NHTSA Complaint #10531492 — 2010 VOLKSWAGEN JETTA

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10531492
Vehicle	2010 VOLKSWAGEN JETTA
Component	FUEL SYSTEM, DIESEL
Date of Incident	March 11, 2013
Date Filed	July 23, 2013
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

THIS 2010 VW JETTA TDI OCCASIONALLY STALLS AT SPEEDS OF LESS THAN ~30 MPH AND SURGES VIOLENTLY WHEN STARTING FROM A STOP AND SLOWING TO A STOP. IN A SPAN OF 3 MONTHS THE VEHICLE HAS STALLED 5 TIMES, 3 TIMES WHILE BEGINNING TO MOVE FROM A STOP AND 2 TIMES WHILE TRAVELING AT A SPEEDS OF LESS THAN 30 MPH. THE SURGING HAPPENS FREQUENTLY BUT INCONSISTENTLY. THE VEHICLE HAS BEEN BROUGHT TO A VW DEALER/MECHANIC TO ADDRESS THESE ISSUES AND THE PROBLEM PERSISTS. THE LAST TIME IT WENT IN TO THE DEALER, THE MECHANIC REPLACED THE FLYWHEEL STATING THAT IT WAS THE REASON FOR THE SURGING, HOWEVER THE STALLING AND SURGING REMAIN A PROBLEM SINCE THE FLYWHEEL HAS BEEN REPLACED. THE VEHICLE HAS AN AUTOMATIC TRANSMISSION AND HAS NEVER BEEN FILLED WITH GASOLINE. *TR

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