NHTSA Complaint #11669083 — 2023 AUDI Q7

First Incident [XXX], in Columbia SC driving in parking lot On Post, approx 10pm, blocking traffic. Car shut down and MMI disappeared. After approximately 20-30 minutes car started, still no screen. I was able to drive it. Next day, Rebooted per Google, took to dealership who said I should make sure I used premium gas. When I said I did I was told to be careful which gas station I bought it from. And since the screen was back up they couldn’t do anything. I called the Corporate office who had them run a full systems check. All with MMI was well until [XXX] at [XXX]pm. Driving in Columbia SC screen disappeared again but car did not stop this time. I called dealership who told me to press the volume button until it rebooted. It didn’t work. I was told to bring it in. The Audi App sent me a Headlight Assistant Malfunction Warning! message at 7:44pm also, same evening as the MMI incident. Copy of current screen and 10/24 service receipt. This is a dangerous situation as someone almost hit the back of my car during the first incident since the stop was so sudden ([XXX]) I was blocking the driveway and cars had to backup and detour in a small dark area. Losing MMI while driving is a distraction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)