NHTSA Complaint #10543967 — 2010 VOLKSWAGEN JETTA

AFTER NORMAL REFUELING (WITH DIESEL, 100% CONFIDENT BASED ON THE STATION AND LOCATION OF THE PUMP), WITHIN TWO DAYS WE TOOK A SMALL 100 MILE TRIP. 40 MILES INTO THE TRIP FAILURE RESULTED AND THE ENGINE BEGAN TO STALL AT NORMAL HIGHWAY SPEEDS (70-75MPH). NOT KNOWING THE NATURE OF THE FAILURE WE WERE ABLE TO LIMP ALONG UNTIL WE REACHED SAFETY AND WERE IN A LOCATION WHERE WE HAD ASSISTANCE IF NEEDED FROM FAMILY AND FRIENDS. WE TOWED THE CAR BACK HOME ($250), AND WHEN THE DEALER OPENED UP ON MONDAY WE WERE TOLD WHAT THE ISSUE WAS. DOING SOME RESEARCH WE FOUND MANY, MANY OTHER PEOPLE WITH THE SAME SCENARIO AS FOUND IN NHTSA INVESTIGATION EA11003. OUR VEHICLE JUST EXPIRED ITS NORMAL WARRANTY (67,000 MILES) AND THE 2010 ONLY CAME WITH 60,000 MILE WARRANTY VS. THE CURRENT 100,000 MILE WARRANTY. THIS ISSUE APPEARS TO BE ENTIRELY A DESIGN FLAW AND A KNOWN ISSUE. WE LOVE THE CAR, AND IT HAS BEEN THE BEST CAR WE HAVE EVERY OWNED UP UNTIL THIS POINT. I HOPE THAT VOLKSWAGEN ASSUMES RESPONSIBILITY AND KEEPS A LIFETIME CUSTOMER. *TR