2014 AUDI Q7 Fuelpropulsion System Problems

Gas leak under left passenger side of the vehicle.

Over a period of a week started to smell fuel in the cabin area. I took the vehicle to my mechanics as the closest Audi dealer in 1hr 15mins away on I-10 in mobile Alabama and I did not want to risk the drive. It turns out that the q7 has a recall for 20Z8 which is the fuel pump flange, since the mechanic I use works on Europe models and has worked on both my Audi's before I requested him to complete the job since it was a safety recall. Then I attached all the information to Audi of America stating what the issue was and why I didn't take it to Audi of mobile due to my safety I received an email back from Audi stating since I didn't take the vehicle to mobile and not to a Audi dealership they would not pay for the repairs. Due...

the vehicle was leaking gas. the vehicle rarely would start. fuses easily burn out or go bad due to possible electrical problems. now I am having to purchase maybe it is called a drive shaft? or something that makes the vehicle not go or start?? I am not a mechanic but I pay a lot of money on this vehicle every month, the repairs are extremely high and not wating to ruin my credit due to neglect part of Audi company. I will also get pictures as soon as the mechanic can get the parts and start working on the next problem.

It seems that there is a leak around my fuel tank. That resembles something Audi has put in a recall for other vehicles of my year make and model, but my vin isn’t included in the recall.

About a month ago I smelled and noticed a fuel leak had a mechanic check it out he said it was leaking by the fuel pump flange and it was a recall and it looks like it wasn’t fix at all or wasn’t fixed properly I contacted Audi and they said it was fixed but they have no records of it being fixed!!

THERE IS A CURRENT RECALL ON THE VEHICLES FOR THE FLANGE AROUND THE FUEL PUMP LEAKING. THE REPAIR DOES NOT FIX THE PROBLEM AND IT WILL REOCCUR. AUDI WILL ONLY FIX THE CAR ONCE. NEXT REPAIR IS ON THE OWNER AND COSTS $1,000 TO REPAIR. AUDI REPAIR FACILITY ADMITS IT IS THE VERY PROBLEM AFFECTED IN THE RECALL AND THAT MY VEHICLE IS LEAKING SO MUCH FUEL IT IS IN IMMINENT DANGER OF CATCHING FIRE. THEY WILL NOT EVEN LET IT LEAVE THE FACILITY UNLESS IT IS TOWED ONLY BECAUSE OF THE SEVERITY OF THE LEAK. VEHICLE WAS TAKEN BACK TO AUDI ON SEVERAL OCCASIONS AFTER THE FIRST RECALL REPAIR WAS DONE SAYING THEIR WAS A FUEL SMELL ONLY TO HAVE THE CAR RETURNED SAYING IT WAS NORMAL. ONCE THE WARRANTY EXPIRED NOW THEY SAY IT HAS A FUEL LEAK AND REFUSE TO PAY FOR REPAIRS.

THE GLOW PLUG LIGHT CAME ON AND OFF AND THE VEHICLE COMPLETELY LOSE ACCELERATION (NO POWER) ON THE FREEWAY DURING NORMAL DRIVING. THIS IS THE SECOND TIME THAT THIS HAPPENS TO ME. THE FIRST TIME THAT IT HAPPENED IN JUNE OF 2020, THE RECALL WAS DONE ON BY AUDI DEALER ASSUMING THAT THE PROBLEM WOULD GO AWAY, BUT IT CAME BACK.

MY FAMILY AND I WERE DRIVING ABOUT 55MPH AND THE GLOW PLUG WARNING LIGHT STARTED FLASHING AND THE VEHICLE STALLED AFTER A MILE OR SO. THE DEALER SAID THAT THE FUEL WAS CONTAMINATED AND THAT THE WHOLE FUEL SYSTEM HAD TO BE REPLACED AND WAS GOING TO COST MORE THAN $11000. THE SERVICE GUY SAID THE DEALER WAS PAYING FOR IT BECAUSE THEY ARE GOOD GUYS, BOLONI. WE COULD HAVE HAD AN ACCIDENT AND DIED BECAUSE IT WAS AT NIGHT ON A 2 WAY ROAD AND BARELY NO ROOM ON THE SIDE OF THE ROAD. I SAY FROM EVERYWHERE I'VE READ IT IS A FAULTY HPFP. CAR ONLY HAS 65000 MILES TOO.

IN JANUARY 2019, WHILE I WAS DRIVING ON CA 110 IN EXCESS OF 60 MPH, THE AUDI Q7 TDI'S GLOW PLUG INDICATOR LIGHT CAME ON, I LOST ACCELERATION AND A FEW MINUTES LATER, MY ENGINE SHUT OFF AND I WAS STUCK IN THE LEFT LANE. I HAD TO CALL 911 AND HAVE CHP STOP ALL TRAFFIC AND PUSH MY CAR TO THE SHOULDER WHILE I AWAITED A TOW TRUCK. AUDI DTLA TOLD ME THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THAT THERE WAS METAL SHRAPNEL IN MY FUEL LINE AND IT ALL HAD TO BE REPLACED. THEY SAID THIS WAS A DIESEL WARRANTY COVERED ISSUE AND WE DID NOT PAY ANY CHARGE. IN JUNE 2019 WHILE DRIVING ON INTERSTATE 10 IN AZ, THE GLOW PLUG LIGHT CAME ON AGAIN AND WE LOST ACCELERATION WHILE DRIVING OVER 60 MPH. WE IMMEDIATELY EXITED THE HIGHWAY AND SHUT OFF THE ENGINE BEFORE...

HIGH PRESSURE FUEL PUMP (HPFP) FAILED WHILE DRIVING. CAR STOPPED INSTANTLY IN TRAFFIC AND WOULD NOT START CREATING A VERY DANGEROUS SITUATION. CAR HAS ONLY 46,XXX MILES AND THIS IS A COMMON FAILURE WITH TDI VW CARS.

I WAS DRIVING ON THE HIGHWAY AT 55-75 MILES PER HOUR. I SAW AN ORANGE INDICATOR LIGHT FOR THE 'GLOW PLUG SYSTEM' APPEAR, WITH NO PREVIOUS WARNING. I CONTINUED TO DRIVE FOR SEVERAL MINUTES, BUT FELT A LOSS OF POWER. THE ACCELERATOR WHEN DEPRESSED DID NOT RESPOND WITH POWER. I WAS IN THE LEFT LANE OF TRAFFIC WHICH SLOWED DOWN TO A STANDSTILL, BUT WHEN TRAFFIC PICKED UP, MY CAR STALLED AND STOPPED COMPLETELY. I TRIED TO RESTART THE ENGINE UNSUCCESSFULLY. I WAS STUCK IN THE LEFT LANE OF TRAFFIC AND BLOCKING ONCOMING TRAFFIC AT HIGH SPEEDS. IT WAS VERY DANGEROUS AND I HAD TWO CHILDREN IN THE CAR. I CALLED 911 AND THE HIGHWAY PATROL HAD TO STOP ALL LANES OF THE TRAFFIC TO PUSH ME TO THE HIGHWAY SHOULDER. WE CALLED AUDI CARE AND EVEN THE POLICE URGED THEM TO SEND A TOW TRUCK IMMEDIATELY, THEY GAVE ME...