2004 VOLKSWAGEN JETTA Seats Problems
14 NHTSA complaints on file
Seats Issues in the 2004 VOLKSWAGEN JETTA
14 seats complaints have been filed with NHTSA for the 2004 VOLKSWAGEN JETTA. Of these, 0 involved a crash, 9 involved a fire, and 2 resulted in injury.
14
Complaints
0
Crashes
9
Fires
2
Injuries
0
Deaths
All Seats Complaints
SEATS ARE GETTING EXCESSIVELY HOT AND STARTING TO BURN THROUGH THE VISION AND FABRIC. SMOKE IN COMPARTMENT.
I TURNED ON THE DRIVER SIDE SEAT HEATER AND IT CAUGHT FIRE BURNING A HOLE IN THE SEAT AND BURNING ME. I WAS DRIVING AT THE TIME IN THE CITY. I PORED WATER ALL OVER ME AND THE SEAT AND TURNED THE HEATER OFF.
MY CLOTHE SEATS CAUGHT ON FIRE TODAY WHILE DRIVING IT FOR ONLY 25 MINUTES THE SEAT WARMER WAS ONLY SET ON NUMBER 2. I WAS SO RETRIED AND PANICKED BUT MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND HIT IT WITH MY HAND UNTIL IT WENT OUT. IT DID BURN MY HAND. MY VEHICLE WAS IN MOTION THEN I STOPPED. IT WAS IN A CITY STREET FILLED WITH CARS AND CONSTRUCTION WORKERS.
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS SMOKE COMING FROM THE HEATED SEATS ON THE FRONT PASSENGER SIDE THE CONTACT STATED THAT THERE WAS A HOLE BURNED INTO THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED . THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 05/31/17*LJ UPDATED 06/02/2017*JS
THE CAR RAN INTO A BIG PUDDLE OF WATER AND THE ENGINE STALL. WHEN TRYING TO RESTART THE CAR THE CAR IT STARTED WITH SEVERE HESITATION IN ENGINE. TRIED STEPPING ON GAS TO KEEP ENGINE GOING THE EXHAUST GOT REAL LOUD AND THE SMOKE STARTED FILLING UP THE CABIN. STEPPED OUT OF CAR TO FIND THAT THE CAR CAUGHT ON FIRE. THE FLAMES CAN BE SEEN ON UNDER SIDE OF THE CAR, IN THE MIDDLE SECTION RIGHT UNDER THE ARMREST AREA BETWEEN THE TWO SEATS. THANKFULLY I WAS ABLE TO ESCAPE UNHARMED. I THINK THATS A MANUFACTURING OR DESIGN DEFECT THAT ALLOWED THE HEAT FROM EXHAUST TO PENETRATE INSIDE THE CABIN WHERE IT REACHED THE FLOOR CARPER THAT CAUGHT FIRE. *TR
SETTING: -4F, 5:45AM DRIVING TO WORK, SEAT HEATER ON. I WAS DRIVING TO WORK AND HAD NOTICED A PARTICULARLY HAT SPOT ON MY LOWER RIGHT BACK WHEN THE SEAT HEATER WAS SET TO 5, ON THE 1-5 DIAL. I TURNED DOWN MY SEAT HEATER DURING THE DRIVE TO 1, WHEN I GOT TO WORK IN THE PARKING LOT AND LEANED FORWARD I GOT THE INTENSE SMELL OF BURNING. I TURNED AROUND TO FIND A 5-6 INCH LONG SECTION ON THE LOWER RIGHT THAN SIDE OF THE DRIVERS SEAT HAD BURNED AND CHARRED. IT HAD BEEN GETTING PARTICULARLY HOW RECENTLY IN THAT LOCATION, BUT THIS IS THE FIRST I NOTICED THE BURNING OF THE SEAT CUSHION. DEFINITE FIRE HAZARD. *TR
LAST YEAR I WAS DRIVING HOME FROM SCHOOL ONE NIGHT IT WAS COLD OUT SO I TURNED ON MY HEATED SEAT. MY SEAT STARTED TO GET VERY HOT IN AN ISOLATED AREA SO I TURNED IT REMEMBERING THE RECALL I RECEIVED IN THE MAIL. THE RECALL STATED THAT THE HEATING ELEMENT IN THE SEAT COULD BE FAULTY AND THE SEAT COULD CATCH FIRE. I CALLED MY DEALERSHIP AND THEY EXPRESSED TO ME THAT THE RECALL WAS EXPIRED! WHAT HOW COULD SOME THING THAT COULD CAUSE INJURY HAVE AN EXPIRATION DATE? WELL AFTER THAT I NO LONGER USED THE SEAT BUT ONE DAY MY SON WHO WANTED THE CAR TO BE WARM FOR HIS MOTHER STARTED IT AND TURNED ON BOTH HEATED SEATS BY THE TIME I WENT OUT TO THE CAR IT WAS FILLED WITH SMOKE AND A HOLE BURNED THROUGH MY SEAT. ANOTHER ISSUE I HAVE IS I GOT...
IN APRIL OF 2005 VW INITIATED CUSTOMER SATISFACTION CAMPAIGN TO ADDRESS ISSUES CAUSED BY OVERHEATING SEAT HEATERS. THE VEHICLE WAS EXAMINED ON JUNE 24TH 2006 BY COOK VOLKSWAGEN IN FALLSTON MARYLAND, AND PARTS FOR REPAIR WERE ORDERED (INVOICE [XXX]). ON JULY 8TH 2006 THE CAR WAS RETURNED TO HAVE THE SERVICE PERFORMED. THE INVOICE (268548) STATES: RECALLS COMPLETED, VV1 CHECKED SEAT HEATER ' NO REPAIRS REQUIRED. ON JANUARY 3RD 2011, WHILE DRIVING AT APPROXIMATELY 45 MPH, WITH THE COMFORT SEAT HEATER TURNED ON AT LEVEL 2, THE DRIVER EXPERIENCED STRONG PAIN, FOLLOWED BY STRONG ODOR OF BURNING PLASTIC. AFTER STOPPING THE VEHICLE, A HOLE BURNED THROUGH THE SEAT WAS DISCOVERED. VW SUGGESTED THE OWNER PAYS $170.00 TO NORTHTOWN VW ON AMHERST NEW YORK TO DISASSEMBLE THE SEAT AND TAKE DETAILED PICTURES OF THE FAILURE BEFORE PERFORMING ANY WORK TO REPAIR THE SEAT HEATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF...
WHILE DRIVING HOME ON FRIDAY JANUARY 6 AT AROUND 230PM, MY VW JETTA WAGON'S DRIVER'S SIDE SEAT HEATER, SET ON "4," OVERHEATED AND IGNITED THE SEAT MATERIAL, WHICH BURNED THROUGH AND BEGAN TO BURN MY PANTS. SMOKE BEGAN TO FILL THE CABIN; LUCKILY I WAS ONLY A FEW BLOCKS AWAY FROM HOME. WHEN THE SMOKE BEGAN, I SMELLED A PLASTIC BURNING SMELL, AND VEERED SHARPLY OFF THE ROAD, THINKING THE CAR MIGHT BURN. I SHUT OFF THE SEAT HEATER CONTROL, THEN DROVE TO MY HOME, ONE BLOCK AWAY. I SHUT OFF THE CAR, GOT A FIRE EXTINGUISHER FROM INSIDE, THEN RETURNED TO THE CAR. THE SMOKE HAD JUST ABOUT STOPPED; A DIME-SIZED BURNED HOLE WAS IN MY SEAT, AS WELL AS A SLIGHT BROWNED AREA ON MY PANTS. I HAVE MADE AN APPOINTMENT WITH THE DEALER TO HAVE IT LOOKED AT, AND HAVE FILED A CASE WITH VW OF AMERICA...
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA GLS (NA). THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE DRIVER SIDE HEATED SEAT CAUGHT FIRE. THE CONTACT TURNED THE SEAT WARMER OFF. THE VEHICLE WAS TAKEN TO A REPAIR SHOP BUT THERE WERE NO CODES PRODUCED FOR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION AND TOOK A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
THE DRIVER'S SIDE HEATED SEAT IN OUR 2004 VW JETTA TDI BECAME EXTREMELY HOT NEAR THE DRIVER'S RIGHT THIGH AND THERE WAS A ELECTRICAL BURNING SMELL IN THE CAR. MY WIFE, WHO WAS DRIVING AT THE TIME, HAD A MINOR SURFACE BURN AS A RESULT. FORTUNATELY, SHE WAS WEARING JEANS, WHICH PREVENTED IT FROM BEING WORSE. *TR
NOTICED DRIVERS HEATED SEAT WAS VERY HOT ON LEFT THIGH. YESTERDAY I SMELLED SMOKE, AND PUT MY HAND UNDER MY LEG. BURNED HAND. TURNED OFF HEATED SEAT AND PULLED OVER. NOTICED A BURN ON FABRIC. *TR
HEATED SEAT BURNED. ELECTRICAL BURNING SMELL AND EXTREME HOT SPOT ON UPPER RIGHT THIGH. *TR
I SMELLED A BURNING OR FOUL-SMELLING CHEMICAL ODOR AFTER DRIVING FOR 01 MINUTE AND NOTICED THAT MY SEAT WAS SO HOT THAT IT BURNED MY HAND WHEN I TOUCHED IT. I THEN SMELLED SMOKE AND I IMMEDIATELY SWITCHED OFF THE DRIVER SIDE SEAT HEATER. AFTER STOPPING, I NOTICED THAT THE SEAT APPEARED BURNED IN A ROUGHLY CIRCULAR PATCH THAT LOOKED SIMILAR TO A CIGARETTE BURN. THE FOUL ODOR HAS PERSISTED EVEN WITH THE SEAT HEATER OFF AFTER THE INCIDENT. THE INCIDENT HAPPENED ON 16 DEC 2008. THIS IS THE FIRST TIME THE INCIDENT HAS OCCURRED. *TR
Other 2004 VOLKSWAGEN JETTA Problem Areas
Electrical System
32 complaints
Engine And Engine Cooling
18 complaints
Power Trainclutch Assembly
16 complaints
Air Bags
12 complaints
Fuel System Diesel
12 complaints
Engine
11 complaints
Power Trainautomatic Transmission
11 complaints
Fuelpropulsion System
9 complaints
Fuel System Gasoline
8 complaints
Seatsfront Assemblyseat Heatercooler
8 complaints
Engine And Engine Coolingengine
7 complaints
Exterior Lighting
7 complaints
Power Trainmanual Transmission
7 complaints
Unknown Or Other
7 complaints
Vehicle Speed Control
6 complaints
Air Bagsfrontal
5 complaints
Air Bagssidewindow
5 complaints
Engine And Engine Coolingcooling System
4 complaints
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
4 complaints
Equipment
4 complaints
Steering
4 complaints
Tires
4 complaints
Electronic Stability Control Esc
3 complaints
Fuel System Otherdeliveryfuel Pump
3 complaints
Fuel System Otherstoragefuel Gauge System
3 complaints
Seat Belts
3 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
3 complaints
Structure
3 complaints
Electrical Systemignition
2 complaints
Electrical Systemwiringinteriorunder Dash
2 complaints
Engine And Engine Coolingexhaust System
2 complaints
Engine And Engine Coolingexhaust Systememission Control
2 complaints
Exterior Lightingbrake Lightsswitch
2 complaints
Fuel System Gasolinedeliveryfuel Pump
2 complaints
Interior Lighting
2 complaints
Latcheslockslinkages
2 complaints
Latcheslockslinkagestrunk Lidlock
2 complaints
Service Brakes
2 complaints
Service Brakes Hydraulic
2 complaints
Structurebodydoorhinge And Attachments
2 complaints
Suspension
2 complaints
Visibility
2 complaints
Visibilityglass Siderear
2 complaints
Visibilitypower Window Devices And Controls
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Visibilitywindshield
2 complaints
Air Bagsfrontaldriver Sideinflator Module
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Engine And Engine Coolingenginediesel
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipmentelectricalanti Theft Devices
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Fuel System Dieselstoragetank Assembly
1 complaint
Fuel System Otherfuel Injection System
1 complaint
Parking Brake
1 complaint
Power Train
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seat Beltsfrontretractor
1 complaint
Seat Beltsrearother
1 complaint
Service Brakes Electric
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscpads
1 complaint
Service Brakes Hydraulicpower Assistvacuumhoses Linespiping And Fittings
1 complaint
Structurebody
1 complaint
Structurebodydoor
1 complaint
Structurebodyroof And Pillars
1 complaint
Structurebodytrunk Lid
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibilitywiper
1 complaint