2002 VOLKSWAGEN JETTA Electrical System Problems

51 NHTSA complaints on file

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Electrical System Issues in the 2002 VOLKSWAGEN JETTA

51 electrical system complaints have been filed with NHTSA for the 2002 VOLKSWAGEN JETTA. Of these, 0 involved a crash, 7 involved a fire, and 2 resulted in injury.

51
Complaints
0
Crashes
7
Fires
2
Injuries
0
Deaths

All Electrical System Complaints

#11131795 |
WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE LIGHT STAYS ON. THE REAR MIDDLE PASSENGER SEATBELT IS NOT USEABLE. THE DRIVER'S DOOR REMAINS UNLOCKED AFTER PRESSING THE "LOCK DOORS" BUTTON.
#11030653 |
KNOWN MELTING FUSE BOX ON TOP OF BATTERY. FROM SCHEMATICS, APPEARS S180 FUSE (COOLANT FAN) AS PREDOMINANT POINT OF FAILURE. ISSUE HAS BEEN REPORTED (VIA WEB) ACROSS NUMEROUS MODELS AND YEARS. CALLED VW FOR FIX; AS TECHS APPEAR VOID OF A GENERAL CONSENSUS TO PROBLEM/FIX. UNFORTUNATELY, VW REFUSES TO ACKNOWLEDGE AND/OR PROVIDE SOLUTION TO CUSTOMER(S). REFERS ME TO DEALER, WHICH IS OVER AN HOUR AWAY. JUST NEED INFO TO ORDER REPAIR KIT AND RESTORE VEHICLE INTEGRITY/SAFETY. CONCERNED AS THIS MAY BE A POTENTIAL FIRE HAZARD; DUE TO THE VOLUME OF HEAT GENERATED BY WIRING WITHIN INTERNAL COMPARTMENT. IN TURN, I UNDERSTAND THE AGE OF THE VEHICLE IS OUTSIDE THE NORMAL WARRANTY PERIOD. AS STATED, JUST WANT AN ANSWER TO REPAIR; HOWEVER, VW CUSTOMER CARE REP COMMENTED I SHOULD REPORTING THIS ISSUE IN HOPES TO DRAW ADDITIONAL ATTENTION OF OTHER OWNERS AND, EVENTUALLY, THE NHTSA TO GET VW TO RESPOND TO...
#10853472 | Fire
TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED AND THE WINDOWS WERE STEAMING. IN ADDITION, THE DASHBOARD WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. THE CONTACT SUSTAINED A BURNED HAND INJURY, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
#10761408 | Fire
TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS SMOKE AND FIRE UNDERNEATH THE GLOVE COMPARTMENT BOX. THE CONTACT EXITED THE VEHICLE WITH THE CHILD BEFORE THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT FILED A FIRE REPORT AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
#10730855 | Fire
WHILE REACHING HOME, I SAW SMOKE COMING OUT OF ENGINE, SMELL OF HEATED PLASTIC, AND THE ALTERNATOR WARNING LITE ON. SWITCHED OFF THE CAR AND OPENED THE HOOD. NOTED THAT THE SMOKE AND SMELL WAS COMING FROM THE PLASTIC FUSE BOX THAT IS ON THE TOP OF THE BATTERY AND THAT THE FUSE BOX COVER HAD BURNT HOLE. THE WIRE FROM THE ALTERNATOR TO ONE OF THE FUSES IN THE FUSE BOX HAD MELTED THE PLASTIC. I REPLACED THE FUSE BOX, CLEANED THE WIRE AND ATTACHED IT BACK. ON 6/23/15, I WAS UNABLE TO START THE CAR. THE BATTERY WAS WEAK AND NOTED THAT ONE OF THE FUSES IN THE BOX HAD MELTED THE PLASTIC.
#10660489 |
FIRST INTERMITTENT AND THEN INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.. *TR
#10660504 |
THIS IS A FOLLOWUP ON MY NHTSA COMPLAINT WITH ODI 10660489. I WOULD LIKE TO BRING TO YOUR ATTENTION THE NHTSA CAMPAIGN ID NUMBER 04V584000 WHICH PRECISELY DESCRIBES THE SAME PROBLEM I HAVE ENCOUNTERED WITH MY JETTA. PLEASE NOTE THAT MY JETTA IS ALSO A 2002 MODEL AS NOTED IN THE ABOVE CAMPAIGN. *TR
#10650329 |
FAULTY FUSE PANEL IN ENGINE COMPARTMENT (THE ONE SITUATED ON TOP OF THE BATTERY, NOT THE PANEL IN THE CABIN). *TR
#10650332 |
FAULTY FUSE PANEL IN ENGINE COMPARTMENT (THE ONE SITUATED ON TOP OF THE BATTERY, NOT THE PANEL IN THE CABIN). *TR
#10637624 |
I PURCHASED A CERTIFIED USED VEHICLE IN 2006 FROM A VOLKSWAGEN DEALER IN VIRGINIA (VOLKSWAGEN OF DULLES). TWO MONTHS AFTER THE VEHICLE PURCHASE, WE NOTICED THE CAR ELECTRICAL SYSTEM SHUT DOWN WHILE APPROACHING A STOP SIGN IN RESTON, VA. THE LOCAL DEALER ATTRIBUTED IT TO A FUEL SYSTEM PROBLEM AND CHARGED US FOR A THROTTLE BODY CLEANING.? OVER THE COURSE OF TWO YEARS, WE HAD MULTIPLE ELECTRICAL SHUTDOWNS, SOME AT HIGH SPEED ON THE HIGHWAY AT NIGHT WHEN THE VEHICLE'S HEADLIGHTS WOULD GO OUT AND THE ENGINE WOULD DIE. AT ONE POINT THE DEALER REPORTED A ??LOOSE IGNITION SWITCH?? AND REPLACED THAT SWITCH. AFTER SEVERAL MORE SCARY EVENTS, I EMAILED VW AMERICA WITH A DESCRIPTION OF THE PROBLEM AND OUR FEARS ABOUT THE VEHICLE BEING UNSAFE TO DRIVE. IN MARCH 2009 I CALLED VW CUSTOMER SERVICE AND TALKED TO A REGIONAL CASE MANAGER. ON THAT DAY, THE CAR HAD SHUT...
#10622574 |
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH WITH A QUARTER TANK OF GAS, MY 2002 JETTA GLX DISPLAYED THE BATTERY LIGHT AND THEN STALLED AT FULL SPEED. THE CAR SLOWED, THE STEERING AND GAS PEDAL WERE STIFF AND I HAD TO PULL TO THE SHOULDER AND CALL FOR A TOW TRUCK. I HAD THE CRANK POSITION SENSOR REPLACED, NEW SPARK PLUGS PUT IN AND THE THROTTLE BODY CLEANED. I TEST DROVE THE CAR AND ONCE AGAIN, THE ENGINE STARTED TO STALL AT AROUND 70MPH ON THE FREEWAY. THIS TIME I WAS ABLE TO FLOOR THE ACCELERATOR AND THE CAR DID NOT COMPLETELY STALL. THIS DEFECT SEEMS IS INCREDIBLY DANGEROUS AND SEEMS TO BE UNACCEPTABLY PREVALENT ON VW JETTAS. MY NEXT PART TO REPLACE IS THE FUEL PUMP BUT IT APPEARS THAT DOES NOT ALWAYS REMEDY THE PROBLEM. THIS SHOULD BE A RECALL. *TR
#10614461 |
THE CAR TAKES 15 MINUTES TO HEAT UP TO 190, OTHERWISE THE CAR WON'T DRIVE FORWARD IN PROPER GEAR WITHOUT JERKING. IT DRIVES LIKE IT IS A STICK SHIFT INSTEAD OF AN AUTOMATIC CHANGING GEAR ON IT'S OWN. THE CAR STOPS WITHOUT ME PRESSING THE BRAKES AND SOMETIMES JUST TURNS OFF UNEXPECTEDLY. IT SMELLS LIKE GASOLINE IN THE CAR. THE CD PLAYER, CLOCK AND VEHICLE ELECTRICAL MALFUNCTIONS ON AND OFF. THE ENGINE LIGHT STAYS ON. AUTONATION PERFORMED A MULTI POINT INSPECTION AND SAYS THE CAR NEEDS A TIMING BELT, COOLANT FLANGE AND AFTER RUN PUMP, AND ROLLERS. *TR
#10583431 |
ENGINE ABRUPTLY LOST ALL POWER AND TURNED OFF WHILE DRIVING DOWN THE STREET. NO WARNING LIGHTS CAME ON, AND THE CAR RESTARTED AND RAN NORMALLY FOR 6 MONTHS. THE SAME THING HAPPENED ABOUT 6 MONTHS LATER. 10 MINUTES AFTER THE SECOND EPISODE, MECHANIC WASN'T ABLE TO FIND A FAULT CODE AND DROVE IT WITHOUT THE STALL RECURRING. *TR
#10534149 |
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE BATTERY WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
#10494990 |
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. ADDITIONALLY, THE CONTACT NOTICED THAT THE FRONT AND REAR PASSENGER'S SIDE DOORS WOULD NOT UNLOCK WHEN THE MASTER DOOR LOCK SWITCH ON THE FRONT DRIVER'S SIDE DOOR WAS ENGAGED. THE CONTACT ALSO STATED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
#10456739 |
MY 2002 VW JETTA TDI HAS MANY ELECTRICAL PROBLEMS. THE ONE THAT MIGHT BE A SAFETY FACTOR IS THE MICRO SWITCHES IN THE DOOR LATCHES. THE DOORS WITH FAULTY SWITCHES DON'T KNOW IF THERE OPEN OR CLOSED. WHEN OPEN THE SAFETY LIGHT ON THE DOOR DOES NOT COME ON TO ALERT ONCOMING VEHICLES THAT A DOOR IS OPEN. IF THE SWITCH STAYS ON WHEN THE DOOR IS CLOSED, THE DOME LIGHTS STAY ON UNTIL THE BATTERY IS DEAD. THE CAR DIES IN THE FREEWAY WHEN RUNNING, IT MIGHT BE AFFECTING THE COMPUTER NOW. THIS HAS TO BE RECALL ITS A SAFETY ISSUE. *TR
#10455825 |
WHEN BACKING OUT OF MY DRIVEWAY MY DRIVERS SIDE AIRBAG DEPLOYED FOR NO REASON. I DIDN'T HIT ANYTHING. NOW THE ENGINE STARTS THEN STALLS. ALL DASH LIGHTS ARE NOW OUT. *JS
#10441937 |
DRIVER SIDE LOCK SWITCH, UNABLE TO LOCK MY 02 JETTA WITH REMOTE KEY. INTERIOR LIGHT ON THE DRIVER DOOR CONSTANTLY STAYS ON. *KB
#10440242 | Fire
WHILE DRIVING HOME AT NIGHT, MY SON AND I SMELLED SMOKE. WE EXITED THE VEHICLE, CHECKED UNDER THE HOOD, BUT FOUND NOTHING. WE CONTINUED HOME AND PARKED IN THE GARAGE. STILL SMELLING SMOKE, WE RE-INSPECTED THE VEHICLE, BUT WERE UNABLE TO DETERMINE AN ORIGIN OR ANY VISIBLE EVIDENCE. BOTH SEAT HEATERS WERE ON DURING THE DRIVE HOME, BUT THE SEATS SHOWED NO VISUAL SIGNS OF DAMAGE AFTER PARKING. NEXT MORNING WE OPENED THE VEHICLE TO DISCOVER THE CABIN WAS FILLED WITH SMOKE WITH AN APPROXIMATE 1?HOLE BURNED UP THRU THE PASSENGER SEAT ON THE LOWER RIGHT BOLSTER. APPARENTLY THE SEAT HEATER INITIATED A THERMAL EVENT WHICH ERUPTED IN A SEAT FIRE AFTER WE TURNED OFF THE IGNITION AND PARKED THE CAR IN THE GARAGE. FORTUNATELY, THE FIRE DID NOT ENGULF THE VEHICLE OR IT COULD HAVE CAUGHT OUR HOME ON FIRE, RESULTING IN POSSIBLE INJURY OR DEATH TO MY FAMILY....
#10403965 |
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN TRYING TO USE THE TURN SIGNAL THEY WOULD NOT TURN ON; NOR DOES THE HAZARD WARNING LIGHTS FUNCTION PROPERLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THERE WAS AN ELECTRICAL FAILURE BECAUSE NO FUSES HAD BLOWN OUT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WERE APPROXIMATELY 150,000.
#10308823 |
VEHICLE SHUT DOWN WHILE DRIVING TWICE, COULD RESULT IN CAR BEING DISABLED WHILE DRIVING AT ANY SPEED ANY WHERE BECOMING A VERY DANGEROUS SITUATION FOR THE DRIVER AND AN OBSTACLE ON THE ROAD FOR OTHER DRIVERS TO TRY TO AVOID. VOLKSWAGEN DEALERSHIP ISOLATED THIS TO A FAULTY HARNESS CONNECTING THE ALTERNATOR TOTHE FUSE LOCATED ON TOP OF THE BATTERY. THE HARNESS AND THE FUSE BOX HAD TO BE REPLACED. THE DEALERSHIP SAID THIS PROBLEM IS ONLY COMMON TO VW BEATLES AND VW JETTA, BECAUSE THEY SAID THE CAR WAS 2002 IT WAS OUT OF WARRANTY NOT COVERED. I WAS MORE CONCERNED OF THE SAFETY OF LIFE AND PROPERTY THIS PROBLEM WOULD CAUSE. I FILED A COMPLAINT WITH THE ATTORNEY GENERAL JOHN KROGERS OFFICE IN OREGON, THEY SENT ME A LETTER STATING THEY HAD FORWARDED THIS COMPLAINT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMIN IN WASHINGTON DC . I TRIED TO...
#10292133 |
BATTERY CONTINUES TO DRAIN OVER NIGHT. CHANGING BATTERIES DID NOT SOLVE THE PROBLEM. ONLINE FORUM POINTS TO RADIO DRAINING THE BATTERY. PULLING FUSE AND RESETTING RADIO TENDS TO STOP THE PROCESS, BUT THEN IT RETURNS AFTER A COUPLE OF DAYS. *TR
#10283460 |
1. 2002 VW JETTA WAGON ELECTRICAL SYSTEM FAILURE ON EXPRESSWAY CAUSED VEHICLE TO STOP & UNABLE TO START 9/6/09. VEHICLE TOWED TO DEALER. 2. VW DEALER FAILURE DESCRIPTION, WIRE HARNESS CORROSION CAUSED RESTRICTION IN POWER FLOW IN LINE WHICH CAUSED ALTERNATOR TO OVERWORK AND OVERHEAT WIRE HARNESS AND FUSE PANEL. THIS EXTENSIVE ENOUGH TO CAUSE MELTING OF BOTH WIRE HARNESS AND FUSE PANEL OVER TOP OF BATTERY. 3. VW DEALER REPAIR AND REPLACE WIRE HARNESS AND FUSE BODY. 4. VW CUSTOMER CARE TOOK INFORMATION ON MY COMPLAINT ABOUT DEFECT AND POTENTIAL SAFETY ISSUE BUT WOULD DO NOTHING REFERRING ME BACK TO THE DEALER. MY QUESTION WAS WHY DID VW HAVE SUCH A DEFECT WHERE THERE WAS NO FUSIBLE LINK THAT WOULD FAIL FIRST PREVENTING THE EXTENSIVE DAMAGE THAT OCCURRED. *TR
#10265959 | Fire
THE BOTTOM SEAT HEATER ON MY 2002 VW JETTA EITHER DOESN'T WORK AT ALL OR IF IT TURNS ON, IT OVERHEATS THE EXTREME RIGHT SIDE OF THE SEAT. A SMALL HOLE IS BURNED IN THE UPHOLSTERY, AND THE FOAM UNDERNEATH IS MELTED, DEFORMING THE APPEARANCE OF FABRIC ABOVE. THIS COULD RESULT IN A BURN TO THE SKIN ON THE RIGHT SIDE OF THE LEG IF IT GOES UNDETECTED. I SEE THIS AS A HUGE SAFETY ISSUE. *TR
#10253622 |
WHILE DRIVING THE VEHICLE, SMOKE AND A BURNING SMELL STARTED TO EMERGE FROM THE CABIN INSTRUMENT CLUSTER. I PULLED TO THE SIDE OF THE ROAD AND NOW NOTICED THAT THE FUEL LEVEL DISPLAY AND THE COOLANT TEMPERATURE DISPLAY ARE NOT WORKING EVEN THOUGH ENGINE WAS A NORMAL OPERATING TEMP AND THE FUEL TANK WAS JUST FILLED UP. *TR
#10253017 |
CAR WILL SUDDENLY STOP WORKING. VW CORPORATE WILL NOT ADDRESS AS THE CAR HAS HAND MANY ISSUES AND IS NO LONGER IN WARRANTY. SPENT $2K WITH VW DEALER TO DIAGNOSE. APPEARS TO BE ELECTRICAL IN NATURE. WHILE DRIVING THE CAR SUDDENLY STOP RUNNING AND ALL ELECTRICAL STOPS BRING CAR TO A HALT. ISSUE BEGAN 9/07 AND DEALER HAS HAD CAR IN SHOP ABOUT 2 MONTHS IN TOTAL. *TR
#10252330 |
I HAVE 2002 JETTA HAVING THE SAME ELECTRICAL PROBLEM. THE DOOR / LATCH SWITCH HAS A MALFUNCTION AND WON'T COME ON WHEN THE DOOR IS OPEN. THE DOME LIGHT DOES NOT COME ON AND THE LIGHT ON THE DOOR DOES NOT COME ON. WHICH CAN CAUSE AN ACCIDENT IF THE VEHICLE COMING FROM THE REAR OF THE VEHICLE AND CAN'T SEE THE DOOR IS OPEN AT NIGHT. THE DEALERSHIP WON'T REPLACE IT EVEN THOUGH IT WAS STILL UNDER WARRANTY AT THE TIME. THERE ARE PLENTY OF PEOPLE HAVING THE SAME PROBLEMS AND PAYS THE DEALERSHIP A LOT OF MONEY TO HAVE IT FIXED. OBVIOUSLY IT IS A PROBLEM WITH ALL JETTA THAT YEAR. THE DEALERSHIP SHOULD HAVE A RECALL THE DEFECTIVE SWITCH BE REPLACE. COULD POTENTIALLY CAUSE A FIRE. *TR
#10248010 |
MY 2002 VW JETTA TDI HAS MANY ELECTRICAL PROBLEMS. THE ONE THAT MIGHT BE A SAFETY FACTOR IS THE MICRO SWITCHES IN THE DOOR LATCHES. THE DOORS WITH FAULTY SWITCHES DON'T KNOW IF THERE OPEN OR CLOSED. WHEN OPEN THE SAFETY LIGHT ON THE DOOR DOES NOT COME ON TO ALERT ONCOMING VEHICLES THAT A DOOR IS OPEN. IF THE SWITCH STAYS ON WHEN THE DOOR IS CLOSED, THE DOME LIGHTS STAY ON UNTIL THE BATTERY IS DEAD. THE VW DEALER JUST "JERKED" ME AROUND UNTIL THE WARRANTY HAD EXPIRED. (FREDERICTON VW). SINCE THE PART(S) FOR THIS REPAIR ARE EXPENSIVE, I FEEL THAT VW SHOULD RECALL ALL VEHICLES TO REPLACE THE SWITCHES AND DOOR LATCHES. MEL MOIR *TR
#10232480 |
MANUFACTURER REFUSES TO REIMBURSE ME FOR WORK DONE FOR A MANUFACTURER RECALL NOT PERFORMED AT A DEALERSHIP,EVEN THOUGH CAR COULD NOT BE DRIVEN THERE DUE TO RECALL DEFECT AND MECHANIC CAME TO MY HOUSE TO REPAIR THE DEFECT WITH AN AUTHORIZED MANUFACTURERS PART
#10231545 |
CHECK ENGINE LIGHT CONTINUOUSLY COMES ON, COMPLETED RECALL FOR BRAKE SWITCH, EPC LIGHT CONTINUES TO COME ON, CAR STALLS WHILE WAITING FOR A LIGHT TO CHANGE VERY DANGEROUS. AFTER A NIGHT OF RAIN, LEAK IN PASSENGER SIDE FLOOR MOLD GROWING CAR WILL HAVE A VERY HARD START OR NO START AT ALL IN THE MORNING, REPLACED BATTERY 3 TIMES. CHANGED O2 SENSOR 2X, CAR BURNS OIL CONTINUOUSLY, INTERIOR LIGHTS GO OUT WHEN THEY FEEL LIKE IT, BRAKE LIGHTS DIE OUT FAST, CHANGED BRAKE LIGHTS AND SIGNAL LIGHTS AT LEAST 5X. *TR
#10211861 |
NO EVENTS LEAD TO THIS PROBLEM. THE ORIGINAL BATTERY IN THE VEHICLE WAS CHANGED OUT DUE ITS AGE. OVER THE PAST 4 MONTHS I HAVE CHANGED OUT THE BATTERY TWICE. ON MORE THAN AT LEAST 20 DIFFERENT TIMES, I WOULD GO TO MY VEHICLE IN THE MORNING TO START IT UP AND THE BATTERY WOULD BE COMPLETELY DEAD. NO LIGHTS, RADIO OR ANY OTHER DEVICES WERE LEFT ON IN THE VEHICLE, TO DRAIN THE ENTIRE BATTERY TO NOTHING WITHIN THE SPAN OF 10-12 HOURS. I HAVE TAKEN IT THE AUTO SHOP ON SEVERAL OCCASIONS TO HAVE A VOLTAGE TEST DONE ON THE BATTERY, ALTERNATOR AND STARTER WITH NEGATIVE RESULTS EVERY TIME FOR A PARASITIC DRAIN OF THE BATTERY. THE ALTERNATOR IS IN PERFECT WORKING ORDER AND DOES NOT NEED REPLACING. SO FAR THE HAS BEEN NOTHING THAT CAN BE DONE OTHER THAN JUMP START THE VEHICLE. DURING THE 10 OR...
#10195930 | Fire
PURCHASED USED 2002 VW JETTA 1.8 TURBO (5 SPEED) WITH 34,000 MILES STILL UNDER WARRANTY. TAKEN TO DEALERSHIP FOR BLOWN FUSES (CIGARETTE LIGHTER), TRUNK LATCH, CENTER CONSOLE, AND TRANSMISSION REPAIRS. FUSE PROBLEM WAS ONGOING. WITHIN A FEW MONTHS, A LOCAL MECHANIC INSTALLED A SMALL BOOST GAUGE ON THE DASH, WHICH WAS WIRED INTO A 10 AMP FUSE. WITHIN FIVE DAYS, THE CAR WAS BEING BACKED OUT OF THE DRIVEWAY WHEN SMOKE BEGAN POURING FROM ALL THE DASH VENTS. THE WIRE HARNESS, FUSE BLOCK, AND CONTROLLER COMPONENTS LOCATED BEHIND THE DASH WERE DESTROYED BY FIRE. VW OF AMERICA PREPARED TO SEND INVESTIGATORS TO NM, BUT WHEN THEY DISCOVERED GAUGE WIRING MAY HAVE CONTRIBUTED, THEY DID NOT INVESTIGATE. HAVE READ OF OTHER ELECTRICAL FIRES BEHIND INSTRUMENT PANEL, DASH, SINCE THIS TIME. OUR SON WAS DRIVING THE CAR AT THE TIME OF THE FIRE, BUT WAS ABLE TO GET OUT. *TR
#10184235 |
(1) MANY ELECTRICAL ANOMALIES. LOSS OF AIR CONDITION. DEALERSHIP ADVISES IT IS COOLANT MIGRATION CAUSING ELECTRICAL/POWER PROBLEMS. COOLANT MIGRATING FROM COOLANT BOTTLE INTO THE ELECTRICAL HARNESS AND INTO ALL ELECTRICAL SYSTEMS. (2)COOLANT MIGRATION HAS CAUSED SEVERE ELECTRICAL PROBLEMS AND THE VEHICLE MUST BE RE-WIRED. COST TO ME $310.-TO BE DETERMINED(PROBABLY 6-10,000$) (3)DEALERSHIP REFUSED TO ASSIST WITH GETTING VW OF AMERICA TO CORRECT THE PROBLEM AT THEIR COST. VW OF AMERICA REFUSED TO CORRECT THE PROBLEM AT MY REQUEST. VW HAS KNOWN SINCE 2001 (SEE TECHNICAL BULLETIN 97-01-01) THAT THE COOLANT BOTTLE IS DEFECTIVE AND HAS NOT RECALLED IT, OR PROVIDED TECHNICAL BULLETINS AS TO HOW TO PREVENT IT. DEALER ADVISES THE CAR IS NOT SAFE TO DRIVE IN ITS PRESENT CONDITION. *JB
#10170044 |
WAY TO MANY TO LIST HERE. I HAVE HAD PROBLEMS FROM THE START. MORE THAN $7000 WORTH OF REPAIR (PLUS MORE THAT WAS COVERED BY WARR) THE FINAL ITEM THAT CAUSED ME TO SAY I WOULD NEVER CONSIDER ANOTHER VW PRODUCT WAS THE ENGINE DAMAGE CAUSED BY A TIMING BELT FAILURE. ALL SERVICES WERE PERFORMED AT THE DEALERSHIP. THE USERS MANUAL STATES INSPECTION OF THE BELT AT SERVICES (THAT I PAID FOR) AND REPLACEMENT AT 120,000 MILES. I ONLY HAD 92,000 MILES. IT WILL COST $5,000 TO REPAIR THE ENGINE. IT IS NOT COST EFFECTIVE TO REPAIR THIS CAR. IT WAS A GREAT CAR TO DRIVE BUT QUALITY CONTROL IS POOR AT BEST. *NM
#10158235 |
TURN SIGNAL STALK IS DEFECTIVE AND CAUSING A FULL ELECTRICAL LOOP CAUSING A FAST CLICKS AS IF THE TURN SIGNAL FLASHER WAS ON, BUT IT'S NOT. AT TIMES IT HAS CAUSED THE FLASHER LIGHTS TO COME ON WHEN I HAD NOT EVEN TOUCHED THE TURN SIGNAL STALK. *JB
#10107676 |
REPEATED FAILURE OF BREAK LIGHTS IN 2002 VOLKSWAGEN JETTA OVER 2 AND 1/2 YEAR PERIOD. INCIDENT #1 ? DATE: 10.29.02 OD READING 5226 MILES RO# 776322 INCIDENT #2 ? DATE: 07.18.03 OD READING 15765 MILES RO# 817328 * INCIDENT #3 ? DATE: 12.15.03 OD READING 19219 MILES RO# 843079 INCIDENT #4 ? DATE: 07.14.04 OD READING 24000 MILES RO# 877075 INCIDENT #5 ? DATE: 01.13.05 OD READING 31291 MILES RO# 26004548/1 * THIS WAS WHEN THE RECALL BREAK LIGHT SWITCH WAS INSTALLED PER NHTSA RECALL NO. 04VO96. WE HAVE NARROWLY AVOIDED COLLISIONS IN THE LAST TWO OF THESE INCIDENTS OF FAILURES AND HAVE ASKED THAT VOLKSWAGEN TAKE THE CAR BACK FROM US AS AFTER THE FOURTH ATTEMPT TO CORRECT THE PROBLEM THEY CANNOT ENSURE OUR SAFETY IN THE VEHICLE. VOLKSWAGEN HAS REFUSED OUR REQUEST AND INSISTED THAT THEY REPAIR THE CAR UNDER THE TERMS OF THE WARRANTY FOR THE FIFTH...
#10012350 |
NAR 03-24-2003 MR. THE VEHICLE HAS BEEN TO THE REPAIR SHOP ON 6 DIFFERENT OCCASIONS FOR THE SAME STALLING PROBLEM. THE FIRST TIME THE INCIDENT HAPPENED THE VEHICLE LOST ALL POWER AFTER COMING TO A STOP. AFTER THE FIFTH VISIT THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE IGNITION COIL AND THE CONSUMER WOULD HAVE NO OTHER PROBLEMS, HOWEVER THAT PROVED NOT TO BE TRUE. EACH TIME THE CONSUMER WENT TO THE DEALER ANOTHER PART WAS REPLACED WITH THE SAME RESULTS. *JB
#10096727 |
ELECTRICAL PROBLEM, COOLANT LEAKED IN MECHANICAL SYSTEM, CAUSING LOSS OF POWER. REQUIRING REWIRING OF ENTIRE ELECTRICAL SYSTEM. *BF THE COIL SPRING FAILED WHICH CAUSED THE VEHICLE TO HAVE NO POWER, THE DRIVERS SIDE WINDOW FAILED, THE CONSUMER DID HOWEVER RECEIVE A RECALL NOTICE REGARDING THE MATTER, BUT THE PROBLEM HAD ALREADY OCCURRED. THE REAR PASSENGER TAIL LIGHT WAS OUT. *JB
#10095905 |
BOUGHT NEW 2002 JETTA HAD NO BRAKE LIGHT PROBLEMS UNTIL I RECEIVED RECALL NOTICE CONCERNING SWITCH RECALL. TOOK CAR TO DEALER W/ RECALL LETTER AND THEY REPLACED SWITCH. NO PROBLEMS FOR ABOUT 4 MONTHS, THEN BRAKE LIGHTS BEGAN STAYING ON AND ACCELERATION OCCASIONALLY CUTS OUT. DEALER HAD CAR OFF AND ON FOR A MONTH AND A 1/2 PROBLEM W/ LIGHTS AND ACCEL. CONTINUES. *JB
#10088081 |
AFTER I WAS PULLED OUT OF A PARKING SPOT, THE DOORS CLICKED AS IF THEY WERE GOING TO LOCK AUTOMATICALLY AS THEY NORMALLY DO AT 10 MPH. THE CLICK SOUNDED FUNNY, SO I LOOKED AT THE DOOR LOCKS AND NOTICED THAT THEY HADN'T LOCKED. SOON THEREAFTER, THE BATTERY ON THE CAR STOPPED, WHICH I NOTICED BECAUSE I COULDN'T ACCELERATE AND I COULDN'T TURN THE STEERING WHEEL. I STARTED THE CAR AGAIN, WITHOUT A PROBLEM. THE AIRBAG LIGHT WENT ON AND STAYED ON AND I NOTICED THAT THE LIGHTS IN THE BACK SEAT OVER THE DOORS STAYED ON THOUGH. I TRAVELED TO MY NEXT STOP AND THE LIGHTS IN THE BACK SEAT WENT OUT. I THEN STARTED TOWARD MY NEXT STOP AND HAD REACHED 25 MPH WHEN THE SIDE AIRBAG IN THE DRIVER'S SEAT EXPLODED. I CALLED THE DEALER TO SEE IF THE CAR WAS SAFE TO DRIVE, THEY SAID IT...
#10064553 |
COIL PACK HAS BEEN REPLACED 3 TIMES BUT VEHICLE CONTINUES TO LOSE POWER AND DRIVE ROUGH. THERE HAVE BEEN SEVERAL OCCASIONS WHEN AN ACCIDENT WAS NARROWLY AVOIDED. I DO NOT FEEL SAFE DRIVING THIS CAR. THIS IS A LEASE. I OFFERED VW THE OPTION OF LETTING ME MAKE ONE CASH PAYMENT TO PAY OUT THE LEASE BUT VW REFUSED TO DO THIS. VW SAID I HAVE TO KEEP THIS CAR UNTIL 90 DAYS BEFORE DUE DATE. CAR HAS BEEN TOWED IN 3 TIMES FOR THIS PROBLEM AND DRIVEN IN THREE OTHER TIMES. I NEVER KNOW WHEN I WILL HAVE TO WALK. *JB
#10047493 |
EPC WARNING LIGHT CAME ON WHILE DRIVING. WHEN THIS OCCURRED, TAIL LIGHTS AND BRAKE LIGHTS WERE NOT FUNCTIONING. WHEN I ARRIVED AT MY DESTINATION I PARKED MY CAR AS USUAL. WHEN I RETURNED TO MY CAR, IT STARTED, BUT I COULD NOT SHIFT OUT OF PARK. I CALLED THE ROADSIDE ASSISTANCE NUMBER. THEY INSTRUCTED ME TO HIT THE BRAKE WITH MY FOOT AS HARD AS POSSIBLE. THIS ALLOWED ME TO SHIFT OUT OF PARK. THEY ALSO SUGGESTED THAT I TAKE MY CAR TO THE DEALER AS SOON AS POSSIBLE FOR SERVICE. *LA
#10041805 |
I HAVE TAKEN IN MY 2002 VW JETTA ABOUT 9 TIMES FOR ELECTRICAL PROBLEMS: THE ENGINE COMES ON, THE DOORS HAVE MESSED UP, THE ODOMETER IS INCORRECT AND THE SPEEDOMETER FLOATS DRASTICALLY 5-10 MILES UP AND DOWN. THIS IS AN EXTREMELY DANGEROUS CAR NOT ONLY FOR THE ELECTRICAL PROBLEMS THAT MIGHT CAUSE A FIRE, BUT ALSO BECAUSE PEOPLE DON'T KNOW HOW FAST THEY REALLY ARE GOING - THIS IS AN EXTREME HAZARD. MY FRIEND'S 2001 VW JETTA IS JUST STARTING TO DO THE SAME THINGS AS MINE, WITH THE ENGINE LIGHT COMING ON, AND A WOMEN TODAY SAID ALL OF HER FRIENDS GOT RID OF THEIRS FOR THE SAME REASONS - JETTAS WITH ELECTRICAL PROBLEMS. *LA
#10011441 |
THE ENGINE LIGHT ILLUMINATED, THE DEALER STATED THE IGNITION COIL WAS DEFECTIVE. THE VEHICLE OVER HEATED, AND THE PROBLEM WAS DIAGNOSED AS A RUPTURED COOLANT PUMP. *TS *JB
#10005789 |
THE COILS ON MY 2002 VOLKSWAGEN JETTA GLS 1.8T ARE BURNING OUT. VOLKSWAGEN OF AMERICA HAS INFORMED ME THAT RATHER THAN REPLACE ALL 4 COILS, I MUST WAIT UNTIL EACH COIL BURNS OUT BEFORE THEY WILL REPLACE IT. I HAVE A LETTER FROM THEM AS WELL STATING THEY ARE AWARE OF THE PROBLEM BUT CAN NOT DO ANYTHING MORE ABOUT IT DUE TO A LACK OF COILS IN STOCK. I GUESS THE LETTER IS A WAY TO SHUT THE CUSTOMERS UP. APPARENTLY THIS IS HAPPENING TO OVER 500,000 PEOPLE LAST I HEARD. I WANT THIS COMPLAINT LOGGED AND A PERSONAL NOTE ADDED AND DIRECTED TO VOLKSWAGEN OF AMERICA (IF POSSIBLE), "I WILL NOT RENEW MY LEASE ON THIS LEMON AND I WILL NEVER PURCHASE ANOTHER VOLKSWAGEN AGAIN." THE COIL ISSUE IS JUST ONE OF THE ISSUES I'M HAVING WITH THIS VEHICLE. THE DATE BELOW IS THE LAST TIME I WENT...
#10005328 |
MY 2002 JETTA HAS HAD THREE IGNITION COILS REPLACED IN THREE SEPERATE INCIDENTS. EACH TIME THE CAR COMPLETELY STOPPED LEAVING ME STRANDED. VW HAS ACKNOWLEDGED THAT THEY HAVE A COIL PROBLEM BUT HAS REFUSED TO REPLACE THE REMAINING COIL STATING THAT THEY WILL NOT REPLACE IT UNTIL IT FAILS. WITH THE HIGH LIKELIHOOD THAT THIS COIL WILL FAIL JUST LIKE THE OTHERS WHICH WERE INSTALLED AT THE SAME TIME, VW'S ATTITUDE SHOWS A COMPLETE LACK OF REGARD FOR THEIR CUSTOMER'S SAFETY. FORTUNATELY, UP TO NOW THE FAILURES HAVE ONLY COST ME TIME AND FRUSTRATION. UNTIL VW CAN DO THE RIGHT THING, I FEEL LIKE I'M DRIVING A TICKING TIME BOMB.
#10004944 |
COIL PACK FAILED ON VOLKSWAGEN JETTA 2002, LUCKILY IT DIED ON START UP AND NOT WHILE TRAVELING. CAR HAS 4 COIL PACKS, DEALER ONLY REPACED ONE. VW HAS NUMEROUS CARS WITH SAME FAILURE, NUMEROUS TIMES. REQUESTED THEY REPLACE ALL COIL PACKS, THEY SAID NO. THEY AGREED WITH ME THAT THERE IS A GOOD CHANCE CAR WILL FAIL AGAIN. WHAT HAPPENS IF IT FAILS WHILE DRIVING ON THE HIGHWAY ? !
#10003138 |
BAD COILS! IN OCTOBER OF 2002, MY 2002 JETTA 1.8T BROKE DOWN. I WAS TOLD THAT COIL #3 HAD BURNT OUT. WHEN I ASKED THE DEALER WHY THIS OCCURRED, I WAS TOLD IT WAS A FLUKE. I HAD NOT REALIZED THAT I HAD BEEN LIED TO. ON DECEMBER 24, 2002 MY CAR BROKE DOWN AGAIN. NOW COIL #4 HAD BURNT OUT. THIS TIME I WAS TOLD THAT IT IS A REOCCURRING PROBLEM IN 2002 JETTAS WITH 1.8T ENGINES. I ASKED IF ALL COILS COULD BE REPLACED BUT WAS TOLD NO. I WAS TOLD THAT I JUST HAVE TO WAIT FOR MY CAR TO BREAK DOWN AGAIN AND IT PROBABLY WOULD. WHY IS THERE NO RECALL? ACCORDING O VW, THEY DO NOT HAVE ENOUGH PARTS TO HAVE A RECALL. THIS IS ABSURD!
#10002973 |
THE ANTI-SLIP RESISTANCE LIGHT COMES ON, INDICATING IT'S NOT ACTIVATED, WHILE DRIVING. CAR JOLTS, WHICH MEANS IT DOES DECELERATION AND SUDDEN ACCELERATION. THE BATTERY LIGHT COMES ON WHILE IN REVERSE. CAR TOTALLY DIES WHEN THIS HAPPENS, DRIVER CAN DO NOTHING EXCEPT BRAKE, IT MEANS NOT STEERING AT ALL.
#10002509 |
WHILE DRIVING, VEHICLE SHUT OFF WITHOUT NO WARNING, CONSUMER TOOK THE VEHICLE TO THE DEALER, AND CONSUMER WAS INFORMED THAT THE IGNITION COILS WERE DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

Other 2002 VOLKSWAGEN JETTA Problem Areas

Seatsfront Assemblyseat Heatercooler 86 complaints Air Bagssidewindow 63 complaints Electrical Systemignition 61 complaints Power Trainautomatic Transmission 56 complaints Engine And Engine Cooling 41 complaints Air Bags 35 complaints Visibilitypower Window Devices And Controls 33 complaints Engine And Engine Coolingengine 31 complaints Exterior Lightingbrake Lightsswitch 28 complaints Power Train 25 complaints Electrical Systemignitionmodule 18 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 17 complaints Seats 16 complaints Vehicle Speed Control 14 complaints Exterior Lighting 13 complaints Service Brakes Hydraulic 13 complaints Air Bagsfrontal 11 complaints Power Trainmanual Transmission 10 complaints Unknown Or Other 10 complaints Electrical Systemwiring 8 complaints Power Trainclutch Assembly 8 complaints Structurebodydoor 8 complaints Tires 8 complaints Engine 7 complaints Equipment 7 complaints Engine And Engine Coolingcooling System 6 complaints Engine And Engine Coolingexhaust System 6 complaints Exterior Lightingbrake Lights 6 complaints Structure 6 complaints Engine And Engine Coolingexhaust Systememission Control 5 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 5 complaints Fuel System Gasoline 5 complaints Fuelpropulsion System 5 complaints Seat Belts 5 complaints Engine And Engine Coolingenginediesel 4 complaints Exterior Lightinghazard Flashing Warning Lightsswitch 4 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 4 complaints Suspension 4 complaints Tiressidewall 4 complaints Visibilitysunmoon Roof Assembly 4 complaints Electrical System Instrument Clusterpanel 3 complaints Equipmentapplianceair Conditioner 3 complaints Equipmentelectricalradiotape Deckcd Etc 3 complaints Fuel System Diesel 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Service Brakes Hydraulicfoundation Components 3 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 3 complaints Service Brakes Hydraulicpower Assist 3 complaints Steering 3 complaints Structurebody 3 complaints Tirestreadbelt 3 complaints Visibility 3 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systemalternatorgeneratorregulator 2 complaints Electrical Systemwiringfuses And Circuit Breakers 2 complaints Engine And Engine Coolingenginegasoline 2 complaints Engine And Engine Coolingengineother Fuel Typesturbosupercharger 2 complaints Exterior Lightingtail Lights 2 complaints Exterior Lightingturn Signalswitch 2 complaints Fuel System Gasolinefuel Injection Systeminjectors 2 complaints Fuel System Other 2 complaints Interior Lighting 2 complaints Latcheslockslinkages 2 complaints Latcheslockslinkagestrunk Lidlock 2 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 2 complaints Service Brakes 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 2 complaints Steeringcolumn 2 complaints Suspensionfront 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Visibilitywindshield 2 complaints Wheels 2 complaints Wheelsrim 2 complaints Air Bagsfrontalsensorcontrol Module 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignitionanti Theftcontrol Module 1 complaint Electrical Systemstarter Assembly 1 complaint Electrical Systemstarter Assemblyrelay 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemhoseslinespipingfittings 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipmentelectrical 1 complaint Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 1 complaint Equipmentotherownersserviceother Manual 1 complaint Equipmentrecreational Vehicletrailer 1 complaint Exterior Lightingback Up Lights 1 complaint Exterior Lightingback Up Lightsswitch 1 complaint Exterior Lightingtail Lightsswitch 1 complaint Exterior Lightingturn Signal 1 complaint Exterior Lightingturn Signalflasher Unit 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinedeliveryhoses Linespiping And Fittings 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Parking Brake 1 complaint Parking Brakeconventionalmechanical 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainclutch Assemblypedalhand Levermotorcycle 1 complaint Seat Beltsfront 1 complaint Seat Beltsfrontretractor 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Electric 1 complaint Service Brakes Hydraulicbrake Fluid Low Warning Lamp 1 complaint Service Brakes Hydraulicfoundation Componentsdisc 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Service Brakes Hydraulicpower Assisthydraulic 1 complaint Service Brakes Hydraulicpower Assistvacuum 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodybumpers 1 complaint Structurebodyroof And Pillars 1 complaint Suspensionfrontshock Absorber 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionmultiple Axletorque Arm 1 complaint Suspensionrearspringscoil Springs 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitydefrosterdefoggerhvac Systemheater Core 1 complaint Visibilityglass Siderear 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Visibilitywindshield Wiperwasher 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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