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number...

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Recall 17V298000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 240,487 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July...

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Owner Complaints for the 2015 AUDI Q7

56 complaints have been filed with NHTSA for the 2015 AUDI Q7. Below is a breakdown by vehicle component.

Most Recent Complaints

#11682233 | ENGINE | | N/A miles
Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0
#11682233 | FUEL/PROPULSION SYSTEM | | N/A miles
Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0
#11659445 | VISIBILITY/WIPER | | N/A miles
Right passenger windshield wiper arm, broke off and windshield during driving. It started to sprinkle and the automatic windshield wipers came on. The right passenger side wiper arm broke off and went flying over the vehicle. Fortunately the vehicle behind me was far away and was able to maneuver out of the way. I checked and the whole arm broke, not the wiper blade. The drivers side is fine. I read that this is a common issue and that many drivers have had the exact issue on the same side. This spans over several years. I saw from 2008 Q7 to 2016.
#11658348 | ENGINE | | N/A miles
Engine started knocking. Excessive use of oil in vehicle. Even after putting oil in and getting the oil changed several times, the vehicle constantly leaks and is consuming massive amounts of oil.
#11545901 | FUEL SYSTEM, GASOLINE | | 60,000 miles
The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump flange. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V298000 (Fuel System Gasoline). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The contact was informed that the vehicle had been repaired by the previous owner. The failure mileage was 60,000.

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Safety Rating for the 2015 AUDI Q7

NHTSA has not yet tested the 2015 AUDI Q7 in its New Car Assessment Program.

Technical Service Bulletins for the 2015 AUDI Q7

Volkswagen Group of America, Inc. has issued 60 technical service bulletins (TSBs) for the 2015 AUDI Q7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

Circular 37O4 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Transmission Control Module (TCM) Software

A012054201475311 — FUEL SYSTEM, GASOLINE

This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.

Circular 23Z9 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Audi is releasing a software calibration update to the Approved Emissions Modification (AEM). This software calibration will include the following changes to the vehicles emissions control and on-board diagnostics (OBD) software: (1) It will correct an issue that is causing the 'check engine' light to falsely illuminate under certain driving...

Circular 23Z9 — ELECTRICAL SYSTEM:SOFTWARE

Audi is releasing a software calibration update to the Approved Emissions Modification (AEM). This software calibration will include the following changes to the vehicles emissions control and on-board diagnostics (OBD) software: (1) It will correct an issue that is causing the 'check engine' light to falsely illuminate under certain driving...

Dealer 23Z9 — ELECTRICAL SYSTEM

Audi is releasing a software calibration update to the Approved Emissions Modification (AEM). This software calibration will include the following changes to the vehicles' emissions control and on-board diagnostics (OBD) software: (1) It will correct an issue that is causing the 'check engine' light to falsely illuminate under certain driving...

A011911 20510533 — ENGINE AND ENGINE COOLING

This bulletin contains repair instructions for DTCs P24CC00 and P24CB00.

A011905 2034359- — EQUIPMENT

In cases with the above fault codes, remove the active tank according to instructions in the Elsa Repair Manual.

A011881 2034359- — EQUIPMENT

This bulletin contains repair instructions for when a MIL is on and DTC P20E900 or P20FE00 is stored in the ECM.

A011881 2034359- — ENGINE

This bulletin contains repair instructions for when a MIL is on and DTC P20E900 or P20FE00 is stored in the ECM.

AWC-18-09 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This communication provides instructions for documenting the fuel refill in the INFORM tool.

Showing 10 of 60 technical service bulletins.

NHTSA Investigations for the 2015 AUDI Q7

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI Q7

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Other AUDI Models

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