2023 AUDI Q7 — Problems, Recalls & Safety Data
N/A
Safety Rating
26
Owner Complaints
3
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2023 AUDI Q7
The 2023 AUDI Q7 has received a total of 26 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SIDE/WINDOW. 23 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Automatic Emergency Braking (3 complaints), Service Brakes (3 complaints), and Electrical System (2 complaints).
Recalls for the 2023 AUDI Q7
NHTSA has recorded 4 recalls for the 2023 AUDI Q7, potentially affecting up to 358,987 vehicles.
Recall 25V900000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 356,894 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became...
View full details →Recall 24V251000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 91 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may...
Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
View full details →Recall 23V868000 — AIR BAGS:SIDE/WINDOW
| 1,001 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
View full details →Recall 23V868000 — AIR BAGS:SIDE/WINDOW
| 1,001 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
View full details →Owner Complaints for the 2023 AUDI Q7
26 complaints have been filed with NHTSA for the 2023 AUDI Q7. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 1 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemadas | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Seatsbarriers | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My rear differential keep locking and making noise while turning
Audi Rumble is present on this vehicle, Audi disregards it even after visiting the dealer many times over the issue. Center diff is what is causing it. No issue up to 30k miles, then the rumble started. I am afraid of the drivetrain breaking and locking up during driving which could be catastrophic. Audi does have TSBs on this exact issue from previous model years, this model year doesnt. More complaints should come in eventually for this exact issue.
First Incident [XXX], in Columbia SC driving in parking lot On Post, approx 10pm, blocking traffic. Car shut down and MMI disappeared. After approximately 20-30 minutes car started, still no screen. I was able to drive it. Next day, Rebooted per Google, took to dealership who said I should make sure I used premium gas. When I said I did I was told to be careful which gas station I bought it from. And since the screen was back up they couldn’t do anything. I called the Corporate office who had them run a full systems check. All with MMI was well until [XXX] at [XXX]pm. Driving in Columbia SC screen disappeared again but car did not stop this time. I called dealership who told me to press the volume button until it rebooted. It didn’t work. I was told to bring it in. The Audi App sent me a Headlight Assistant Malfunction Warning! message at 7:44pm also, same evening as the MMI incident. Copy of current screen and 10/24 service receipt. This is a dangerous situation as someone almost hit the back of my car during the first incident since the stop was so sudden ([XXX]) I was blocking the driveway and cars had to backup and detour in a small dark area. Losing MMI while driving is a distraction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
View all Forward Collision Avoidance Automatic Emergency Braking complaints →
Safety Rating for the 2023 AUDI Q7
NHTSA has not yet tested the 2023 AUDI Q7 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 AUDI Q7
Volkswagen Group of America, Inc. has issued 23 technical service bulletins (TSBs) for the 2023 AUDI Q7. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_2080568_1 — STRUCTURE:BODY
This bulletin provides informaiton when there are noises from the panoramic sunroof.
TSB_2079917_1 — ENGINE
This bulletin provides information when the engine can only be started with a delay; 2.0 ltr. 4 cyl. TFSI.
TSB_2079649_1 — ELECTRICAL SYSTEM
This bulletin provides information when there is an emergency call warning in instrument cluster, no event memory entry; MLB vehicles.
TSB_2076264_2 — ELECTRICAL SYSTEM
This TSB provides repair instructions for the overhead view camera, generatoin 3.
TSB_2079194_1 — ELECTRICAL SYSTEM
This bulletin provides information if the radio plays when the vehicle is parked.
A5424702074129_3 — STRUCTURE:BODY
This bulletin provides information when there are noises from door arrester when opening or closing door.
A9124802068171_5 — UNKNOWN OR OTHER
This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
A9024362055188_12 — ELECTRICAL SYSTEM
This bulletin provides informatin whem the individual overhead view cameras are inoperative (picture is blurry or fogged up), DTCs B200FFA, B127C04, C12AE02.
A5724462074129_2 — STRUCTURE:BODY
This bulletin provides information when there is noise heard while opening and closing doors.
WS_Q7 Airbag light — AIR BAGS
Airbag light on - DTC B12251B
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2023 AUDI Q7
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q7
- 2018 AUDI Q7 — 170 complaints
- 2019 AUDI Q7 — 76 complaints
- 2020 AUDI Q7 — 25 complaints
- 2021 AUDI Q7 — 103 complaints
- 2022 AUDI Q7 — 19 complaints
- 2023 AUDI Q7 (current)
- 2024 AUDI Q7 — 0 complaints
- 2025 AUDI Q7 — 18 complaints
- 2026 AUDI Q7 — 0 complaints