NHTSA Complaint #10563332 — 2004 VOLKSWAGEN JETTA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10563332
Vehicle	2004 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	February 7, 2014
Date Filed	February 7, 2014
Mileage	199,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

SETTING: -4F, 5:45AM DRIVING TO WORK, SEAT HEATER ON. I WAS DRIVING TO WORK AND HAD NOTICED A PARTICULARLY HAT SPOT ON MY LOWER RIGHT BACK WHEN THE SEAT HEATER WAS SET TO 5, ON THE 1-5 DIAL. I TURNED DOWN MY SEAT HEATER DURING THE DRIVE TO 1, WHEN I GOT TO WORK IN THE PARKING LOT AND LEANED FORWARD I GOT THE INTENSE SMELL OF BURNING. I TURNED AROUND TO FIND A 5-6 INCH LONG SECTION ON THE LOWER RIGHT THAN SIDE OF THE DRIVERS SEAT HAD BURNED AND CHARRED. IT HAD BEEN GETTING PARTICULARLY HOW RECENTLY IN THAT LOCATION, BUT THIS IS THE FIRST I NOTICED THE BURNING OF THE SEAT CUSHION. DEFINITE FIRE HAZARD. *TR

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