2004 VOLKSWAGEN JETTA Seats Problems

14 NHTSA complaints on file

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Seats Issues in the 2004 VOLKSWAGEN JETTA

14 seats complaints have been filed with NHTSA for the 2004 VOLKSWAGEN JETTA. Of these, 0 involved a crash, 9 involved a fire, and 2 resulted in injury.

14
Complaints
0
Crashes
9
Fires
2
Injuries
0
Deaths

All Seats Complaints

#11130394 |
SEATS ARE GETTING EXCESSIVELY HOT AND STARTING TO BURN THROUGH THE VISION AND FABRIC. SMOKE IN COMPARTMENT.
#11081853 | Fire
I TURNED ON THE DRIVER SIDE SEAT HEATER AND IT CAUGHT FIRE BURNING A HOLE IN THE SEAT AND BURNING ME. I WAS DRIVING AT THE TIME IN THE CITY. I PORED WATER ALL OVER ME AND THE SEAT AND TURNED THE HEATER OFF.
#10910705 | Fire
MY CLOTHE SEATS CAUGHT ON FIRE TODAY WHILE DRIVING IT FOR ONLY 25 MINUTES THE SEAT WARMER WAS ONLY SET ON NUMBER 2. I WAS SO RETRIED AND PANICKED BUT MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND HIT IT WITH MY HAND UNTIL IT WENT OUT. IT DID BURN MY HAND. MY VEHICLE WAS IN MOTION THEN I STOPPED. IT WAS IN A CITY STREET FILLED WITH CARS AND CONSTRUCTION WORKERS.
#10679573 | Fire
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS SMOKE COMING FROM THE HEATED SEATS ON THE FRONT PASSENGER SIDE THE CONTACT STATED THAT THERE WAS A HOLE BURNED INTO THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED . THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 05/31/17*LJ UPDATED 06/02/2017*JS
#10564592 | Fire
THE CAR RAN INTO A BIG PUDDLE OF WATER AND THE ENGINE STALL. WHEN TRYING TO RESTART THE CAR THE CAR IT STARTED WITH SEVERE HESITATION IN ENGINE. TRIED STEPPING ON GAS TO KEEP ENGINE GOING THE EXHAUST GOT REAL LOUD AND THE SMOKE STARTED FILLING UP THE CABIN. STEPPED OUT OF CAR TO FIND THAT THE CAR CAUGHT ON FIRE. THE FLAMES CAN BE SEEN ON UNDER SIDE OF THE CAR, IN THE MIDDLE SECTION RIGHT UNDER THE ARMREST AREA BETWEEN THE TWO SEATS. THANKFULLY I WAS ABLE TO ESCAPE UNHARMED. I THINK THATS A MANUFACTURING OR DESIGN DEFECT THAT ALLOWED THE HEAT FROM EXHAUST TO PENETRATE INSIDE THE CABIN WHERE IT REACHED THE FLOOR CARPER THAT CAUGHT FIRE. *TR
#10563332 |
SETTING: -4F, 5:45AM DRIVING TO WORK, SEAT HEATER ON. I WAS DRIVING TO WORK AND HAD NOTICED A PARTICULARLY HAT SPOT ON MY LOWER RIGHT BACK WHEN THE SEAT HEATER WAS SET TO 5, ON THE 1-5 DIAL. I TURNED DOWN MY SEAT HEATER DURING THE DRIVE TO 1, WHEN I GOT TO WORK IN THE PARKING LOT AND LEANED FORWARD I GOT THE INTENSE SMELL OF BURNING. I TURNED AROUND TO FIND A 5-6 INCH LONG SECTION ON THE LOWER RIGHT THAN SIDE OF THE DRIVERS SEAT HAD BURNED AND CHARRED. IT HAD BEEN GETTING PARTICULARLY HOW RECENTLY IN THAT LOCATION, BUT THIS IS THE FIRST I NOTICED THE BURNING OF THE SEAT CUSHION. DEFINITE FIRE HAZARD. *TR
#10475788 | Fire
LAST YEAR I WAS DRIVING HOME FROM SCHOOL ONE NIGHT IT WAS COLD OUT SO I TURNED ON MY HEATED SEAT. MY SEAT STARTED TO GET VERY HOT IN AN ISOLATED AREA SO I TURNED IT REMEMBERING THE RECALL I RECEIVED IN THE MAIL. THE RECALL STATED THAT THE HEATING ELEMENT IN THE SEAT COULD BE FAULTY AND THE SEAT COULD CATCH FIRE. I CALLED MY DEALERSHIP AND THEY EXPRESSED TO ME THAT THE RECALL WAS EXPIRED! WHAT HOW COULD SOME THING THAT COULD CAUSE INJURY HAVE AN EXPIRATION DATE? WELL AFTER THAT I NO LONGER USED THE SEAT BUT ONE DAY MY SON WHO WANTED THE CAR TO BE WARM FOR HIS MOTHER STARTED IT AND TURNED ON BOTH HEATED SEATS BY THE TIME I WENT OUT TO THE CAR IT WAS FILLED WITH SMOKE AND A HOLE BURNED THROUGH MY SEAT. ANOTHER ISSUE I HAVE IS I GOT...
#10443777 | Fire
IN APRIL OF 2005 VW INITIATED CUSTOMER SATISFACTION CAMPAIGN TO ADDRESS ISSUES CAUSED BY OVERHEATING SEAT HEATERS. THE VEHICLE WAS EXAMINED ON JUNE 24TH 2006 BY COOK VOLKSWAGEN IN FALLSTON MARYLAND, AND PARTS FOR REPAIR WERE ORDERED (INVOICE [XXX]). ON JULY 8TH 2006 THE CAR WAS RETURNED TO HAVE THE SERVICE PERFORMED. THE INVOICE (268548) STATES: RECALLS COMPLETED, VV1 CHECKED SEAT HEATER ' NO REPAIRS REQUIRED. ON JANUARY 3RD 2011, WHILE DRIVING AT APPROXIMATELY 45 MPH, WITH THE COMFORT SEAT HEATER TURNED ON AT LEVEL 2, THE DRIVER EXPERIENCED STRONG PAIN, FOLLOWED BY STRONG ODOR OF BURNING PLASTIC. AFTER STOPPING THE VEHICLE, A HOLE BURNED THROUGH THE SEAT WAS DISCOVERED. VW SUGGESTED THE OWNER PAYS $170.00 TO NORTHTOWN VW ON AMHERST NEW YORK TO DISASSEMBLE THE SEAT AND TAKE DETAILED PICTURES OF THE FAILURE BEFORE PERFORMING ANY WORK TO REPAIR THE SEAT HEATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF...
#10443182 | Fire
WHILE DRIVING HOME ON FRIDAY JANUARY 6 AT AROUND 230PM, MY VW JETTA WAGON'S DRIVER'S SIDE SEAT HEATER, SET ON "4," OVERHEATED AND IGNITED THE SEAT MATERIAL, WHICH BURNED THROUGH AND BEGAN TO BURN MY PANTS. SMOKE BEGAN TO FILL THE CABIN; LUCKILY I WAS ONLY A FEW BLOCKS AWAY FROM HOME. WHEN THE SMOKE BEGAN, I SMELLED A PLASTIC BURNING SMELL, AND VEERED SHARPLY OFF THE ROAD, THINKING THE CAR MIGHT BURN. I SHUT OFF THE SEAT HEATER CONTROL, THEN DROVE TO MY HOME, ONE BLOCK AWAY. I SHUT OFF THE CAR, GOT A FIRE EXTINGUISHER FROM INSIDE, THEN RETURNED TO THE CAR. THE SMOKE HAD JUST ABOUT STOPPED; A DIME-SIZED BURNED HOLE WAS IN MY SEAT, AS WELL AS A SLIGHT BROWNED AREA ON MY PANTS. I HAVE MADE AN APPOINTMENT WITH THE DEALER TO HAVE IT LOOKED AT, AND HAVE FILED A CASE WITH VW OF AMERICA...
#10381330 | Fire
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA GLS (NA). THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE DRIVER SIDE HEATED SEAT CAUGHT FIRE. THE CONTACT TURNED THE SEAT WARMER OFF. THE VEHICLE WAS TAKEN TO A REPAIR SHOP BUT THERE WERE NO CODES PRODUCED FOR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION AND TOOK A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
#10381193 |
THE DRIVER'S SIDE HEATED SEAT IN OUR 2004 VW JETTA TDI BECAME EXTREMELY HOT NEAR THE DRIVER'S RIGHT THIGH AND THERE WAS A ELECTRICAL BURNING SMELL IN THE CAR. MY WIFE, WHO WAS DRIVING AT THE TIME, HAD A MINOR SURFACE BURN AS A RESULT. FORTUNATELY, SHE WAS WEARING JEANS, WHICH PREVENTED IT FROM BEING WORSE. *TR
#10373755 |
NOTICED DRIVERS HEATED SEAT WAS VERY HOT ON LEFT THIGH. YESTERDAY I SMELLED SMOKE, AND PUT MY HAND UNDER MY LEG. BURNED HAND. TURNED OFF HEATED SEAT AND PULLED OVER. NOTICED A BURN ON FABRIC. *TR
#10371789 |
HEATED SEAT BURNED. ELECTRICAL BURNING SMELL AND EXTREME HOT SPOT ON UPPER RIGHT THIGH. *TR
#10252148 | Fire
I SMELLED A BURNING OR FOUL-SMELLING CHEMICAL ODOR AFTER DRIVING FOR 01 MINUTE AND NOTICED THAT MY SEAT WAS SO HOT THAT IT BURNED MY HAND WHEN I TOUCHED IT. I THEN SMELLED SMOKE AND I IMMEDIATELY SWITCHED OFF THE DRIVER SIDE SEAT HEATER. AFTER STOPPING, I NOTICED THAT THE SEAT APPEARED BURNED IN A ROUGHLY CIRCULAR PATCH THAT LOOKED SIMILAR TO A CIGARETTE BURN. THE FOUL ODOR HAS PERSISTED EVEN WITH THE SEAT HEATER OFF AFTER THE INCIDENT. THE INCIDENT HAPPENED ON 16 DEC 2008. THIS IS THE FIRST TIME THE INCIDENT HAS OCCURRED. *TR

Other 2004 VOLKSWAGEN JETTA Problem Areas

Electrical System 32 complaints Engine And Engine Cooling 18 complaints Power Trainclutch Assembly 16 complaints Air Bags 12 complaints Fuel System Diesel 12 complaints Engine 11 complaints Power Trainautomatic Transmission 11 complaints Fuelpropulsion System 9 complaints Fuel System Gasoline 8 complaints Seatsfront Assemblyseat Heatercooler 8 complaints Engine And Engine Coolingengine 7 complaints Exterior Lighting 7 complaints Power Trainmanual Transmission 7 complaints Unknown Or Other 7 complaints Vehicle Speed Control 6 complaints Air Bagsfrontal 5 complaints Air Bagssidewindow 5 complaints Engine And Engine Coolingcooling System 4 complaints Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 4 complaints Equipment 4 complaints Steering 4 complaints Tires 4 complaints Electronic Stability Control Esc 3 complaints Fuel System Otherdeliveryfuel Pump 3 complaints Fuel System Otherstoragefuel Gauge System 3 complaints Seat Belts 3 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 3 complaints Structure 3 complaints Electrical Systemignition 2 complaints Electrical Systemwiringinteriorunder Dash 2 complaints Engine And Engine Coolingexhaust System 2 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Exterior Lightingbrake Lightsswitch 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Interior Lighting 2 complaints Latcheslockslinkages 2 complaints Latcheslockslinkagestrunk Lidlock 2 complaints Service Brakes 2 complaints Service Brakes Hydraulic 2 complaints Structurebodydoorhinge And Attachments 2 complaints Suspension 2 complaints Visibility 2 complaints Visibilityglass Siderear 2 complaints Visibilitypower Window Devices And Controls 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Visibilitywindshield 2 complaints Air Bagsfrontaldriver Sideinflator Module 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Engine And Engine Coolingenginediesel 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipmentelectricalanti Theft Devices 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Fuel System Dieselstoragetank Assembly 1 complaint Fuel System Otherfuel Injection System 1 complaint Parking Brake 1 complaint Power Train 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Seat Beltsfrontretractor 1 complaint Seat Beltsrearother 1 complaint Service Brakes Electric 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicpower Assistvacuumhoses Linespiping And Fittings 1 complaint Structurebody 1 complaint Structurebodydoor 1 complaint Structurebodyroof And Pillars 1 complaint Structurebodytrunk Lid 1 complaint Suspensionfrontwheel Bearing 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilitywiper 1 complaint
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