2002 VOLKSWAGEN JETTA Equipment Problems

7 NHTSA complaints on file

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Equipment Issues in the 2002 VOLKSWAGEN JETTA

7 equipment complaints have been filed with NHTSA for the 2002 VOLKSWAGEN JETTA. Of these, 2 involved a crash, 0 involved a fire, and 1 resulted in injury.

7
Complaints
2
Crashes
0
Fires
1
Injuries
0
Deaths

All Equipment Complaints

#10262641 |
I HAVE TWO PROBLEMS, ONE WITH TEMPERATURE COOLANT SIGN. MANY JETTA'S HAVE THIS PROBLEM, IT OCCURS EVERY TIME I TURN ON THE CAR, SIGN ALWAYS COMES ON. THIS CAUSES SIGNALS AND COMPUTER PROGRAMS IN THE CAR TO BE CONFUSED, AND IS ALWAYS A DANGEROUS LIGHT BECAUSE I NEVER KNOW IF THERE IS SOMETHING WRONG WITH MY CAR'S COOLANT OR RADIATOR. I HAVE REPLACED THIS PART ABOUT TWO TIMES THROUGH A MECHANIC SHOP WITH A VW PART TWICE. STILL IS A FAILURE, AND I READ MOST JETTAS HAVE THIS PROBLEM AND IT IS RIDICULOUS THAT VW CAN NOT FIX THIS EXPENSIVE PART FOR ITS CUSTOMERS. ALSO I HAD A PROBLEM WITH MY ALTERNATOR ONE DAY AGO. MY VEHICLE WAS FORCED TO STALL ON THE MIDDLE OF THE HIGHWAY CAUSING ME ALMOST TO GET INTO AN ACCIDENT. FOR SOME REASON MY CAR LOST ALL ITS POWER, BATTERY WAS ONLY ONE OR TWO...
#10259364 | Crash
I PURCHASED A 2002 VW IN 2005. I HAD A CAR ACCIDENT IN DEC '08. SHORTLY AFTER THE COLLISION PLACE REPAIRED MY CAR. THE VEHICHLE STARTED MISFIRING AND ESSENTIALLY WASN'T DRIVABLE. THE CONTROL ARM BUSHING WERE REPLACED $800 (AT THE VW PLACE) AND THE SERVICE DEPT SAID THAT THEY WOULD CHECK FLUIDS IN PARTICULAR THE TRANSMISSION FLUID. I WAS TOLD THAT THE TRANSMISSION DIDN'T HAVE THE UPDATED TRANMISSION CONTROL MODULE (TCM) AND HAD TO REPLACED ( $700 PART AND 300 LABOR) THE SERVICE TECHNICAN DID STATE THAT THIS WAS THE FIRST STEP IN DIAGNOSING AND CORRECTING THE PROBLEM AND THAT THAT THIS WAS A KNOWN ISSUE BUT NOT A RECALL. WELL $1000 SPENT ON THIS STILL DID NOT FIX THE PROBLEM AND NOW THEY SAY THE NEXT STEP IS TO REPLACE THE TRANSMISSION ON A CAR THAT HAS 87K MILES ANOTHER 4K. WELL, I CAN HONESTLY SAY THAT VW IS...
#10231405 |
2002 VW JETTA VR6 2.8 EVER SINCE WE PURCHASED THE CAR IN SEPT. 07 WE HAVE A RECURRING PROBLEM WITH THE CAR COMPLETELY DYING IN INTERSECTION OR IDLING WITH A/C ON OR JUST WHEN RUNNING. WHEN THIS OCCURS THE DASH RESETS AND CAR SHUTS OFF AND LOCKS UP. YOU HAVE TO TURN TO CAR OFF AND PUT IN PARK TO RESTART. VERY DANGEROUS FOR MY CHILDREN AND I TO TRAVEL ANYWHERE WHEN I DRIVE A HOUR TO WORK EACH DAY. I ALSO KNOW A PREVIOUS OWNER OF THE SAME YEAR CAR THE HAD THE SAME EXACT PROBLEMS AND HAD TO SELL BECAUSE AFTER THOUSANDS OF $ IT WAS NEVER ABLE TO BE REPAIRED. ALSO THE CAR FEELS LIKE TO TRANSMISSION IS GOING OUT. THIS CAR WAS PROMISED TO BE SAFE DEPENDABLE AND HAD BEEN NOTHING BUT PROBLEMS. WE LUCKILY HAVE NOT HAD A ACCIDENT YET BUT SEVERAL VERY CLOSE CALLS....
#10228817 |
2002 VW JETTA WITH WHAT IS BECOMING A COMMON PROBLEM. WHILE DRIVING THE A/C UNIT STOPPED WORKING. ALL ITEMS WERE CHECKED AND NO OBVIOUS SIGN OF LEAK, ELECTRICAL PROBLEM OR OTHER WAS FOUND. DEALER WANTED TO REPLACE ALL ITEMS IN THE A/C SYSTEM. UPON FURTHER RESEARCH IT WAS FOUND THAT THE AC CLUTCH IS HELD ON BY A NYLON NUT AND THESE ARE NOT ABLE TO FUNCTION WITHOUT THIS FLAWED DESIGN. A SEARCH ON ANY VW DISCUSSION BOARD WILL PROVIDE HUNDREDS OF COMPLAINT ABOUT THIS SUBSTANDARD DESIGN. THIS WAS A DESIGN/MANUFACTURING FLAW AND NEED TO BE ADDRESSED BY VW. HOW MANY OTHER CONSUMERS PAID FOR A NEW A/C SYSTEM (FAN, COMPRESSOR, CLUTCH ECT.) WHEN ALL THAT IS NEEDED IS A PROPERLY MANUFACTURED CLUTCH. I BELIEVE THAT THIS DESIGN WAS ONLY IN EXISTENCE FOR 2 YEARS AND WAS REPLACED BY VW. SHOULDN'T THEY HAVE TO ANSWER TO ALL OF THE CONSUMERS...
#10082451 | Crash
WAS IN AN AUTOMOBILE ACCIDENT AND WAS HIT SQUARE IN THE SIDE OF THE CAR AT 45 MPH. DAMAGE WAS DONE TO ENTIRE LEFT SIDE OF VEHICLE. NO AIR BAGS DEPLOYED. I HAVE FRONT AND SIDE AIR BAGS. CALLED VOLKSWAGEN TO DETERMINE WHERE SENSORS ARE, AND THE SENSOR ON THE SIDE IS WHERE I WAS HIT. I DID SOME RESEARCH THROUGH NHTSA REPORTS ON VOLKSWAGEN, SEEMS THERE ARE A SUFFICIENT AMOUNT OF CONSUMER COMPLAINTS WITH THE AIRBAGS, MANY OF WHICH STATE VOLKSWAGEN DIDN'T WANT TO DISCUSS OR TAKE CARE OF. I AM CONCERNED WITH FOR MY OWN SAFETY WHILE DRIVING THIS VOLKSWAGEN. *JB
#10005789 |
THE COILS ON MY 2002 VOLKSWAGEN JETTA GLS 1.8T ARE BURNING OUT. VOLKSWAGEN OF AMERICA HAS INFORMED ME THAT RATHER THAN REPLACE ALL 4 COILS, I MUST WAIT UNTIL EACH COIL BURNS OUT BEFORE THEY WILL REPLACE IT. I HAVE A LETTER FROM THEM AS WELL STATING THEY ARE AWARE OF THE PROBLEM BUT CAN NOT DO ANYTHING MORE ABOUT IT DUE TO A LACK OF COILS IN STOCK. I GUESS THE LETTER IS A WAY TO SHUT THE CUSTOMERS UP. APPARENTLY THIS IS HAPPENING TO OVER 500,000 PEOPLE LAST I HEARD. I WANT THIS COMPLAINT LOGGED AND A PERSONAL NOTE ADDED AND DIRECTED TO VOLKSWAGEN OF AMERICA (IF POSSIBLE), "I WILL NOT RENEW MY LEASE ON THIS LEMON AND I WILL NEVER PURCHASE ANOTHER VOLKSWAGEN AGAIN." THE COIL ISSUE IS JUST ONE OF THE ISSUES I'M HAVING WITH THIS VEHICLE. THE DATE BELOW IS THE LAST TIME I WENT...
#10005593 |
I STARTED MY CAR TO LEAVE WORK AND WHEN I PUT IT IN REVERSE THE CAR WOULD NOT BACK UP. I THOUGHT IT WAS THE TRANSMISSION? I HAD VEHICLE TOWED IN FOR REPAIR TO LOCAL DEALER, THEY REPLACED A SWITCH IN THE ABS SYSTEM THAT WAS CAUSING THE BRAKES TO STICK. AS OF TODAY THE CAR IS BACK AT THE DEALER WITH THE SAME PROBLEM. IN AUGUST OF 2002 THE SWITCH IN THE BRAKE PEDAL THAT ALLOWS YOU TO PUT THE CAR INTO GEAR HAD WENT OUT. THE DEALER REPLACED THE SWITCH AND WHEN I PICKED UP MY CAR THE BRAKES WERE GRABING AS I LEFT THE DEALER, I IMMEDIATELY BROUGHT IT BACK AND TOLD THEM IT WAS NOT RIGHT. A MECHANIC AND I ROAD TESTED THE CAR AND HE STOPPED AND PHYSICALLY PULLED UP ON THE BRAKE PEDAL TO MAKE THE BRAKES RELEASE. HE STATED THERE WAS NOTHING WRONG....

Other 2002 VOLKSWAGEN JETTA Problem Areas

Seatsfront Assemblyseat Heatercooler 86 complaints Air Bagssidewindow 63 complaints Electrical Systemignition 61 complaints Power Trainautomatic Transmission 56 complaints Electrical System 51 complaints Engine And Engine Cooling 41 complaints Air Bags 35 complaints Visibilitypower Window Devices And Controls 33 complaints Engine And Engine Coolingengine 31 complaints Exterior Lightingbrake Lightsswitch 28 complaints Power Train 25 complaints Electrical Systemignitionmodule 18 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 17 complaints Seats 16 complaints Vehicle Speed Control 14 complaints Exterior Lighting 13 complaints Service Brakes Hydraulic 13 complaints Air Bagsfrontal 11 complaints Power Trainmanual Transmission 10 complaints Unknown Or Other 10 complaints Electrical Systemwiring 8 complaints Power Trainclutch Assembly 8 complaints Structurebodydoor 8 complaints Tires 8 complaints Engine 7 complaints Engine And Engine Coolingcooling System 6 complaints Engine And Engine Coolingexhaust System 6 complaints Exterior Lightingbrake Lights 6 complaints Structure 6 complaints Engine And Engine Coolingexhaust Systememission Control 5 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 5 complaints Fuel System Gasoline 5 complaints Fuelpropulsion System 5 complaints Seat Belts 5 complaints Engine And Engine Coolingenginediesel 4 complaints Exterior Lightinghazard Flashing Warning Lightsswitch 4 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 4 complaints Suspension 4 complaints Tiressidewall 4 complaints Visibilitysunmoon Roof Assembly 4 complaints Electrical System Instrument Clusterpanel 3 complaints Equipmentapplianceair Conditioner 3 complaints Equipmentelectricalradiotape Deckcd Etc 3 complaints Fuel System Diesel 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Service Brakes Hydraulicfoundation Components 3 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 3 complaints Service Brakes Hydraulicpower Assist 3 complaints Steering 3 complaints Structurebody 3 complaints Tirestreadbelt 3 complaints Visibility 3 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systemalternatorgeneratorregulator 2 complaints Electrical Systemwiringfuses And Circuit Breakers 2 complaints Engine And Engine Coolingenginegasoline 2 complaints Engine And Engine Coolingengineother Fuel Typesturbosupercharger 2 complaints Exterior Lightingtail Lights 2 complaints Exterior Lightingturn Signalswitch 2 complaints Fuel System Gasolinefuel Injection Systeminjectors 2 complaints Fuel System Other 2 complaints Interior Lighting 2 complaints Latcheslockslinkages 2 complaints Latcheslockslinkagestrunk Lidlock 2 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 2 complaints Service Brakes 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 2 complaints Steeringcolumn 2 complaints Suspensionfront 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Visibilitywindshield 2 complaints Wheels 2 complaints Wheelsrim 2 complaints Air Bagsfrontalsensorcontrol Module 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignitionanti Theftcontrol Module 1 complaint Electrical Systemstarter Assembly 1 complaint Electrical Systemstarter Assemblyrelay 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemhoseslinespipingfittings 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipmentelectrical 1 complaint Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 1 complaint Equipmentotherownersserviceother Manual 1 complaint Equipmentrecreational Vehicletrailer 1 complaint Exterior Lightingback Up Lights 1 complaint Exterior Lightingback Up Lightsswitch 1 complaint Exterior Lightingtail Lightsswitch 1 complaint Exterior Lightingturn Signal 1 complaint Exterior Lightingturn Signalflasher Unit 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinedeliveryhoses Linespiping And Fittings 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Parking Brake 1 complaint Parking Brakeconventionalmechanical 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainclutch Assemblypedalhand Levermotorcycle 1 complaint Seat Beltsfront 1 complaint Seat Beltsfrontretractor 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Electric 1 complaint Service Brakes Hydraulicbrake Fluid Low Warning Lamp 1 complaint Service Brakes Hydraulicfoundation Componentsdisc 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Service Brakes Hydraulicpower Assisthydraulic 1 complaint Service Brakes Hydraulicpower Assistvacuum 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodybumpers 1 complaint Structurebodyroof And Pillars 1 complaint Suspensionfrontshock Absorber 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionmultiple Axletorque Arm 1 complaint Suspensionrearspringscoil Springs 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitydefrosterdefoggerhvac Systemheater Core 1 complaint Visibilityglass Siderear 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Visibilitywindshield Wiperwasher 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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