NHTSA Complaint #10005789 — 2002 VOLKSWAGEN JETTA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10005789
Vehicle	2002 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	January 29, 2003
Date Filed	February 13, 2003
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

THE COILS ON MY 2002 VOLKSWAGEN JETTA GLS 1.8T ARE BURNING OUT. VOLKSWAGEN OF AMERICA HAS INFORMED ME THAT RATHER THAN REPLACE ALL 4 COILS, I MUST WAIT UNTIL EACH COIL BURNS OUT BEFORE THEY WILL REPLACE IT. I HAVE A LETTER FROM THEM AS WELL STATING THEY ARE AWARE OF THE PROBLEM BUT CAN NOT DO ANYTHING MORE ABOUT IT DUE TO A LACK OF COILS IN STOCK. I GUESS THE LETTER IS A WAY TO SHUT THE CUSTOMERS UP. APPARENTLY THIS IS HAPPENING TO OVER 500,000 PEOPLE LAST I HEARD. I WANT THIS COMPLAINT LOGGED AND A PERSONAL NOTE ADDED AND DIRECTED TO VOLKSWAGEN OF AMERICA (IF POSSIBLE), "I WILL NOT RENEW MY LEASE ON THIS LEMON AND I WILL NEVER PURCHASE ANOTHER VOLKSWAGEN AGAIN." THE COIL ISSUE IS JUST ONE OF THE ISSUES I'M HAVING WITH THIS VEHICLE. THE DATE BELOW IS THE LAST TIME I WENT IN FOR COIL REPLACEMENT AND GOT TO WORK LATE.

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