2004 VOLKSWAGEN JETTA — Problems, Recalls & Safety Data

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N/A

Safety Rating

295

Owner Complaints

16 Crashes 25 Fires

5

Recalls

ACTIVE RECALL

7

Service Bulletins

0

Investigations

Overview of the 2004 VOLKSWAGEN JETTA

The 2004 VOLKSWAGEN JETTA has received a total of 295 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. 7 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (32 complaints), Engine And Engine Cooling (18 complaints), and Power Trainclutch Assembly (16 complaints).

Recalls for the 2004 VOLKSWAGEN JETTA

NHTSA has recorded 5 recalls for the 2004 VOLKSWAGEN JETTA, potentially affecting up to 1,034,500 vehicles.

Recall 20E064000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

| 38 vehicles affected

Defect: Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Consequence: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

Remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall...

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Recall 14E007000 — ENGINE AND ENGINE COOLING:ENGINE

| 50 vehicles affected

Defect: The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold...

Consequence: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

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Recall 07V063000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

| 1,002,000 vehicles affected

Defect: ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF...

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Recall 07E023000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

| 13,128 vehicles affected

Defect: CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Consequence: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

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Recall 04V586000 — FUEL SYSTEM, DIESEL

| 19,284 vehicles affected

Defect: ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.

Remedy: DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

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Owner Complaints for the 2004 VOLKSWAGEN JETTA

295 complaints have been filed with NHTSA for the 2004 VOLKSWAGEN JETTA. Below is a breakdown by vehicle component.

Electrical System
Complaints: 32 5 Fires
Engine And Engine Cooling
Complaints: 18 1 Fire
Power Trainclutch Assembly
Complaints: 16
Seats
Complaints: 14 9 Fires 2 Injuries
Air Bags
Complaints: 12 6 Crashes 1 Fire 6 Injuries
Fuel System Diesel
Complaints: 12 1 Fire
Engine
Complaints: 11 1 Fire
Power Trainautomatic Transmission
Complaints: 11 1 Injury
Fuelpropulsion System
Complaints: 9 1 Fire
Fuel System Gasoline
Complaints: 8
Seatsfront Assemblyseat Heatercooler
Complaints: 8 3 Fires 1 Injury
Engine And Engine Coolingengine
Complaints: 7
Exterior Lighting
Complaints: 7 1 Crash
Power Trainmanual Transmission
Complaints: 7
Unknown Or Other
Complaints: 7
Vehicle Speed Control
Complaints: 6 1 Crash
Air Bagsfrontal
Complaints: 5 3 Crashes 3 Injuries
Air Bagssidewindow
Complaints: 5 1 Crash 2 Injuries
Engine And Engine Coolingcooling System
Complaints: 4
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
Complaints: 4
Equipment
Complaints: 4
Steering
Complaints: 4
Tires
Complaints: 4 1 Crash
Electronic Stability Control Esc
Complaints: 3
Fuel System Otherdeliveryfuel Pump
Complaints: 3
Fuel System Otherstoragefuel Gauge System
Complaints: 3 1 Crash
Seat Belts
Complaints: 3
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 3
Structure
Complaints: 3 1 Fire
Electrical Systemignition
Complaints: 2
Electrical Systemwiringinteriorunder Dash
Complaints: 2 1 Fire
Engine And Engine Coolingexhaust System
Complaints: 2
Engine And Engine Coolingexhaust Systememission Control
Complaints: 2
Exterior Lightingbrake Lightsswitch
Complaints: 2
Fuel System Gasolinedeliveryfuel Pump
Complaints: 2
Interior Lighting
Complaints: 2
Latcheslockslinkages
Complaints: 2
Latcheslockslinkagestrunk Lidlock
Complaints: 2
Service Brakes
Complaints: 2
Service Brakes Hydraulic
Complaints: 2
Structurebodydoorhinge And Attachments
Complaints: 2
Suspension
Complaints: 2
Visibility
Complaints: 2
Visibilityglass Siderear
Complaints: 2
Visibilitypower Window Devices And Controls
Complaints: 2
Visibilitysunmoon Roof Assembly
Complaints: 2 1 Fire
Visibilitywindshield
Complaints: 2
Air Bagsfrontaldriver Sideinflator Module
Complaints: 1 1 Injury
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 1
Engine And Engine Coolingenginediesel
Complaints: 1
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
Complaints: 1
Equipmentelectricalanti Theft Devices
Complaints: 1
Equipmentelectricalradiotape Deckcd Etc
Complaints: 1
Fuel System Dieselstoragetank Assembly
Complaints: 1
Fuel System Otherfuel Injection System
Complaints: 1
Parking Brake
Complaints: 1 1 Crash
Power Train
Complaints: 1
Power Trainautomatic Transmissiontorque Converter
Complaints: 1
Seat Beltsfrontbuckle Assembly
Complaints: 1
Seat Beltsfrontretractor
Complaints: 1 1 Injury
Seat Beltsrearother
Complaints: 1
Service Brakes Electric
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 1 1 Crash
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 1
Service Brakes Hydraulicpower Assistvacuumhoses Linespiping And Fittings
Complaints: 1
Structurebody
Complaints: 1
Structurebodydoor
Complaints: 1 1 Injury
Structurebodyroof And Pillars
Complaints: 1
Structurebodytrunk Lid
Complaints: 1
Suspensionfrontwheel Bearing
Complaints: 1
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Vehicle Speed Controlaccelerator Pedal
Complaints: 1
Visibilitywiper
Complaints: 1

Most Recent Complaints

#11684740 | ELECTRICAL SYSTEM | | N/A miles
The contact owns a 2004 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed while it was raining, the windshield wipers were activated; however, the wipers failed to function as intended. The contact stated that the wipers failed to operate. In addition, the contact stated the brake lights failed to function as intended. The contact was informed that the brake lights failed to activate while the brake pedal was depressed. The contact stated that the front driver's side window was closed; however, the driver's front side window was independently lowered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical system failure. The contact stated that the battery, the alternator, the fuses, and the windshield wiper motor were all replaced; however, the failure reoccurred. The failure became a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
#11617038 | ELECTRICAL SYSTEM | | N/A miles
Unknown, very complex. Multiple issues. Have been addressed as well as parts been replaced however other issues arised that are definitely safety concerns between electrical issues engine motor etc
#11617038 | ENGINE | | N/A miles
Unknown, very complex. Multiple issues. Have been addressed as well as parts been replaced however other issues arised that are definitely safety concerns between electrical issues engine motor etc
#11617038 | UNKNOWN OR OTHER | | N/A miles
Unknown, very complex. Multiple issues. Have been addressed as well as parts been replaced however other issues arised that are definitely safety concerns between electrical issues engine motor etc
#11568707 | SERVICE BRAKES | | N/A miles
A4 VW BEW TDI BRAKE BOOSTER VACUUM HOSE updated part# 1J0 612 041 FD VW part numbers 1J0 612 041 N and 1J0 612 041 FD. These hose are known for cracking at the plastic tube causing low vacuum; poor / inconsistant braking performance. This could lead to crashes, injuries, and loss of life. These hoses were recalled in the UK, but not in USA for unknown reasons. Vaico is the oem supplier of these hoses, and were most likely fitted to all bew TDI m/t mk4 VW vehicles sold world wide.

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Safety Rating for the 2004 VOLKSWAGEN JETTA

NHTSA has not yet tested the 2004 VOLKSWAGEN JETTA in its New Car Assessment Program.

Technical Service Bulletins for the 2004 VOLKSWAGEN JETTA

Volkswagen Group of America, Inc. has issued 7 technical service bulletins (TSBs) for the 2004 VOLKSWAGEN JETTA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TB501602 — WHEELS

Corrosion, Front fenders, at upper wheel opening.

TT501401 — TIRES

The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.

TT001304A — EQUIPMENT

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

Edition29 — UNKNOWN OR OTHER

VW Elsa Newsletter

TB-01-10-13 — ELECTRICAL SYSTEM:SOFTWARE

VOLKSWAGEN: UPDATE PROGRAMMING; ENGINE RUNS ROUGH ON INITIAL START AT TEMPERATURES BELOW-7%C (20%F). SOFTWARE UPDATE AND NEW INJECTORS. INSTALLING NEW INJECTORS AND ENGINE CONTROL MODEL UPDATE-PROGRAMMING (FLASHING) USING SOFTWARE VERSION MANAGEMENT (SVM). MODELS GOLF, JETTA AND WAGON; NEW BEETLE. *PE

VV — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

COMFORT SEATS MAY HAVE A SEAT HEATER ELEMENT THAT CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON. CUSTOMER SATISFACTION CAMPAIGN VV. *TT

WZ — POWER TRAIN:AUTOMATIC TRANSMISSION

SERVICE ACTION CIRCULAR FOR VEHICLES ASSEMBLED WITH INCORRECT AUTOMATIC TRANSMISSIONS (INCORRECT TRANSMISSION CODE FDG). ALSO INCLUDES LETTER TO VOLKSWAGEN DEALER REGARDING SERVICE ACTION WZ. *TT

NHTSA Investigations for the 2004 VOLKSWAGEN JETTA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN JETTA

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Other VOLKSWAGEN Models

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