NHTSA Complaint #10596790 — 2010 VOLKSWAGEN JETTA

MY 2010 JETTA SPORTSWAGEN TDI DIESEL STALLED WHILE MOVING FROM A DRIVEWAY ONTO A RESIDENTIAL STREET. THERE WAS NO WARNING OF IMMINENT DISABLEMENT EXCEPT FOR A 5 SECONDS OF ENGINE "SPUTTER". THE WEATHER WAS WARM AND DRY, AND THE BATTERY HAD JUST BEEN REPLACED. THE VEHICLE WAS TRUCKED TO THE VW DEALERSHIP IN CERRITOS CA. THE SERVICE MANAGER SEEMED TO SENSE THE NATURE OF THE PROBLEM, AND THE CAR WAS INSPECTED BY A VWOA REPRESENTATIVE ON THE FOLLOWING BUSINESS DAY. METAL CONTAMINATION WAS FOUND IN THE FUEL SYSTEM. THE FUEL SYSTEM WAS REPLACED, INCLUDING THE FUEL PUMP, AFTER ONE EXTRA DAY OF WAITING FOR THE DELIVERY OF THE NECESSARY PARTS. ALTHOUGH THE VEHICLE WAS OUT OF WARRANTY, VWOA APPROVED THE REPAIR AT THEIR EXPENSE. I FEEL THAT THIS TYPE OF ABRUPT ENGINE FAILURE IS A SERIOUS SAFETY ISSUE THAT COULD HAVE CAUSED A CRASH IF IT OCCURRED ON A MORE HEAVILY TRAVELED ROADWAY. *TR