NHTSA Complaint #10252148 — 2004 VOLKSWAGEN JETTA

SEATS issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10252148
Vehicle	2004 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	December 16, 2008
Date Filed	December 17, 2008
Mileage	61,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I SMELLED A BURNING OR FOUL-SMELLING CHEMICAL ODOR AFTER DRIVING FOR 01 MINUTE AND NOTICED THAT MY SEAT WAS SO HOT THAT IT BURNED MY HAND WHEN I TOUCHED IT. I THEN SMELLED SMOKE AND I IMMEDIATELY SWITCHED OFF THE DRIVER SIDE SEAT HEATER. AFTER STOPPING, I NOTICED THAT THE SEAT APPEARED BURNED IN A ROUGHLY CIRCULAR PATCH THAT LOOKED SIMILAR TO A CIGARETTE BURN. THE FOUL ODOR HAS PERSISTED EVEN WITH THE SEAT HEATER OFF AFTER THE INCIDENT. THE INCIDENT HAPPENED ON 16 DEC 2008. THIS IS THE FIRST TIME THE INCIDENT HAS OCCURRED. *TR

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