NHTSA Complaint #10556061 — 2010 VOLKSWAGEN JETTA

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10556061
Vehicle	2010 VOLKSWAGEN JETTA
Component	FUEL SYSTEM, DIESEL
Date of Incident	December 12, 2013
Date Filed	December 14, 2013
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I DRIVE A 2010 VW JETTA SPORTWAGEN TDI AND TWO DAYS AGO, WHILE DRIVING ~75 MPH, THE VEHICLE SUDDENLY LOST POWER. I WAS ON A HIGHWAY AND THIS PUT MY LIFE IN GREAT DANGER. FORTUNATELY, I WAS ABLE TO GET THE CAR SAFELY TO SERVICE. THEY SAID I HAD USED BAD DIESEL. THEY FLUSHED THE FUEL AND CHANGED THE FUEL FILTER AND CHARGED ME $700. THE NEXT DAY, THE SAME THING HAPPENED ON THE HIGHWAY. I LOST POWER AND AGAIN MY LIFE WAS IN GREAT DANGER. TWICE, MY VW LET ME DOWN...NEARLY GRAVELY! SADLY, THE DRAMA CONTINUES. THE CAR IS NOW AT A NEW REPAIR SHOP. NEITHER REPAIR SHOP KNOW WHAT THE PROBLEM IS. BUT FROM A SIMPLE INTERNET SEARCH, I HAVE FOUND THE PROBLEM: THIS IS A RECURRING PROBLEM WITH THIS MODEL. THIS IS VERY CLEARLY RELATED TO NHTSA CAMPAIGN ID NUMBER: EA11003. *TR

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