2002 VOLKSWAGEN JETTA — Problems, Recalls & Safety Data
N/A
Safety Rating
885
Owner Complaints
7
Recalls
8
Service Bulletins
1
Investigation
Overview of the 2002 VOLKSWAGEN JETTA
The 2002 VOLKSWAGEN JETTA has received a total of 885 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER. 8 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Seatsfront Assemblyseat Heatercooler (86 complaints), Air Bagssidewindow (63 complaints), and Electrical Systemignition (61 complaints).
Recalls for the 2002 VOLKSWAGEN JETTA
NHTSA has recorded 7 recalls for the 2002 VOLKSWAGEN JETTA, potentially affecting up to 2,503,554 vehicles.
Recall 14E007000 — ENGINE AND ENGINE COOLING:ENGINE
| 50 vehicles affected
Defect: The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold...
Consequence: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
View full details →Recall 07V063000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 1,002,000 vehicles affected
Defect: ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF...
View full details →Recall 07E023000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
| 13,128 vehicles affected
Defect: CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Consequence: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
View full details →Recall 06V183000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 646,246 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT...
View full details →Recall 04V584000 — EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
| 410,000 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Consequence: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
View full details →Recall 04V096000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 377,130 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
View full details →Recall 02V031000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
| 55,000 vehicles affected
Defect: ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
Consequence: THIS CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD...
View full details →Owner Complaints for the 2002 VOLKSWAGEN JETTA
885 complaints have been filed with NHTSA for the 2002 VOLKSWAGEN JETTA. Below is a breakdown by vehicle component.
Most Recent Complaints
I was driving on the freeway and the airbags deployed. No one hit me and I don't hit anyone.
WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE LIGHT STAYS ON. THE REAR MIDDLE PASSENGER SEATBELT IS NOT USEABLE. THE DRIVER'S DOOR REMAINS UNLOCKED AFTER PRESSING THE "LOCK DOORS" BUTTON.
WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE LIGHT STAYS ON. THE REAR MIDDLE PASSENGER SEATBELT IS NOT USEABLE. THE DRIVER'S DOOR REMAINS UNLOCKED AFTER PRESSING THE "LOCK DOORS" BUTTON.
WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE LIGHT STAYS ON. THE REAR MIDDLE PASSENGER SEATBELT IS NOT USEABLE. THE DRIVER'S DOOR REMAINS UNLOCKED AFTER PRESSING THE "LOCK DOORS" BUTTON.
WHILE MAINTAINING SPEED AT OR ABOVE 40 MPH AND WITH 1/4 TANK OR LESS OF FUEL REMAINING, MY JETTA WILL CONSISTENTLY STALL OUT AND TURN OFF FROM FUEL STARVATION. THIS HAS HAPPENED TO ME BETWEEN 40 AND 80 MPH SEVERAL TIMES, BOTH IN THE CITY AND ON THE HIGHWAY. I HAVE REPLACED THE CRANKSHAFT POSITION SENSOR, THE FUEL SENDER, AND THE FUEL PUMP WITH NO SUCCESS. ADDITIONALLY, THE JETTA WILL DIE THE FIRST TIME I TRY TO START IT AS MY FUEL LEVEL APPROACHES 1/4, ESPECIALLY IF I AM PARKED ON AN INCLINE. HOWEVER, IT NEVER FAILS TO START ON THE SECOND TRY ONCE SOME FUEL HAS BEGUN MOVING THROUGH THE SYSTEM. FULLY REFUELING ALLEVIATES ALL PROBLEMS.
Safety Rating for the 2002 VOLKSWAGEN JETTA
NHTSA has not yet tested the 2002 VOLKSWAGEN JETTA in its New Car Assessment Program.
Technical Service Bulletins for the 2002 VOLKSWAGEN JETTA
Volkswagen Group of America, Inc. has issued 8 technical service bulletins (TSBs) for the 2002 VOLKSWAGEN JETTA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TT 961011 — ELECTRICAL SYSTEM
Update to model year applicability.
V851401 2012432 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Technical Bulletin (Temperature Output Control Cannot Be Adjusted): Customer states cannot adjust temperature and/or A/C is not cold. The blend door control lever moves freely, but the blend door does not operate. A bushing that fits on the lever may have a broken tab/clip. This document discusses the potential remedy...
PDITECHCHECKi — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Edition58 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:ALARM
VW Elsa Newsletter
TT 87-09-03 — ENGINE
Tech Tips (Coolant fan control module J293 pinout): 1.8L and 2.0L (Except Engine Code BBW), Fan Module J293 Pinout Chart which informs of the terminal types, the inputs, and outputs, the signal purpose, and the signal type
TT871005 — ENGINE AND ENGINE COOLING
Air Conditioning Does not Operate
VV-VV00 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CUSTOMER SATISFACTION CAMPAIGN CIRCULAR: CERTAIN VEHICLES EQUIPPED WITH COMFORT SEATS: INSTALL DRIVER'S SIDE SEAT HEATER REPAIR KIT. *PE UPDATED 3/23/09. REVISION TO CUSTOMER SATISFACTION CAMPAIGN. *PE UPDATED 3/17/10. *PE
01 08 14 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
UPDATE PROGRAMMING, MIL ON, DTC'S P0420 AND/OR P0300-P0306 STORED IN ECM FAULT MEMORY. *NJ
NHTSA Investigations for the 2002 VOLKSWAGEN JETTA
NHTSA has opened 1 investigation into potential safety defects in the 2002 VOLKSWAGEN JETTA.
Investigation EA04010 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Closed
Opened:
DRIVER SIDE FRONT SEAT OVERHEATS
Other Model Years of the VOLKSWAGEN JETTA
- 1997 VOLKSWAGEN JETTA — 100 complaints
- 1998 VOLKSWAGEN JETTA — 253 complaints
- 1999 VOLKSWAGEN JETTA — 488 complaints
- 2000 VOLKSWAGEN JETTA — 633 complaints
- 2001 VOLKSWAGEN JETTA — 862 complaints
- 2002 VOLKSWAGEN JETTA (current)
- 2003 VOLKSWAGEN JETTA — 552 complaints
- 2004 VOLKSWAGEN JETTA — 295 complaints
- 2005 VOLKSWAGEN JETTA — 354 complaints
- 2006 VOLKSWAGEN JETTA — 792 complaints
- 2007 VOLKSWAGEN JETTA — 280 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints
- VOLKSWAGEN CC — 1,356 total complaints