2010 VOLKSWAGEN JETTA Fuel System Diesel Problems

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE ENGINE SOUNDED VERY ROUGHLY AND UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT PREVIOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WARNING LIGHT NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,208. UPDATED 4/30/15*CN UPDATED 05/05/15

NHTSA ACTION NUMBER :EA11003 AUX FUEL INJECTION PUMP AND LINES LEAKING. *TR

AFTER ENTERING STREET, AFTER APPROXIMATELY 1/2 MILE, GLOW LIGHT INDICATOR CAME ON AND DID NOT FLASH, A POP SOUNDED AND THE ENGINE DIED AND COULD NOT BE RESTARTED, VEHICLE WAS TOWED 25 MILES TO DEALERSHIP, WAITING FOR DIAGNOSIS. NO PRIOR WARNING LIGHTS OR INDICATORS THAT THE ENGINE WAS INOPERABLE. HAD A NEW BATTERY AND HAD JUST MADE A TRIP OF 345 MILES TWO DAYS PRIOR. *TR

WHILE DRIVING ON THE GEORGE WASHINGTON BRIDGE FROM NYC TO NEW JERSEY, THE CAR BEGAN TO SLOW, THERE WAS A SLIGHT "BUCKING" OF THE ENGINE, AND WARNING LIGHTS ILLUMINATED ON THE DASH (GLOW PLUG MALFUNCTION INDICATOR AND BATTERY MALFUNCTION INDICATOR). I TRIED TO DOWNSHIFT, BUT WAS UNABLE TO ENGAGE GEARS OR CONTROL THE SPEED OF THE VEHICLE. THE CAR SLOWED TO A STOP AND I PUT ON MY EMERGENCY FLASHERS. THE ENGINE WAS STILL RUNNING, BUT I WAS UNABLE TO ENGAGE THE GEARS TO MAKE IT GO. *TR

I STARTED THE MORNING OF 12/17/2014 JUST AS I DO EVERY MORNING: WENT OUT TO MY CAR, TURNED THE KEY OVER TO WARM THE GLOW PLUGS, AND STARTED IT UP. AS I PROCEEDED TO PULL OUT OF MY DRIVEWAY, I DID NOT NOTICE ANYTHING UNUSUAL. ABOUT 50 FEET DOWN THE ROAD ON A SLIGHT GRADE, MY CAR JUST CUT OFF. THERE WERE NO WARNINGS WHATSOEVER. THE GLOW PLUG LIGHT FLASHED, ALONG WITH A "SERVICE ENGINE" INDICATOR. SINCE I WAS ON A SLIGHT GRADE, I WAS ABLE TO ROLL BACKWARDS AND, WITH STRUGGLE, TURN THE WHEEL AND BACK INTO MY DRIVEWAY. THIS WAS A SAFETY ISSUE PRIMARILY BECAUSE AT ANY MOMENT SOMEONE COULD HAVE NOT REALIZED I WAS STOPPED IN THE MIDDLE OF THE ROAD AND SLAMMED INTO ME. I WAS HONESTLY FRIGHTENED FOR MY SAFETY AND WELL-BEING. THIS IS A WELL KNOWN HIGH PRESSURE FUEL PUMP ISSUE. *TR

I WAS DRIVING MY VW JETTA TDI ON A LOCAL SURFACE STREET IN HEAVY TRAFFIC WHEN MY CAR DIED WITH NO WARNING AND INITIALLY WOULD NOT RESTART. FORTUNATELY I HAD ENOUGH MOMENTUM TO COAST TO THE SIDE OF THE ROAD TO AVOID BEING IN AN ACCIDENT. I WAS ABLE TO RESTART THE CAR AND RESUME AFTER A FEW MOMENTS. THIS HAS HAPPENED ONCE MORE AND IS DISCONCERTING. I ALWAYS PURCHASE FUEL FROM NAME-BRAND AND HIGH-VOLUME GAS STATIONS. I BELIEVE THIS TO BE RELATED TO NHTSA ACTION NUMBER : EA11003. *TR

TRAVELING SOUTH ON HWY 101, 55 MILES NORTH OF SAN LOUIS OBISPO, CA AT AN APPROXIMATE SPEED OF 65 MPH,THE ENGINE LOST POWER, AND THE VEHICLE CAME TO A STOP. THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO PERRY VOLKSWAGEN IN SAN LOUIS OBISPO, CA. THE VEHICLE WAS DIAGNOSED AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP SENDING SLIVERS OF METAL THROUGHOUT THE FUEL SYSTEM. THE SERVICE REPRESENTATIVE STATED THAT THIS WAS NOT AN UNCOMMON ISSUE WITH THE TURBO DIESEL MODEL AND THAT THEY CURRENTLY HAVE TWO VEHICLES IN THEIR SHOP WITH THE SAME ISSUE. WE HAVE ALWAYS FUELED THE VEHICLE WITH LOWER SULFUR DIESEL FUEL IN CALIFORNIA AND HAVE NEVER FUELED THE VEHICLE WITH GASOLINE. VW PREVIOUSLY HAD A RECALL TO INSTALL A "DEVICE" TO PREVENT FUELING WITH GAS NOZZLES FROM THE SERVICE STATION PUMPS. THE SERVICE REPRESENTATIVE INDICATED THAT VW KNOWS OF THE PROBLEM...

FAILURE OF THE HIGH PRESSURE FUEL PUMP IN A VW JETTA SPORTSWAGEN TDI. VOLKSWAGEN MADE THE REPAIRS UNDER WARRANTY, FOR WHICH I AM APPRECIATIVE. HOWEVER, I AM CONCERNED IT WILL HAPPEN AGAIN. *TR

HAD DRIVEN JUST A FEW MILES AND WAS COMING UP TO A STOP AT A MAJOR INTERSECTION IN HEAVY TRAFFIC. GLOW PLUG LIGHT LIT FOR A SECOND AND ENGINE IMMEDIATELY STOPPED. ENGINE WOULD CRANK, BUT WOULD NOT START. HAVE BEEN TOLD THE PROBLEM IS THE HIGH PRESSURE FUEL PUMP. I DRIVE LONG DISTANCE IN THIS CAR AT ALL TIMES OF DAY. THE CAR DIED IMMEDIATELY, LEAVING ME IN THE MIDDLE OF THE STREET. VERY DANGEROUS. *TR

I WAS DRIVING MY VW ON A 3 LANE ROAD WHEN THE GLOW PLUG LIGHT BEGAN FLASHING AND ABOUT 2 MINUTES LATER THE CAR ENGINE SHUT OFF AND WOULD NOT RESTART, WHICH LEFT ME IN THE MIDDLE LANE BLOCKING THE EVENING RUSH HOUR TRAFFIC ON A VERY BUSY ROAD. THE VW SERVICE SHOP TELLS ME THAT THE FUEL PUMP BROKE AND THERE IS METAL IN MY FUEL FILTER. I HAVE ALWAYS FUELED WITH DIESEL FROM SHELL AND I CAN OBTAIN ALL OF MY RECEIPTS TO PROVE IT SINCE I ALWAYS USE MY CREDIT CARD TO PAY FOR FUEL. *TR

2010 JETTA TDI. DRIVING ON ROAD AT ABOUT 35 MPH WHEN CAR SUDDENLY STALLED. GLOW PLUG LIGHT FLASHES, "SERVICE ENGINE NOW" ON DISPLAY. TRAFFIC WAS LIGHT AND SPEED WAS ENOUGH TO COAST TO SAFE LOCATION. CAR WOULD NOT RESTART. TOWED TO DEALER. DEALER REPLACED SOME RELAY PART BUT.... THE VERY NEXT DAY SAME THING. CAR DIED WHILE DRIVING. SAME SYMPTOMS AS ABOVE. AGAIN NO WARNING PRIOR TO STALLING. TOWED TO DEALER. DEALER HAD CAR FOR A FEW DAYS BUT COULD NOT FIND OR REPRODUCE PROBLEM. CHECKED GROUND CONNECTIONS AS ADVISED FROM VWOA TECHNICAL ASSISTANCE. RETURNED CAR TO ME WITH A 'LET'S WAIT AND SEE' ATTITUDE. THIRD TIME, ABOUT 1500 MILES LATER, SAME THING. THIS TIME ON HIGHWAY TRAVELING AT ABOUT 45 MPH IN HEAVY TRAFFIC. CAR TOWED TO DIFFERENT DEALER. AT THE MOMENT THEY CAN'T DIAGNOSE OR REPRODUCE PROBLEM. MY OPINION IS SOME FAULT IS TELLING COMPUTER TO KILL ENGINE....

DRIVING ON HIGHWAY AND ALL ENGINE POWER WAS LOST. CAR WAS ABLE TO LIMP TO SHOULDER. TRIED TO RESTART VECHICLE WITH NO LUCK. *TR

DRIVING AND GLOW PLUG LIGHT STARTED FLASHING ON DASH AND LOST POWER (MAX ABOUT 40 MPH). PULLED OVER AND TURNED OFF VEHICLE. STARTED AGAIN, GLOW PLUG LIGHT WENT AWAY AND VEHICLE STILL NOT AT FULL POWER (MAX ABOUT 40 MPH). THEN, A SOLID GLOW PLUG AND CHECK ENGINE LIGHT CAME ON AND VEHICLE DIED. VEHICLE WOULD NOT START. MECHANICS DIAGNOSIS: HIGH PRESSURE FUEL PUMP (HPFP) FAILURE (DISINTEGRATED) AND METAL PIECES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR

I WAS DRIVING HOME WITH MY 5 YEAR OLD DAUGHTER IN THE BACK SEAT. AS I APPROACHED A BLIND CURVE ON HWY 133 IN BRUNSWICK COUNTY NC, MY CAR SHUT OFF AND THE DIESEL FUEL LIGHT CAME ON. I WAS ALMOST HIT BY TWO VEHICLES BEHIND ME AT THE TIME BECAUSE I REDUCED SPEED AND THEY COULD SEE WELL INSIDE THE CURVE. I HAD IT TOWED TO THE MECHANIC AND HE INDICATED THAT IT LOOKED LIKE A HIGH PRESSURE FUEL PUMP FAILURE. HE SAID THIS WAS AN ONGOING PROBLEM WITH VOLKSWAGEN. IT COULD HAVE COST ME MY LIFE.. 2010, JETTA TDI. *TR

2010 VW JETTA SPORTWAGEN TDI. CAR LOST POWER AT HIGHWAY SPEEDS. "GLOW PLUG" INDICATOR ILLUMINATED AND HUD DISPLAYED "SERVICE IMMEDIATELY." WAS ABLE TO SAFELY PULL OVER TO SHOULDER. CAR WOULD NOT RESTART. HAD TO BE TOWED TO NEARBY DEALERSHIP. INFORMED TODAY THAT HIGH PRESSURE FUEL PUMP (HPFP) HAD FAILED AND WOULD BE COVERED UNDER EXTENDED WARRANTY. WILL BE WITHOUT CAR FOR 5-10 DAYS. CAR IS LOCATED 1 HOUR AWAY FROM HOME. RENTAL CAR WAS OFFERED, BUT I WOULD HAVE TO GET OUT TO DEALERSHIP TO PICKUP. THIS IS THE SECOND OCCURRENCE OF HPFP FAILURE ON VEHICLE. SIMILAR OCCURRENCE (LOSS OF POWER ON HIGHWAY) HAPPENED ON MARCH 24, 2011. AGAIN, CAR WAS STUCK IN DEALERSHIP FAR FROM HOME. *TR

MY 2010 JETTA SPORTSWAGEN TDI DIESEL STALLED WHILE MOVING FROM A DRIVEWAY ONTO A RESIDENTIAL STREET. THERE WAS NO WARNING OF IMMINENT DISABLEMENT EXCEPT FOR A 5 SECONDS OF ENGINE "SPUTTER". THE WEATHER WAS WARM AND DRY, AND THE BATTERY HAD JUST BEEN REPLACED. THE VEHICLE WAS TRUCKED TO THE VW DEALERSHIP IN CERRITOS CA. THE SERVICE MANAGER SEEMED TO SENSE THE NATURE OF THE PROBLEM, AND THE CAR WAS INSPECTED BY A VWOA REPRESENTATIVE ON THE FOLLOWING BUSINESS DAY. METAL CONTAMINATION WAS FOUND IN THE FUEL SYSTEM. THE FUEL SYSTEM WAS REPLACED, INCLUDING THE FUEL PUMP, AFTER ONE EXTRA DAY OF WAITING FOR THE DELIVERY OF THE NECESSARY PARTS. ALTHOUGH THE VEHICLE WAS OUT OF WARRANTY, VWOA APPROVED THE REPAIR AT THEIR EXPENSE. I FEEL THAT THIS TYPE OF ABRUPT ENGINE FAILURE IS A SERIOUS SAFETY ISSUE THAT COULD HAVE CAUSED A CRASH IF IT OCCURRED ON A MORE...

I WAS DRIVING DOWN THE ROAD WHEN I ACCELERATED HARD AND I PREDNDIO LIGHT OF "GLOW PLUG" ON THE PANEL, THE CAR LOST POWER AND WAS LIMITED TO SPEND TWO THOUSAND RPM'S COMING HOME THAT WAS CLOSE. I DID NOTHING THAT NIGHT, I FOLLOWED TURNING ON THE LIGHT IN THE PANEL. THE NEXT DAY I TURN IT NORMAL, I TURNED ON THE LIGHT ... THEN IT CAUGHT ME WAY TO WORK AGAIN AND I RETURN TO MY HOME, I TURNED ON AND OFF AND IT CAUGHT AND NEVER TURN OFF. TAKE IT TO THE VW SERVICE CENTER AND WAS TOLD THAT THE PUMP HAS FAULT INJECTION AND PARTICULATE THROUGHOUT THE FUEL SYSTEM. TELL ME THAT THE REPAIR WILL COST MORE THAN 4000 DOLLARS ... AND THE WORST IS THAT NO WARRANTY. *TR

I HAD WHAT APPEARS TO BE A FUEL SYSTEM FAILURE. I WAS TURNING LEFT AFTER STOPPING AT A RED LIGHT. I WAS TRAVELING AT @20 MPH. 100 YARDS DOWN THE BLOCK, THE ENGINE LOST POWER, THE CHECK ENGINE LIGHT CAME ON, AS DID THE DIESEL COIL ICON. THE CAR WAS DEAD INSTANTLY. THERE WAS NO WARNING, NO GRADUAL FAILURE, NO TIME TO GET OUT OF THE STREET. PLEASE NOTE, I HAD MY VEHICLE REGULARLY SERVICED AT THE VW DEALERSHIP, INCLUDING INSTALLING THE FUEL INTAKE COUPLING THAT WAS THE SUBJECT OF A RECALL ABOUT A YEAR AGO. THE SERVICE MANAGER SAID THERE WAS SOME BAD DIESEL GOING AROUND IN THE COUNTY WHERE I LIVE, BUT WHEN PRESSED ADMITTED THE BAD FUEL HAD NOT BEEN TRACED TO ANY PARTICULAR BRAND, BUT HAD APPEARED RANDOMLY. HE DID SAY THAT MY ENTIRE FUEL SYSTEM WOULD BE REPLACED ON VW'S DIME, EVEN THOUGH I AM...

DRIVING ON HIGHWAY ON 12/15/13 AND AS I ACCELERATED, I LOST POWER AND "CHECK ENGINE LIGHT" CAME ON. CAR FELL TO 50MPH AND I EXITED HIGHWAY IMMEDIATELY, STOPPED THE CAR, RE-STARTED AND THE CAR AND LIGHT WAS STILL ON. SHOWED ERROR CODE G450 AND THE "EXHAUST PRESSURE SENSOR 1" WAS REPLACED BY DEALER IN JANUARY 2014. GLOW PLUG LIGHT ALSO CAME ON INTERMITTENTLY AT THAT TIME. TWO MONTHS LATER (FEBRUARY, 2014), "GLOW PLUG LIGHT" CAME ON AGAIN INTERMITTENTLY. TURNED OFF CAR AND STARTED IT AGAIN AND LIGHT WENT OUT. DEALER SAYS P0237 CODE MEANS INTERMITTENT FAILURE OF "BOOST PRESSURE SENSOR" AND "SENSOR HARNESS". VW ADVISES THE CAR IS NOT DRIVABLE DUE TO UNPREDICTABLE PERFORMANCE OF TURBOCHARGER ON ENGINE PERFORMANCE DUE TO FAILURE OF THIS SENSOR. THE LOSS OF POWER HAS BEEN DOCUMENTED WIDELY FOR THIS ENGINE (PUMP, CARBONIZED INTAKE, OTHER?), BUT VW HAS ACCEPTED NO RESPONSIBILITY FOR THE PROBLEM. CAR...

CAME TO A STOP AT A LIGHT AND THE CAR WAS FINE AT FIRST. THEN, ALL OF A SUDDEN THE RPMS STARTED BOUNCING AROUND AND THE CAR TURNED OFF. IT WOULDN'T TURN ON FOR ABOUT A MINUTE AND I WAS ABLE TO DRIVE OFF. THE INCIDENT HAS HAPPENED AGAIN ON AT LEAST 3 OCCASIONS. NAME-BRAND DIESEL HAS ALWAYS BEEN USED, FULL MAINTENANCE HAS BEEN FOLLOWED INCLUDING FUEL FILTER REPLACEMENT AND DSG TRANSMISSION SERVICE. *TR

AFTER DRIVING FOR 5 MINUTES AND WITH NO WARNING WHATSOEVER THE GLOW PLUG LIGHT STARTED FLASHING AND THE CHECK ENGINE LIGHT CAME ON. I LOST 80% OF MY POWER. DROVE IT FOR 5 MORE MINUTES AND IT STOPPED AND WOULD NOT START. TOWED IT TO THE DEALER WHO TURNED THE IGNITION ON AND AFTER HEARING MY DESCRIPTION OF THE FAILURE SAID IT IS MOST LIKELY A FUEL DELIVERY SYSTEM PROBLEM. HE SEEMED TO KNOW WHAT WAS WRONG AND SAID THAT IF THE HPFP FAILED I PROBABLY HAD METAL THROUGHOUT THE SYSTEM WHICH WOULD BE A MAJOR REPAIR JOB. *TR

2010 JETTA SPORTWAGEN TDI. FAILED TO START. DEALERSHIP INDICATED PROBLEM WITH FUEL SYSTEM. TESTED DIESEL FUEL NO ISSUES. SUGGEST REPLACEMENT OF FUEL RETENTION VALVE, BUT UNCERTAIN IF THIS WILL SOLVE PROBLEM. MAY RELATE TO NHTSA ACTION NUMBER : EA11003. *TR

I WAS DRIVING ON THE FREEWAY (AT SPEED) ON MY WAY TO WORK WHEN MY 2010 JETTA TDI SUDDENLY STALLED. I WAS LUCKY THAT THE ENGINE DID NOT LOCK UP AS I WOULD HAVE BEEN REAR ENDED. HOWEVER, I CONTINUED TO COAST AT SPEED. I WAS ABLE TO COAST OVER TO THE SHOULDER. THE CAR WOULD NOT START. I CONTACTED A TOW TRUCK TO TOW ME INTO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THE INTER TURBO COOLER WAS DAMAGED DUE TO THE COLD WEATHER. I WAS ALSO TOLD THAT DUE TO THE COLD WEATHER ? THEY HAD SEEN THIS SAME OCCURRENCE AT LEAST 4 TIMES THAT DAY ALONE. UPON FURTHER RESEARCH, IT APPEARS THAT A LARGE NUMBER OF OWNERS IN THE US HAVE EXPERIENCED NOT BEING ABLE TO START, DIFFICULTY STARTING, AND ENGINE FAILURE TO DUE WATER BEING DRAWN INTO THE ENGINE FROM WATER CONDENSING IN THE INTERCOOLER. HTTPS://MAPS.GOOGLE.COM/MAPS/MS?MSID=207335707442566723762.0004B73A15CAE256F489F&MSA=0&IWLOC=A...

CAR BROKE DOWN ON HIGHWAY. TOWED TO DEALER AND WE WERE TOLD THERE WERE METAL SHAVINGS THROUGHOUT FUEL SYSTEM AND THAT IT WOULD COST $6000 TO REPAIR. WE NOTICED THAT NHTSA HAS AN OPEN INVESTIGATION (EA11003) FOR THIS EXACT PROBLEM. LINK: HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/DEFECTSUMMARY2.CFM?INV_ID=20944&TYPE=VEHICLE&TYPENUM=1&CMPT_ID=158&PROD_ID=728769&MAKE=VOLKSWAGEN&MODEL=JETTA%20SPORTWAGEN&MODEL_YR=2010 THANK YOU. *TR

2010 JETTA SEDAN TDI --> FUEL LEAK --> DAY PRIOR RAN NORMAL. WENT TO START AND DID NOT START. THOUGHT WAS THE BATTERY. CHARGED EMERGENCY STARTER FOR 4HR AND ATTEMPTED AGAIN WITH NO AVAIL. CALLED A FRIEND WHO IS A DIESEL MECHANIC TO HELP START IT. HOOKED TO HIS TRUCK AND STILL NO START. I NOTICED WET UNDERNEATH THE FRONT PASSENGER WHEEL AND THOUGHT NOTHING OF IT SINCE IT WAS PARKED ON THE STREET, SO WATER POSSIBLY. IT STARTED TO SNOW. WENT AND PURCHASED A NEW BATTERY. INSTALLED THE BATTERY, AFTER BATTERY INSTALL STILL DID NOT START. ATTEMPTED 2 MORE TIMES. SINCE IT WAS NOT THE BATTERY HE BEGAN TO LOOK ELSEWHERE WHILE I ATTEMPTED TO START AND YELLED AT ME TO STOP. I GO TO THE FRONT OF THE AUTO AND HE SHOWS ME WHERE THE DIESEL IS PULSATING OUT AND THAT IS WHY IT IS NOT STARTING, IT...

DRIVING AT ABOUT 40 MPH WITH ABOUT 1/4 TANK OF GAS WHEN CAR STARTED TO SPUTTER AND RUN ROUGH. THE GLOW PLUG INDICATOR LIGHT BEGAN FLASHING AND I PULLED INTO A NEARBY PARKING LOT WHERE I SHUT THE CAR OFF. I RESTARTED THE CAR AND PULLED OUT OF THE PARKING LOT BUT CAR IMMEDIATELY BEGAN TO RUN ROUGH AND LOSE POWER AGAIN SO I PULLED INTO A GAS STATION LOT WHERE THE CAR REFUSED TO RESTART. CALLED A TOW TRUCK AND GOT CAR TOWED TO AUTOBARN IN COUNTRYSIDE (WHERE I BOUGHT THE CAR). TRIED TO RESTART CAR AGAIN AT DEALERSHIP AND NOTICED THE FUEL GAGE WAS READING "EMPTY", MEANING FUEL HAD LEAKED OUT SINCE THE CAR DIED. DEALER CALLED ME THE NEXT DAY SAYING MY HIGH PRESSURE FUEL PUMP HAD FAILED AND MY ENTIRE FUEL SYSTEM FROM THE GAS TANK ON UP TO THE INJECTORS HAD TO BE REPLACED. WAS...

VEHICLE: 2010 VW JETTA TDI (DIESEL) ENTERED HIGHWAY AND ACCELERATED UP TO APPROX 40 MPH THEN VEHICLE STARTED TO STALL. A LOUD RATTLING NOISE WAS HEARD THEN "CHECK ENGINE LIGHT" CAME ON. WE IMMEDIATELY PULLED OVER TO SHOULDER AND TURNED ENGINE OFF. (ENGINE DID NOT STALL OUT/OFF BY ITSELF, WE TURNED ENGINE OFF AFTER PULLING OVER) ATTEMPTS TO RE-START ENGINE FAILED. STARTER WOULD TURN ENGINE OVER BUT IT WOULD NOT START UP. SUBSEQUENTLY WE USED A DIAGNOSTIC CODE TOOL WHICH INDICATED THAT THERE WAS A PROBLEM WITH FUEL PRESSURE. WE HAD 1/2 TANK OF DIESEL SO WE DID NOT RUN OUT OF FUEL. BATTERY WAS STRONG ENOUGH TO TURN OVER ENGINE AND ALL ELECTRICAL SYSTEMS STILL WORKED. WE BELIEVE THIS MAYBE AN ISSUE WITH THE FUEL PUMP FAILING. *TR

I DRIVE A 2010 VW JETTA SPORTWAGEN TDI AND TWO DAYS AGO, WHILE DRIVING ~75 MPH, THE VEHICLE SUDDENLY LOST POWER. I WAS ON A HIGHWAY AND THIS PUT MY LIFE IN GREAT DANGER. FORTUNATELY, I WAS ABLE TO GET THE CAR SAFELY TO SERVICE. THEY SAID I HAD USED BAD DIESEL. THEY FLUSHED THE FUEL AND CHANGED THE FUEL FILTER AND CHARGED ME $700. THE NEXT DAY, THE SAME THING HAPPENED ON THE HIGHWAY. I LOST POWER AND AGAIN MY LIFE WAS IN GREAT DANGER. TWICE, MY VW LET ME DOWN...NEARLY GRAVELY! SADLY, THE DRAMA CONTINUES. THE CAR IS NOW AT A NEW REPAIR SHOP. NEITHER REPAIR SHOP KNOW WHAT THE PROBLEM IS. BUT FROM A SIMPLE INTERNET SEARCH, I HAVE FOUND THE PROBLEM: THIS IS A RECURRING PROBLEM WITH THIS MODEL. THIS IS VERY CLEARLY RELATED TO NHTSA CAMPAIGN ID NUMBER: EA11003. *TR

UPON STARTING THE VEHICLE TODAY (DECEMBER 5, 2013), AT +15 DEG F (MORNING LOW WAS -22 F), THE GLOW PLUG LIGHT BEGAN BLINKING AND A WARNING BELL RANG, SIGNIFYING "CHECK ENGINE". THE ENGINE STARTED IMMEDIATELY AND CONTINUED TO RUN BUT HAD NO POWER ABOVE 2,000 RPM. THIS IS THE SECOND (APPARENT) HIGH PRESSURE FUEL PUMP FAILURE ON THIS VEHICLE, THE FIRST OCCURRING ON AUGUST 20, 2013 AT ~55,000 MILES, AT HIGHWAY SPEED, WITH THE SAME LOSS OF POWER SYMPTOM AND "CHECK ENGINE" INDICATION. THAT INCIDENT WAS LUCKILY WITHIN TEN MILES OF THE DEALERSHIP AND I WAS ABLE TO DRIVE THE CAR TO THE DEALER. THE DEALER DETERMINED THAT THE FUEL WAS NOT CONTAMINATED AND THAT THE FUEL PUMP HAD FAILED AND THEN REPLACED IT UNDER THE ORIGINAL POWER TRAIN WARRANTY. PRIOR TO THAT FIRST FAILURE THE CAR WAS EXPERIENCING SLIGHT 'MISSING' DURING ACCELERATION OR STEADY SPEED IN THE 2100-2500 RPM...

CAR LOST POWER BUT DID NOT DIE COMPLETELY. LIMPED TO DEALER AND WAS INITIALLY TOLD THERE WAS WATER IN THE DIESEL FUEL, THREE DAYS LATER IT WAS CALLED JUST 'CONTAMINATION' (NOT FURTHER IDENTIFIED) THAT NECESSITATED A COMPLETED FUEL SYSTEM REPLACEMENT. TOTAL COST $6300 - $8500 DEPENDING ON WHETHER THE FUEL TANK NEEDS TO BE REPLACED. DEALER CONFIRMED THAT FUEL PUMP FAILURE COULD ALSO CAUSE FUEL SYSTEM CONTAMINATION AND SINCE THE FUEL PUMP IS CONSIDERED PART OF THE DRIVE TRAIN (WARRANTY - WISE) IT IS COVERED FOR 50,000 MILES. *TR

AT HIGHWAY SPEED, 55 MPH, THERE WAS A LOUD CLUNK AND THE ENGINE SHUT OFF. I COASTED TO THE SHOULDER AND COULD NOT GET THE CAR TO RESTART. I WAS TOWED TO THE DEALER AND WAS TOLD THE FOLLOWING: INJECTORS 3 & 4 WERE MALFUNCTIONING AND NEEDED TO BE REPLACED. HISTORY: 1 MONTH AGO THE GLOW PLUG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. I TOOK THE CAR TO THE DEALER FOR SERVICE, THEY READ THE CODES AND SWITCHED THE #2 & #3 GLOW PLUGS TO DECIDE IF IT WAS THE HARNESS OR THE GLOW PLUGS THEMSELVES. AFTER A FEW MORE WEEKS THE LIGHT WAS ON CONTINUOUSLY AND MY WIFE HAD THE CAR GO CLUNK AND DIE ON THE FREEWAY. SHE GOT IT TO RESTART AFTER A FEW MINUTES AND WE HEADED DIRECTLY TO THE DEALERSHIP FOR THE REPLACEMENT GLOW PLUGS. THE DEALER REPLACED ALL 4 GLOW PLUGS. YESTERDAY, THE...

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMPS HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. ..UPDATED 12-05-13 *BF

ON OCT. 4, 2013 THE HIGH PRESSURE FUEL PUMP FAILED WHILE I WAS DRIVING. THE GLOW PLUG LIGHT STARTED TO BLINK, I STARTED TO PULL OVER PLANNING TO SHUT THE CAR OFF AND RESTART IT TO SEE IF THE LIGHT WENT OFF. BEFORE I GOT PULLED OVER THE ENGINE DIED AND WOULD NOT RESTART. IT HAD TO BE TOWED TO THE DEALERSHIP. IT COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD I BEEN DRIVING IN HIGH SPEED TRAFFIC ON THE FREEWAY. THE HIGH PRESSURE FUEL PUMP FAILURE SENT METAL SHAVINGS THROUGH OUT THE ENTIRE FUEL SYSTEM. ALL PUMPS, INJECTORS, FUEL RAILS, FILTERS, LINES ALL HAD TO BE REPLACED. THE FUEL TANK HAD TO BE CLEANED AND LINES ALL FLUSHED. THANKFULLY IT WAS COVERED BY VW 60000 MILE POWERTRAIN WARRANTY. I HAVE READ ABOUT A LOT OF OTHER PEOPLE WHO HAVE HAD THIS HAPPEN. IT IS VERY DANGEROUS WHEN YOUR CAR...

WHILE I WAS DRIVING, I HEARD A LOUD WHINING SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND WAS DIRECTLY RELATED TO MY DEPRESSING THE ACCELERATOR. I PULLED OVER AND WAS UNABLE TO SEE A PROBLEM WITH BELT OR OIL LEVEL. I RESUMED DRIVING TO RECREATE THE SOUND AND NOTICED THE VEHICLE WAS SLUGGISH AND UNRESPONSIVE IN TERMS OF ACCELERATION. WHILE I WAS TRAVELING AT APPROXIMATELY 65-70 MILES PER HOUR, THE VEHICLE JERKED AND SEEMED TO LOSE POWER. I WAS IN HEAVY TRAFFIC AT THE TIME IN THE NUMBER ONE LANE AND NOTICED THAT THE ENGINE HAD COMPLETELY STALLED. MULTIPLE VEHICLES HAD TO MAKE EVASIVE MANEUVERS AS I DROVE TO THE CLOSEST SHOULDER OF THE ROAD. I WAS UNABLE TO START THE VEHICLE AGAIN ONCE I PULLED TO THE SIDE OF THE ROAD. THIS IS MAJOR ISSUE IN THE DESIGN OF THE HIGH PRESSURE FUEL PUMP AND POSES A SAFETY RISK...

OWNED MY 2010 VW JETTA SPORT WAGON TDI 6SP MAN SINCE NEW. IT HAS ALWAYS HAD AN INTERMENT COUGH & SPUTTER THAT WOULD HAPPEN AT ANY SPEED OR CONDITION, BUT WAS VERY INFREQUENT AN NON-REPEATABLE. NOW HOWEVER, STARTING AT AROUND 85,000 MILES, THE COUGH AND STALL HAS BECOME MORE FREQUENT, CAUSES THE GLOW PLUG INDICATOR LIGHT TO FLASH AND THE VEHICLE LOSES POWER (GOES INTO LIMP MODE?). THIS USED TO ALL RESET WHEN TURNING OFF THE KEY. THE LAST TIME I BROUGHT IT TO THE DEALER, PARR IMPORTS IN BREMERTON WA, AT 89,802 MILES IT HAD P0322 & P0651 FAULT CODES. THEY SUSPECTED AN INTERMITTENT CRANK SENSOR FAULT AND WANTED ME TO MONITOR. IT HAS PROGRESSIVELY GOTTEN MUCH WORSE, I HAVE NOW LOST POWER IN HEAVY TRAFFIC AND STALLED IN THE PARKING LOT PULLING ONTO THE ROAD AND HAVE HAD TO SWITCH VEHICLES WHEN IT WOULD NOT RESET LEAVING THE...

AFTER NORMAL REFUELING (WITH DIESEL, 100% CONFIDENT BASED ON THE STATION AND LOCATION OF THE PUMP), WITHIN TWO DAYS WE TOOK A SMALL 100 MILE TRIP. 40 MILES INTO THE TRIP FAILURE RESULTED AND THE ENGINE BEGAN TO STALL AT NORMAL HIGHWAY SPEEDS (70-75MPH). NOT KNOWING THE NATURE OF THE FAILURE WE WERE ABLE TO LIMP ALONG UNTIL WE REACHED SAFETY AND WERE IN A LOCATION WHERE WE HAD ASSISTANCE IF NEEDED FROM FAMILY AND FRIENDS. WE TOWED THE CAR BACK HOME ($250), AND WHEN THE DEALER OPENED UP ON MONDAY WE WERE TOLD WHAT THE ISSUE WAS. DOING SOME RESEARCH WE FOUND MANY, MANY OTHER PEOPLE WITH THE SAME SCENARIO AS FOUND IN NHTSA INVESTIGATION EA11003. OUR VEHICLE JUST EXPIRED ITS NORMAL WARRANTY (67,000 MILES) AND THE 2010 ONLY CAME WITH 60,000 MILE WARRANTY VS. THE CURRENT 100,000 MILE WARRANTY. THIS ISSUE APPEARS TO BE ENTIRELY A DESIGN FLAW...

AFTER A LONG DRIVE (ABOUT 300 MILES) AND DINNER, I WAS PULLING OUT OF THE PARKING SPOT AND SUDDENLY THE GLOW PLUG LIGHT CAME ON AND A NOTICE FOR THE CHECK ENGINE LIGHT THEN THE CAR STALLED. I TRIED STARTING IT AND IT RAN ABOUT 1 MINUTE THEN STALLED AGAIN. I STARTED IT A THIRD TIME AND MANAGED TO GET THE CAR ABOUT 100 FEET BEFORE IT STALLED. I COULD NOT RESTART. HAD IT TOWED TO THE DEALERSHIP. THE HIGH PRESSURE FUEL PUMP WAS GONE AND ASSOCIATED DAMAGE DONE TO THE TUNE OF ABOUT $6000. AM CURRENTLY REQUESTING THAT THE REPAIRS BE PAID FOR BY VW. I ALWAYS USE DIESEL FUEL AND NEVER PUT ANY GASOLINE IN MY CAR AND CAN BACK THIS UP WITH DOCUMENTATION. I FILLED UP THE TANK ABOUT 70 MILES UP THE ROAD AND THERE'S NO WAY IT COULD HAVE RUN THAT FAR ON GAS. I'VE...

THIS IS A TURBODIESEL (TDI) SPORTWAGEN MODEL. DRIVING AT NIGHT ON 2 LANE COUNTY ROAD SUDDENLY LOST POWER, STALLED IN TRAFFIC LANE AND WOULD NOT RESTART.CHECK ENGINE LIGHT CAME ON WHEN IT STALLED. NO PRIOR WARNING OF PROBLEM. LOCAL SERVICE FOUND METAL PARTICLES FROM INTERNAL FAILURE OF HIGH PRESSURE FUEL PUMP. VEHICLE WILL HAVE TO BE TOWED 50 MILES OR MORE FOR EVALUATION BY VOLKSWAGEN. ESTIMATED REPAIR COST $3,000 TO $4000 TO CLEAN OR REPLACE CONTAMINATED COMPONENTS. NOTE: APPEARS TO RELATE TO NHTSA EA11003. *TR

WHILE DRIVING ON THE FREEWAY AT ABOUT 75MPH THE VEHICLE SUDDENLY LOST POWER AND WAS DIFFICULT TO GET IT TO STAY AT 20MPH WHILE ATTEMPTING TO CHANGE LANES AND GET TO THE SIDE OF THE FREEWAY. ONCE SAFELY OFF TO THE SIDE OF THE ROAD THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO CLOSEST VW DEALER AND ALTHOUGH IT IS 60K MILES OUT OF WARRANTY VW COVERED THE REPAIR.... "FOUND LOW FUEL SYSTEM PRESSURE STORED IN ECM AND METAL IN FUEL METERING VALVE. REPLACED FUEL SYSTEM AND CLEAN FUEL RETURN & SUPPLY LINES. DRAIN FUEL AND REPLACED FUEL PUMP DUE TO EXCESSIVE METAL IN..." *TR

THE 2010 VW JETTA SPORTWAGEN TDI (WITH DSG AUTOMATIC TRANSMISSION) WAS DECELERATING ON A TURNING LANE FROM A TWO LANE HIGHWAY FROM SPEEDS OF 55 MPH TO 15 MPH. THERE WAS AN AUDIBLE "CLICK" AND THE ENGINE STOPPED AND ONLY DASH LIGHTS WERE OPERABLE. NO DISCERNIBLE DASH LIGHT OR ERROR CODE MESSAGE WAS RECEIVED. THE VEHICLE RESTARTED AFTER THE TRANSMISSION WAS PLACED IN PARK, AND THE IGNITION KEY WAS AGAIN TURNED ON. AGAIN NO MESSAGES OR WARNINGS APPEARED ON THE DASHBOARD. NOTE: THE SEAT HEATER WAS ENGAGED (DRIVER'S SIDE), AIR CONDITIONING ON, TURN SIGNAL (LEFT) ACTIVATED, HEADLIGHTS ON, BLUETOOTH FOR PHONE LINKED, RADIO WAS OPERATING UNTIL THE SHUT-DOWN. *TR

2010 VW TDI JETTA : I OWN A 2010 VW TDI JETTA I SMELLED DIESEL FUEL COMING INTO MY CAR (THE CAR AT THE TIME HAD 117,000 MILES). ALSO, I NOTICED DIESEL FUEL DRIPPING ON MY DRIVEWAY ALSO ON THE BACK OF MY CAR . THE CAR HAD FUEL RUNNING ON THE EXHAUST SYSTEM I REPORTED THE INCIDENT TO THE DEALER, WHERE THEY ADVISED THAT TWO FUEL INJECTORS NEEDED TO BE REPLACED DUE TO THE FACT OF THE INJECTORS SPRAYING FUEL ON TO ALL ENGINE AREA AT A COST OF $1300. THEY REPLACED TWO OF THE INJECTORS. THE SMELL CONTINUED UNTIL I INSTRUCTED THEM TO ORDER A NEW HOOD INSULATOR COVER AND ENGINE COVER (BOTH WERE SATURATED WITH DIESEL. MY CAR WAS AT THE DEALER FOR CLOSE TO TWO WEEKS BETWEEN ALL FOUR VISITS. MY CONCERN IS THAT THE OTHER INJECTORS HAVE THE SAME ISSUE AND THIS WILL OCCUR AGAIN...

VW JETTA SPORTSWAGEN TDI 2010 53,000 MILES. ON AUG 7, 2013 AT APPROXIMATELY 16:20, WHILE STOPPED AT A TRAFFIC SIGNAL, ENGINE BEGINS TO RUN SLIGHTLY ROUGHLY, BUT NOT SUFFICIENT TO BE OF CONCERN. ACCELERATE FROM TRAFFIC SIGNAL TOWARDS ONRAMP TO I195. SUDDENLY ENGINE DIES (BEFORE ONRAMP). COAST CAR INTO PARKING LOT AT SIDE OF ROAD. TOTAL TIME FROM BEGINNING OF ROUGH IDLE TO ENGINE SHUTDOWN WAS ABOUT 10-15 SECONDS. HAD FAILURE OCCURRED ON INTERSTATE I195 OR I95 DURING RUSH HOUR, THIS WOULD HAVE BEEN A DANGEROUS CONDITION -- POSSIBLE STRANDING OF CAR IN A TRAVEL LANE OR DANGEROUS CROSSING IN FRONT OF FASTER MOVING TRAFFIC TO REACH SHOULDER. CALLED FOR TOW AND CAR TOWED AT ABOUT 19:00 TO VW DEALER - WEST BROAD VOLKSWAGEN IN RICHMOND VA. DEALERSHIP IS CLOSED SO LEAVE CAR AT DEALER. SPOUSE DRIVES FROM HOME ABOUT 100 MILES TO PICK ME UP. REACH HOME BY 23:30....

CAR WAS STOPPED AT A RED LIGHT, WHEN LIGHT CHANGED TO GREEN I LET OUT ON THE CLUTCH AND THE MOTOR DIED AND WOULDN'T START. AFTER GETTING THE CAR OUT OF THE MIDDLE OF THE ROAD DURING RUSH HOUR GOT IT TOWED TO DEALERSHIP. DEALERSHIP FOUND METAL IN FUEL SYSTEM FROM FAILED HPFP. *TR

VEHICLE STOPPED RUNNING AFTER AN AUDIBLE DING, AND A CHECK ENGINE MESSAGE APPEARED ON THE DASHBOARD DISPLAY. WAS ABLE TO RESTART WITH DIFFICULTY AND PROCEEDED ABOUT ONE BLOCK WHEN THE VEHICLE RUNNING STOPPED AGAIN. VEHICLE COULD NOT BE RESTARTED AND WAS PUSHED INTO A SERVICE STATION NEARBY. AN ATTENDANT CHECKED THE VEHICLE COMPUTER AND FOUND LOW FUEL PRESSURE. WE WERE THEN TOWED TO A VW DEALER. DEALER CLAIMS THERE IS GASOLINE IN THE FUEL TANK. WE HAVE 4 MONTHS OF FUELING RECEIPTS SHOWING DIESEL PUMP WAS USED, LAST ONE TWO WEEKS PRIOR TO INCIDENT. THE FUEL TANK AT TIME OF INCIDENT WAS AT 1/4. PRIOR TO THE INCIDENT, THERE WERE NO SYMPTOMS OF PERFORMANCE PROBLEMS. *TR

I AM A 51 YEAR OLD DISABLED MAN WITH FULL TIME CUSTODY OF MY 2 KIDS. I DRIVE A 2010 VW JETTA TDI CLEAN DIESEL BOUGHT SLIGHTLY USED WITH 38000 MILES ON IT AND JUST AFTER THE EMISSIONS WARRANTY OF 80000 MILES RAN OUT THE DIESEL PARTICULATE FILTER FAILED ON THE CAR WITH UNDER 88000 MILES ON THE CAR AND IT'S A $2400.00 REPAIR. I FILED A COMPLAINT WITH VWOA AND AFTER INVESTIGATING THEY PAID 100% PARTS AND LABOR ON THE REPAIRS. BUT 3 WEEKS LATER THE SAME PARTS FAIL AND ANOTHER CALL WAS MADE TO VWOA AND I TOLD THEM THE SAME PARTS FAILED THAT WERE JUST INSTALLED AND THEY REFUSE TO SUPPLY THE PARTS OR LABOR TO FIX THE CAR INSTEAD THEY ARE SENDING ME A LETTER THAT THEY REFUSE TO FIX A $2400.00 EMISSION PROBLEM AND I WILL HAVE TO FILE FOR A EMISSIONS WAVER FROM THE...

THIS 2010 VW JETTA TDI OCCASIONALLY STALLS AT SPEEDS OF LESS THAN ~30 MPH AND SURGES VIOLENTLY WHEN STARTING FROM A STOP AND SLOWING TO A STOP. IN A SPAN OF 3 MONTHS THE VEHICLE HAS STALLED 5 TIMES, 3 TIMES WHILE BEGINNING TO MOVE FROM A STOP AND 2 TIMES WHILE TRAVELING AT A SPEEDS OF LESS THAN 30 MPH. THE SURGING HAPPENS FREQUENTLY BUT INCONSISTENTLY. THE VEHICLE HAS BEEN BROUGHT TO A VW DEALER/MECHANIC TO ADDRESS THESE ISSUES AND THE PROBLEM PERSISTS. THE LAST TIME IT WENT IN TO THE DEALER, THE MECHANIC REPLACED THE FLYWHEEL STATING THAT IT WAS THE REASON FOR THE SURGING, HOWEVER THE STALLING AND SURGING REMAIN A PROBLEM SINCE THE FLYWHEEL HAS BEEN REPLACED. THE VEHICLE HAS AN AUTOMATIC TRANSMISSION AND HAS NEVER BEEN FILLED WITH GASOLINE. *TR

ROUTINE FUEL FILTER REPLACEMENT REVEALED METAL FLAKES IN THE FUEL FILTER INDICATIVE OF FUEL PUMP FAILURE WHICH COULD LEAD TO ENGINE FAILURE AT SPEED. VEHICLE: 2010 JETTA TDI SPORTWAGON (DIESEL). *TR

VEHICLE FAILED AFTER IT WAS DRIVEN 200 MILES POST FILL-UP. THE CAR WAS FILLED WITH DIESEL FUEL IN THE MORNING PRIOR TO COMMUTING INTO ST. PETERSBURG AND BACK TO ST. CLOUD, FL, 206 MILES ROUND TRIP. WE WENT OUT TO START THE CAR AGAIN AND IT WOULD NOT START, AND SAID SERVICE NOW. MY WIFE, WHO DROVE THE VEHICLE DURING THE DAY REPORTED NO POWER LOSSES OR IRREGULAR BEHAVIOR WHILE SHE WAS DRIVING THE VEHICLE. VEHICLE WAS TOWED TO DAVID MAUS VW WHERE THE TECH FOUND METAL SHAVINGS IN THE FUEL FILTER AND DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE DUE TO CONTAMINATED FUEL. WE HAVE RECEIPT FROM FILL UP IN THE MORNING SHOWING DIESEL FUEL PURCHASE. *TR

VW JETTA SPORTSWAGEN TDI. SAME INCIDENT AS COMPLAINT 10508928 AND APPARENTLY MANY OTHERS. THE FUEL PUMP "EXPLODED" (DEALER'S WORD) SENDING METAL SHRAPNEL THROUGH THE WHOLE FUEL SYSTEM. GLOW PLUG LIGHT CAME ON FIRST. CAR DIED WHILE DRIVING ON HIGHWAY. VW FIXED FOR FREE, AND PRETENDED THAT THIS WAS GENEROUS, WHEN IN FACT IT APPEARS THERE SHOULD BE A RECALL? *TR