2003 VOLKSWAGEN JETTA — Problems, Recalls & Safety Data

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N/A

Safety Rating

552

Owner Complaints

38 Crashes 79 Fires 1 Death

4

Recalls

ACTIVE RECALL

10

Service Bulletins

1

Investigation

Overview of the 2003 VOLKSWAGEN JETTA

The 2003 VOLKSWAGEN JETTA has received a total of 552 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. 10 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Seatsfront Assemblyseat Heatercooler (69 complaints), Electrical System (65 complaints), and Air Bagssidewindow (45 complaints).

Recalls for the 2003 VOLKSWAGEN JETTA

NHTSA has recorded 4 recalls for the 2003 VOLKSWAGEN JETTA, potentially affecting up to 1,017,742 vehicles.

Recall 18V406000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 2,564 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

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Recall 14E007000 — ENGINE AND ENGINE COOLING:ENGINE

| 50 vehicles affected

Defect: The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold...

Consequence: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

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Recall 07V063000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

| 1,002,000 vehicles affected

Defect: ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF...

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Recall 07E023000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

| 13,128 vehicles affected

Defect: CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Consequence: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

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Owner Complaints for the 2003 VOLKSWAGEN JETTA

552 complaints have been filed with NHTSA for the 2003 VOLKSWAGEN JETTA. Below is a breakdown by vehicle component.

Seatsfront Assemblyseat Heatercooler
Complaints: 69 41 Fires 33 Injuries 1 Death
Electrical System
Complaints: 65 1 Crash 9 Fires 5 Injuries
Air Bagssidewindow
Complaints: 45 2 Crashes 17 Injuries
Seats
Complaints: 34 2 Crashes 15 Fires 12 Injuries
Air Bags
Complaints: 22 7 Crashes 1 Fire 7 Injuries
Engine And Engine Cooling
Complaints: 21 2 Crashes
Exterior Lightingbrake Lightsswitch
Complaints: 20 1 Crash
Engine
Complaints: 16 1 Fire
Power Train
Complaints: 15 1 Crash
Electrical Systemignition
Complaints: 14
Power Trainautomatic Transmission
Complaints: 13 1 Injury
Air Bagsfrontal
Complaints: 12 6 Crashes 5 Injuries
Power Trainclutch Assembly
Complaints: 12
Visibilitypower Window Devices And Controls
Complaints: 10 1 Crash 1 Fire
Unknown Or Other
Complaints: 9 1 Fire 1 Injury
Power Trainmanual Transmission
Complaints: 8
Engine And Engine Coolingengine
Complaints: 6 2 Fires
Fuelpropulsion System
Complaints: 6
Service Brakes Hydraulic
Complaints: 6 4 Crashes 3 Injuries
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 6 1 Crash
Engine And Engine Coolingcooling System
Complaints: 5
Exterior Lighting
Complaints: 5 1 Crash
Latcheslockslinkages
Complaints: 5
Structure
Complaints: 5 1 Crash 1 Injury
Vehicle Speed Control
Complaints: 4
Electrical System Instrument Clusterpanel
Complaints: 3
Electrical Systemignitionmodule
Complaints: 3
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 3 2 Fires
Electrical Systemwiringinteriorunder Dash
Complaints: 3 1 Fire 2 Injuries
Engine And Engine Coolingenginegasolineturbosupercharger
Complaints: 3
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 3
Fuel System Diesel
Complaints: 3
Fuel System Gasoline
Complaints: 3
Interior Lighting
Complaints: 3
Suspension
Complaints: 3
Tiressidewall
Complaints: 3
Vehicle Speed Controlcruise Control
Complaints: 3 1 Crash
Visibility
Complaints: 3
Visibilityglass Siderear
Complaints: 3
Visibilitysunmoon Roof Assembly
Complaints: 3
Wheelsrim
Complaints: 3
Air Bagsfrontalsensorcontrol Module
Complaints: 2
Electrical System12v24v48v Battery
Complaints: 2 1 Fire
Electrical Systemalternatorgeneratorregulator
Complaints: 2 1 Fire
Engine And Engine Coolingcooling Systemfan
Complaints: 2 1 Fire
Engine And Engine Coolingenginediesel
Complaints: 2
Equipment
Complaints: 2 1 Crash
Equipmentapplianceair Conditioner
Complaints: 2
Equipmentelectricalradiotape Deckcd Etc
Complaints: 2
Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
Complaints: 2 2 Injuries
Parking Brake
Complaints: 2 2 Crashes
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
Complaints: 2
Service Brakes
Complaints: 2 1 Crash
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 2
Structurebody
Complaints: 2
Structurebodydoor
Complaints: 2
Structurebodydoorhinge And Attachments
Complaints: 2
Suspensionfrontspringscoil Springs
Complaints: 2
Visibilitydefrosterdefoggerhvac Systemrear Window
Complaints: 2
Electrical Systemwiring
Complaints: 1
Electrical Systemwiringfront Underhood
Complaints: 1 1 Fire
Electronic Stability Control Esc
Complaints: 1
Engine And Engine Coolingenginegasoline
Complaints: 1
Engine And Engine Coolingexhaust Systememission Control
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
Complaints: 1
Equipmentelectrical
Complaints: 1
Exterior Lightingbrake Lights
Complaints: 1
Exterior Lightingheadlights
Complaints: 1
Fuel System Dieselstoragetank Assembly
Complaints: 1
Fuel System Gasolinedeliveryfuel Pump
Complaints: 1
Fuel System Gasolinestorage
Complaints: 1 1 Crash 1 Fire 2 Injuries
Fuel System Gasolinestoragetank Assembly
Complaints: 1
Fuel System Otherstoragefuel Gauge System
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Latcheslockslinkagestrunk Lidlock
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 1
Power Trainaxle Assembly
Complaints: 1
Power Traindrivelinedriveshaft
Complaints: 1
Power Trainmanual Transmissioncolumn Shift Assembly
Complaints: 1
Seat Beltsfront
Complaints: 1
Seat Beltsfrontretractor
Complaints: 1 1 Crash 1 Injury
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 1
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 1
Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings
Complaints: 1
Service Brakes Hydraulicpower Assistvacuumhoses Linespiping And Fittings
Complaints: 1
Steering
Complaints: 1
Structureframe And Members
Complaints: 1
Suspensionfrontwheel Bearing
Complaints: 1
Tires
Complaints: 1
Tirestreadbelt
Complaints: 1
Visibilitywindshield Wiperwasherswitchwiring
Complaints: 1
Wheels
Complaints: 1
Wheelshub
Complaints: 1 1 Crash

Most Recent Complaints

#11518564 | POWER TRAIN | | N/A miles
Since New we noticed transmission malfunctioning, transmission would jerk on the upshifts and downshifting also, then it would take longer than normal to go into gears Im the original owner, I parked it for 11 years waiting for a recall letter, I heard the beatle had gotten a recall on this failure,, the Jetta had the same motor and transmission the triptronic, I should get one also it only has 89164 miles, I’m waiting for a letter please respond thank you.
#11450712 | ELECTRICAL SYSTEM | | N/A miles
My jetta stalls without warning when the gas gauge is at a quarter of a tank or less. No engine check light or any other any other device comes on to warn me it is going to stall. My speed does not matter. It happens at freeway speeds or around town. It does not occur if the gas gauge shows more than 1/4 of a tank of fuel. I do not know if it is an electrical problem, a fuel propulsion problem or an engine problem. From reading volkswagon forums, this is a very common problem with volkswagons of different years, including the new Tiguans. I'm sure there have been many fatalities as a result of this defect. I am surprised volkswagon has not been forced to repair this dangerous, life threatening problem before now! Maybe, a class action law suit involving products liability, merchantability, and fitness for a particular use would benefit not only owners, but the general public at large. I believe it is your duty to protect the general public from manufactures who place dangerous, defective products in the stream of commerce. Your action is required, and demanded. The first time ocurred right after I purchased the car in 2019. It has stalled many times since then, before I realized I needed to keep the fuel tank at least 1/2 full at all times. Keeping it 1/2 full at all times greatly deminishes the range of travel before I have to refill. It is inconvenient and expensive since fuel has to be purchased at places other the most economical place I usually purchase my gasoline. Thank you
#11450712 | ENGINE | | N/A miles
My jetta stalls without warning when the gas gauge is at a quarter of a tank or less. No engine check light or any other any other device comes on to warn me it is going to stall. My speed does not matter. It happens at freeway speeds or around town. It does not occur if the gas gauge shows more than 1/4 of a tank of fuel. I do not know if it is an electrical problem, a fuel propulsion problem or an engine problem. From reading volkswagon forums, this is a very common problem with volkswagons of different years, including the new Tiguans. I'm sure there have been many fatalities as a result of this defect. I am surprised volkswagon has not been forced to repair this dangerous, life threatening problem before now! Maybe, a class action law suit involving products liability, merchantability, and fitness for a particular use would benefit not only owners, but the general public at large. I believe it is your duty to protect the general public from manufactures who place dangerous, defective products in the stream of commerce. Your action is required, and demanded. The first time ocurred right after I purchased the car in 2019. It has stalled many times since then, before I realized I needed to keep the fuel tank at least 1/2 full at all times. Keeping it 1/2 full at all times greatly deminishes the range of travel before I have to refill. It is inconvenient and expensive since fuel has to be purchased at places other the most economical place I usually purchase my gasoline. Thank you
#11450712 | FUEL/PROPULSION SYSTEM | | N/A miles
My jetta stalls without warning when the gas gauge is at a quarter of a tank or less. No engine check light or any other any other device comes on to warn me it is going to stall. My speed does not matter. It happens at freeway speeds or around town. It does not occur if the gas gauge shows more than 1/4 of a tank of fuel. I do not know if it is an electrical problem, a fuel propulsion problem or an engine problem. From reading volkswagon forums, this is a very common problem with volkswagons of different years, including the new Tiguans. I'm sure there have been many fatalities as a result of this defect. I am surprised volkswagon has not been forced to repair this dangerous, life threatening problem before now! Maybe, a class action law suit involving products liability, merchantability, and fitness for a particular use would benefit not only owners, but the general public at large. I believe it is your duty to protect the general public from manufactures who place dangerous, defective products in the stream of commerce. Your action is required, and demanded. The first time ocurred right after I purchased the car in 2019. It has stalled many times since then, before I realized I needed to keep the fuel tank at least 1/2 full at all times. Keeping it 1/2 full at all times greatly deminishes the range of travel before I have to refill. It is inconvenient and expensive since fuel has to be purchased at places other the most economical place I usually purchase my gasoline. Thank you
#11376725 | ELECTRICAL SYSTEM | | 98,000 miles
RIGHT PASSENGER SIDE WINDOW IS BLOCKED INSIDE DOOR

View all Seatsfront Assemblyseat Heatercooler complaints →

Safety Rating for the 2003 VOLKSWAGEN JETTA

NHTSA has not yet tested the 2003 VOLKSWAGEN JETTA in its New Car Assessment Program.

Technical Service Bulletins for the 2003 VOLKSWAGEN JETTA

Volkswagen Group of America, Inc. has issued 10 technical service bulletins (TSBs) for the 2003 VOLKSWAGEN JETTA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

Edition115 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

VW Elsa Newsletter

Edition55 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Elsa Newsletter

PDI - JETTA JSW — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JETTA-JSW Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

PDITECHCHECKr — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

Edition40 — FUEL SYSTEM, GASOLINE

VW Elsa Newsletter

SA-28F3 — ELECTRICAL SYSTEM:IGNITION

VOLKSWAGEN: (REVISED) VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS. IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR...

SA-60A7-S9 — VISIBILITY:SUN/MOON ROOF ASSEMBLY

VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INSPECT, CLEAN AND MODIFY SUNROOF DRAINS FOR CERTAIN VOLKSWAGEN VEHICLES AND REVISED MAINTENANCE SCHEDULE; SUNROOF DRAIN INSPECTION AND CLEANING. NO MODELS OR MODEL YEARS LISTED. CSC LETTER WAS REC'D. *PE MODEL AND MODEL YEARS INCLUDED. UPDATED *PE

VT — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CHECK/REPOSITION AND SECURE PLASTIC ASSEMBLY AID ON REAR DOOR LOCK RODS. REAR DOOR LOCK MAY NOT OPERATE PROPERLY DUE TO A DAMAGED PLASTIC ASSEMBLY AID. *TT

0303 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

ACCELERATOR PEDAL ASSEMBLY, INSTALLING REPLACEMENT PART. REPLACEMENT ACCELERATOR PEDAL ASSEMBLY DOES NOT FIT OVER LOWER MOUNTING STUD. *TT

092302 — VISIBILITY

FRONT WINDOW REGULATOLR CLAMP TORQUE CORRECTION - DEALERSHIP, CUSTOMER LETTER. *TT

NHTSA Investigations for the 2003 VOLKSWAGEN JETTA

NHTSA has opened 1 investigation into potential safety defects in the 2003 VOLKSWAGEN JETTA.

Investigation PE03052 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Closed

Opened:

DRIVER SEAT OVERHEATS/BURNS

Other Model Years of the VOLKSWAGEN JETTA

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