NHTSA Complaint #10533505 — 2010 VOLKSWAGEN JETTA

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10533505
Vehicle	2010 VOLKSWAGEN JETTA
Component	FUEL SYSTEM, DIESEL
Date of Incident	August 2, 2013
Date Filed	August 4, 2013
Mileage	21,656 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

VEHICLE STOPPED RUNNING AFTER AN AUDIBLE DING, AND A CHECK ENGINE MESSAGE APPEARED ON THE DASHBOARD DISPLAY. WAS ABLE TO RESTART WITH DIFFICULTY AND PROCEEDED ABOUT ONE BLOCK WHEN THE VEHICLE RUNNING STOPPED AGAIN. VEHICLE COULD NOT BE RESTARTED AND WAS PUSHED INTO A SERVICE STATION NEARBY. AN ATTENDANT CHECKED THE VEHICLE COMPUTER AND FOUND LOW FUEL PRESSURE. WE WERE THEN TOWED TO A VW DEALER. DEALER CLAIMS THERE IS GASOLINE IN THE FUEL TANK. WE HAVE 4 MONTHS OF FUELING RECEIPTS SHOWING DIESEL PUMP WAS USED, LAST ONE TWO WEEKS PRIOR TO INCIDENT. THE FUEL TANK AT TIME OF INCIDENT WAS AT 1/4. PRIOR TO THE INCIDENT, THERE WERE NO SYMPTOMS OF PERFORMANCE PROBLEMS. *TR

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