2011 AUDI Q7 — Problems, Recalls & Safety Data
N/A
Safety Rating
26
Owner Complaints
4
Recalls
75
Service Bulletins
0
Investigations
Overview of the 2011 AUDI Q7
The 2011 AUDI Q7 has received a total of 26 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, TIRES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 75 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Visibilitywiper (7 complaints), Fuelpropulsion System (4 complaints), and Unknown Or Other (4 complaints).
Recalls for the 2011 AUDI Q7
NHTSA has recorded 5 recalls for the 2011 AUDI Q7, potentially affecting up to 199,409 vehicles.
Recall 23V086000 — EQUIPMENT:OTHER:LABELS
| 12,100 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number...
View full details →Recall 23V086000 — TIRES
| 12,100 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number...
View full details →Recall 18V818000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 5,987 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
View full details →Recall 16V660000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 143,214 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs...
View full details →Recall 15V019000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
| 26,008 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Consequence: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers...
View full details →Owner Complaints for the 2011 AUDI Q7
26 complaints have been filed with NHTSA for the 2011 AUDI Q7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Visibilitywiper | 7 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 5 | 0 |
| Fuel System Diesel | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Driving on a country road with no vehicle in front of me - a loud explosion occurred and realized the front panel of the sunroof had exploded. Luckily, the screen was closed at the time and no large glass fragments fell into the occupants of the vehicle - there were five of us at the time. Arrived at a friend’s house to vacuum out the small slivers of glass pieces that fell through the screen. The outside temperature that day was approximately 80°F. The explosion sounded like gunfire and it was very scary. My [XXX] (Nephew) started crying after the incident because it was very shocking to all of us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Bosch CP4 High Pressure Fuel Pump failed suddenly at interstate speed (65-70mph) as I was driving up a hill in 3 lanes of traffic. The car stalled immediately and lost all motive power. I had to limp across 3 lanes of traffic to get to the shoulder right away, risking collision from passing vehicles. I could provide the damaged pump for inspection if needed. It's a common failure of the CP4 design, disintegrating and pushing tiny metal shards throughout the fuel system including injectors. The CP4 has been recalled on many vehicles previously. The problem has been diagnosed by the Audi dealership and confirmed the Bosch CP4 pump failed and destroyed the entire fuel system. The car has been dealership maintained since new and had no warning signs of failure, or lights. It was running perfectly prior to this incident. Because of the location of the incident there was a 5 hour delay in roadside assistance, in which my family sat on the side of the road.
The smell of gasoline out side on the left and the right behind driver seat. Please help me. I searched on YouTube alot of car audi brand recall to fix the issue. They said cracked and leaked the cap of filter fuel pump.
Passenger windshield wiper snapped off. Light rain and also driving at normal interstate speed.
Driving on a Saturday evening when it started raining. Wipers automatically engaged, suddenly saw passenger side blade warp then snap off and fly off the to the side of the street causing the driver behind me to swerve almost causing an accident. I pulled over immediately, to retrieve the piece to try and determine what happened. Saw that it just snapped off and flew off without any notice.
Safety Rating for the 2011 AUDI Q7
NHTSA has not yet tested the 2011 AUDI Q7 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 AUDI Q7
Volkswagen Group of America, Inc. has issued 75 technical service bulletins (TSBs) for the 2011 AUDI Q7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A0024902074853_1 — FUEL/PROPULSION SYSTEM
This bulletin provides service information ror when the fuel tank cannot be fully filled.
Circular 26M7 — ENGINE AND ENGINE COOLING
Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions.
Dealer 26M7 — ENGINE AND ENGINE COOLING
Under certain high load and/or highway driving conditions vehicle exhaust temperatures may increase catalyst aging, due to thermal stress, which could lead to elevated tailpipe emissions.
A9020362058077_2 — EQUIPMENT
This bulletin contains instructions for determining unexpected Audi pre sense interventions.
Circular 26M9 — EQUIPMENT
Due to a parts catalog error, incorrect emissions related component(s) may have been installed on some vehicles during a past service repair visit. Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.
Dealer 26M9 — ENGINE
Due to a parts catalog error, incorrect emissions related component(s) may have been installed on some vehicles during a past service repair visit. Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.
AWA181220190918 — EQUIPMENT
This bulletin explains the extended emissions warranty for 3.0L TDI Gen 1.2 vehicles. Revised September 18, 2019 to include information about vehicles with a totaled status, and revised "Loaner Vehicle Applicability" statement.
A011999 2033806 — ELECTRICAL SYSTEM
This bulletin provides repair instructions when coolant control valves have coolant inside of their electrical connector.
Campaign Parts B — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
3.0L TDI Emissions Recalls 23R8 Part supersession
AWA-18-13 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This bulletin explains how to code the "customer delight" elements included with the repair for 3.0L TDI Gen 1.2 vehicles.
Showing 10 of 75 technical service bulletins.
NHTSA Investigations for the 2011 AUDI Q7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q7
- 2006 AUDI Q7 — 0 complaints
- 2007 AUDI Q7 — 133 complaints
- 2008 AUDI Q7 — 44 complaints
- 2009 AUDI Q7 — 34 complaints
- 2010 AUDI Q7 — 44 complaints
- 2011 AUDI Q7 (current)
- 2012 AUDI Q7 — 44 complaints
- 2013 AUDI Q7 — 48 complaints
- 2014 AUDI Q7 — 65 complaints
- 2015 AUDI Q7 — 56 complaints
- 2016 AUDI Q7 — 2 complaints